I always have a wonderful experience thanks to Alicia. She is very kind, pleasant and attentive. The hamburger and fries were delicious. Thanks you again Alicia! read more

Amazing service, amazing food, and very clean. Our waitress Yadira V. was amazing and made our experience extremely easy and enjoyable!

amazing service as always and yadira always kept checking in on us to make sure we were always satisfied

Norms Restaurant - Rialto Another great visit to Norms in Rialto! Tonight I went with a healthier choice and ordered the blackened salmon, served with a baked potato, coleslaw, and a cup of tomato soup. Everything was fresh, flavorful, and cooked just right. If you're looking for something lighter that still fills you up, I definitely recommend the salmon. The best part of the visit, though, was seeing Shelly again. Shelly has waited on me many late nights while I was sitting in a booth building and editing my daughter's books. She has always been kind, welcoming, and never made me feel rushed, even when I was there working for hours. This time she was excited to see our new Butter & Biscuit Collection book, and it made my night sharing it with her. Great food, hot coffee, and genuinely friendly service are why I keep coming back. Thank you, Shelly, for always making Norms feel like home. #NormsRialto #SupportGreatServers #BlackenedSalmon #ButterAndBiscuit #FamilyRestaurant #RialtoCA #KindnessMatters read more

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I've been holding this one off because I already knew the mid I would be met with. Any way it was late night and I was craving some mozzarella sticks and also got some sliders. The sliders were tender, the Kings Hawaiian bread helped and the meat had a nice little char. Overall a decent little snack to try. The mozzarella sticks on the other hand were hard, almost like they were frozen and the cheese was not quality, no type of pull to it, g filth. I was not satisfied with this and the sliders were slightly above average. Sliders: 7.3 Mozzarella Sticks: 5.9 read more

NORMS Restaurant - MOZZARELLA CHEESE STICKS - Diners Near Me - Rialto, California

On my way to work, I decided to stop by Norms for breakfast, and it turned out to be a great choice. Since it was early, I didn't have to wait long to be seated or served. My server, Alicia, was excellent--friendly, attentive, and made sure everything was taken care of. I ordered the New York steak and eggs, which came with a stack of pancakes. I also requested my hash browns extra crispy. Unfortunately, when the hash browns arrived, they were crispy but cold, and the taste was a bit off, so I set them aside. A gentleman who I believe was the manager stopped by to check on my meal and asked if everything was okay. I explained the issue, and he immediately took care of it by bringing me a fresh order of hash browns. That's the kind of customer service that keeps people coming back. The Restaurant was nice and clean too. Overall, the food was good, and the service was even better. If you're in the area and looking for a solid breakfast spot, give Norms a try. Good food, great service, and a team that genuinely cares about making things right. My bill for the New York Steak & Eggs was about 24.48. read more

Disappointed with my dinner today , asked for medium rare steak what I received were medium well instead . Ate half and decided to pack the other half of steak home for my kids, They like their steak cooked well. Other than that my husband full rack ribs . Ribs were soft and moist it was flavorful , just need to lessen the salt . read more

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Let me start off by saying that Juanita rocks! I was in the area for business purposes and I decided to eat at this place since I haven't been to a Norms in about a decade. I went with the T-Bone, steak and eggs ... can't go wrong with that. The food was good and the customer service was great. The only issue i encountered is that I went to the restroom after I placed my order and the manager gave up my seat (mind you he saw me walking to the bathroom). Juanita was sweet and apologetic but it wasn't her the one who gave up my seat. Anyhow, leave something on the table if you need to use the restroom after you place your order. God forbid you take a couple of minutes to wash your hands. read more

NORMS Restaurant - Steak and eggs! Can't go wrong with that. - Diners Near Me - Rialto, California

Came for breakfast with family this morning! The food was good and the service was great. I got steak and eggs and it was cooked perfectly and the rest of the family thoroughly enjoyed their meals as well. We will definitely be back read more

NORMS Restaurant - Diners Near Me - Rialto, California

A very busy Sunday morning when we decided to go eat breakfast at Norms. The host was very friendly and made us feel welcome. Henry was our server and he made sure we had coffee, water and food was warmed to our liking. He would microwave any food that needed to be heated. Norms have an extended menu from breakfast to dinner. Also, there is a Happy hour at this location. I would definitely give this place a try again , because it was so busy today and the food was not hot. Overall, a good experience with 3 stars . read more

