My son and his two friends were taking the Santa Ana Bike Trail to the beach today and one of the friends had a second flat. They got there before the store opened and waited, because the guy who opened got there late. After explaining how they were riding from Riverside to the beach and got the flat, they asked the guy if he could fix the flat so they could resume their trek and the guy said, "No, I have bikes to fix", to which my son said, "Oh, like this bike that needs to be fixed?" My son got the guy to fix the flat so they could move on, but really? It took 10 minutes tops. They rode/walked out of their way to give this jerk their business and the guy has the audacity to show up late and be rude?!?! I really hope this wasn't the owner. If it was, then he really needs to learn customer service. If it's an employee, the owner needs a new one who wants to help people and keep the business open. I will never refer this business to any one of my hardcore triathlon cyclists or to any cyclists in Norco/Corona I know who is looking for someone who knows what they are doing. You only get one chance to make a good first impression. EPIC FAIL! read more

Great bike repair shop. The owner gave us good tips about the care of the bike and fixed everything quickly. Lots of bikes in a wide range of prices. read more

Always great service, the owner is friendly, and a reasonable price. Very quick turnaround. I would rather buy here than use the internet.

My friend took her bike in for repair. They did a fantastic job! Affordable and quick service. Very friendly. read more

I needed a tool to remove bottom bracket. My usual go to bike shop was out of stock on this item. Called Norco cycle. He had a used tool, wanted to charge me $10 more than the tool costs new ($25)because he knew I needed it now. I informed him of this. I don't do business with people like this. Drove to Jenson distribution center and purchased the new tool at retail price. read more

Bought bike here great price and service . Very friendly. Great price on Haibike.local shop

This a very nice shop, quick, kind and straight to the point service. If you know what you need then this place will definitely do their best to get you serviced properly. read more

whoever works there, i hope not the owner, has the rudest attitude ever! i wanted my bike tires repaired, and i was just asking questions, he wouldn't even look at me and when he looked up, i got the "are-you-dumb?" look. even if he can do a good job, i would not come here for repair! i rather drive far to get a good service! read more

Awesome customer service .... went in 20 mins before closing and they went above and beyond to fix our bike. Would definitely recommend NORCO Cycle! read more

Owner Tony is the best! I wanted to upgrade parts on my custom cruiser, Tony advised with good and best parts without trying to sell you something new. He's very fair and knowledgeable. He definitely get you back to riding. I hope he does well and stays in the area. Thank you Tony thus far. read more

Took my Grandmother's scooter which had a bicycle wheel to this shop to get the tire fixed and they flat out refused because it was a tubeless tire and didn't have equipment to the tubeless. Hello, What special tool so you have to use for the tubeless tired?? read more

Awesome service at a great price! Took my bike in for a tune up on the gears and it's working better than ever. They are friendly and knowledgeable and fast! Would 10/10 recommend having your bike fixed or upgraded here. read more

I took my bike to Tony shortly after he opened shop a while back, and he did a good job tuning-up the bike and making some small adjustments. The price was fair and I was satisfied. Now that he has been in business for a while, I think he may have adjusted his outlook. I took my son's bike to him for the same service. He began at $55 for the tune-up. That seemed fair. Before I left the shop he told me that the bike needed a new chain, $15 (I don't know how he came to the conclusion that it needed a new chain just by visually looking at it, because you have to measure them to make that determination). I didn't feel like arguing, so I agreed. Should be $70 out-the-door, more than I wanted to pay, but still not worth disputing. Hold on, $10 labor on the $55 tune-up and $7 labor on the chain installation...with tax $88.16. My son is a poor, recent college grad, so he cant afford to have his bike worked on...what the heck, I agreed to the $88.16 and left the bike to be tuned-up and worked on. Tony called me a bit later, the brake cable is rusted, an additional $29. I told him no (having rust on a cable, and being rusted are two different things, so a wash of WD40 will cure the rust). Still later, Tony called again. The sprocket is worn, $35 plus labor to replace. By now I could see what was taking place. He was trying to nickel-and-dime me to death and squeeze as much out of me as he could. When I originally spoke with him, I told him that I had got the bike for free and was giving it to my son, but wanted to put about $50 into it to make sure that my son wouldn't have any troubles down the way. (Tony estimated that it was a $600 bike and mentioned that it was in well above average condition). I assume Tony's business is slow, maybe faltering, and he is trying to maximize his profits off of each customer. He does good work, but be careful of his business practices when it comes to the up-sale. read more

He gave me a good deal, looked at one of my bikes no charge and generally treated me well.

Not too bad of a place. They recently open and did repairs on my daughters bike. Still running but the pricing should change ....

I visited Norco Cycle to price a commuter bicycle. I was impressed by the variety of bicycles they offered that were right in line with what I was looking for. I was also impressed by the low prices and sales they were offering. This store offered bikes with 16-23 speeds in price ranges under $1,100 dollars. Norco Cycle also offered accessorized bicycles that fit different situations, such as beach tires, water bottles, repair kits, etc. I found Tony to be a former professional cyclist, and still an enthusiast who is very knowledgeable about cycling, and what consumers and hobbyists want. Tony discussed cycling with me, and when I told him I was interested in commuting 10-15 miles a day he recommended a bicycle in my price range. Best of all, his shop offers a lat-a-way plan without interest. In addition, the bike shop is filled with bicycling accessories, including shows, jerseys, pants, water bottles, cycling computers, etc. all in different price ranges depending upon your skill level, or needs. I now plan to buy bicycles for the family at this shop, since we are all excited about going on weekend cycling trips together. read more

This is the second time that I have used this bicycle shop for assembly and or repairs and they have provided great service and good prices and good customer service. I recommend this place if your local for all your bicycle needs. read more

The guy in the store didn't let us try bikes. How are we supposed to buy a bike without trying it? That's all.

Great and FAST service! I got a tube and tire change on my Pure Fix and I got it tuned all at a great price! Definitely coming back!

I was looking for a bike just so I could take my dog on longer walks. I was looking for a pawn shop and this shop caught my eye as I drove by it. The pawn shop didn't have bikes so I decided to turn around and stop by this shop. The gentleman inside, I'm assuming the owner, showed me a few bikes and told me he'd sell me the bike I was looking at for $280 out the door, tax included, which saved me $40 off the sticker price. I also bought a kickstand and lights which brought me up to $320. So the discount he gave me covered the cost of things I needed to get! He installed everything and showed me the how to's of the bike. Told me if anything feels wrong with the bike or if I ever need a tune-up the 1st visit is free! I'll be coming back in the future! read more

Long story but worth the read. Today I was heading out to donate two bicycles to a friend of mine who lost her house to a fire from a small plane crashing into it two weeks ago. As I'm taking the bikes to put it in my truck I realize at 5:45 PM today that one of the tires had a whole completely through it. My heart sank because I didn't want to give my friends little boys bicycles that we're not rideable so I'm driving down the street wondering where am I going to find a tire this quick. I happened to see Norco cycle sign on my left with the flashing open sign. When I went in TONY the owner was closing in 10 minutes but took the time to take my bicycle and not only sell me a tire but install it for me before he closed. Hats off to TONY the owner. Thank you TONY... The smiles on my friends twin boys faces were priceless and it made my heart skip to know that those little boys could jump right on those bikes because you helped me get them going in such a short notice ! read more