I used to take my European car here, but stopped due to their repeated dishonest practices. Thought it was time to write a review since reading similar experiences. I don't know if it's because I'm a female that they saw me coming and tried to quote me for work equivalent to "replacing the oil in my head lamps". I wish I was exaggerating, I am not. Ender outright refused to give me any documentation for any work they did. I went to them several times, but over time noticed that he became more rude, chauvinistic, and dismissive when I pressed for any kind of documentation that I could keep on record for my vehicle. Maybe they've been forced to provide actual documentation now, but their business practices have not changed. He gave me credit card receipts for payment and nothing more. No document outlining what they did - brake measurements, fluid levels, parts, labor, nothing. One reason this matters is because when I took my car to a proper mechanic and the dealership, they both independently confirmed the work that Ender was supposed to have done was not done at all. This was not minor work. It cost me thousands of dollars to basically walk out with the same problem that I went there with. I would have pursued this to recover my money but it was too long after the work had been done. They went through my glove box, I know this because his worker who rifled through my things told me. Apparently, he didn't think there was anything wrong with that. Another lesson learned, sidenote especially for females, empty your glove box when taking your car to any mechanic from now on. I certainly have. It's not just the big things, but little things too. For example, they charged me $120 to wash the inside of my headlamps and I fell for it because I wanted to give them the business at the time. I thought they were being kind and watching out for me when it was the exact opposite. I feel like a dodo bird now, knowing that I was being fleeced. So BUYER BEWARE, especially females. Go somewhere you won't be seen as a sucker with a blank check. read more

I came to NorCal Eurotech expecting a straightforward repair and left with the original problem unresolved and serious concerns about how my questions were handled. The repair was only part of the problem; Ender's response when I questioned the charge was what concerned me most. I took my Volvo to NorCal Eurotech because the A/C and windshield washer system were not working. I asked for an A/C diagnostic and wanted the windshield washer system repaired. Ender diagnosed the A/C as needing a new compressor and told me the washer pump needed replacement. I authorized the pump replacement. The invoice also notes that washer fluid was leaking at the reservoir and right headlight and that the washer pump did not activate. The pump cost $45, with $100 labor to remove and install it. When I picked up the car, Ender told me the washer system had been working but had stopped again just as I arrived. My concern was simple: I was paying $145 toward repairing the windshield washer system, but the system still did not work. When I tried to ask further questions about the charge and what still needed to be repaired, Ender repeatedly cut me off with statements such as, "If you don't want the pump, I can pull it right now." I repeatedly told him I did not want the new pump removed. I was not objecting to replacing a defective pump; I was trying to understand why I was paying $145 and still leaving with a nonfunctioning washer system. Each time I tried to continue that conversation, he again said he would pull the pump out. At one point he began walking toward the car while continuing to say he would remove it as if he was going to pull it right then and there, despite my repeatedly telling him to leave it in. I experienced his repeated statements that he would "pull the pump right now" as threatening, particularly because he continued saying it after I repeatedly told him not to remove it. I found the way my questions were handled very unprofessional. There was another issue after I left the shop. The next time I drove the car, just a few miles, the front underbody panel/splash shield completely fell off as I pulled into my driveway. Because this happened so soon after the car was serviced and because it was not hanging or dragging; it had detached entirely, I was concerned that NorCal Eurotech had not properly resecured it. I cannot say with certainty what caused it to detach, but the timing was curious. My main complaint is not that the pump was replaced. My concern is that I paid $145 toward repairing the windshield washer system and still left with a system that did not work. More troubling was Ender's response when I questioned the charge. Rather than allowing me to discuss my concern, he repeatedly cut me off by saying he would "pull the pump right now." I found that behavior extremely unprofessional. read more

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True to the other reviews, had a great experience. Was able to get in relatively quickly for service. Love my Audi but have had many awful experiences with San Jose Audi service so I'm glad I finally found this shop. I had a unique issue which the team here was able to quickly diagnose, then fix for literally 1/10th of what Audi dealership said it would be. I will bring any needs with my Audi to this shop from now on! read more

Ender and his team have been servicing our cars for years. They do good work at a reasonable price. If you get a chance, take a look in the shop. They are busy but everything is clean and orderly. That says a lot about how they approach their work read more

Great place! Been their customer for years. Ender and his service staff have been amazing. Some of his customer's cars in the garage have been classic restorations. read more

120k mile check/ they are more trustworthy then the dealership and less expensive. I wont take my VW anywhere else

