This morning, my family and I had breakfast at **Cracker Barrel in Rialto**, and let me tell you, we received the kind of customer service we haven't experienced in years\! I would like to give a special shout out to **Miss Michelle** our waitress for her outstanding customer service, She was friendly, attentive, and incredibly helpful when taking our order, She took the time to offer us multiple meal options and made sure we had a great experience from the start. Our interaction with her was excellent, and she truly made our breakfast more enjoyable. It's refreshing to see someone who takes pride in their work and genuinely cares about their customers\. I highly recommend Cracker Barrel in Rialto to anyone looking for delicious food, excellent customer service, and a welcoming atmosphere. read more

My granddaughter and I went for breakfast and per usual everything was great Customer Service was fast and friendly We placed our order and everything came out pretty quick Food was good my granddaughter loved her pancakes Only bummer was they ran out of there newest items they had in there menu We will definitely be back read more

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Another successful family visit to Cracker Barrel. This one right near home!!! This is our first time dining at this location. It was chaotic but staff were giving it their best to accommodate everyone Delicious food. Reminds us of our midwestern roots. Great portions on all their items. Just the sides provided are full size entrees at other comparable restaurants! Great value on the price point. Midwest prices in California! Imagine that! Service could be off due to how busy it gets! Just brave it and be patient with the hardworking staff. I recommend this restaurant 100% P.S - We have returned back here since our original visit a few months ago. That is how long I had this review in my draft. *Face Palm* read more

I love Cracker Barrel for Breakfast/brunch. So it was that time of month where I take my road dog foodie to breakfast. She hadn't been to a Cracker Barrel in Cali before so off we went. We were greeted immediately and sat at our table. We decided the gift shop was for afterwards. (I can't leave without my candle) Our server was sweet, a little slower than I'm used to, I always allow a little give if you seem new to hospitality. I ordered the specialty coffee and it took about 15 minutes to come. No worries I did have water. Our food was delicious especially my pancakes. My roadie enjoyed every bit and took home her biscuits. A good time had by all with leftovers, a candle and some snacks from the gift shop. They get me every time. read more

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Finally stoped by to try the breakfast. Service was slow due to a lack of staffing. The food was not good. I was craving the pancakes and they were very underwhelming. The breakfast sausage was not edible. The scrambled eggs were bland. Overall a disappointing meal. read more

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I saved up all my points for a year and earned enough ($50) to take and treat my daughter-in-law to lunch. Our lunches came to $41, so I had a few dollars left to buy some collectables in the store afterwards. We got two free Shareables; it was our first time there. We had to download the app on our phones for the rewards. The wifi is free too. I got the Onion Petals, and she got the Beignets with Pecan Syrup and Powdered Sugar on top. They were delicious. We were given all-you-can-eat biscuits and cornbread muffins, which were really tasty too. The muffins were a little dry, though. For my main entree, I got the Classic Sampler, which consisted of a fried chicken breast, the best-ever chicken and dumplings, and a slice of meatloaf. This sampler came with a choice of two side dishes. So I chose macaroni and cheese and greens. My DIL ordered breakfast, which was French toast with apples and syrup, cheesy hash browns, and two eggs and two sausage patties, and cheesy hash browns. There was so much food! We took some home, and I had enough left for two days! My DIL took some home for my son, who was sick at home. The food was fresh and hot, and the service was the best! The cashier in the store area is where customers pay for their food and she knew exactly how to use my Fetch rewards! I bought a container of chocolate-covered walnuts and a small white kitty salt shaker that looks like my white kitty. I wanted to purchase the pepper shaker, which was a yellow tabby, but all of them had broken ears. The basket that displays them is within arm's reach for children, so I have a sneaky suspicion that is what happened to them. All in all, our visit was so memorable, and we will be returning! read more

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This morning I went to Cracker Barrel for the first time and was very disappointed with the food and service. The wait time was expected, but when we were going to be seated, the table was still dirty, so we had to go back to the waiting area, which is a crammed gift shop with no real place to wait. Once we were finally seated, I ordered a Dr. Pepper, but it tasted like Dr. Shasta. Our food hadn't arrived yet, and our waitress gave us the bill, but it wasn't accurate to what we ordered; it was probably someone else's bill. We eventually got the food, but it was very underwhelming and mushy. If Texas Roadhouse were open, I would go there instead. read more

We went here for breakfast yesterday for lunch. It was delicious!!! Our server, Johnny, was so attentive and so friendly. The French toast was the best I've ever had. The chicken fried steak was so good, too. read more

