As a former employee, I'd like to say that the team working…read morein the store and in the pharmacy do a remarkable job in such a fast-paced and anxiety-inducing environment... that being said, they wouldn't need to be working so hard if there were more people in general to help handle the load, especially within the pharmacy. During my tenure, it seems like every other day the pharmacy team was behind by tens of, if not HUNDREDS, of prescriptions. This is not to say they are lazy or not hard-working, but entirely the opposite -- each member has so many tasks to do on top of cashiering (tedious and time consuming), which is often underrated by the patients that come in. If a pharmacy technician is too busy cashiering then they can't answer phone calls, they can't put away the morning's shipment of new medications, etc. Additionally, the technology in the pharmacy acts out all the time. Patients complaining about being sent the wrong notifications, the computers at the registers malfunction and freeze up a lot, the scanners sometimes don't work, etc. Get a new IT and tech team, ASAP Invest in newer tech or at least more reliable hardware/software Humans are only human! Customer service is listed as one of their priorities, but the pharmacy team cannot always be friendly, nice, and outgoing ESPECIALLY with their current workload and also unfortunately, a lot of the patients that come in are extremely RUDE and do not always bring in the necessary paperwork to process their prescriptions and such -- their frustrations are then dumped onto whoever is unlucky enough to be cashiering and sometimes, the manager pharmacist or staff pharmacist. There is clearly a lack of trust and respect between the pharmacy team and patients. Would I recommend this place? Not really. If you want to get your prescriptions typed up and your medications out quickly, then this pharmacy has too many orders in a day -- you will most likely be told "wait until tomorrow" but even that doesn't guarantee anything.

I had to go pickup my medicine and was met with the pharmacy checker and someone in front of me who…read morewas discussing his travels with her even though they could plainly see me waiting. He continued his stories and they continued to ignore me. I was feeling weak. He finally left. She treated me rudely and after another wait, the pharmacist came over. She was pleasant and offered a consultation. Horrible with customers and should be fired for torturing obviously ill people. I wouldn't have been there if I didn't need the prescription. I'm changing pharmacies.

The pharmacist and the staff at the pharmacy are so nice and helpful! They are quick with it too!…read moreBest pharmacy in the area :)

I have been so impressed with the excellent customer service at this Store. Gary, the Store…read moreDirector quickly greeted me and helped me with a smile. I complemented him on how I like shopping at this store & should look at great reviews on Nextdoor Neigbor. Two days ago Nicole was also helpful with purchase...five stars on clean bottle area too! Thank

Can't run a PHARMACY with no Phamacist! I've shown up twice…read moreduring business hours with no Phamacist no duty to sell prescriptions. Not sure how that worksbut highly unprofessional. Maybe pay your staff better so you can keep them? Just a thought?

Worst pharmacy ever I have ever used. When medications are in short supply they simply clear them…read morefrom the queue after a week and leave it up to you to constantly keep putting in a new request to have the medication filled over and over again. This causes complete chaos between patients and their doctors offices and delays critical care. It should be first come first serve not to be arbitrary by creating a unfair advantage to those that may not have been waiting up to 4 months for a refill.

I have been going here for years. All of a sudden they decided they no longer want to carry one of…read moremy prescriptions. But they said they don't know the reason why they wouldn't carry it (???) and were unwilling to explain the reason. They were "sorry" but couldn't give me any information. I had been getting that prescription from them for years. Otherwise I've had a great experience but I'm so put off by this. I prefer using a local pharmacy, and mostly this has been a good one, but I am baffled by this latest development.

Great place to get vaccinated. Can park in Trader Joe's parking lot. Nice and professional people.read more

The selection in the store is somewhat lacking. Hopefully, CVS will do a better job now that…read morethey've taken the reins.

The pharmacy have really changed, I suspect due to pharmacist Cameron's influence. For one thing,…read morethey actually pick up the phone when you call, unlike Walgreens across the street. Another plus is they will keep trying to fill your Rx even if it is out of stock the first time they try; Walgreens will just forget about it and may or may not let you know they've given up. I watch a lot of customers give the pharmacy staff a hard time or just be totally oblivious & incoherent, so I think it's a miracle they manage to stay as polite as they do. I don't think I'd last a whole shift.

Bumping up my rating since the main pharmacist here is so help full. Still wish they didn't…read morecompletely close for lunch but the helpfulness makes up for it.

In an attempt to stay local and support a neighborhood business, I had a prescription sent to this…read morepharmacy to treat an infection. After multiple visits, having my doctor's office repeatedly send the prescription order and confirm that they'd received it, this pharmacy was unable to fulfill the order. They did not communicate with me and instead claimed they didn't have the order until I pressed the issue. I have now been suffering with an infection without treatment for days because of the lack of competence in filling this order. Run from this pharmacy when you need medicine!

This store has made significant improvements. Yes, some of the improvements mean high theft items…read moreare now locked up and you need assistance to purchase, but that keeps theft down and prices from going up. Stopped in the other day to buy TyLenox arthritis meds, one of the locked items, and the price here was several dollars less than other stores. While there I perused the aisles. Was pleased to see that everything was well organized and fully stocked. The store was clean and bright. Big improvement, kudos to the management. Parking right out front in their own lot makes it even more convenient.

Terrible store and getting worse since being made private in March…read more Recently I went for a passport photo there. It was supposed to be emailed to me. That occurred, but it was double protected so they sent me a text too. The text never came so I went back and got a refund. Went to UPS and had no problem getting my photo. Then a family member tried to return a package via FedEx. Walgreens does FedEx returns. A similar issue. We gave them the package and the FedEx paperwork but they could not make it work. We went to the FedEx shop instead and the return took less than 10 seconds. Only two people working there today. Calls for customer service coming in from all over the store. The cashier was busy and the other person was trying to figure out the FedEx return. Freezer and Cooler broken down again too. What a joke.

Just got some great service from the pharmacy today. Been with them for years now, lots of ups and…read moredowns with labor challenges And now they have some good workers who care. Glad I have stuck with them.

This review is for the store, I do not use the pharmacy…read more The store is usually well stocked and clean which I really appreciate and most certainly is not the case with Walgreens in aportland. so it's always a surprise and a pleasant experience. The store has all the normal departments. My only suggestion would be to have all of the healthcare / home pharmacy related items within aisles and not wrapped around the back parameter of the store. So strange! And makes it difficult to find over the counter items. When I'm traveling through the Gorge and need to pick up items, this is where I stop. They are next to a Safeway and Thai Carnation so I can do a pickup at each place.

Today was the last straw. The dressing rooms are now closed permanently due to staffing shortages…read more Too many items are locked up, you have to purchase makeup separately, there's never enough cashiers and now no dressing rooms. I understand why they're doing it and I'm sad to see stores in this area going through this but such a shame and inconvenience. They're on their way to closing.

I always found what I wanted at Walmart. Especially in the pharmacy, and inexpensive clothing.read more