Exceptional service from Janusz and Ender! I had a fantastic first experience here! Janusz and Ender are truly the best - extremely knowledgeable and professional. They carried out a full 10,000 mile service on my classic Lamborghini, skillfully repaired a broken glove box handle and even replaced the original radio with precision. Their attention to detail and experience exceeded my expectations. If you are looking for a top class car service from a team that really cares about their work, I highly recommend Ender and his team. I will definitely be back for future service! read more

Professionalism is not about doing everything perfectly, it's also about how you resolve something when there is an issue. That's why I am bumping this to a 5-star rating. There was an issue with some work that I had had done Norcal Eurotech. I was on the road and had to take the car to another shop to get it resolved. When I told Ender what was happened, he was apologetic and asked me to bring in the car for some additional work that was needed and made it right. I will be going back for sure. Ender is a thorough gentleman and professional. read more

Ender has helped me with my BMW and Porsche maintenance and repairs which have been rather complicated. He has been very accommodating on time and delivered my car on time. He has also accurately diagnosed a repair which was covered under warranty and saved me a lot of money, which I really appreciate. Thank you, Ender! read more

The service at NorCal Eurotech is outstanding and I completely trust Ender and team due to the high quality of their work. I have been coming here for many years for a few different vehicles and they are always honest and straightforward in how they communicate. They never try to upsell any repairs, they only tell you what needs to be done and when, and the prices are very fair for their exceptional work. They are meticulous and thorough, which ultimately translates to my vehicle lasting a very long time. Thank you Ender and team! read more

They saw me coming... Had my 2013 Fiat 500 repaired here again. First time last May, 2024 they replaced the battery and charged me over almost $400. The car had 28,000 miles on it then. The battery failed again a month ago and finally got it towed back there to see why it still wouldn't start. The milage at this time was 30,070. I was called back by the owner and told that the reason the car wouldn't start (even though being charged through a "smart charger" when I was away from home more than a week) was because the car needs to be driven not just charged. That sounded logical, and I thanked him for getting the car running again. THEN, he told me that since my car was at 30,000 miles it needs a full check up, and inspection. I asked how much it would cost and was told "around $400 or so, for an inspection, oil change and spark plug change". Showed up to get my car this a.m. and received a bill for $748.84. Was also told that there was something wrong with my steering column that wasn't there when I had the car towed in. (An effort to soak me for more money.) I was livid but decided to just pay and go and was then told that they only take paper checks or cash without and additional charge... read more

Norcal Eurotech - My car was there for less than 24 hrs. $560 for labor? - Auto Repair Near Me - Campbell, California

Ender and staff are awesome! NorCal Eurotech is my mechanic of choice for maintenance and repairs. They go the extra mile to check and fix little things. No hidden fees. read more

Ender has been servicing my cars for decades and has always done a great job. He is honest, does a great job and is reasonably priced. He maintains a history of my cars and recommends what us needed and what is not. He has earned my trust. read more

Ender & the NorCal Eurotech team are the best! They are honest, on time, and reliable!!

NorCal Eutotech is a reliable, trustworthy European automobile mechanical repairs shop. I take all my European vehicles there. The mechanics are knowledgeable and the owner, Ender is patient and kind. He answered my questions. he runs a seriously clean shop with emphasis on customer satisfaction! They are professionals. read more

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Ender, you seem like a kind man so I'm not sure why you have dishonest business practices. I originally came in for a check engine diagnostic and agreed to pay the $200 fee for it. Upon doing the diagnostic, Ender called and recommended a brake switch repair. He said -- and I quote -- if you do the brake switch repair, your total will be $296. I agreed to this amount. When I came in to pick up my car, I received a bill of $370.80 (it was $360 flat, but Ender does not tell you on the phone that there is a $10 surcharge if you don't bring your checkbook). Without my consent, Ender put a brake system diagnostic fee of $100 on my tab and followed it with a $60 bulb replacement. No brake switch repair. Had I known this was his plan, I would have never agreed, but he did not update me on what he planned to do. I feel scammed and cheated, but felt uncomfortable in the shop so I paid and left. I had planned to return for future repairs but I don't trust a mechanic that won't be upfront with you about costs and keep you in the loop about what it is he plans to charge you. I would leave 0 stars if I could! Ender, you seem nice, you need not cheat people to receive business. I hope you take this advice. Do not come here unless you are able to blow through money and be charged for whatever he feels like! read more

Best mechanic in the bay! Incredible service, fair pricing and knowledgeable mechanics! I can't recommend ender and his team enough I haven't been to a better automechanic before 10/10 highly recommend! read more