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Cracker Barrel is my go to breakfast spot!! The food is always consistent and delicious. Recommendations: - Grandma's Sampler allows you to try the sausage, bacon, and ham + eggs and pancakes I get the hash brown casserole with any dish! - new Garden Scrambler is on the healthier side and delicious with spinach and red peppers - iced caramel coffee Service: I have always received exemplary service at this location. Pro tip: if you're going on a weekend, use the app to check in earlier than usual so that by the time you arrive, you're able to get seated promptly. No early check in can cause your party to wait 1-2 hrs on a weekend. Ambiance: country themed store with a very prominent theme! We love checking out the gift store while we wait since they always have something new!! Overall rating: 9/10 read more

Cracker Barrel Old Country Store - Southern Near Me - Rialto, California

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I've always wanted to come here even as a kid but never lived close enough to one. When i when I was out of town I looked it up and walla I found one! The outside of it is really cute with the rocking chairs. I explored the store that is attached to the restaurant (that's also where you are greeted by a host & seated plus, also it's where you pay when you're done). It's so cute with a lot of random decor and knock-knacks. I was in there for a while. Haha The restaurant was big and clean. My waitress Haylee, was sweet, attentive and knowledgeable about the menu. I told her this was my first time coming to a Cracker Barrel so I asked her what her thoughts were what her favorite is and what I should get and try. I got the, "OH My GOODNESS"BOMB hash brown casserole which they are famous for I believe with scrambled eggs on top thick pieces of bacon and onion straws on top. It was so delicious and everything went well together. It does come with two biscuits, but I only ate one to try them. Mine were kind of tough a little hard and they were out of jam. Sad. I also tried the peach lemonade it was a little tart but good. Over all, I wasn't disappointed with my decisions at all. I will be back! read more

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Came on a busy day, in remembering my dad, it was his birthday and loved coming to Cracker Barrel. He wasn't the old couple that had been to every one but he had definitely visited at least 100 of them, our last road trip we went to like 28 cross country and sometimes 2x in the day from California to Indiana. We did the online waitlist which probably saved us 15 mins still a little wait after but not long. Restaurant was very busy our server Natasha was slammed but she did a great job for how busy she was. Food was hot and fresh, didn't take too long. The dining area was bright and the store had a lot more random funny things for purchase. Great visit today. read more

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Our food was absolutely delicious and perfect! I was so happy to go to this location since the food was made to perfection. Every staff member we interacted with was so kind and welcoming. While our waitress was a bit slow on service, her kindness made up for it. Just a pleasant experience overall! I had my usual chicken and dumplings with carrots and hash brown casserole while my husband had his usual country fried steak with mac and cheese and green beans. My husband loved his steak as always. The consistency of the chicken and dumplings was excellent too. That's what I notice the most that varies at locations across the country is the difference in consistency of the chicken and dumplings liquid. Some have it too thick while others have it watery. This location did the exact balance of the two which I love. Couldn't have been happier. Their biscuits were perfect too! Loved the flaky salt and they were delectable. read more

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Came here on New Year's Day for brunch. The wait started off a bit frustrating. We were quoted a 30-40 minute wait, which was fine, but after the hostess called our name at around the 35-minute mark and asked us to wait off to the side, we still waited an additional 13 minutes before actually being seated. That extra delay was a little off-putting. At that point, it honestly made me wonder what the point of calling our name was if we weren't getting seated right away. Our server was very pleasant and welcoming. She let us know upfront that she was new and would do her best, which we appreciated. Service overall was friendly. My wife and I ordered the steak and eggs, cornbread, mac and cheese, and sugar-cured ham. Unfortunately, the food was just okay. The cornbread was very dry and not enjoyable. The steak and eggs were mid at best. The steak was on the chewy side and nothing special. The mac and cheese and ham were fine but not memorable. Overall, the experience was just average. Nothing was terrible, but nothing stood out enough to make it memorable either. A decent stop if you're already nearby, but not something I'd go out of my way for. read more

Cracker Barrel Old Country Store - very dry corn bread! - Southern Near Me - Rialto, California

The French toast was great I'll have it again but the ham too dry the potatoe casserole not a fan The sausage was great. The service was excellent Cracker Barrel is not bad I read more

Cracker Barrel Old Country Store - Grandma French Toast - Southern Near Me - Rialto, California

