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Mercedes Exclusively

4.9 (380 reviews)
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Updated 2 months ago

Services - Mercedes Exclusively

Vehicle battery testing

Check engine light

Engine oil light diagnosis

19 More Services

Auto general diagnosis

Auto noise diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Routine automotive maintenance

Transmission leak inspection

Mercedes Exclusively Photos

Recommended Reviews - Mercedes Exclusively

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Inside waiting area with free Wi-Fi
Gina O.

Very professional, courteous and efficient service. They opened promptly at 8:00 am and checked me in right away. I had an appointment scheduled for a service A oil change for my vehicle which took about an hour.   They also found the source of my leak. I had taken my car previously to local repair shop and they said that the leak was small and that I could watch it. But at Mercedes Exclusively they explained that it can be a costly repair if I hold off the inevitable. I appreciated the honest feedback and detailed information.   I also liked how in my receipt it had even more detailed information about their findings! It listed my tire tread remaining measurements, brake pad lining remaining measurements as well as battery health and tire pressure.   I appreciated the clean waiting area with complimentary WIFI. It's a small space but efficient. It gets a little cold inside so I recommend bringing a sweater. I was able to get some work done while waiting.   Looking forward to continue coming in for services. I will be bringing my car back to fix the leak in a few weeks.

Mike S.

Brought my 2013 SL 550 for service as it was due for a Service B. Tony and Mike and their team do an outstanding job and are friendly, curtious, and knowledgeable. They will give you honest feedback as to what needs to be done and what can wait based on driving habits. I have been coming here for years with all of my Mercedes and can't say enough good things about them. They will also tell you the price before they get started to make sure there is an understanding what what will be done. Thank you Mercedes Exclusively for the great work and experience for something that is usually a headache!

2022 GLE 350
Pedro M.

Brought my 2022 GLE 350 to get checked because we kept hearing an odd noise on the right side of the front of the car. We got the brakes replaced at Keystone Auto Service but we didn't think the problem was related to that... we were wrong. Jesse helped us out on the spot, he went on a drive with us to listen to the sound and after mentioning the recent brakes service, he mentioned it could be related to that. After the drive, he checked it out and noticed one of the calipers was falling out... the shop we took it too forgot to add one of the screws and the other one was loose. Jesse put it on the lift and put new screws that he had as extras. I've never experienced so much care, professionalism and transparency at any other automotive shop- I can testify you will get the best value and quality here. Jesse has close to 30 years of experience working at Mercedes of Steven's Creek and Porche- him and Mike bring over 60 years of combined experience and excellent customer service! We will be coming back to service our vehicle at Mercedes Exclusively! Thank you Jesse!

2021 GLA

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3 months ago

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Tony A.

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4 months ago

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Tony A.

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2 days ago

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2 months ago

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3 months ago

Honest, reliable and stands behind their repairs! Been using them for close to 2 decades without a problem.

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3 months ago

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5 months ago

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3 years ago

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2 years ago

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6 months ago

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1 year ago

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2 years ago

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2 years ago

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6 months ago

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1 year ago

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7 months ago

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7 months ago

Been going here for 10+ years for 2+ cars. Very honest, timely, and do great work! Couldn't recommend them highly enough.

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1 year ago

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1 year ago

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2 years ago

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11 months ago

Fairly priced service for my 2020 glb 250. Friendly staff, no pressure, they just recommend what you need. Thank you Troy!

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2 years ago

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1 year ago

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2 years ago

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2 years ago

Really enjoy working with their team of mechanics. Very, not eligible and fair. Glad that I have a place to take my car to.

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2 years ago

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3 years ago

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2 years ago

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2 years ago

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3 years ago

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4 years ago

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5 years ago

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2 years ago

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2 years ago

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5 years ago

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3 years ago

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2 years ago

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5 years ago

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3 years ago

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Page 1 of 10

Ask the Community - Mercedes Exclusively

Hi, How much will it be for a service A for a 2018 Mercedes C300?

Depends if you need an A or B service amongst other factors. Just call the shop - they are super friendly and incredibly honest!

How much to change front rotors for 2015 GL550. Thank you.?

You should call them.

Hi Tony, I just picked up an '18 E43 AMG with 22K miles. Service A4 is not due for another 170 days…

Hello, I am looking for a quote to install an aftermarket intercooler on a 2014 CLA250 Sport. I do…

Hello Carlos, Thank you for getting in touch with us.… Read more

I have a 2008 Mercedes Benz c350. I need a "A1 service," can you give me a quote please?

Hello Omar, Thank you for getting in touch with us.… Read more

Can you do running boards installation on my GLE coupe?

Hello Fei, We do not perform any accessory installations.… Read more

I have a 2008 c300 sport with about 45k, do I need a transmission flush and fill, and the rear diff flush and fill if so can you give me an rough estimate thx?

Hello Chris, For that year/model, the transmission service is due(Technically) at 39k miles. So,… Read more

Do you need an appointment before you get here?

Hello, Thank you for your message!… Read more

Is there any way contact to them via email?

I've always called and either spoken to them or left message. They are good about returning calls. Great crew over there.

View All 33 Questions

Review Highlights - Mercedes Exclusively

I wrote a previous review in 2016 and since Tony has moved the shop to Scott Blvd, I thought I would update.