Ender is the best technician I've ever met. I worked for him years ago when his shop was a small place on Dillon Avenue. I learned a lot from him that I apply today as a technician. His professionalism, integrity, vast knowledge and diagnostic skills are second to none. My parents have taken their cars to here and I have too. I had to have the power steering pump and hoses on my old 2001 Toyota Camry V6 replaced. I dropped it off and Ender called me the same day to let me know that the hard lines for the power steering would need to be replaced as well, which meant it would take longer to do, as they were difficult to route. The work was top notch. I only brought it back because the pump fittings began leaking a little as the result of a prolonged drive home, but they had it remedied immediately. The whole job cost a little more than originally estimated due to the hard lines, but it was still very reasonable. I highly recommend taking your car here, whatever the job may be. read more

You guys!! This is the place to take your vehicle to receive the absolute BEST service in the Bay Area. Ender and his team treat you like you are family and your vehicle like its their own. Service is impeccable and work you can trust. I have been taking my trucks to Norcal Eurotech for the past 10 years and every one of my vehicles has made it past the 150k mile mark as a result. The eye for detail is spot on, the communication is clear, direct and concise, and their is nothing Ender and his team can't handle. They are Pros, LEGIT PROS. If you are seeking a new mechanic, stop here You've found "your place". Trust me! You will never go anywhere else after. read more

I have an unusual diesel vehicle that most mechanics have either not wanted to work on, or have not been able to do good work on (it's a 1990 imported Japanese MMC Delica camper van). Thank goodness for Ender and his shop, as my van is running beautifully now, so much better than ever before! I have the confidence I've always wanted, to take my camper van off-the-beaten-track, trusting that I'll both make it to where I'm going, and also make it home again afterwards! I'd wanted for some time to put a new engine in my van (one with 30 years of engineering improvements), and I arranged for shipping a brand new engine from South Korea to Ender's shop. This was not a straight engine swap, but he and his employees did the most fantastic job on replacing the engine and tuning its performance. I took it for a real stress test the other day, up and down hills in as wild an area as our locale offers, and it performed absolutely flawlessly. I am so thrilled with my van's performance, a testament to all the time and effort Ender put into it! I must add too, that Ender is so good at responding to questions and calling to discuss all the details with me throughout his work, so that I know where he's at and what he's planning to work on next. His shop is a hidden gem, a place I can trust to do excellent work. I will always bring my vehicles to him in the future, he has a lifetime customer in me :) read more

Norcal Eurotech - 1990 Mitsubishi Delica Starwagon - Auto Repair Near Me - Campbell, California

I was looking for a reputable mechanic to get my BMW 328d xDrive serviced. I got an oil change, cabin filter replacement, and DEF Fluid top off for my diesel BMW. I got my car with a quick turnaround, and the service was very competitively priced. Very honest and excellent service! They have been in the business for over 30 years, and they are knowledgeable about every car, even very niche, smaller market cars or collectors cars. The shop owner Ender is a true enthusiast himself, he has a Z3 M Coupe and he enjoys what he does. It's hard to find a mechanic that services Diesel BMW's in the Bay Area. If you have a 328d, or 535d etc, this is the place to go. read more

We have been getting our vehicles serviced and repaired here for a good 20 plus years! Ender has been great, honest and up front on what needs to be done. This is the place to go for all your needs! read more

Took my 2017 Audi Q5 in for 36k maintenance and brake check since warranty expired 6 months ago. Vehicle had less than 40k miles. Brakes were still ok but an antifreeze leak, rear strut leaking, ft idler arms and bushings needed amongst other items. Failed water pump, cross over pipe that turned out to be plastic and hoses literally glued on from the factory. Folks, Ender had ALL the old inferior parts, I have an automotive background and this was expen$ive. Part my bad for not getting checked out before warranty expired but my lessons learned, Ender kept me informed along the way, was courteous and honest plus the quality of work was really good. The other lesson, Audi is over rated and I'll never own another one. read more

Best service in town. And so friendly too. I have been going to Ender for ten years and he is the best. They will take care of your car and it is in the best hands. They can be trusted which is so necessary in the car business. Give them a try. read more

Ender and crew are super. Our Sprinter van threw exhaust system codes as we drove through San Jose on a Friday. Scheduling service online was easy. Ender had a diagnosis and estimate early Monday and work was complete by end of day Monday. Cost was well under what I expected (after googling the codes). Service exceeded our expectations... true old school service! They even noticed I had knocked off the wheel well trim using chains last week and fixed that! We're never glad to need repairs, but always delighted to deal with such a great business. read more

Highly recommend! Ender has been taking care of my car(s) for years... very honest and reliable.

