I love this store!! It's always something in there that I "want" when I come in. I tend to always score a cute top or dress. What I really love is the amount of prestige makeup you can find for over half the price! I've found some great deals on Tarte, Lorac, NYX, Smashbox cosmetics and more. My favorite has to be the Michael Kors section of handbags. Their purses are so nice. I really love the fact that you can score all of these designer and nice quality items at a cheaper price! The kids shoe section is nice as well, I've bought my daughter a few pairs of Nike's, Converse and even found a pair of MK flats and pair of Jordans. What they could definitely expand on is the kids clothing section. It's NOT a big selection at all. Actually, last time i went in I didn't even see a rack for the size clothing she wears. Seems to be dwindling more and more every time I go in. Weird. Staff for the most part are always friendly and helpful. It's never a shortage of people around (that I've experienced) when I need help. The lines can get pretty long, especially on the weekends. Saturdays are pretty crazy. The store is always clean. Definitely one of my favorite stores to shop. read more

Small, small, small handbag section. Compared to the stores in Seattle/Tukwila in WA, this selection wasn't the greatest. I only came in for the handbags and wallets. And it's a little disorganized, it took me a few go around the jewelry to spot the little alcove they had for the wallets/accessories. The handbags are immediately there when you walk in. Other than that, their sales associates are great. I asked to check out and this girl didn't have a mobile, but got one within a couple minutes of finding a free one. read more

By FAR the best customer service I have ever experienced. Kayla, the customer service/experience manager went through everything possible to fix an issue I had concerning a transaction and my bank. Friendly staff and clean area. I would urge you to come here just to get the sense of how important you are as a person.(!!) read more

Every time I've gone here to buy shoes I end up leaving with nothing. I keep hoping that I'll find a pair of shoes that will work for me. I'm a size 10 though, and W, and so ...it is tough to find comfortable shoes here. Last time there were only 2 choices that would work for what I was looking for and one of those was a size down...very tight. So I don't go here a whole lot, even though the prices are good, because the selection isn't great...I have a friend who absolutely loves this place.but I never have had much luck. read more

I don't like this Nordstrom Rack as much as the one over in Hillsboro. However, it is about 30 minutes closer to me than the Hillsboro location so I have been going here more often. The selection at this rack is picked over most of the time but I have snagged a few things the past couple months . Hudson capris - 69.97 Bella wide leg pants - 39.97 Another pair of Hudsons 59.97 They don't really have very many choices for shirts. I tend to only check out the jeans. Also the checkers are getting more obnoxious about signing up for a Nordstrom card. I already have a Nordstrom card but don't use it anymore because the APR is way too high. It never fails that I get offered the Nordstrom Debit card after I say I already have a Nordstrom credit card. I told the checker today I didn't want to use my Nordstrom credit card and she said "why not?". I told her that I don't feel like using it today and would be paying cash. She then said I could charge it to my card and then pay it off right there with the cash. I thought that would be too much of a hassle so I declined. I like Nordstrom but they are getting super annoying with pushing their cards. read more

This was my first visit and it was terrible. I left feeling degraded and poorly treated. First of all, the store was mess. I came specifically for shoes, and sure they had a bunch but they were haphazardly placed in piles on the shelf rack. It looked like a drunk garage sale. It was so hard to shop in all the disorder. Eventually I found the shoes I wanted. However the sizing was off and so they fit both my feet differently. I went to the front to ask the cashier a question. I stood there at one of the two registers. One associate was available but ignored me. I thought maybe she wasn't ready yet so I waited until she called me up. Then a couple walked right by me and started to check out at register I was patiently waiting for! All the while, a security LP guard stood there watching all of this and didn't say anything. (I thought they were suppose to be focused and aware!) So anyways, I let it go and continue to wait. I ahve to say It was the longest wait Ive ever had for a store that wasn't even busy!! There were 3 cashiers but they must've all been in training because they were taking there sweet precious time. Finally the couple that cut in front of me left. SO I walked up and put the shoes down to ask a question. ALL of a sudden the security guard rushed towards me! He says "sorry, you weren't next in line." Oh bullshit, I thought! I told him the couple just cut in front of me and I was waiting there the whole time. All I had was a question. He said I wasn't behind the blue "line starts here" sign. Which I didn't even know was there, plus when I came to the registers no one was around, blue sign or not. And since when did this blue sign rule become "do or die"? So ridiculous. What ever happened to customer service and the customer is right??? So the security guard backed off and I asked the lady my question. Remind you, I am a very friendly smiley person, and I expect to be treated nicely back. But this young lady was completely rude and inconsiderate. I wish I had gotten her name. She answered my question but with the worst attitude. I smiled politely and she just looked right back at me like I just killed her cat! I left the counter, threw the shoes back and left. THIS is the MOST UNFRIENDLY store Ive ever experienced. I was a new Customers and I was treated very POORLY. I will NEVER go back. read more

