Knowledgeable, experienced, professional! Freddie helped me make a confident and comfortable purchase of a scooter. I enjoyed every mile riding it back home. Thank you Freddie! read more

I had a very good experience with the service dept. I hadn't been to this shop before, but I needed new tires in a hurry and was too far away from my usual shop, so I gave Nor-Cal Cycles a call. Alfie got my tires replaced quickly, at a reasonable price, and with no hassle. read more

Needed new sprocket cush drives for my 2019 FTR 1200S, it's a hassle to find some parts for a Indian motorcycle, but Alfie was able to order it for me, I was supposed to drop off my motorcycle on Saturday to change them but I just rode by the shop yesterday to say hi and Alfie offered to have them changed and it was done in 15 minutes, thanks to Nini for picking the part for me and Eric for taking time to fix it. read more

Alfred and his guys are excellent at what they do. I had a project bike that needed to be tuned badly. What's nice is that their shop will come pick up the bike and drop it off once it's done at a pretty reasonable price. The tune that they did was pretty incredible. They were able to fix the rich fuel map the bike came with (power commander 3) and bring the bike from 87hp to 101hp! The nice part is they only needed the bike for 2 days (which is a pretty fast turn around time considering how many bikes they tune). All in all, they're a great group of local guys that are easy to work with and reasonably priced. Next bike going to their shop is going to be the Harley vrod haha. Great job guys! read more

I'm very glad to have discovered this shop that can provide service and all kinds of upgrades to my motorcycles. When I called to make an appointment to get a thorough check up on a used Ninja I bought elsewhere, Alfred helped answer my questions and was able to set me up right away or anytime I preferred. Upon arriving at the shop which is located at a great location and easy to find, everyone there was very friendly and there was no wait. Alfred was super cool and told me they could finish the service sooner than I expected and the price was better than I thought it would be. When I picked up the bike, I was so satisfied with the overall service that I decided I will be setting up another appointment for a Harley for them to service. Eventhough the Harley was scheduled for service at its dealership, I'm going to go with Norcal Cycles as I believe the folks here will do justice. Good to know there is a place I can count on to bring my bikes in the future, thank you! read more

Had a great experience buying my first bike here. Freddie was extremely helpful and actually was very knowledgeable to help me select the best motorcycle for a beginner like me read more

Norcal Cycles - My new bike - Motorcycle Repair Near Me - Millbrae, California

Warren was awesome to work with. Very professional and offered me a great price for my motorcycle. Would do business with again! Marv read more

Emailed to schedule an appointment for a my first set of new tires + an oil change. Alfie was very quick to respond and helped me throughout the entire process. Was told it might be delayed because they had to order the tires and I emailed them on a Friday evening. Tires came in sooner than I expected (that tuesday), brought the bike in after work and picked it up the next day. No fuss, the work was done well, and they gave me some tips before I left on tire break-in. Really top notch job. Alfie even invited me to the SFFNR and it was a blast! read more

Got great service here from Alfred, quote was reasonable and responses were timely, great place to bring your bike.

Bought my first motorcycle from them few months back and I've been enjoying every moment of it. Called tons and tons of dealerships all around the bay area for a grom and they had the best price. Freddie helped me out with the process and it was super straight forward and easy. Definitely going to come back when I decide to upgrade to a bigger motorcycle. Nicest group of workers and easiest dealership experience I've ever had. read more

Amazing combination of professionalism and customer service. I highly recommend.

Freddie was great in showing me selections at the shop. Super welcoming and allowed me to sit on a few bikes to make sure I fit. Great service! Thank you Freddie. read more

I had great experience getting a Bike from NorCal cycle, there was never pressure, Freddie is a great Sales person, patient and understanding of riders needs... it took the time to show and explain the bikes that I was thinking of buying, Also it hook me up with a Bank/Financial Institution to Finance my Bike with a low down payment and rebuilding credit... because I could not pick up the Bike that day, He offer me to deliver the Bike or Storage the Bike for fews days, it was a pleasant experience all the way around... Thank you so much Freddie and NorCal Cycles read more

Norcal Cycles - I Bike that I purchased at Norcal Cycles, in Millbrae, Ca. - Motorcycle Repair Near Me - Millbrae, California

What I loved about the place is that the guys working there all ride. When work was done they were chilling together with their motorcycles in the back alley. When is the last time you saw a motorcycle dealer ride home on a motorcycle? They all waited for Freddie to finish my paperwork past closing time. Then they helped me load the bike on the truck, strap the bike, and on my way. The bike I bought from them is an old 2005 R1 that is nevertheless immaculate. It came with uber sticky tires for the twisties that were brand new and the bike even had a full tank of gas. In all, even if the bike is a screw-up, which nobody can foresee in a 16-year-old bike, the next motorcycle I buy at Norcal Cycles. Buy from riders. read more

