With all of the pressure for kids (and some adults) to have the newest gadgets and a shoe…read morecollection that resembles Foot Locker, I'm so thankful that my son appreciates the value of "regular" things. Regular including a comfortable pair of New Balances or Converses. Therefore, I often bring him to this location so that he can select two or three pairs of shoes that fit his style. Since we shop here often, I use my VIP Rewards points when making purchases (I highly recommend signing up for their rewards program). Utilizing the VIP rewards program, three pairs of shoes for him often equal or are less than a single pair of shoes for me (yes I am a little fancy - please don't judge me)! Since I occasionally dress up for work, I have landed some really good deals on Cole Haan dress shoes. If they are not available at this location, I usually order them online, save on shipping by opting for the store pick up option, and retrieve them in a matter of days from this location...easy! Staff are consistently helpful and willing to assist with finding alternatives if your desired shoe(s) are out of stock. I recommend checking out this store if you're looking to buy name brand shoes at a discount!

I bought three pairs of shoes in 2023 and they were all flip flops. I haven't bought shoes in…read moreperson for years but ordered online. I felt it was time to go back to brick and mortar for my first big shoe shopping foray in quite a while. I brought my Dad who needed new shoes also with me. This location is right on the corner of Bruceville and Laguna in Elk Grove in the large shopping center anchored by Target. There is ample parking and you can locate the store by a large noodle restaurant and a Ross. It had been years since I had gone to a DSW and this location was a big upgrade from the one I'd been to in Reno, NV. It's less of a warehouse and more like a really huge self-serve shoe store. They even have carpet, soft lighting, and ample seating to try on your choices. A big switch from the concrete floor and warehouse lighting of the store I'd visited years ago. Once I got Dad settled, I went to the women's area. There were so many shoes, and a nice size range for most choices. There is also a lot of discounts with price points from high 20's to mid 100's. The store was very well organized, and has a large kids' section. I tried on some flats and then on a whim tried on some suede Doc Martens that I loved. Don't be alarmed, the higher priced shoes are only one in the box in the store floor and an associate will need to get you the matching pair in the storeroom. As I told you, it's been years since I've been in a shoe store so I needed to get with the program! The purchase itself went smoothly and I received a 20% discount for joining DSW rewards. The lady who helped me was very efficient, pleasant, and helpful. They have a 90 day return policy if the shoes are in their original box and are only worn indoors. They also have an order online/store pickup option. Turns out my Dad found two pairs and now has a great pair of high-tops and Adidas slides. My shoes felt great from the get-go and I even wore them in Costco without issue. These will definitely be staying with me!

There's nothing outstanding about this business in general. There was two staff to the entire store…read moreand they were busy upfront most of the time. They didn't really check in with us to see if we needed to see a shoe and a specific size or anything. We just left to wander the aisles on her own, which wasn't the worst thing in the world. But I did not appreciate about this store was the prices. Significantly marked up and then called a sale. The sale price was also unremarkable. Low inventory, even if you did find a shoe that you really liked chances are they only had about 3 to 4 sizes of that shoe. I come here cause it's convenient, and not because I think I'm gonna find my entire family a pair of shoes here. Do I recommend this? Sure. But don't have your hopes up.

I came into famous footwear to get my teenager some shoes some ADIDAS and they were $74.99 with the…read moretax $81.55 when I came in yesterday I needed some help and the man that was in there. I'm assuming either he's a manager I don't know what he is but he is so rude. The store number is 967. The associate number is 262424.