This was very nicely organized store. They had a good selection of items. The store was not overly crowded with racks and the racks were not over stuffed with clothing. It was pleasant shopping experience. The prices are good and the workers were really pleasant and helpful. It is also located in a cute little shopping center across from the mall. Lots of great places to shop and eat! read more

The days of Great customer service is over in Nordstrom's. Remember when if you had an issue with something they would take it back without question. read more

The best mall ever, I love this place whenever I go here I can get at least 1 items.. I love how they ya e everything.. lot of food and play place for the kid. read more

It seems that almost every outlet store has 4 times the floorspace for women's clothing as they have available for men's clothing. If you do find something but it isn't a perfect fit, there's a tailor on site. That's cool. Not everything here is massively discounted (like hair/beauty care) so be a smart shopper. Sometimes the same two pieces have different prices too, depending on when they arrived (tends to happen most often in the shoe department). I always check out the clearance section before anything else, then work my way around the store. New products arrive every Tuesday...so swing by Tuesday night or Wednesday for the best selection. read more

This occasion at Nordstrom Rack was to help my boyfriend find work clothes. It was fairly busy, but there was always someone attending the fitting rooms and we didn't have to wait long. He ended up purchasing quite a lot and was happy with what he walked out with. Good selection in here, and of course, good prices! read more

Well, we just came here after being here 24 hrs ago to get a belt for my wife and of course the on she tried on wasn't on the rack!!!! We looked and looked but nothing!!!! So then right when we were about to give up a nice employee named Fatima came to the rescue.... she looked through both sides of the rack and then checked again on here computer thingy..... she then went to look in the back and five minutes later...... she comes back with the belt!!!!!! My wife is thrilled and very happy so now of course I get to live another day... thank you Fatima and Nordstrom Rack!!!! read more

This is a pretty standard Nordstrom Rack, with one very interesting caveat. The entire time I was in the store, I only heard people speaking Russian. No English. Just Russian. I am not a native of Portland, so perhaps Clackamas is a predominantly Russian-speaking enclave. However, I found this to be a special moment in my holiday season. Also, the mens shoe selection at this location is not particularly high-end. The more upmarket designers' discounted shoes seem to be sent to other locations. A store employee told me that each store is sent different types of shoe shipments depending on the market. Makes sense, I guess. read more

We go there a few times a year and this last weekend I scored a great pair of shoes that ended up on sale! 35 bucks for all leather shoes. We will be going there for school shopping too. A great place to get a whole outfit for children. read more

I'm former Nordstrom employee and still a loyal shopper at the full line, consistently spending thousands each year, and I can't believe what I was just told. I bought a pear of oxfords at the Rack a few days ago, wore them twice and noticed how they stretched out to the point where they are now loose on my foot. I'm now told that I can not return/exchange them because I wore them twice. Well, thanks! Do I throw them away now? read more

I had the pleasure of being assisted by Denise in the Chanel department. World class service people!!! The knowledge, presentation and taking the extra step to make my shopping experience better definitely made my day. Thanks Denise. You're a star!! read more

This was my first time at this location and my second time at a Nordstrom Rack in General. At this point this may be my favorite store ever I love all the great deals and the high-end items you can get for cheaper and I love the selection and that equal selection of male and female clothing and what not I will definitely be back. The customer service was great as well they were quite nice and I had no issues at all. If you're looking for good deals and nice things that are a lot better quality than let's say maybe Marshalls, Ross, TJ Maxx even though I do like those doors as well, then I definitely recommend the Nordstrom Rack. read more