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For female, beginner riders: Norcal is where you wanna shop! I Facebook-messaged Norcal Cycles about looking at some beginner bikes and got an immediate, helpful response. It's pretty intimidating shopping for your first bike, but Freddie was super helpful and encouraging. Because Norcal was the first place I shopped at, it felt silly to not go to anywhere else before making a decision, but no where else had the customer service Norcal (and especially Freddie) provided. Came back to Norcal that same day and put down a deposit for a Rebel 500. Came back a couple days later to pay in cash for a better deal. I'm incredibly happy with my purchase from Norcal and would recommend them to anyone. Freddie is super thorough, making sure his customers are safe and happy. PS- glad to see all of their staff were following Covid safety guidelines! read more

I am very grateful for NCC. I've been taking my Kawi there for a while now and their customer service is always great. They always ensure I get back on the road safely as well. I'm especially thankful for Alfred for his level of service. He's communicative friendly, and knowledgeable. I always learn something new. Thanks to everyone at NCC for always taking good care of my baby! read more

After being off a bike for a while decided I wanted to get back on one, came down to NorCal cycles and Freddie was a ton of help and super friendly. Ended up leaving with another bike and could be happier. Highly recommend this place to anyone looking for a good used bike. Thanks again guys! read more

Norcal Cycles - Motorcycle Repair Near Me - Millbrae, California

NorCal cycles is a great shop. This was my first time coming here. I needed a front tire for my road glide special. The Customer service was excellent, work was done fast and right, not overcharged. got my bike back cleaner than it went in.I recommend them to any style of rider. read more

Norcal cycles have worked on my two motorcycles with great care and precision. Highly recommended, look for and speak to Alfie in the service department. Great communication, followed up with emails and phone calls. Overall great knowledge on motorcycles as well in terms of keeping you safe and updated on any questions you have. Very friendly staff as well, you will be treated like a family member here. Look no further when trying to get any work done on your motorcycle. read more

So this review may get a bit lengthy but I do want to give an honest an accurate account of my experience here. A little more than a month ago I brought my bike here to get it dyno tested. It cost $90 because the additional option of viewing air/fuel ratio was an extra $30 bucks which I think is ridiculous but that's neither here nor there. It was a disaster the bike ran like crap on the Dyno and gave a really low figure which surprised me. Alfred, the service manager said it's because the bike needed to be tuned, mind you, on the street the bike ran fine. He stated that the power commander downloaded tune the bike was equipped with wasn't good enough then gave me 2 options on what to do about it. I chose the more expensive of the 2 options to maximize the performance of the bike and ultimately reap the largest again in power. After having the bike for a week I got it back power went from 78whp to 115whp which is a large improvement that I was satisfied with. I have since put over 50 miles on this new set up and unfortunately I don't really feel a 37hp increase the way I thought I would/should. I spent a lot of money and I'm not sure it was worth it. Don't get me wrong, work was done I feel and hear some differences just not $1K worth of improvement. I can't help but wonder was my initial Dyno run dumbed down to make it seem like it was worse than it was or if mistakes were made or what but being that it was so bad they knew I'd spend money to correct it. I'm not sure, and am not making accusations but $1000 for a 37hp gain to not feel a dramatic difference before and after is, honestly, a bit disappointing... read more

I was overdue for an oil change. Upon arrival, all employees were wearing mask and the facility had ppe setup at service windows. Alfred was able to get my bike scheduled for service and called when everything was done. read more

Norcal Cycles - Motorcycle Repair Near Me - Millbrae, California

Came in for a tire change and I have to say best service I have ever received! Not only was the price very fair but Alfie (I believe) was very honest and knowledgeable. He even told me about a few events where I can meet/ride with people. I will definitely be coming back for all my services! read more

Alfred and Warren was truly exceptional! They handled everything in a timely and professional manner. From the towing to the service, they kept me informed and was transparent. I highly recommend them if you are located in the bay area!! read more

Overall I had the best experience at this shop. I highly recommend everyone to come in this shop for all of their motorcycle needs. From motorcycle sales, motorcycle parts, motorcycle service and motorcycles tuning. Yes they do it all! With great pricing and great customer satisfaction. Ask for Alfie for your service needs and Freddie for all motorcycle sales questions. read more

Am so glad a buddy of mine recommended this place! Staff are friendly and supportive, Alfie is amongst one of them. Would definitely recommend to anyone read more

Thank you Norcal Cycles! Such an amazing experience with everyone. Everyone was so friendly, polite, and professional! Big thanks to Freddie for all the help getting me the Honda Grom 2022! He did everything he could to make sure i get to take the grom home with me today. The process was a success with all the paperworks and everything. Thank you Freddie and staff, will definitely recommend you guys to my friends and everyone else! read more

This is a late review, but needed to have a rear tire changed out. Alfred and the crew were really helpful & professional. A couple of weeks after getting rear tire changed out, I got a flat on same tire!!! Needless to say the crew was able to fix with a new inner tube and have me back on the road. Would Definitely go back with any help I would need! A1 service read more

I took my 2017 Susuki GSXS1000 in for the recommended 15,000 mile service. Valve adjustment, Air filter, fluids, and safety check. Alfred and his crew are top notch, and my baby is running like a champ again. It is great to have a shop that I know I can trust. These guys have always taken great care of me and my bike. I highly recommend Norcal Cycles! read more