I had an exceptional experience at Fleet Feet in Elk Grove!…read more First off, I was looking to do a shoe fitting, so a few days in advance, I had selected an appointment online. It was very easy to book. On the day of my appointment, I came in 5-10 minutes ahead of my appointment time. I walked to the register and I was helped by Hannah (I hope I heard her name correctly!) She checked me in and directed me to take a seat towards the women's shoes area. She asked me my goals for the shoe fitting appointment, what I liked about my current running shoes, and what brands I was looking into. She then had me complete the feet scan. There is an area in the middle of the store, where you stand on a platform that scans your feet. Thereafter, you will walk several times back and forth on a pressure platform until the staff member tells you to stop. This pressure platform gives you a sense for where your weight is distributed when you are walking. Hannah showed me my scan results on a tablet. I learned that it is totally normal to have a discrepancy in feet size. I also learned about other things about my anatomy like arch and shoe recommendations. The scan results can be sent to your email. Unfortunately, shoe recommendations that are provided during your appointment are not provided through the email, so it is recommended that you take pictures of the shoes that you try on, that you're considering. When you're trying on shoes, they want you to wear their laundered socks to keep their shoes clean. Hannah brought out probably 3-4 pairs of shoes initially for me to try on. She helped me put the shoes on and had me walk back and forth in the store to test the shoes out. After that first round, she probably brought out an additional 1-2 pairs based on how I felt about the initial pairs she brought out. Ultimately, it came down to two pairs. Since I was undecided, she let me simulate running as I would, which was incredibly helpful, and I totally did not expect that level of service. I appreciated that she was warm and friendly, extremely knowledgeable, truly listened to my preferences and concerns, and never pressured me to purchase in that visit. Prior to the fitting, I was a bit nervous that I would be pressured to purchase items, and I am so glad that Hannah totally exceeded my expectations. Hannah also gave great advice on when to return for shoe fittings, such as if you experience a new injury/experience changes in your body (I never really thought of coming back to get refitted, but it makes total sense). This was also the first time I spent a considerable amount of time in this Fleet Feet location. They have a good amount of brands in here, such as Chicken Legs and Vuori. I'm personally a big fan of Vuori, and found that they had a clearance rack with some 50% off items with a nice selection in the back corner of the store. Overall, based on this experience, I would totally come back for my running gear needs!

This rating goes to Jordan, who was super helpful during our recent visit. I've been coming here…read morefor some time, and out of all the staff members, Jordan stands out. He was welcoming, attentive, professional, and never made us feel pressured to buy or rushed, especially since we were there close to closing time. Jordan was especially patient and great with my son during the foot analysis, taking the time to explain everything clearly along the way. He didn't push us towards the expensive shoe and remained easygoing and informative with other shoes he tried on, which made the experience pleasant for both my son and I. They can get busy, so I recommend making an appointment for a foot analysis if you can, especially if it's your first visit.

Being a disabled Army Combat Veteran, I see the Veterans Affairs (VA) on a regular basis to…read moreinclude. One of my more recent appointments was to a Podiatry specialist where they setup an appointment for me at Shoes That Fit for customs orthotics and Shoes. My first appointment for my personal fitting was on a Saturday morning. Once I arrived I was greeted and taken to a sitting area in front of a foot scanning machine. I was asked a few questions and then placed my feet on the machine to be scanned. After the scanning process was done, and I was then asked by the female assistant what type of shoe I was looking for; i.e. standard every day, dress/casual, or running. I told them something like my New Balance 998's that I was wearing st the time of my visit. So the lady helping me decided to find a New Balance they had in stock that could work. Once all of that was taken care I was then given another follow up appointment, to try the fit of the new custom orthotics and shoes. At my follow up appt I then tried on my new shoes with the custom orthotics. Once I had both pair on the lady helping me had me walk around the store with them on to see how they felt, because if they didn't feel right I could get the orthotics fix and tried on again. Everything felt fine though so I took my new shoes home after thst fit. Overall: Staff was very professional and extremely helpful, and I left with ni issues with my new shoe or custom orthotics.

I purchased a pair of shoes from this store approximately six months ago and unfortunately had to…read morereturn them within their allowable return timeframe because they did not work out for me. I was informed that their store policy does not refund customers back to the original payment method and instead refunds are issued by mailed check within about 14 days. It has now been almost six months and I still have not received my refund. I have called the store numerous times to follow up and each time staff members tell me that only the store manager/owner can assist me. My calls are then transferred to voicemail, but none of my messages have ever been returned. Extremely disappointed with the lack of communication, customer service, and failure to issue a refund that should have been resolved months ago. Customers should not have to repeatedly chase down a business for money they are owed.

Wish I could give less than 1 !! An extremely rude & disrespectful man runs this place! My…read moredaughters boyfriend bought her a pr of mens Vans for her bday. They're too big so I brought them back for an exchange, offering to pay a restocking fee. Yesterday the guy presented himself as the owner to my daughter, saying they're dirty & worn. She only tried them on, I've got a video to prove it! Today the same guy he said he just works here. I asked to speak to the owner & he kept asking why, he's already told me what the policy is. I very calmly said I just want to speak to someone with authority. He went from not knowing the owners name to the owner being out of the country. Ultimately I took his pic, which angered him, & left after telling him I was going to yelp this & share with everyone I know.