Mentioned in 247 reviews

Read more highlights

TLS Auto Service - 4-Runner AC Control panel interior light Inop. Replaced with new part

TLS Auto Service

(371 reviews)

West San Jose

Review long overdue. I've been going to TLS Auto Service for over 10 years, and Anthony, the owner,…read morehas worked on several of my vehicles over the years--including a 3rd gen 4Runner, 3rd gen Prius, and now my 5th gen 4Runner and 4th gen RAV4. I bring all my cars here for regular maintenance like oil changes, brake fluids, differential fluid and coolant fluids maintenance, brake pad and rotor replacements. They've also handled bigger repairs such as an axle seal leak, valve cover gasket leak, and fixing warped rotors. Everything has always been done right the first time. What really sets this place apart is that Anthony does most of the work himself, and after the job is done, you hear directly from him about what was done and why. He's very polite and easy to talk to, and you never feel like you're being ripped off. The quality is as good as--or better than--the dealership, using original Toyota parts, but without dealership prices. No middleman, no customer service rep--just straight answers from the person actually working on your car. He also documents major repairs with before-and-after photos and will even check in a day or two later to make sure everything's driving well. Most importantly, they're honest, reliable, and trustworthy. I've never had an issue in the 10+ years I've been coming here. If you're looking for a shop you can actually trust, I highly recommend TLS Auto Service.

I have been going to TLS auto service for years now. Anthony is an honest and experienced…read moretechnician/mechanic and really knows his craft. And his pricing is very reasonable too. If you own a Toyota, Lexus, or Scion... this is the mechanic you want to touch your car.

Winston's Auto Service - Front of Shop. On the corner of Bassett/George Street

Winston's Auto Service

(80 reviews)

North San Jose

Haven't met someone who knew so much about cars. I was…read morerecommended to Winston's shop through a family friend about a year ago. I had issues with my CRV and it started making a weird noise that was coming from the wheel well. I took it to two different mechanics. One said it was the brakes. So I paid to have it changed but the noise was still there. The next mechanic said it was an alignment issue so...I paid to have THAT done and the noise was still there. Finally, I heard from a close friend that he knew a guy that could fix it. Took it to Winston and he diagnosed it to be a wheel barring issue. If I didn't get it fixed soon, then it would have caused more damage. Winston fixed it for a good price and the noise went away. Now, I take all my cars and he gets it fixed and at a fair price.

Winston is one of the last honest mechanics that I know of and one of the few things that I miss…read moreabout living in the bay area. I drive from the Sacramento area into Santa Clara because I really can't find anyone else that I can trust to work on my vehicles. He runs an honest business and only makes honest recommendations that you need, he's not trying to upsell you on some BS service just to make a couple of extra bucks. He doesn't believe in cheap aftermarket parts, only uses quality fluids and has excellent workmanship. Cleans up after himself, ensures that after he's done with the service, it's as if no one worked on it if not better when it comes to cleanliness. If you've been looking for someone that you can trust with your vehicle maintenance so that you can be confident and worry free, Winston's Auto Service is your place and Winston is your guy. Years of automotive experience, high workmanship standards and simply a really good guy.

Chet's European and Japanese Auto Care

Chet's European and Japanese Auto Care

(175 reviews)

Honest car repair shop is hard to find and I would highly recommend this auto shop…read more Had check engine light on and went to Chet's Auto Care for repairs. Even though Vu was single handed and getting multiple phone calls, Vu was still very patient in discussing repair options. Dropped off my car around 9:30am and got a call back around 2:30pm saying repair was completed. Instead of having a couple of sensors replaced (~$300), Vu said he had found and replaced a rat chewed cable connector (~$60) that resolved check engine light. He charged me for cable connector and honest labor, and car is running fine again. I know where I will be taking my car for any future repairs.

I had a strange experience here…read more My 2018 Honda Accord started acting up, occasionally misfiring, so I brought the vehicle in. Because it was intermittent, and not occurring when the vehicle was at the shop, they said they couldn't find anything and gave it back to me. The next day, it started acting up again, but worse with warning lights lighting up all over the dashboard, so I brought the car back. This time they were able to determine that the number three cylinder had misfired, they removed the spark plug and coil and replaced them. The car seemed to be fine... for a day. And the same symptoms returned. I take the car back to the shop, a mechanic, who was talking to his girlfriend the whole time on the phone, was assigned to look at it. He's there for at least 25 minutes, trying to figure out what's wrong and continue a conversation with his lady friend. They determine that it's the number three cylinder again and they remove the spark plug and show it to me. And there is damage to the spark plug, evidence of corrosion. So they take a scope, look down into the engine and come back with the bad news... Broken head gasket. $3500 to replace. The owner of the shop recommended not to replace it because the engines were faulty to begin with on that particular model. My question is this: if a replacement spark plug was able to be corroded within a day, wasn't the original spark plug they took out on the number three cylinder also corroded? Why didn't they test for water leakage then? Seems to me they wanted to make $700 very quickly, even though they knew probably the whole time it was a head gasket issue. That's why I question the ethics of this place. And I will not take my new car there for repair.

Mercedes Exclusively - autorepair - Updated May 2026

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