I have started taking my Audi A6 to Norcal now, their service has been prompt, reliable and Ender explains all work in detail.

I've been going to NorCal Eurotech 9 years now. We've serviced my Mercedes SUV, an Audi and BMW. It's not Enders (the owners fault) but my Mercedes GL350 Diesel is such a lemon! So many repairs unrelated and Ender always fixes it right the first time, and is fair about it. Sometimes the repairs take a while but that's a good thing because they're through. He appreciates long time customers and does not add on extra repairs that are not necessary. Definitely a great mechanic, thank you Ender. read more

Ender and his team have supreme knowledge of all makes of cars, engines, etc., and do a fantastic job on repair or service. They are always quick and helpful and communicate well. Easy to discuss alternatives. Fair/low price for all the excellent work they do. read more

Ender and Afif are the best guys for all things bmw around here. Professionalism is hard to come by and this shop is it. Once I switched from servicing my bmw at Palo Alto Bimmer, I never went back. NorCal Eurotech is fast, responsive, thorough, and the best prices in the area for high quality European parts. They also so kindly offered to pick me up and drop me off while my vehicle was being serviced. Every time I get something done, Enders and the team fix my bumper or clean my lights... just shows the thoughtfulness that goes into their business and for their customers. Thank you, NorCal Eurotech!!! read more

Extraordinary service and friendly professional staff at NorCal Eurotech. Enders and his team have serviced my car for the last 7 years. My recent emergency car repair was handled efficiently (the repair estimate, parts ordered and completed work) done with minimal impact at this busy time of year. This place is top notch! Thanks Enders! read more

Our family has been coming to Ender for very many years and couldn't be happier! We have 2 very old cars that have tried his patience but he always keeps at it until it's fixed and running like a dream. We wouldn't trust anyone as much as Ender and he is always fair and affordable, not to mention such a wonderful and honest man! His crew is also exemplary and very friendly. We highly recommend Norcal Eurotech for all your car repair needs! read more

Had a massive amount of deferred maintenence on my Mercedes performed. Last week before a long trip, I was squeezed in for a transmission service. After the trip, dropped it off again for every service : brakes, motor, some other stuff I requested, etc. Just got the car back. It is new. Sounds, runs and rides great. Delivered as promised by Friday. Awesome job. read more

I had them do a pre-purchase inspection on a Porsche Cayenne because my regular mechanic doesn't do them (burned too many times by customers complaining about subsequent repairs -- if you want information on future breakdowns call the Psychic Friends Hotline not your mechanic!). They did an excellent job at a good price and were very professional about everything. Note that the two reviewers giving less than 5 star reviews here did not have valid complaints. read more

Excellent place to service your vehicle. I've had several cars serviced over many years and never had any issues.

I have a 2013 Porsche Cayenne and I got tired of paying $500 for an oil change at Porsche, so decided to try out Norcal Eurotech. I have not been disappointed. Ender is now doing all the work on my Porsche. He is fast (normally same day service), thorough, and reliable. Plus he's about half the price of Porsche. I could not be happier with his work. read more

Norcal did a great break job on my 20/20 Porsche Macan S. Super qualified mechanics and upfront office is very accommodating! And...they're prices were reasonable...better than other shops that I checked out! On time and on budget! Highly recommend! read more

They take good care of my older BMW, using factory parts and providing a clear report. They are my advisors on the care of the car.

Ender and his crew at Norcal Eurotech in Campbell are the absolute best! Beginning in 2005, we have brought four cars to him for service and we have always been very satisfied with the results, whether for a standard service or a more complicated issue. Although none of our cars are "Euro", he has taken care of several Toyota vans that lived past 20 years, a Mazda, and currently, a 2015 Honda CR-V. We can count on a thorough evaluation, a fair price, excellent follow-up, and great service. In all the years, we've never had to return with an issue that wasn't fixed the first time. Additionally, we appreciate his status updates on service issues, such as brake wear, that might be coming up in the future. Because we've known Ender for 17 years, he has become a trusted friend whose car advice we really appreciate. read more

I"ve been taking my 18 year old BMW wagon to Ender since 2017. With older cars, things happen that sometimes there's no obvious cause as to why something vibrates, stalls, etc. He has the patience and wherewithal to painstakingly research the issue. I'm very happy with the results of the work that Norcal Eurotech has done for me. Integrity is a plus for this shop. read more