First time ever eating at Cracker Barrel and it did not disappoint. Our party of 3 were sat immediately. It took us awhile to decide what order, but our Server Monica was very patient and made some suggestions. I ordered the Grandmas Sampler Pancake Breakfast for $15.99. I loved that the pancakes have a crispy edge to them. We were all satisfied with our orders. Our server Monica checked on us periodically making sure we were good and if we needed anything. The inside is decorated country style. There's a store attached to the restaurant where there's a lot of cute merchandise. There's plenty of parking. I'm sure I'll be back if I'm ever in Rialto. read more

The food and ambiance were great but the star of the show was Ms. Michelle. She was just overall an amazing waitress and a delight. Warm, welcoming, gave good recommendations, and amazing energy. Will come back just to be seated at her table. read more

We had a great time at the Cracker Barrel in Rialto. We got there late, so only 30 mins before closing but they took excellent care of us. Even let us shop in the store while our food was ready. Ms. Michelle was the best serve I ever had. The shop is amazing and the food quality was great! Also, the manager Rachel Lewis made sure it was special. We will be back! read more

Had a really great date night with the husband here. They have a great selection on the menu & everything came out quickly as well. We got the country fried steak & shepherds pie which were both delicious. For dessert we were already full so we had to pack Togo our skillet of cinnamon rolls. Service was friendly as well & always made sure our drinks were full & that everything turned out well. Love their little gift shop on the side for afterwards. read more

Cracker Barrel Old Country Store - Cinnamon rolls skillet - Southern Near Me - Rialto, California

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They were out of the skillet special . I tried to sub with another skillet , but found they are premade so that was a problem too . The waitress felt bad and offered me a choice of dessert . I decided to try the Coca-Cola cake . It was good. I also had a mimosa and the alcohol came in its own little bottle . read more

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Had a great brunch here. love the atmosphere and so clean. Food was amazing and shout out to our server EM. She was so attentive and offered us free biscuits because the food was taking longer. Came often to refill our coffee. Made our experience happy. read more

Cracker Barrel Old Country Store - biscuits - Southern Near Me - Rialto, California

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Portion sizes are very sad for what you're being charged for. Haven't been here since opening and now I see why. read more

Cracker Barrel Old Country Store - Southern Near Me - Rialto, California

Food was tasty & served quickly. Ambience was typical for a Cracker Barrel. Staff was friendly. This was my husband's first time visiting & he seemed to really like it. read more

Cracker Barrel Old Country Store - Southern Near Me - Rialto, California

Got at 5! Empty! Gonna get my meatloaf and fried chicken !!! Okra too !!!! Got here sat down right away, Ray (server) immediately got my drink order, came right back and took my order! Food, good as usual Portions are generous and delish Tonight is/was very quiet, I'm sure weekends are crazy busy. Glad it was in my way to SBD This is a MUST STOP if I'm anywhere close to here read more

Cracker Barrel Old Country Store - I beat the rush! Getting my fried okra ON! - Southern Near Me - Rialto, California

I was on a Road Trip and decided to stop in Cracker Barrel for Breakfast. Miguel D was my server. He was friendly and attentive. I liked that he kept my coffee and water filled. I ordered the Old Timers Breakfast which I understood was eggs any style, sausage bacon, biscuits and gravy plus one side. I recon I didn't read the small print, because they tacked on 99¢ for my Hashbrowns. I forgot that I am NOT a fan of Cracker Barrel gravy. It's a white gravy and I actually like my gravy browned just a bit, almost tan. My eggs were perfectly cooked overeasy. The sausage was ok nothing special same note for Hashbrowns. The Biscuits were good, since they included butter and jelly, I had one with gravy. And one with butter and Jelly as dessert. The lighting wasn't very good for photography which for me killed the ambulance because I like to take pictures of my food. If you read my reviews regularly you'll notice I hardly took any pictures at all. The country store was interesting. It had a Fedora that I liked. There was no pricetag to clearly indicate the price on the hats. There was a sign that said each hat had a pricetag. I only saw one hat with a price . It wasn't a style Or size I was interested in. Since there wasn't an associate on the floor to assist would be customers I walked out with only The hat I wrote in. Another thing I would have appreciated was an outlet to plug my phone in as I enjoyed breakfast. i was a bit underwhelmed, I wanted a Cracker Barrel catfish dinner yesterday, but with traffic, and my GPS leading me on a wild goose chase, I arrived too late to enjoy dinner, so I planned on breakfast instead. It was ok just not the desired experience I had hopped for .I don't reccomend driving 120 miles for a catfish dinner. read more