I called and spoke to the operator, to see if they had a specific jacket at there store. She said I needed a sku #, I told her the website did not provide one. I told her it was a Pendleton jacket, and just than asked if they carry the brand at there location? She was short and rude, said it would be like trying to find a needle in a haystack and than hung up. I live over an hour away from a Nordstrom rack, so was just trying to see if they carried any of that brand at that location. Honestly kind of shocked, if u r that unhappy at your job, get a new one. Not the customer service I am used to from nordstrom. read more

This Nordstrom Rack is not as impressive as the one in downtown Portland by Pioneer Place. Items are cramped and it is hard to find things. Not too hard for me to buy two more pairs of shoes. read more

My wife was able to by a shirt that originally was $195 at nordstroom for a $43 buks. I don't know any better deals ...... WILL BE BACK.

Love The Rack! Recently remodeled. All great brands at wonderful prices. You're sure to find just what you need for whomever you're shopping. read more

I am a post mastectomy with reconstruction gal that lives 5 hours away from Portland. Following my doctors orders, I went to get fitted for a bra at Nordstrom's across the street. I must admit, having never been fitted for a bra in my 50+ years of life, that I have been wearing the wrong size bra for all those years...not even close to the right size! Mom...what were you thinking? The sales person was great and brought in about fifty different bras for me to try on. Very friendly, caring and even fun. So I tried on a lot of bras and decided on a few. Then I looked at the price tags! I asked what made the ones I chose so expensive and was told that fit, quality of fabric and construction was the be all to end all as far as a bra is concerned. I could not disagree because they were more comfortabIe than any of my Target or JC Penney's bras. So I asked the sales person to hold the bras for a little while and she was more than happy to. I am sure she knew what I was up to! Going across the street to the Rack! Now to Nordstrom's Rack at Clackamas. I have been a fan of this store for about as long as it has been open but sometimes get overwhelmed with so much "merch" to go through. The lingerie department is also well stocked BUT..armed with the correct size and manufacturer, I was able to ask one of the girls in the department if she could help me find what I was looking for. Not only did she find exactly what I was looking for, she had valuable imput about the merchandise and I found 5 bras at less than 1/2 the price of Nordstroms across the street...same bras...different season! Feeling all sexy with my new bra's and all I decided to look for some new panties (that's an old word, yeah?) to give my husband a real thrill! I shared with her that I had tried to wear a thong (not the shoe, the underwear) and it rubbed blisters on my butt cheeks. Sorry, not to pretty a picture for you head, I know. After a short bit of uncontrolled laughter she told me she had just the thong for me...AND...at the Rack it only cost $2.97. I didn't know you could buy anything for $2.97 much less a pair of underwear! Being a skeptic after the blister episode I only purchased two pair but will definitely get more when I am back in Portland. She was right...they are so comfy you feel like you are not wearing anything under those jeans. I have never know such freedom and it feels so darn sexy, too. I give this store a score of 10 out of 10. Everyone who works there seems to enjoy what they are doing and it shows is their attitudes. Even the check out folks were very pleasant. Go give it a try and if you need a bra or some non butt blister thongs, see Emily...she won't steer you wrong! read more

I purchased those "really good pair of kicks" about a year ago, and haven't seen anything else worthwhile. The Rack is overrated, might as well step your bank account game up and go to the normal Nordy's read more

Now that they have the roaming mobile checkouts, the long line goes down really, really fast. The selection is usually pretty good, although it doesn't rotate over as often as I'd like. There are better set up Nordstrom Rack stores, but not anywhere close, so this one serves its purpose just fine. read more

What can I say? LOVE the Rack... always wonderful service, great selection of stuff, awesome return/exchange policy. This place rocks.