Norcal Cycles - Motorcycle Repair Near Me - Millbrae, California

If this review is lengthy I apologize. But I want to be as thorough as possible with my experience. I have been in the market to start riding again. I fell in love with the Ninja EX300 from my research and have been looking for months for it. As soon as I saw this available here, I immediately inquired about it and Freddie replied back almost immediately. We discussed back and forth on info about the bike and decided a date/time to come in and take a look. Upon arrival I was immediately greeted and met up with Freddie. As we began to talk about the bike I already started to feel at home. He gave me the complete rundown of the bike, answered all of my questions thoroughly and even let me get the feel for the bike. No pressure to buy even as I started to ask about purchasing it. He even said, "Well do you love the bike? I want you to love the bike before we even talk about buying it." The process of discussing the sale was as smooth and pleasant as anyone could ask for. We went through MANY options about ways to purchase the bike and he was very clear about each detail. Everything about the sale he was very clear and specific. Again, he made sure I was comfortable with making the decision on buying it; NEVER pressuring me to. At the end of this interaction, even after I told him I would think about it, he never once seemed discouraged and even offered to give me the time needed to think about it. I finally came to the decision to buy it not only because I fell in love with the bike, but because he made me feel like he was with there to support me rather than making a sale. I then contacted him and he made sure he was available on MY time to make it happen. Completing the sale was even as quick as 1-2-3; all the while going through each step thoroughly. I cannot thank Freddie enough for making this so easy, pleasant and reassuring. I am so glad I found this place because he makes the buying experience about YOU; NOT the sale! I live in San Jose (about 40 miles away!) and STILL I will be definitely coming back here for all of my motorcycle needs! Thank you, Freddie and NorCal!!!!! read more

Norcal Cycles - Thanks, Freddie! - Motorcycle Repair Near Me - Millbrae, California

I like to thank Freddie at the dealership for a smooth transaction I just purchased a Honda CBR 50OR ABS . My second motorcycle the first one was also a Honda CBR 650 purchased in Florida . I want to thank Freddie for answering all my questions and making it a smooth transaction the service was excellent and I'm very pleased with my new purchased and all the information regarding the motorcycle received today. Everyone in the shop was very helpful ... I'm just a little nervous since I haven't rode since 04 but I'm sure I'm going to enjoy it thanks guys you rock!!!! May 8,2021... read more

I visited NorCal yesterday and I was truly impressed by Freddie and the other staff I encountered. I inquired about a used bike, for sale on consignment, and Freddie was honest with me about one concern he had mechanically that might prohibit me from test riding it. He had no control over pricing, or the owner's willingness to fix the issue, but he got on the phone and advocated for the issue to be fixed (less than $50 to fix it). The bike's owner was not receptive, but I was truly impressed by Freddie's honesty and decency. I ultimately chose not to purchase the bike because I didn't get good vibes from the original owner's communication but I got GREAT vibes from Freddie and that shop, and I will happily return in the future to purchase bikes, equipment or to get service done. Great place. read more

Brought my KTM In about 2 weeks ago for an oil change and all around inspection. Alfred had me in and out same day. No upselling. He was really cool to and even recommended several local bike meets. Definitely would recommend this place on Alfred and his enthusiasm alone. read more

Great experience. Came in to have a set of Continentals installed on my bike. The guys did a great job. Excellent service, I highly recommend this shop. read more

NorCal cycles great staff excellent customer service shout out to there techs for putting me back on the road read more

Norcal Cycles - K7 gsx-r 600 new sprocket and chain - Motorcycle Repair Near Me - Millbrae, California

Five Stars is not enough! After being ignored by... and witness a competitor's "owner" display "the worst" example of customer service toward a committed/paying customer and then disrespect his own employee, who wasn't even there to defend himself, I decided that was enough "MADNESS" for me. That's when I called NorCal Cycles! The customer service is 10 stars out of five! The quality labor is 10 stars out of five! The completion of work was ahead of schedule! The estimated price was the final price, no surprises. I am grateful to have such an outstanding business in my own neighborhood! Thank you NorCal Cycles! you have a customer for life. read more

Got a used KTM, before I took it out I felt a safety expectation was needed. I also has a lowering link installed, they did the work in a few days I was impressed. Great rates and great service that's a win win. Thank you will be getting all my service here from now on!!!!!! read more

Alfie was very helpful in the aspect of explaining the process, providing the answers to my questions & also changed the tire to my Yamaha motorcycle with easy scheduling and within a short time. Thank You Alfie & Norcal Cycles. read more

Great shop. I have rented motorcycles here a few times and the bikes have been in great condition. Nini and Issac are very helpful and have gotten the bikes ready promptly each time. read more

Will definitely come back here for my bike needs. All staff are so welcoming and friendly. If I just knew how to work on motorcycles I'll work here if Alfie will hire me read more

I brought my motorcycle in for a tune and warren and his guys did a great job. Everyone there is super friendly! They had my bike done faster than expected. I would say this is the most professional motorcycle shop I've been to, and I've been to quite a few in the Bay Area and SoCal as well. Everyone there knows a lot about motorcycles so if you have questions, they won't lead you astray. Would definitely come back again and recommend to friends! read more