My mom has always been a very self-determined, headstrong, person. Now, at 88 years old, she's had…read moreto make some very difficult adjustments to her lifelong independence and lifestyle. Finding a suitable match for long-term care was challenging for our family. Luckily, we found Aegis Living on Market Street in Ballard as a residence and care facility. Aegis Living is not only top-notch in every aspect of senior care but also gives complete reassurance to our family that all of her needs and medications are being met with the utmost professionalism. The residence is very clean and the dining room offers excellent cuisine with daily specials. Everyday there are activities, exercise sessions, and programs designed to get my mom out of her room and involve herself with the other residents. Entertainers are regularly invited to perform on the grand piano in lobby and there'll even be a concert there in a few weeks for New Year's Eve. Although there are still times that my mom has the blues, our family can rest assured that she is has a group of new friends, gets three delicious hot meals a day, receives all her required medication in a timely manner, and most importantly, - she is safe and sound. As a family, we are very fortunate to have found Aegis Living in Ballard. Thank you to Paul and Michelle and the entire team there!

From the owner: Our new Ballard community blends a distinctly Northwest aesthetic with a nod to Scandinavian…read moreheritage. Located in the hub of Ballard on Market Street, our community draws inspiration from the comforting concept of hygge–a quality of coziness and conviviality that fosters a feeling of contentment and wellbeing. Filled with natural light, organic textures, and elements of nature, our community has an effortless ease that will make everyone feel welcome and at home. While the community is all new, Aegis Living brings over 25 years of experience to continually raise the bar on Assisted Living and Memory Care. We’re proud to offer a truly high level of care, and to help you stay in your apartment while receiving flexible levels of service. We warmly accommodate couples with differing care needs, and we are uniquely able to support transitional Assisted Living for those with mild to moderate memory loss, as our community is designed from the ground up to safely maintain a sense of independence. Best of all, our Ballard residents will be surrounded by the big-hearted team Aegis Living is known for, providing thoughtful, personal care to every resident.

Review is for Gerald's and Sky Lounge. Shares building with Fieldstone but is a operated as a…read moreseparate independent business. Terrific new addition to rolling bay community. Restaurant is in fieldstone community but is fully public as is the cocktail lounge in the third floor. Terrific views of sound and seattle. Friendly staff who proudly accept no tips! I had the cheeseburger and fries for lunch which was delicious. Not crowded at all as initially an article was published suggesting it was private. A great find for breakfast, lunch, or dinner. Open only until 7pm. Patio is the best seating in my opinion. Enjoy!! Tip: if you enter through upper main entry it's a maze through the facility/ elevators to get to restaurant. I suggest from the rlectric vehicle stations to go down the stairs to the courtyard, in the door at the corner, turn left and follow the hallway all the way to the end, the restaurant entry is around the corner to the left. If you're walking in this beautiful neighborhood you could approach from the south up onto the deck through the tree lined lawn definitely worth the adventure to find the sweet gem. Breakfast 7a-10:30a Lunch/dinner 10:30a-7p daily

In 2022 there was a covid outbreak. They made caregivers come to work with covid and did not adhere…read moreto quarantine protocol. They even had a med tech dispensing medication who was positive for covid arguing that she was asymptomatic. The management was terrible. Manipulative distant and cliquey. ​

It's a nice facility, but care is substandard. They create a care plan which is designed to charge…read morefor the services needed by the resident, but no accountability for delivering those services. My mother never consistently got the care we were promised (e.g., got one shower per month vs. 3 per week in the plan, almost never wearing her compression socks vs. paying to have these on each day). As well, as someone with dementia, she mostly sat alone in her room. During the sales process we were told how skilled the staff were engaging with dementia residents. We didn't see that after moving in, so would complain, we'd see temporary improvement, but always short lived. Staff turnover is high. There were many really great people that provided good care, but were quickly gone. Ultimately we moved her to an adult family home which was light years better and a fraction of the cost.

Aegis Rodger Park has incredible amenities, friendly staff, and good food. The nurse techs remember…read moreeveryone by name and truly care. There are so many programs! A theatre, pool, salon, craft room, hobby room, chair exercise room, billiards...you name it! Weekly cleaning and laundry services too.

My Aunt has been at Aegis Living Greenwood for three years. The experience has not been positive…read more The major problem is that Aegis is a for profit enterprise run by an owner who wants to maximize his profits. This is done at the expense of senior residents and their families who feel trapped. When our aunt entered the facility her monthly invoice was about $8,000. Due to inflation and a "care point" system imposed by Aegis, her current invoice is now over $14,000 per month. Yes, there has been a gradual decline in my aunt's physical and mental abilities, but nothing so acute as to warrant a 75% increase in the cost of her care within three years. Rather, it feels like Aegis has devised a way to legally extort ever greater sums out of its vulnerable senior residents and their families. Within the fine print of the contract she signed there is a "care points" system which is supposed to relate to additional services that may be provided. Aegis has the UNILATERAL power to impose these services and charges on the resident. Just this past month, Aegis Greenwood said it installed a new software to calculate care points, and by virtue of this new system even more points were added DESPITE no additional services being provided. Additionally, the Aegis assessments are incredibly vague in describing which specific services are being provided to justify the additional points being charged. When one contacts Aegis for an explanation of the charges, they deflect giving an answer and instead request a face to face meeting, so that they can have the element of surprise and create intimidation by bringing in several employees. They refuse to put anything in writing. I feel that Aegis has entrapped and is financially abusing my aunt and likely many other vulnerable seniors for whom changes, like moving their residence, is a very difficult matter. One report filed with the State says, "He did not recall signing anything recently regarding an increase in care points. He was paying 10-11K per month when his mother moved into assisted living and now pays between $18-19K per month [three years later]." Sounds familiar. Even with all of this going on, it is unlikely I will move my aunt as she has settled into the place and moving her would be a true hardship on her at this stage of her life. I am managing her finances so only I have to deal with the disgusting behavior of Aegis management.