Terrible customer service. I've gone to better Nordstrom racks. AVOID THIS LOCATION. Unless you want a headache speaking to the store manager. Much to improve at this location. read more

Donna in the Alterations department is great. She is an excellent seamstress, and has a good sense of how to fit and finish men's clothing. She has altered sports jackets, pants, and shirts for me, especially since I've lost some weight. I have always enjoyed her attention to detail, finesse, and timeliness. Rack prices for alterations are also reasonable. read more

This is my least favorite Rack. I had an experience where an item was marked as clearance, but when i got to the register ,it suddenly went up in price. Appealing to the manager didn't help. I am just not impressed with the management of this store. read more

For me this place is hit or miss. Sometimes I go in and find everything I've ever wanted. Then the next time I find nothing. I do think they need more staff on the floor. Sometimes the check out line is so long its insane!! read more

Love this place! Perfectly priced clothing! I can buy the stuff I want from the expensive areas of Nordstrom for a discounted price

great honest values but be prepared to walk Wayif you don't find items you may have to come back again to hit that special item. read more

First I would like to say that I love this store for the price and the designer labels! I have been going to the Rack for years! Lately, it seems some of the ringers are down right rude! When I returned a pair of jeans, within the 90 day policy, I felt like I did something criminal! The clerk asked me if I wore them or just tried them on. She gave me such a hard time that I was so embarrassed and felt harassed! I had the tags and receipt and made sure the jeans were returnable. Now when I go back in the store and if the same 2 clerks are working, I avoid their line to wait on me! But to be fair, the rest of the staff is considerate and helpful. They have also said, don't worry if the item doesn't work out or if you have worn them or washed them, just return them with your receipt and ticket. Seems like the 2 ringers have an attitude and should find another place to work! read more

I only go here to buy jeans and shoes, nothing more. I've always been satisfied with the selection and prices for both of these items. They have most of the major designer jean brands and a great variety of shoes. Don't expect to find elite fashion brands here, as its not a big enough market for it. Maybe at the downtown Rack, though. I've never really talked to any employees other than cashiers, so I can't speak to their customer service level. You can't really beat Nordstrom's return policy. They're famous for taking back just about anything and at least giving you store credit. Happy shopping, everyone. read more

Always a great place for nice shoes, cheap...

When I'm in the area I always head into this shop....and I almost always leave with nothing. The deals I find in this store aren't all that great. Maybe It's just my luck. Sometimes the amount of product is overwhelming and make me feel a bit crammed in. I like their jewelry. I got some nice shoes at a great price though. Good place to stop and browse. read more

I've always had good luck at the Clackamas Rack. The merchandise is of good quality, although not all of it comes from the main store, the selection is pretty good, and the clerks are helpful. The new Rack near PDX is not as good, but, given time, I'm sure it will improve. read more

This store has really good deals, but is is messy, busy, and crazy. I like shopping at Nordstrom, so I thought I would check out Nordstrom Rack. Do not expect it to be just like Nordstrom. read more

If you like Calvin Klein sheets, Tumi luggage and oh-so many wonderful designer shoes, but don't like to pay too much for them then this, gentle readers, is your temple. read more

I recently had the most amazing experience ever at Nordstrom Rack at Clackamas Promenade. After leaving the funeral home to make arrangements for my Father, my husband, son, daughter in law and I headed to The Rack in an attempt to find appropriate attire for my husband and son to wear to the funeral service. I have to admit, I wanted to skip The Rack and go straight to Nordstrom, as I did not think The Rack would have what we would need, and most certainly would not have the help we would need on how to fit a suit! I was SOOO wrong! We happened to be fortunate to have Don help us, who was amazing at helping to choose the perfect suits, as well as putting them on a fast track for alterations for us! We were so happy, we also asked him to help us choose shirts, ties, and shoes, as well as a second sports jacket for my husband! Following the amazing treatment, the store manager took care of us at check out. Don and the manager deserve 10 stars, as well as raise!!! I WILL be back to this Rack!!! read more

This is the only Nordstrom Rack I go to because this place is very organized and has clearly labeled racks and the racks aren't overly stuffed with clothes (I dislike it when clothes fall from the racks when you'r flipping through them). I always come to this place when I'm in Oregon because the prices are very reasonable and within my budget. If you have a budget of $10 or less for a shirt, like me, then this is the ideal place to shop. The juniors rack has tons of clothes for $9.97, even adults can wear them :)! My mom got three pairs of shoes here and I got one pair. They have a wide collection of shoes you can browse through and try on. I also really like how they have a shoe mate window to get the left shoe because the ones on display are only the right shoe. I was so happy with my findings here that in two days, I came back to shop more to see if they added new products, and they did :)! Oh yea! and the bread store next to it has the best bread in the world; get their free samples :) read more