I am so grateful for my experience here at AutoNation Toyota Winter Park. Jospeh, Jose, and Sal…read morehave helped me and my sister during the process of buying our car. We both had a joyful and peaceful process and it was quick. They all paid attention to details, made sure that we both were taken cared of, and they both helped us with anything we needed. They were all carful and explained each step to us. They had a lot of knowledge of the car that we were interested in, gave us a detailed tour of it, and answered all of our questions. I am so grateful that the Lord Jesus lead us to this dealership because we had the best team. Thank you so much, may the Lord Jesus bless you and keep you in all of your ways. May He make His face shine upon you.

First and foremost, I want to say thank you to Autonation Toyota Winter Park. I had the best team…read moreworking for me, and thank you so much, Joseph, Jose, and Sal. The three of them took the time, were patient with me, and explained everything to me. I am very pleased with Autonation Toyota Winter Park. This was the second Autonation Toyota I visited, and I am so thankful for my experience. You all have made my car purchase very smooth. Thank you.

Jamarley was a prince! Great communication, completely transparent, honestly wanted to help me find…read morewhat was right for me. He showed me all the cars on my list, was VERY patient and personable, and answered as many of my questions as he was able. Lots of brand knowledge in that young man! Matt in finance was so open, honest, and straightforward, I could barely believe it. The time we spent in his office was much more like hanging out with a friend. Awesome guy. Deep product knowledge. I was completely caught off guard by the Nissan Ariya! I came to look at a different car, but as soon as I sat in it with Jamarley, I was blown away. I could not be happier with the service they provided me, the car I found with their help, or the deal I found there.

inquired about a vehicle... instantly was emailed by four…read moredifferent "people". three went to my inbox, one to junk, all with no actual substantial content. stop the games and just sell products for honest prices!

A HUGE thank you to Jose Salazar at Holler Hyundai. (Deon Hendrix was a great other help in the…read moreprocess as well). Jose made purchasing a car so easy. He connected with me via text and email initially. I appreciate that as I had been trying to collect information while at work. It made it less stressful than multiple repeated calls. We set up a time on Monday for Thursday. I thought I wanted one vehicle and he had it ready BUT changed my mind of trim and he was super flexible and got it ready for me for arrival. He had the car ready when we arrived, so we could look at it. He was incredibly welcoming and kind. Thomas (Tomas?) in finance was very kind and welcoming as well. He was incredibly helpful and answered the hundred questions that I had. Although it took a bit longer than I had anticipated in my mind (I always go in with hope it'll go quickly ) - it was still a very smooth process. I'm hoping that returning for service will be just as great but this was the most straight forward, hassle-free car purchasing interaction I've ever had.

It was quick and easy. We've been using this dealer for our cars. Ramon is the best. He takes care…read moreof us always. He's very knowledgeable about the car, any car. The manager, Michael also took care of us and got everything done quickly.

Lexus makes a great car…read more Lexus engineers and designers work hard to make it a great value. Lexus has a strong brand.A beautiful logo.Beautiful showrooms. You can get a cold bottle of water with the Lexus logo on it.You can get snacks.You can get a nice loaner car while yours is being serviced. Unfortunately, none of those things are what truly matter. What matters are the people. The people answering the phones.The people communicating with customers.The people solving problems.The people deciding whether the customer matters or not. One of them is Ismarely Justiniano.Another is Morgan Allen.Another is Scott -- not even officially a service advisor yet, but trying to help.Another is Sal Sardisco -- the manager in service. They all matter. Because when they do their jobs well, all the branding, logos, showrooms, and marketing suddenly become real. "THEY" are Lexus. Everything else only matters because of them. The ownership experience is only as strong as the people representing the brand after the sale. I purchased seven vehicles from this dealership and meticulously maintained every one of them because, for years, these people made owning a Lexus feel like more than just owning a car. They made it feel like someone actually cared. That is the true value of a luxury brand. And if that culture ever disappears, customers notice it immediately. I am still a Lexus owner. And I'm still proud to be one. But Lexus should never forget: People build brands -- not buildings- maybe snacks- haha

This was my first time coming to Lexus of Winter Park for service since I usually go to the Orlando…read morelocation where I purchased my car. Honestly, getting an appointment lately has been frustrating because of the system change -- the website kept glitching and refreshing, and when I tried calling, no one picked up. Not the best first impression... but I'm glad I decided to stop by in person anyway. The dealership itself is very spacious, clean, and modern. The staff were friendly and welcoming, which made the experience much better. One of the advisors there was absolutely gorgeous -- seriously looked like she could be modeling -- but beyond that, everyone was professional and helpful. Even though there weren't any openings for the same day, they really worked with me to secure an appointment and made the process feel smooth after all the earlier frustration. I appreciated them taking the time to help instead of just turning me away. Overall, a very positive experience so far. Let's see how everything goes when I come back next week for the actual service, but first impressions inside the dealership were great!