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Food was average diner food for slightly high price point considering presentation and taste. Service was pretty good and ambiance was okay. First and last time. read more

Norm's doesn't disappoint when it comes to the Garlic Chicken Mushroom Alfredo. This particular order was delivery and my food was very neatly and expertly packaged. The noodles were in a separate dish underneath the bread, so that the bread stayed crisp and fresh. This order also came with a side salad and gumbo soup. It's a really filling meal for less than $20. I couldn't even eat it all, had to save the soup and salad for the next day. The garlic mushroom Alfredo is creamy, it's warm, it soothes your soul. The sautéed mushrooms are my favorite part and I think I'll request extra next time (add'l charge). The chicken is actually sad. It doesn't have any color to it, so maybe it's boiled? Not sure, but if the chicken was blackened, then this would be a 5-star review. I actually removed the chicken and ate the dish without it. The cheese bread is a thick slice of bread topped with butter and Parmesan cheese and then griddled until crisp on top. So fattening but oh so good. Worth the extra calories. read more

NORMS Restaurant - Bad photo of GARLIC MUSHROOM CHICKEN ALFREDO with cheese bread. - Diners Near Me - Rialto, California

First time visiting this Norms location with my husband and mother in law. Great service, our food was freshly made, came with large generous portions, & left us feeling full and satisfied. The inside of the restaurant was so cute, has a nostalgic vibe to it with comfortable seating that's plenty. I had the chilaquiles rojo with iced coffee & side order of avocado & fried jalapeño. Parking is plenty in the lot, overall great location to enjoy breakfast lunch or dinner too. read more

NORMS Restaurant - CHILAQUILES ROJOS iced COLD BREW COFFEE - Diners Near Me - Rialto, California

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GREAT COLD BREW! I'm obsessed with the Norms cold brew atm. It's so tasty and has been brewing for over 18 hrs! I love the cinnamon vanilla flavor the best, it's got the right amount of spice and sweetness. The cold brew is served in a mason jar with a straw. I absolutely adore the ability to get refills, especially when I'm in need of a boost! I ordered a veggie skillet (my go-to) w/ my brew, it's a perfect combo. I highly recommend a skillet if you want a hearty meal. Service was solid and the patrons at the Rialto location are pretty mellow. I was surprised when i received a compliment on my outfit from a fellow customer, so sweet! I came with family and we had a great time, it's the perfect place to chat and have a comfortable bite. Prices aren't too crazy at Norms, they're comparable to other mainstream diners. I love the 24 hr. service as a guy who is always on the go! read more

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The place was pretty quiet and the booth table has plenty of room for customers. Food is not as good as it used to be ,The sauces were too watery, it tasted more like tomatoes sauce. read more

NORMS Restaurant - Spaghetti in marinara and Fish and chips - Diners Near Me - Rialto, California

Pleasantly surprised! Worth the visit despite the low Yelp score. My husband and I finally decided to try Norms in Rialto, even though the Yelp rating sits at 3 stars. For a chain restaurant, I'd confidently give this place a solid 4/5 for breakfast. This was my first time ever having Norms, while for my husband, it was a nostalgic return--this used to be his go-to spot as a teenager living in LA. We've driven past this location many times and noticed it's always packed, which made us curious. We stopped by on a weekday around 10:30 AM for a late breakfast. There was about a 15-minute wait, which wasn't bad at all considering how busy it looked. What We Ordered: Steak & Eggs with Apple Cinnamon Pancakes (husband) Country Fried Steak with Strawberry Pancakes (me) Let's talk about those pancakes first--WOW. Hands down some of the best pancakes we've had. Soft, fluffy, airy, and packed with flavor. Both versions (apple cinnamon and strawberry) were absolutely delicious and honestly made the meal. Service: Service was amazing. Our server was friendly, attentive, and on top of everything. Constant water refills, checking in to make sure everything was okay, and even though we didn't order coffee, we noticed someone walking around consistently with a coffee pot refilling cups. Really appreciated that kind of attentiveness. The Steak Incident: When my husband ordered his steak and eggs, he asked for medium rare, but when it arrived, it was definitely well done--even though it had a stick saying "medium rare." There was no pink at all. We let our server know, and he handled it immediately and professionally. The steak was taken back, no fuss, and came back out perfectly cooked in very little time. And honestly? That T-bone steak was incredible--juicy, tender, and full of flavor. One of the best steak breakfasts we've had in a long time. My country fried steak was good too--just a little on the salty side, but still enjoyable. Final Thoughts: With so many breakfast spots and chains out there, I have to say Norms really earned its place near the top of my list. It's affordable, satisfying, and worth the money. Sure, the Yelp rating isn't great, but our experience was nothing but positive. We're glad we gave it a chance--and we'll definitely be back. read more

