We toured Merrill Gardens Ballard and were really impressed. The common area is like a nice hotel…read more The rooms had everything you would need, including laundry. They have a nice rooftop deck, underground garage and lots of other amenities. The staff I met, Anjila and Ian were friendly, enthusiastic and informative. We went with another location that had a vacancy, but this was definitely a top choice for our father.

Here is a suggestion. (Unless this is the result you outcome you wanted.)…read more Get your bigots off the phone. Two separate people, a man and woman, at separate times in trying to schedule for my parents to come see the facility-- made comments about our names, even joked that our last name doesn't sound Swedish. Listen- I've been a business owner here in Ballard and helped start three companies out of this neighborhood and lived here for nearly 30 years. No I'm not Scandinavian, thanks for noticing in the way your company seems comfortable doing. I am not only cancelling any visit, but I am also reporting your treatment of customers of color to the Secretary of State's office. You all are so comfortable in your prejudice you didn't realize that the year is 2026. You have as much access to the world as anyone and you should probably look out the window and check who your neighbors are. Your staff is atrocious. If you are a different company than you are showing yourselves to be- then what's the delay?

My mom has always been a very self-determined, headstrong, person. Now, at 88 years old, she's had…read moreto make some very difficult adjustments to her lifelong independence and lifestyle. Finding a suitable match for long-term care was challenging for our family. Luckily, we found Aegis Living on Market Street in Ballard as a residence and care facility. Aegis Living is not only top-notch in every aspect of senior care but also gives complete reassurance to our family that all of her needs and medications are being met with the utmost professionalism. The residence is very clean and the dining room offers excellent cuisine with daily specials. Everyday there are activities, exercise sessions, and programs designed to get my mom out of her room and involve herself with the other residents. Entertainers are regularly invited to perform on the grand piano in lobby and there'll even be a concert there in a few weeks for New Year's Eve. Although there are still times that my mom has the blues, our family can rest assured that she is has a group of new friends, gets three delicious hot meals a day, receives all her required medication in a timely manner, and most importantly, - she is safe and sound. As a family, we are very fortunate to have found Aegis Living in Ballard. Thank you to Paul and Michelle and the entire team there!

From the owner: Our new Ballard community blends a distinctly Northwest aesthetic with a nod to Scandinavian…read moreheritage. Located in the hub of Ballard on Market Street, our community draws inspiration from the comforting concept of hygge-a quality of coziness and conviviality that fosters a feeling of contentment and wellbeing. Filled with natural light, organic textures, and elements of nature, our community has an effortless ease that will make everyone feel welcome and at home. Aegis Living Ballard opens in early 2024, and apartments are available to reserve now. While the community will be all new, Aegis Living brings over 25 years of experience to continually raise the bar on Assisted Living and Memory Care.

I would caution against placing your loved one in this home. My primary complaints are that they…read moredid not notify me of physical status changes when my husband was declining - urinary retention, skin breakdown, swollen feet. The adult family home owner, a nurse, said she visited the home daily but she clearly did not visit the residents or she would have seen these changes. She often did not respond to my calls or texts without my trying several times. And finally and most upsetting, she lied to DSHS. She was supposed to create a plan of care for my spouse and I was to sign it. When DSHS asked about this, she created a boiler plate plan and told the State I refused to sign it, which is a bold faced lie. I never saw a plan and she put words into my mouth to save reprimand. If your loved one needs very basic care, the place is probably okay, but just know that communication will be problematic and that the owner is deceitful.

