So glad Nordstrom is back in SF again! This isn't a normal Nordstrom though - it's a small storefront meant for returns, pickups, and alterations. I recently stopped by to return some items, and the experience was pretty smooth. read more

Lovely that Nordstrom opened up this Local boutique for online order pickup, tailoring and bill payments! They have a tiny footprint still in the City! Saves me time from going to a department store in the Peninsula - time is valuable, isn't it? The staff member who helped retrieve my purchase from the mountain of packages in the shop (Psst..it's Nordstrom's Anniversary Sale now!...lots of shopping going on) was trying to find it & get it to me quickly! Thank you! read more

I wasn't aware Nordstrom had a local store but I did a pickup and didn't like the item that I ordered. I was offered a styling session after describing the help I needed. Shanara is amazing she selected numerous items that would fit my style. Within two weeks the items arrived and she made the appointment easy and stress free. She has an amazing vibe and her customer service is 10/10. Thank you Shanara for the experience and attention to detail! read more

No longer have to drive 40mins+ or pay $10 to return a Nordstrom Rack order! So nice!

First of all, if you didn't know what to expect, this is a Nordstrom, but it is NOT a store where you can do your shopping. The purpose of this location is for easy returns or picking up your orders, alterations, and services such as styling. Since it's in the city, if you can't find street parking, they will validate at a nearby garage (call to find out more details). Service was great, it's the Nordstrom customer service we've all come to expect and rely on. read more

I came here to return a designer item that cannot be returned at a Nordstrom Rack. I parked at Japan Town garage, made the trek to this store. The associates were very friendly and helpful, but I forgot to ask for my parking validation. I went back to Japan town to have lunch. Satisfying trip. read more

I don't know what a I was expecting when I walked into this "Local Nordstrom". This isn't a full store. It's a pickup and return store. A "mini service" Nordstrom. They were professional when I came to pick up my birthday gift of Puma shoes. I tried them on, said "thank you" and then left. I'm sure others will appreciate this since I know others purchase quite more from Nordstrom. read more

Nordstrom Local Fillmore - Accessories Near Me - San Francisco, California

It's about time Nordstrom gave SF another chance and opened up a new store in the city!

While I appreciate some Nordstrom presence in the city, this place is not it. They are not able to process returns of larger items, in this case baby gear (even though I was told they take all returns a normal Nordstrom would). The employees said to me my options for returning the gear were to come back 3 days later when the manager was around (but that the manager most likely wouldn't be able to help me), or to lug the heavy high chair and rocker to Walnut Creek or Corte Madera if I wanted assistance. Note, I am 8 months pregnant and had to have my husband bring the items into the store for me. I also returned a dress and was not given any receipt or notified that the return would go back on my card, I had to ask for clarification from the associated before she started ringing up the next customer. read more

I was greeted and welcomed when I entered the store and my package was presented immediately after showing my code. The staff asked if I wanted to try on my shoe order and followed up on my satisfaction of the fit. They took the packaging and I went on my way. read more

Having lived in LA for nearly 10 years, I understood the value and convenience of a Nordstrom Local. When the Nordstrom department store at San Francisco Centre closed, it was a sad day--but at least we locals can now head to the Nordstrom Local on Fillmore for order pickups, returns, and alterations. I'm just so happy Nordstrom still has a footprint--smaller, yes, but still here in San Francisco. Thank you, Nordstrom! read more

Nordstrom Local Fillmore - Accessories Near Me - San Francisco, California

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Just had to give these guys a "shout out." I've picked up orders at this location numerous times and have had some alterations completed. The staff is amazing and provides the excellent service we love and expect from Nordstrom. Moreover, they infuse the store with energy, goodwill, and fun. I was there once on a very busy Saturday afternoon and one person seemed to have a rather complicated issue. Regardless, everyone was all smiles and efficiently handled all customers. I dropped off my returns, picked up an order, and was measured for some alterations without a hitch. I'm very grateful to have Nordstrom (mini) back in San Francisco! read more

Freddy was so friendly & professional. He made a what would have been a confusing return look flawless.

Service of this location is great. However, for Nordstrom corporate. How are you going to close our only shoppable Nordstrom to only open a "returns" store. So we shop online, and then return what we don't like as normal. Then you close our account and say that our returns over exceed the normal amount, and close our account. Uhm, maybe don't close the only store in San Francisco where we can actually go and shop like a normal human being. I imagine you'll be closing lots of accounts due to the shopping environment that YOU created. Opening a returns only store front after closing the real shopping experience, only to close accounts for doing too many returns makes zero sense. But maybe your goal is shooting yourselves in the foot. Not too sure. Honestly the whole idea makes zero sense. It's not our fault that you closed the only brick and mortar inside of our city. And replaced it with a return only store. It sounds like to me you created the very environment your own standards don't meet the requirements of. Maybe do more inner work for your business. I mean that would make sense. read more

Had a few items to return and didn't want to go to Hillsdale mall. Very convenient and the staff is very helpful read more

Nordstrom Local Fillmore - Where can you park - Accessories Near Me - San Francisco, California

Went in for alterations and return. Appreciate the convenient location and friendly staff. read more

Nordstrom Local Fillmore - Alterations price sheet - Accessories Near Me - San Francisco, California

The people who work here were super helpful and friendly! I ordered a few dresses for pick up and they let me try them on and return one of them that didn't fit right there. The guy who helped me unboxed all of my dresses for me to try, then put them into a garment bag for me to take home. They even had a seamstress in the store for alterations if needed. read more

I was helped at the local store by Ayngelique. She was very helpful and made my day! The customer service here is amazing. I left with a smile! read more

Love this location, so convenient and much needed in SF. Freddy was simply fabulous, friendly, and professional. So refreshing to see someone who was great at their job and genuinely seemed happy to be working at the establishment. Thank you! read more