I was there for 2 months. They don't have enough care givers. A couple of times I waited 45…read moreminutes before somebody help me t go to the bathroom One night they has technical problems with the call buttons, I started to yell "Help" and nobody was coming, I called my daughter and she came and she could here as soon as she got out of the elevator. She went to find some one, and there wasn't anybody. We try to call the front desk and nobody responded. It was 11 o'clock. My daughter had to get out fo help. No one came till after 12:30 The activies were lame, and the food was not healthy

My mother has just moved into Cogir of Queen Anne and I'm writing this review to recognize the…read moreefforts of Billy and Andrea who assisted us with the arrangements on getting the unit and contract details. My mother is 92 years old and was looking for a place to stay that could meet her needs now and as she ages further. She loved the apartment and the meal plan options, as well as the ability to meet others with so many planned activities. She also has a dog and is happy to be able to have her move with her. Billy and Andrea did a great job with a tour of the facility and carefully going over the contract agreements. Andrea was great relating directly with my mother to ensure she understood everything. Billy took extreme care to ensure my mother's needs were met and covered in every way. The welcoming was wonderful! We really appreciate the personal care both took in addressing my mother's needs and the concerns of her family.

Review of Cogir Queen Anne Assisted Living Community…read more Greetings! I almost never write reviews but I had to for Queen Anne Cogir. I can't say enough good things about this place. My Mom was in the assisted living building and I was constantly amazed at the level of care she received. Everyone was extra helpful and went out of their way to make sure she felt special. The "care team" members including house keeping established friendships with her and treated her as if she were their own mother. I can't remember all their names but I do remember Natasha and her sister (who was Natasha's supervisor) and Amena. Marnie Walker the Sales Manager was the one who helped us make the decision to choose Cogir Queen Anne and we never had cause to regret it. I'm not sure how the management has been able to assemble such a caring and positive staff. Everyone we dealt with (and I mean literally everyone from the front desk to the kitchen workers) was upbeat, happy and seemed to genuinely like their job. I compliment Ken Klotz Executive Director for cultivating such an inviting climate. Maria Crespo the Business Office Manager was always ready with a cheerful and caring attitude to help with not just financial issues but with anything else needed. Ernie Vigil the Health and Wellness Director manages always to make time for an informal chat and was a real blessing in answering any questions we might have and taking a personal interest in Mom's well being. Mom loved the food and the warm, cheerful atmosphere in the lobby. You can see why I give Cogir Queen Anne five stars and "two thumbs up" Mike Carrigan

I reached out to Trish for advice when it was hard to know where to turn. She was extremely…read moregenerous with her time during a free consultation and had good ideas, then followed up with her suggestions in writing with no hard sell for her own services. She's very willing to talk even if you're not sure what you need.

I highly recommend Patricia Throop and ElderCare Consulting. She provides a truly valuable and…read moremuch needed service to anyone needing help with decisions and care for aging parents and other loved ones.

It is a very well run facility. All staff are friendly and helpful, units are great, food is…read moregreat. Underground parking is available to all residents. Activities are plentiful. Each unit has cords that can be pulled if they are having health issues or have fallen etc. When I accidental pulled the cord in my bedroom, two staff people arrived within 2 minutes to help me. I had visited at least 10 other senior facilities and then I found Murano. A one time fee of $40,000 is all you need to live there. You pay rent for your unit. The most expensive is $16,000 a month for a fantastic unit with views. Staff come once a week and clean the units. It is like living in a hotel, most everything is done for you. There are many activities, guest performers and speakers, and MUCH more!

I attended Murano's 'Moving Seminar' on May 20, 2025. It was super relevant and helpful. I am…read moreanticipating a move to a retirement community in the coming year and the presenters did an excellent job, especially Rebecca King on powers of attorney and Rebecca Ricard of RR Move Co. on moving seniors. The realtors, Jim Badgley and Jackie Claessens, also gave useful information on selling your home. The wealth management portion was less helpful but that's because I already have an excellent financial advisor. Plus there was lunch! Thanks to Murano for providing this well planned and well organized seminar.

It's such a hard decision knowing when is the right time to move into an assisted care facility but…read moretalking with Karen made things seem so much less daunting. The space was beautiful and felt more like a boutique hotel than your "A" typical assisted care facility. She gave me a lot of great information, they are at the top of my list but ultimately it's our loved ones decision.

Just received my THIRD large check from the third class action lawsuit against Aegis and how it…read moremistreats is residents -all pre COVID. Dad passed (thankfully) way before COVID - I can only imagine the lawsuits continue (and were worse during COVID.) Stay away from this company.

Our mother was in hospice and needed to move from her retirement home into an adult family home…read morenear us. Lalise was welcoming and got us quickly set up with all of the paperwork and was exceptionally helpful coordinating with Hospice (highly recommend Evergreen Hospice!). The home is bright and cheerful and Mom's room was sun-filled and spacious. All of the staff were exceptional and caring. Highly recommended!

My mother has been at Grace Caring Home (new ownership) for over 1 1/2 years and we could not be…read morehappier. The new owner has hired wonderful, caring people who treat my mother with respect. The home is always spotlessly clean, has a beautiful view of downtown Seattle, and an outside patio for visiting. A big plus for me, is that the home only accommodates six residents and feels more like a home full of family. The new owner furthers this feeling with holiday meals for all family members.