My Mom was diagnosed with mild vascular dementia several years ago. For years she was able to live…read morecompletely independently, but with time, her disease progressed to the point where we decided that she would do better in a supportive community. But where to move her? The choices seemed overwhelming. Over the years I've had experiences with a wide range of retirement communities, rehabilitation facilities, nursing homes, etc. involving family and friends, so I'd seen both the best and others I wouldn't wish on anyone.  This experience was really helpful, because when Mom could no longer live on her own, I already had an idea about what I wanted for her. We ultimately selected IDA CULVER HOUSE BROADVIEW for its reputation, range of services, location, gorgeous campus, and most importantly, its memory care unit. We couldn't be happier. Here's why I chose them. First, I spoke to a lot of professionals in the field, friends, and colleagues when the (somewhat frantic) search began and was surprised how many had parents or knew friends' parents who lived at ICHB and they all raved about it. That was a great first sign. Second, it's locally owned and operated and is not part of a national franchise, so it feels less corporate and more home-y than other facilities with a wonderful focus on the residents. At the same time, it's an expansive 8-acre campus with a range of living options and is beautifully manicured with gorgeous trees, flowers, paths, both indoor and outdoor seating areas, a beautiful second floor library with big picture windows, and a dining room with beautiful views of the water and mountains. Third, high staff turnover in this business is pretty common. So I was pleasantly surprised to learn how many staff members have been with ICHB for 10 or 20 years or longer. It's a testament to how the company treats its staff. Personally, it's important that the folks who are looking after my Mom like what they do, care about the residents, and that the relationships she builds will be lasting. This is especially important for those with memory problems. I've spent quite a bit of time interacting with staff over the past five or six months and continue to be impressed by how caring, helpful, and personally invested they all are. Fourth, ICHB is a great choice if you have a parent who wants to find a place to retire and age in place. Three options are available: 100% independent living in studios, one-bedroom or two-bedroom apartments; independent living with assisted living services added as needs increase; and memory care. The last thing I wanted for my Mom was to move her into a place only to have to move her elsewhere for memory care when the time came; I wanted more certainty and stability for her. ICHB was a great fit for this reason. When my Mom first moved in, she had a gorgeous, brightly lit studio apartment with a view of Puget Sound and the Olympics with trees right outside her window. Everything was new and clean. It was amazing! There were lots of planned activities, classes, social events, and options for staying busy, making friends, and pursuing hobbies (I receive regular courtesy emails with lists of planned and upcoming offerings). Given her needs at the time, we arranged for her to have assisted living services to provide her the extra help she needed. When her dementia progressed, the Nurse Director helped us transition her into ICHB's memory care unit, called the Terrace. The staff in the Terrace is experienced with Alzheimer's and dementia and know how to provide specialized support to the residents. Her days are filled with activities and she seems happier than ever. I recognize this has been a really long review (hopefully it won't be a tl;dr kind of thing) but I wanted to share this in the event it might be helpful to others who are where I was when our journey began. The thing that has made the most difference to me is the peace of mind I now have knowing that Mom is being well taken care of, is happy, and that if either she or I ever need anything, the staff at ICHB is there for us.

Our family has two members currently residing at Ida Culver House. One is totally independent and…read morethe other requires more support. Both are pretty happy with the environment. They both state that they really enjoy the meals and the dining facilities, also the opportunities to socialize with others in a variety of dining options. I am unable to address the costs with any accuracy so I will say I only understand that fees are 'hefty'. But that includes all expenses. The family members support each them with frequent visits and supplement anything they need. At times, the staff is not 100% on the ball and require that we keep check on doctor's orders. It is important to do this since health issues are involved.  There are a variety of activities offered and many residents take advantage of the offerings and state that the choices are outstanding. These activities offer so much, friendships, socialization, enjoyment and much more. The programs are high quality and open to all. So far, the individual apartments are pretty basic. The windows are large and open onto lovely landscaping. Moving in required that each family member had to leave much behind and only bring in a few treasured items to fit into the small apartments. For our family members it is important that we 'supplement' their lives with our support. We do so with love and affection.

My mother was recently at Aegis for a month on a respite stay. This was her first experience with…read moreassisted living, and I cannot express how impressed I am with the staff at Aegis. The first point of contact was Joan in Marketing; she was and remains compassionate, honest and has provided many resources for me and my family. She knew from day one that we would not be able to afford permanent residence, and she has assisted with everything from referrals to an elder law firm to placement agencies, as well as providing support and encouragement. My mom's stay at Aegis ended after Thanksgiving, and Joan has still been in contact with me to follow up on my mom's care. The staff: I really doubt there's a better staff anywhere. From the team at the concierge desk (Isumi, Bob, Paul, Ailie), to dining (Sarah, Jenn, Linda,...) to the wonderful care team (Democracy!! Tierra, Monique, Sharon, Kristen, Spencer, Anna, Cole, Alex,.... the list is endless!) and the life enrichment team (Susan! Vince!) and the security team, who I saw daily at 6 am. My mom was in such good hands, and it was plain to see that everyone was truly compassionate, that this was not just a job, but they really care and are compensated well for their hard work. The building is gorgeous, but this is mainly for the families to enjoy. The residents of course love being in such a beautiful home with all these amazing features (the theater! the belfry!), but what really counts is the care. After touring several other assisted living facilities, it was quite plain to see the difference. The Aegis staff truly cares. Yes, they're running a business, but they do not have itchy fingers and dollar signs in their eyes when meeting with you to discuss potential care costs, unlike several other well known assisted living facilities that I won't name. The cost is unfortunate as this really is unattainable for most, but I would strongly recommend this facility to anyone looking for the best place for a family member needing care.