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Staff are friendly seem like you have wait little for someone to attend to you. Food quality is good. Restaurant is clean. read more

NORMS Restaurant - Diners Near Me - Rialto, California

Ate there Thursday with Daniel as my server. It was late at night and he kept the energy up the entire time, nothing but respect for the service he gave me and my family that night, will come again. read more

The best tasting pancakes, I've had from here. I topped them with Maple Bacon and they were to die for. Even though they don't have the best tasting or quality food. I will say that they are better at preparing breakfast items, rather than any other items. That is just MY personal opinion. read more

NORMS Restaurant - Maple bacon topped pancakes - Diners Near Me - Rialto, California

Very friendly staff every time we come here. Food is always hot and fast. Really can't complain. read more

NORMS Restaurant - Diners Near Me - Rialto, California

This Norms was pretty solid. From the friendly service to the yummy grub. The inside and out are very well maintained. My only grip was the wait time to be seated even though they're weren't very busy. Other than that this is a great spot to eat! read more

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I would say the food is decent when I go here. It's very inconsistent on portion size and freshness, especially for the price of the food. Majority of the time I go after work because it's the only place open and the employees are extremely rude to the point. It's not welcoming to go there. The location is clean and presentable, which is a plus. And I would say at least 70% of the time the food is pretty good as far as freshness and portion sizes as stated on the menu. read more

Great food. Yadira provided wonderful service. Definitely coming back! I love diner food!

Food, service and ambiance was excellent Yadira the server was very friendly and exceptional.

The service here was immaculate! Our server, didn't catch her name but I believe it was Chavez, was very sweet and attentive. She never had us waiting for anything (besides the food) and always came to ask if we needed anything. The food was delicious too! The all-you-can-eat soup and salad was delicious! read more

We have visited a handful NORMS throughout Southern California, but since coming out to the Inland Empire, the Rialto location has become a favorite of my family. We dined at the Rialto location recently for brunch and had a great experience overall. The restaurant overall was clean. The staff were friendly, professional, and efficient. The food was also tasty. This experience at the NORMS in Rialto was a positive one to start off our day. NORMS is located in the Renaissance Marketplace in Rialto. There is plenty of free parking for customers shared among the other businesses in the shopping center. At the time of our most recent visit, there was a small wait, but we were promptly seated within the estimated time we were told we would be seated. Our dining experience was positive overall due to our server Chavez. She was friendly, attentive, and quick with requests. Our order consisted of the - Country Fried Steak and Eggs - 1/2lb New York Steak Trio Our meal was good and cooked to the specifications we asked for. Both items are on their Limited Time Offer menu, so hopefully they stay around a little longer because my husband and I really enjoyed what we ordered. Overall, another great meal at the NORMS in Rialto. Looking forward to our next visit! read more

NORMS Restaurant - COUNTRY FRIED STEAK AND EGGS - Diners Near Me - Rialto, California

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Always a great experience at Norms! Best pancakes ever. Our server Laura was wonderful and very attentive throughout our meal.

great experience at norms, we came around at 4 am after getting out of work. the server was super kind and attentive, the food was delicious and came quick. the vibe of the place was clean with some good music playing. honestly i love this Norms! read more

NORMS Restaurant - Diners Near Me - Rialto, California

We absolutely love norms, most of the time we come in after 10 and get Renee.. we love her, she's so cute and put together, perfect makeup, pretty lashes and always has a smile. The other night we went in b4 10 so we had Itzel. I felt bad because I had just got out of the hospital and I didn't know what I wanted so I ordered coffee with ur awesome vanilla creamer.. unfortunately when I was done with my coffee I found something peculiar at the bottom of the cup.. as soon as I showed her she apologized, and got me a replacement immediately. She really was very patient with us because we couldn't figure out what we wanted.. especially me. I had mine to go plus a soup for my mom at home. Or when we asked for more of anything. It's like a lot dealing with 3 of us that have adhd.. all over the place.. trying to order can be frustrating. We kept apologizing, she'd reply "It's ok you're fine" and smile.. Anyways Itzel was so polite through our stay and all of us agree that when we go in we're asking for her or Renee. We go in at least 1x a month. Sometimes more.. French toast always gets me, or the chicken gumbo.. omg the gumbo is absolutely amazing!! Oh and the salads holy moly. Anyways yes we've had a couple other servers and they were kinda rude.. like we all felt it at the table.. but I'm posting a Pic of the bottom of the cup.. Question: why does military or law enforcement end at 11 pm? Is that the only time law enforcement eat? We've missed my best friends discount because the server said she couldn't give it.. I think thats something that should be posted so other law enforcement know they can't get a discount after 11pm. read more

