Cancel

    Open app

    Search

    Services - John Webb, OD

    Eye exams

    Eye testing and diagnosis

    Eyewear fitting

    1 More Service

    Retinal imaging

    John Webb, OD Photos

    Recommended Reviews - John Webb, OD

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Chris C.
    36
    83
    27

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    13 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - John Webb, OD

    Verify this business for free

    Get access to customer & competitor insights.

    Verify this business

    Gainesville Eye Care

    Gainesville Eye Care

    3.7(7 reviews)
    0.0 mi
    $$

    I've been a patient here since 2018 and have consistently received great service from everyone. The…read moresmall hometown feel is something I truly enjoy--it makes the experience more personal and welcoming. I'd highly recommend them.

    I'll start with the good then the bad. They got me in extremely last minute. I was switching job…read moreand loosing my insurance for a while and I stopped in on a Friday at about an hour before they closed. To my surprise the very friendly staff and Doctor saw me l, even as a new patient. I was extremely impressed by this. All their rooms were clean, organized and appeared well maintained. I have a really bad phobia of things in my eyes and can deal with the old puff style pressure test but the new style creeps me out and they were able to do it relatively quick with minimal discomfort or distress on my part. They have a decent selection of frames but seems a little steep on the price but that's ok as I prefer to shop and spend my money locally. Found a pair that was similar to what I had but it was larger and therefore heavier. I placed my order for them and it took about a week to come in as I got special lenses. This is where it turned south for me. They came in and I was given the glasses without any attempt to fit them to me. The one nose piece was very badly bent to one side and I asked if they could adjust it (I didn't want to break it being brand new). She adjusted the one yet didn't touch the other which I had to manipulate to make even with the first one. When I put them on WOW. Not a good wow. I'm 40 and have had glasses since I was 10 or so. The focal point was off or something. Being new I told her it was off but it was probably just the new prescription I had to get used to, so I left. I didn't even make it to my vehicle and the nose piece she had just adjusted broke off. I turned around and went back in to tell them. Unfortunately they did not have another one of this frame in stock. They apologized and said they'd get it ordered. A week goes by and still no replacement. A second week goes by and they finally have the replacement. The new one the nose pieces are in good shape and not needing major adjustments, just a few minor tweaks on my part. The new frames have the same focal issue. I tried and tried to get used to them. I seriously thought I was having a medical issue at one point when I couldn't read a price tag at the store. Headaches and blurred vision. I finally placed a zenni, online china based store, order with the new Rx and waited. In my mind I was prepared for the same focal issues and headaches but within SECONDS of putting on this internet stores order my headache went away and I can read again. I orderef from the online place about 4 years ago and had reorder the same frames but with the new prescription. I don't know what got screwed up but this has been and painful experience. TWO stars ONLY because they were friendly and very accommodating of my schedule. I don't know if their lab messed it up or they entered the wrong numbers, or the frames weren't designed for my pupil distance, or what! I would recommend them for the doctors services but absolutely NOT for the glasses.

    Photos
    Gainesville Eye Care
    Gainesville Eye Care
    Gainesville Eye Care

    See all

    York Eye Associates, PC - Doctors visit with each patient personally

    York Eye Associates, PC

    3.9(9 reviews)
    1.9 mi

    Every time I come here, the service is consistently slow. It's clear the office overbooks…read moreappointments, which results in long wait times--today, I waited over 35 minutes just to be seen, and I walked in to find seven people already ahead of me. One man even left out of frustration, saying he'd rather come back another day than continue waiting. That says a lot. This pattern of delays and poor scheduling is not respectful of your patients' time. Please reassess your booking process and make the necessary changes. Staff are typically kind and apologetic, but it's still frustrating.

    Avoid this place like you avoid staring at the sun. I went in for an exam and computer glasses…read moreprescription at a specific distance of 43". In passing I mentioned I might need driving glasses and the doc said okay to wait a couple years. Back in the lobby, they quoted me an extraordinary $400+ AFTER INSURANCE for a single pair of glasses. I took my prescription to Walmart and got them for $150, all the same features. Waited 10 days, got my glasses...and they didn't work. York had given me a prescription for driving glasses. I had to wait for them to MAIL (from the 80's, I guess) the right prescription. Back to Walmart, waited another 10 days, got my new glasses and...WRONG AGAIN. Called York to ask and they said it was for 12-18" distance. Now I'm out $300 for two glasses I don't need. They won't reimburse me. They won't make me even one correct pair of glasses at no extra charge. They won't admit the first two incorrect prescriptions are their fault. They said I should have told Walmart the distance (b/c a doctor's prescription doesn't have all the pertinent info?) They said to tell Walmart they got it wrong and make me another with the new prescription--like they're not going to charge me AGAIN for a new prescription? No accountability, no customer care, no stepping up, fessing up, and fixing the problem, just blame someone else instead of providing an easy fix. Absolutely horrid and unprofessional behavior: just keep denying until the customer gives up and goes away. Well guess what York: HERE I AM.

    Photos
    York Eye Associates, PC - Our doctors are hands on.

    Our doctors are hands on.

    York Eye Associates, PC - A welcoming staff to greet you

    A welcoming staff to greet you

    York Eye Associates, PC - New born exams available

    See all

    New born exams available

    John Webb, OD - optometrists - Updated May 2026

    Loading...
    Loading...
    Loading...