I made an appointment yesterday for today to run diagnostics on my 2001 f150 having a fuel/air…read moreissue. When I scheduled it they took all of my info about the truck. Year, mileage, issues. I even called them on the way this morning to let them know I was running late and they told me no problem. When I arrived and checked in, after struggling to drive there because my vehicle is having issues, I was told they won't help me because my vehicle is more than 15 years old. At no point during TWO phone calls in which they had all of the information about my vehicle did they tell me they couldn't offer me service. They wasted my time and almost caused me to break down on the side of the road for NOTHING trying to get there. What a colossal customer service failure. absolutely horrible. I will never give them my business for anything and I was thinking about getting a new truck.

Completely Unprofessional - Stay Far Away from Peacock Ford…read more I brought my EV to Peacock Ford for a basic tire rotation and an issue with the front camera. What followed was one of the most frustrating, time-wasting experiences I've ever had with any service center. Mr. Jordan promised that if diagnostics weren't completed the same day, I'd receive a loaner the next day. That never happened. He ghosted my calls, ignored multiple voicemails, and only responded days later with a text saying my vehicle was "ready." When I showed up, they hadn't even fixed the issue -- just held my car for 4 days, ordered parts, and told me to bring it back next week. Worse, Mr. Jordan was extremely rude, blaming me for calling late and implying that my expectations were the problem. Not once did they offer a loaner as promised or keep me in the loop. Bottom line: they wasted four days of my time, didn't fix anything, and treated me with complete disregard. If you value your time, your vehicle, and basic customer service, avoid Peacock Ford at all costs.

In 2020 we bought a used car from Holler. They treated us very well. They made it so easy - no…read morehaggling, no hidden fees. They gave me a great trade-in on my car. Then, we had the idea that we needed to replace that car (which was still in good shape). We saw a number of great prices on what we wanted, but each time, we saw reviews saying that there were hidden fees. Then we remembered Holler. No hidden fees. No haggling. No arm-twisting. And good prices. So, last week, we bought another used car from them. Same open, patient treatment. They didn't offer the greatest price on the trade-in, so we went elsewhere for that. But Holler gave us a good deal, and they've really earned our confidence.

I am very sad to write this review. This is because I referred my friend due to my previous amazing…read moreoutstanding salesman (withholding the name) it all was really good until my friend was told that she lost the 941 credit for the school deal because she did not get her funds until Tuesday 8/4 when the deal ended. However, this is the fact: she was highly encouraged to go ahead and sign paperwork to hold the car until her funds could come through on Monday 8/3 but never put any money down and trusted this dealer with the information. Not being able to come in until Tuesday 8/4 due to circumstances beyond her control, they actually told her that she lost her credit for the $941.oo! Are we missing something here? She signed the paperwork on 8/1 "to hold the car" as she was told? I am posting this out of principle. RICARDO is the manager who made this decision. The paperwork is fact being signed before the school deal ended. Mr Ricardo, I hope you read this and make restitution for my friend. This occurrence is the very reason why the public do not trust car dealers, and this matter cannot get any more factual. You needed to do the right thing and honor my friend with the $941 credit as she would not have ever been there WITHOUT ME PRAISING YOUR CAR DEALERSHIP THOUGH IT WAS UNDER A DIFFERENT MANAGER LAST YEAR WHEN I BOUGHT MY OWN VEHICLE. Written with facts without emotional slandering. Thank you.