It's a nice facility, but care is substandard. They create a care plan which is designed to charge…read morefor the services needed by the resident, but no accountability for delivering those services. My mother never consistently got the care we were promised (e.g., got one shower per month vs. 3 per week in the plan, almost never wearing her compression socks vs. paying to have these on each day). As well, as someone with dementia, she mostly sat alone in her room. During the sales process we were told how skilled the staff were engaging with dementia residents. We didn't see that after moving in, so would complain, we'd see temporary improvement, but always short lived. Staff turnover is high. There were many really great people that provided good care, but were quickly gone. Ultimately we moved her to an adult family home which was light years better and a fraction of the cost.

I cannot say enough positive things about Queen Anne Manor. It is a lovely facility with amazing…read morestaff, caregivers, activities and food options. I have a dear friend who I visit often at QAM. I am always amazed at the care my friend receives. You can tell she is truly cared for, and she has been so happy living there. Her room is bright, clean and cheerful. Truly lovely in a very well cared for building. Many kudos to QAM and the awesome people who work there!

My dad stayed at QA Manor for almost 2 mos until he passed. Me and my family was there everyday…read morewith him and observed a lot. Very high turn over in caregivers, alot of miscommunication with staff, very poor management, no security! I do want to give credit to a handful of the caregivers who was very caring and patient with my dad. I could go on and on but I'm just going to keep it nice and short-do not bring your loved ones here!!!

I am a resident of Aljoya Thornton Place. Moving here was one of the best decisions I've ever made!…read moreThe people, the amenities, fieldtrips, exercise classes, the food - all are exceptional. Best of all, the worry that hounded me as a home owner just disappeared - someone else has to worry about maintenance. I feel like I'm on a cruise ship - forever! I feel optimistic about aging.

HORRIBLE!!!! My Grandmother stayed here for 15 years yes 15 YEARS and they kicked her out because…read moreshe was running out of money but they held on to the deposit for 6 months and still have the deposit. They won't give it back, Won't tell her what she has or tell us. Now she's 100 years old, doesn't know how much money she has and lives in Everett missing her friends. Why are there only 2 reviews when hundreds of people have lived here for years?

Never write reviews but Olga deserves it, she has an exceptional understanding of the entire…read morebusiness but even more importantly, she cares about people. She always gives 100% and puts her clients needs first. I trust her with my family and being able to meet our needs in a respectful and timely manner. She is a calming presence and is always there to help with one of the most important decisions you will ever make, taking care of those who took care of us!

From the owner: FREE senior placement services. Long-term Senior care, Adult Family Homes, Assisted living…read moreplacement. Free senior housing referral & consultation. Senior assessment.

Aghhhh I love RHAS SO MUCH! I volunteer with them all the time and those puppies are basically my…read morechildren. The staff and other volunteers are amazing (shoutout Olive and Eden you're both great). Also just like puppies are great :)

Resilient Hearts is an amazing animal rescue that aims to save animals from high kill shelters!…read moreI've come in on three separate occasions, and staff are always friendly and inviting. They require you to mask up before entering, but they provide them if you don't have one on hand. There's always a couple loving dogs milling around, and I love how they allow visitors to provide socialization to these fur babies through visits/walks! Whenever I'm able to walk a dog, I take them just a short trip up the road (less than 10 min) to Gas Works Park! I love that walkers are provided with a convenient little bag packed with treats, poop bags, and a water bowl. I've thoroughly enjoyed my time with the dogs and it especially helps in times when i'm missing my own pups! Please stop by if you're in the Fremont area, it's a hidden gem I wish more people knew about. It's such a welcoming and loving space for animal lovers. You can also choose to foster if you wish :)