I bought gray Tom's here on Thursday 4/26/2012. I was the only customer in there for an hour…read moredebating between red and gray and the size 5.5-6. The male salesman said to get a size 6 so it doesn't stretch. I only tried on the right foot. When I wanted to wear them Friday 4/27/12 I found out that the left foot didn't fit, it kept slipping off so I wanted to return it. It's now Saturday 4/28/12 and I have the receipt and shoes, but the salesman says I need the box when his return policy doesn't specify ANYWHERE about returning it with the box. Also, they are more expensive here than any other store. $10 more expensive.

I've always bought Red Wing shoes because I've always felt like they were the cream of the crop…read morewhen it comes to work shoes. Last Sunday I went in and bought some work boots. They looked amazing and I tried them on. They felt good and I thought they looked good. When I used them the next day. The tongue of the shoe hurt my foot really bad when I would lace them up. I had to tie them loosely and when I would take a step they were uncomfortable. I called Red Wing and just like that Sunday when they showed me great customer service in the store they also showed me great customer service over the phone. They said I had 30 days to return them. They said to try them out for 2 weeks and see if maybe all they need is to be broken in. Like I said customer service was really top notch the store was clean the employees were super nice and friendly. Only thing I would say is that the work boots did get more expensive the most I've spent before was about 250. This time the bill was 320, They are good shoes and your feet are your money makers so you need good boots to protect them. Red wings is what you want.

I left glad I didn't just grab some over the counter insoles @ wal-mart. Curtis was very helpful,…read morepatient and answered ALL my questions. Kelly, as well. I got what I was looking for and I can't complain about the pricing, My feet and I are ahhp

Great selection of kids shoes in stock. I can't even remember how I found this place initially, but…read moreI've brought my little guys here for new shoes 4 times in the past year (kids feet grow so fast!). Every time, service has always been helpful, knowledgeable, and friendly, the store is clean, and the aisles are spacious -- easy place for kids to try on shoes. Tip: if you don't see what you're looking for, even if you're not sure what that is because your 6 year old's stated preferences are moving targets, ask a staff person for suggestions or guidance. They don't proactively try to get in your business, but once you engage them they are on your mission with you.

My experience at WSS shoes as I walked in I was greeted by a young man named Byron he was so kind…read moreso professional with great public relations. He was kind enough to give me a little history of the store as well as assisting me in what I needed. So if you're looking for some gray tennis shoes and other accessories at a great price this is the place to come.

I like shopping here. My daughter and I were looking for luggage for our trip to Japan and we…read morelooked everywhere for the right size. We preplanned exactly how we were going to fly out to Tokyo and come with 75% empty luggage and return with lots of Omiyage for family and friends with it being full. We brought a tape measure and made sure that we were not going to have an international problem while travelling out of the United States. But TJ Maxx has everything you need. Travel tags, locks, sleeping accessories on the plane and more. It is definitely a great place to shop. If you need other daily needs like clothing, food, snacks, house wares, gifts, home accessories, they got it here. People like it here so much that they always seem quite busy.

Nice service. Nice selection. Good value and diversity of items. Good brands and labels.read more

I came in today and Harvir helped me with all needs. I bought 2 pairs of New Balances, he was very…read morepatient and nice. Great guy!

Walking in was greeted right away from like 3 employees . Love the sales here and they have plenty…read more It beats having to go to the mall just for shoes when you have one in the neighborhood. Very convenient for the need of shoes.

Store is over priced you can't a Carhartt Paxton hooded seater is $70 at Carhartt and other stores…read moreJoe's work wear charges $90. You can't try on clothes told me I can buy them and if doesn't fit return them. I'm not going to make two trips if it doesn't fit. So much over stock hard to look through racks and shelves. Rather just drive to Lodi to Hassan's work wear whee the store is nicer not over stock easy to shop and prices are lower. They also let you try on clothes before you buy.

I love Joes Work Wear. It's the best store in town. You can find all your working accessory needs…read morehere. The staff and the owner is very friendly and responds to your needs. You can always call them before you get to the store to ask if they have what you're looking for in stock They answer quickly.