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Ms.Michelle is the bomb.com. I just truly luv her. She brought hubby and I the Caramel Latte and it was hot a delicious Our food order came right on time and she knows her stuff. Ms. Michelle is a TOTAL VIBE She is the waitress you NEED & want. I luv coming to Cracker Barrel. We drive an hr to come here. Blessings read more

I am absolutely obsessed with the place since I tried the Cracker Barrel in Texas. The food is not the best you'll ever have but it's solid diner food. I love that I can order fried apples as a side! I would take this place before Denny's,. The decor is cute and feels old timey. They also have a gift shop as you enter the restaurant, and you can get yourself a rocking chair if you want. read more

Cracker Barrel Old Country Store - Southern Near Me - Rialto, California

Wife and I waited for server for over 10 minutes and had a server help the couple that was seated after us but she totally ignored us. Even though the restaurant was only half full, I noticed a lot of folks seated at tables waiting for food or service. I gave up waiting. Went to the Norms just down the street where we were greeted promptly and served right away. read more

Stay for the food, but not for the service. The hashbrown casserole and chocolate coke cake is a must try. So tonight was our 2nd time to dine in. And from this service experience, I requested to speak to the manager, but the server didn't get them and tried to rush us out by giving our boxes. SO I'LL JUST TYPE MY COMPLAINT HERE. The first time we came on a Friday night, service was slow, but we had a wonderful server (think maybe the manager? They weren't wearing the brown apron and had a more dressy top) who checked up on us when they can and apologized for the delays. That time it was our first so we were amazed by the decor and the food was so delicious to even notice the long wait for stuff. Tonight however, service was NON-EXISTENT. We arrived and looked through the menu. Realized it's taking awhile for a server to greet us at the table and take drink order. It took nearly 20 minutes to finally have a server introduced themselves and take our order. Our server was Patricia. Bread was served and was good along with our drinks. About 30-40 minutes in, our entrees arrived. Patricia just drops our food and didn't ask if we need anything else, cause I did wanted to ask for ketchup but they walked away so quick. They went off to chat it up with another table nearby. We also realized they didn't bring the appetizer we ordered but already dropped off the bill receipt?! so that also took awhile to flag Patricia down to get attention. I had to get a ketchup bottle from another table cause they did not acknowledge us for a long time. All I observed was Patricia going to two tables around us, chatting up with them and checking on them often. But us? They were always stoic in tone and dodged our table often. There was a point they took my partner's cup while they were eating without asking if they wanted a refill, and of course stopped by the next table to chit chat. And then comes back and ask us seriously if we good...of course f*cking not. I told them my partner needed a refill several times but they took the cup away. I asked to speak to their manager. Time went by and Patricia comes back with the drink finally after my partner's food is all very cold from waiting for a refill. They said they let the manager know and that today has been hectic, and offered to go boxes already...I tried to be civil as I know they had it rough with an incident, but still we can tell they were playing favorites and obviously did not tell the manager I wanted to speak to them as we are hurried with boxes to leave. Thank you Patricia for RUINING MY BIRTHDAY with your selective service. I wish to recommend this place more, but no way. The food is delicious, but there's barely any service. It's like what's the point of coming to this place anymore. read more

Cracker Barrel Old Country Store - Double Chocolate Fudge Coca-cola - Southern Near Me - Rialto, California

I like Cracker Barrel overall, but some locations are better than others. It seems like the ones out west I have been to are all smaller We stopped in this location because we were in the area. It was busy, mostly with large parties so because we were just two, the hostess outside said they could seat us right away to go inside. She should have had us wait outside a little longer because inside was congested with people waiting to be seated. If you haven't been in awhile maybe check to see if what you want is still on the menu. The country ham is no longer available - they do have a sugar cure ham but I worried it would be too sweet so I pivoted to a breakfast that had ham, sausage and bacon We had a little wait for the food but nothing horrible considering how busy they were. Our waitress did a good job keeping our drinks topped up but did forget the biscuits that came with one of The breakfasts we ordered and had to ask. She did send someone over with them but it did take a bit I also noticed the maple syrup is no longer 100% maple syrup it's a maple sugar blend. Not sure if this is a cost cutting measure or what but being back the pure and add a few more cents Our eggs were cooked decent, would have liked the bacon crispier - was pretty flabby. I did not like the sausage and would not get it again Payment is not handled by waitstaff - you have to go to the register in the store - the line was pretty long-. I noticed a QR code on our receipt and used that - they should point out you can pay that way it wasn't evident or have more cashiers during prime hours I would not have been happy waiting in a big line to pay Also nobody was checking receipts to make sure you paid on the way out - I would never just walk out but I'm sure it happens read more