"I recently purchased a 2024 Tesla Model Y Long Range AWD from Sidney at Michael's Auto in Orlando,…read moreFL. It was an outstanding experience! Sidney was knowledgeable, friendly, and made the entire process smooth and stress-free. Sidney really went above and beyond to ensure I understood every feature of the car and got a great deal. I couldn't be happier with my new Tesla and the top-notch service at Michael's Auto. Highly recommended!" "I'll admit, I was a bit nervous about buying a car all the way from Chandler, AZ. But Sidney at Michael's Auto made the distance feel like no big deal at all!" Sidney did a great job, great communication, texting and phone calls. He made the whole process simple and easy. I got on a flight from Phoenix to Orlando, Sidney picked me up, took me to the dealership, opened the dealership up early morning, got the car out for a test drive, did all the paperwork. It was by far the best. I would buy a car sight unseen from Sidney. He is a man of his word! He also checked on me all the way home to Chandler, AZ! Paul Rizzo, see videos on Youtube - "Smokewagon45"

I purchased a used vehicle from these guys. The car was in great shape. I expressed some concerns…read moreover one of the salesman that my wife and I were interacting with. The general manager called me personally to resolve any concerns and took full accountability and ownership over the situation. I would hands-down recommend this place. The ownership cares about making a customer feel more than just a transactional experience.

I recently purchased a gorgeous and beautifully maintained 2014 Mercedes E550 from Amer, (the…read moreowner) at Car & Quest in Winter Park, and couldn't be happier! Right from my first visit, I quickly felt at ease when greeted by Rania at the front desk, and grew more comfortable once I found out that this dealer was a long-running family owned business filled with down-to-earth luxury car enthusiasts like Iash, who walked me through the cars' virtues, (which there are many, I came to find out). The whole experience of getting to know the Sultan Family (even Mom, Carry) was very enjoyable and non-pressured while I decided on the car purchase. I would highly recommend Car & Quest and plan to be a long-time customer.

Seems to be a fair guy. I know people that trust him to find them the car they want. I may do the…read moresame. There is nothing fancy about the location/office, but the cars all look to be in great shape and I do believe he knows how to pick good cars for his lot. I am a fan as of now.

Arie is absolutely amazing as a service adviser. He was prompt, efficient, got me in and out as…read morequickly as possible for my service, and had a great attitude. I always enjoy (I know, crazy) my service appts (only at the WP loc), and loyally come back for everything the car needs. I never have to worry about being strong-armed into additional services, either. These guys make a painful experience ALMOST enjoyable and I appreciate never having to dread coming in for service! Come in for service, leave with a gleaming car (free car washes), a full belly (complementary breakfast, lunch or dinner at the cafe), a car that runs better than ever, a smile on your face, and your checkbook happy with you!

While happy with my vehicle, I am not impressed with the service department…read more I received a recall notice, and called to schedule the service. I was told that it was a quick fix - would take about 1 hour. When I brought my car in, I was told that it would take 3 hours. I did not have 3 hours to spare, so had to leave and reschedule. There was no apology or explanation for the misinformation. I rescheduled when I had more time to kill. After 3.5 hours, I checked with Julio on the status. Eventually, I was told the service was complete, but the car had not been washed. I asked how long the wash would take and was told 15 minutes. 45 minutes later my car was ready - but it had not been washed. When I asked what happened during the 45 minute wait, I was told that the technician had to test drive the car. A 5 mile test drive took 45 minutes. Before I arrived home, I received a 2477 Service notice stating that there was a service that needed attention - granted, this was about 15 minutes after I left the service department. I texted Julio to ask what this notice was about. After no response, I texted again, and eventually received a reply the following day - "I have seen your message let me get info and reply." Julio never replied, so after almost 2 weeks, I texted him to ask when he would be replying. Still waiting for a response... This is my first BMW after owning several Lexus vehicles. My experience with Field's BMW service department has soured me on the brand. The service experience at Lexus of Winter Park is far superior.

I enjoyed my first experience at this Dealer. I was not aware about the mobile oil change service…read morefor The Villages. I might take advantage of that unless I want spend a day in Orlando. The Service Advisor was pleasant and professional. I would definitely be returning and if I ever plan on trading my beautiful 2022 XC90 for upgrade, I would start with The Volvo Store. I definitely recommend them for Service.

The service deparment had my car for over three weeks, and did not fix the issue, they also called…read moreme and said that i needed a new car battery it had died. But when I shared the paperwork that i had a new battery, they didn't say anymore about it, and they billed my warrenty over $3k for an issue that they did not fix. I will avoid these guys !!! Don't go here. I'll be driving as far as needed to avoid them.