NORMS Restaurant - I know grounds are a given.. it's the longer thing at the top of the pic. - Diners Near Me - Rialto, California

If you want SUPERIOR service ask that you be seated in Henry's area. He is not only quick to assist, he is friendly and gets it right!

I've gone to this location several times to give it several opportunities. The food is very salty and very disappointed.

Yadina was AWESOME. She was very polite, attentive, and provided great service. Thank you for a great experience. read more

Thank You Yadira for your excelente servicio food was good but service was great thank you Yadira Keep the good work read more

I never understood the concept of redoing/recooking my food when the first time was cooked wrong. Like, if it's the same cook in the back, wouldn't he just mess it up again? Anyway, for sure, the service was fine, she was nice. I'm pretty sure they forgot to put in my order of wings until I brought it up, bc I'm not a rocket scientist, but I think that's suppose to come out first bc it's technically an app dish? I ordered medium rare steak, and the inside was rare, actually raw tbh; I wish I took that picture ‍. The cook definitely put the heat too high, and just cooked the outside, bc it was nearly charred, but the inside was raw. The baked potato and the chicken gumbo were actually really good though, I enjoyed that. I'll try again and maybe order something different, maybe it was a bad day, hopefully it'll be better next time and I'll re-review this. read more

We came at 6 am on Saturday; the ambiance is really nice, quiet and cozy place to get early breakfast. They open 24/7 which is great. We ordered veggies skillet and steak combination with wings and fried shrimp. My veggie skillet is quite bland and doesn't look very appealing. T bone steak is on thin side and actually tastes okay; broccoli looks old. Crispy shrimp is good and the wings also taste great which I expected. Service is great; she is very attentive and nice. Food just subpar though. Will we going back? Yes if we need food at odd hours. read more

Great service from Yadira! Great experience! This is diner food and comfort food. I love the diner feel and everything was great and staff was friendly and always checking on me. Thank you. read more

NORMS Restaurant - Diners Near Me - Rialto, California

The food was the best ive ever had at any norms. Whoever the cooks were tonight Im very impressed with you guys. Food came out perfect! It was a slow night so maybe it gave you guys a chance perfect the food. Left satisfied. The music added a great touch! Love them classics! Our server/waiter Keon was awesome too! Helpful and took out our food promptly. Best service! read more

I will never come to this place ever again. I use to love this place but man last time the manager was very rude a disrespectfuli decided to give it a other chance so I came for breakfast everyone was drenched in oil the eggs were drama oily my kid didn't even eat them she said she had to drink water after her bite. My hasbrowns were the same I asked for new one and the same thing I have no ideal why the have to use that much oil on one thing. I even ask her. If I can just get chocolate chips on my pancakes. She brings my back pancakes with chocolate chip chips whip cream and chocolate syrup all over when I made it clear all I wanted was chocolate chips she didn't even check up on us not even one time read more

Yadira V. provided EXCELLENT service. She's quick, thorough and kind. Food was delicious. Thank you.

I haven't been to Norm's in a while so I decided to have breakfast there. I ordered the 3/4 pound T-Bone Steak and Eggs. They currently have a 75th anniversary menu with discounted pricing which made the meal appealing to me. The steak was disappointing since it was on the small side with a fair amount of tough gristle. However, it was seasoned well and cooked to the correct temperature of medium rare. Whatever pieces that were tender enough to cut with a knife and eat had a good flavor. Norm's also makes their own brand of steak sauce. I was the first to open the new bottle. The steak sauce tasted like a combination of A1 and Heinz 57. It was adequate as a steak sauce. The meal came with crispy hash brown potatoes which were fine. Eggs were cooked a perfect medium. There was a choice of toast or two pancakes. The pancakes had a good vanilla flavor. Service was friendly and efficient. Ambiance is a busy diner. I probably will return to try other menu items. read more

NORMS Restaurant - 3/4 lb. T-bone Steak and Eggs. - Diners Near Me - Rialto, California