Cracker Barrel Old Country Store - French toast that came with a combo breakfast - this is smaller then what I remember the French toast being - Southern Near Me - Rialto, California

New menu item campfire breakfast skillet was amazing! We ordered biscuits and corn bread as soon as we sat at our table drinks came food came but biscuits were still not out. Finished meal boxed up left over then I get a small shiesty few biscuits to go. Other than not having biscuits with my meal which would have made it perfect my server was super attentive and would check in multiple times even though he was super busy. read more

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1 star -- and that's generous There is a reason why all the curbside is empty... I'm writing this while standing inside the Cracker Barrel, still waiting for my order. Let's start with the timeline, because it's absurd: * I called in my order 57 minutes ago * I sat on hold for 24 minutes because the online ordering system doesn't work * The system also won't let you use more than one gift card (ridiculous and not disclosed) * I drove an hour to this obscure Rialto location * I've now been standing inside the restaurant another 20+ minutes with zero updates So to recap: nearly an hour to place an order, followed by another long wait in person, all with no communication, no urgency, and no accountability. This isn't "busy." This is broken systems, poor staffing, and total disregard for customers' time. If your online ordering doesn't work, your phone system keeps people on hold forever, and your in-store service can't handle the volume, then something is fundamentally wrong. I expect delays at restaurants sometimes. I do not expect to spend over 90 minutes just trying to get food I haven't even received yet. If you value your time, avoid this location. Comfort food isn't comforting when the entire experience is this infuriating. read more

Cracker Barrel Old Country Store - Empty curbside BECAUSE IT DOESNT WORK - Southern Near Me - Rialto, California

The food was horrible. The baked potato was so overcooked the skin couldn't be cut through and the interior was nearly cooked away. Their idea of a hamburger steak was a frozen patty cooked beyond recognition and so salty. The carrots were a cross between mushy and hard as if they were right out of the fridge. The meatloaf was also dry. The only good thing was the dinner salad. Even the cornbread was burnt. This was their idea of dinner. Maybe their breakfast is ok, but their dinner was beyond horrible. I will never eat there again. I rarely write a review, but this time it was so bad I felt it was necessary. read more

Cracker Barrel is one of my favorite restaurant. They never disappoint me. It doesn't matter which location we go to. Today it's the Rialto location. The place is beautifully decorated country style. The restaurant is inviting. The staff were friendly. Our food was delicious. Love their pancakes and everything else we ordered. Our waitress Ashley was very attentive and friendly. We will definitely be back. read more

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Meh, biscuits came out cold and hard as rocks. Friend chicken was dry and oily, weird I know. Fried okra was not good, sad to waste food. Added a to go meatloaf with mac and cheese which was better than meal there but the portion was laughable and not worth the money. Multiple people kept checking in but service was slow. They would "check" and not return. Our server seems stressed and not happy which made the meal even less enjoyable. Poor fella. Not sure why people like it? Maybe off day but will not return so will never know. read more

The food is always good here. The service is very good also. We love the ambiance as they didn't change it the likes of the woke ceo that didn't like comfort food. This is a comfort food place to come to feel like home. Their chicken n dumplings remind me of my grandmas. read more

The catfish was excellent today as were the greens. Third time this week I have gotten greens (3 different restaurants) and these were the best. our server was spot on order arrived quickly and refills were there before asking read more

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Ms. Michelle is amazing. What a treat. Waited on us with such love and positive energy. Great service and the food was great. The French toast brake was great and same with the steak hash brown cassarole. Delicious. Glad there isn't a cracker barrel too close to home or I'd gain a hundred pounds. read more

Went there for dinner and enjoyed the loaded tots and pot roast. Service was great from the moment we walked in. We had our 2 year old grandson and our server Jasmine was outstanding to all of our needs. What a wonderful time. read more

This was one of the worst experiences in a restaurant Ive had. Blatant racism. Very disrespectful attitude by the raiter. I will never go to this place again. They might be spitting in black people's food here as well. If you are black, please stay away from the place. read more

Decided to try this place, joined the waitlist on the app. Couldn't click the I'm here button on the app. Checked in at the desk outside, received a text saying our table was prepared, name was called that our table was ready. Three other groups with the same party size as us which was 2 who were called after us and got tables before we did. When we asked, they stated it was the seating manager who is assigning the seats. Once we got to our table, it was still dirty not even wiped down. We had to ask. Customer service was not the greatest. I wouldn't recommend coming here. read more