Crosspost of my Google review of my firsthand experience of renting a motorcycle from there, and just how blown away I was by the overall experience. tl;dr -- local area intimidated total beginner squid had a very good overall first experience renting a moto and getting on the road for real As a brand new rider fresh off my M1 endorsement, I came in more nervous than I'd like to admit. Nini at the front desk was absolutely perfect for the job imo: compassionate, reassuring, and exactly what a first-timer needs before throwing a leg over a bike for the first time for real. Freddie and Henry were great too, really easy dudes to talk to and very helpful with sharing tips and other pointers for me. I'll be honest, I dropped the bike an equal number of times on both sides over the weekend, all at zero mph (embarassing af). Symmetrically bruised ego, perfectly balanced. Returning it felt intimidating, but the whole team handled it with zero judgment and genuine professionalism. I didn't try to hide anything and they made the whole process painless, albeit with some monetary penalties caused by my inexperience (I own up to this though). I'm leaving with my wallet lighter but with my heart genuinely fuller for the experience. The environment this shop creates for nervous beginners like me is genuinely rare, and it made me feel supported and motivated to come back and do better next time. Will absolutely be back for my next rental and keep getting ride time in, because real experience gained like I did is priceless. The human element of the shop is just cherry on top, and makes me feel good I'm supporting a local business. Shoutout to Nini, Freddie, and Henry. You made a squid feel welcome. read more

Norcal Cycles - Yamaha MT-03 - Motorcycle Repair Near Me - Millbrae, California

Brought my Ducati in for a safety inspection and servicing. There were a few problems and concerns that were discovered and they were great at informing me of my options before proceeding with the work. Unfortunately, one of the parts I needed to replace took a long time to arrive from Ducati, and it took over 2 weeks to get my bike back. However, Alfie was my POC and he always provided timely responses and status updates. Customer service is top notch and they did a great job on the bike. read more

The best shop for motorcycle maintenance and repairs And thank you for all the staff and thank you so much Alfie. read more

Alfie and his team helped fix my bike up in a day and working with him and the team was super easy. Loved the attention to detail and flexibility on changes I requested. Would highly recommend as they take almost any motorcycle. Will definitely come back for any work that my bike needs. read more

Freddie delivered hands-down the best customer service experience I've ever had. After struggling to sell my Vespa on my own for two years, he completely transformed what felt like an impossible situation into an effortless one. Freddie took care of everything the tow, professional marketing, and every detail in between, while keeping me consistently informed at every step of the process. I chose consignment to get the highest value, and it was 100% worth it thanks to Freddie's expertise. He went above and beyond and truly cares about his clients. If you want a seamless, stress-free experience and top dollar for your vehicle, Freddie is the absolute best! read more

Norcal Cycles - Vespa sold! - Motorcycle Repair Near Me - Millbrae, California

To all my fellow riders out there. If you need service or even looking for a ride. I highly recommend Norcal Cycles. Very friendly and informative team. Thanks to Alfie and the service team for getting my bike up to date. Will be definitely visiting them again read more

I've been going to Nor-Cal Cycles since last year and can't recommend them enough, especially for first-time buyers. Freddie helped me buy my first bike. He was patient, honest, and took the time to teach me what I needed to know as a new rider. I've since come back to rent their Ninja 650 and had another great experience with Nini, Henry, and Freddie. Service is great too. Alfie and the team communicate clearly and promptly every time I come in. I'll keep coming back for maintenance, future purchases, and to keep learning. read more

I brought in my 15' Harley FXDB for a tune, and Alfie got me set up the same day I called. Very happy with the results and service. I will definitely bring my motorcycle here for any repairs or service. I can definitely tell they care about their customers, and when I walked past the service area, it looked very clean and organized, which is a good sight to see. Tells me these guys take pride in what they do. read more

Wow. I just finished an online exchange with Alfie. The level of detail and understanding made mincemeat of telephone and other contacts I'd made regarding a tuning and Power Commander issue I'm experiencing. Living in Marin, it saved me a trip both to their shop and any others...and potentially hundreds of dollars. It's rare and welcomed to receive service like this! Thanks Alfie! read more

Didn't let me touch any bikes and no salesmen were present and crew was super rude.never going here again.

I've been debating on whether I should get my MT-03 lowered and I finally made the decision to do so with NorCal Cycles. Alfie was super responsive and was able to get the parts in and my suspensions done. It was a quick turnaround and I am super excited that I can finally tippy toe with both feet! Will definitely be back for service and other things I may need. read more

NorCal Cycles have been taking care of my then Yamaha naked sport bike and my now scooter for a few years. Freddien in service is top notch in customer service. Why? He is friendly and approachable with no BS or attitude. Communication is superior, as he uses various means to correspond with you and give thoughtful and timely updates to repairs or other services. He also has saved me a lot of money with referrals to other places related to insurance and others. All my dealings with him have been concise and thorough, and you can tell he treats the business seriously because even when he does detailing or cleaning the results are pristine. The prices here are admittedly higher than other shops, but in my opinion the peace of mind I get from dealing with reliable and honest work has been a blessing. read more

Brought my 2019 sportster iron 883 in for a binding front brake . Needed front brake caliper and master cylinder rebuild. Alfred was very informative on what the bike needed and updated me on the repairs. Alfred and the technician did a great job. Thank you. Norcal Cycles will be my go to, for any future repairs on my bike. read more

I had a custom map done with them! Great communication and even made a little video momento so i could see my bike on the dyno :)

I began visiting Nor-Cal Cycles about two years ago, and it has truly been one of the best decisions I've made. With many other shops closing and qualified motorcycle mechanics becoming scarce, I'm grateful to have found this place. The team here understands exactly what your bike needs, ensuring it's well taken care of and that you're back on the road safely. They consistently deliver great service, and as a daily rider, I appreciate that they often complete repairs on the same day. Eric in the back does an outstanding job, and Alfie's advice and expertise are exceptional. If you need motorcycle service, look no further--this is the place to go! read more

Alfie is always helpful and the rest of the people in the shop, I been coming to these guys for the last 2 years and I never second guess on where I need to go. I definitely recommend anyone that needs some work on their bike to come here. read more

Worked with Alfie to get my bike tuned, he was happy to help with all my questions. Will definitely be bringing my XR back when we I need more work done. read more

Norcal Cycles - Dropping off the XR - Motorcycle Repair Near Me - Millbrae, California

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I purchased my moto about a month ago from Freddie for a smoking good price! Also got my first service done (600 miles) by the shop. They've done a fantastic job taking care of the me and the bike. They're thorough with their inspection and take pride in their work. Easily coming back for all my major services and I recommend this to anyone who has a bike. I'm also coming back in a few weeks for another service to be done. read more

I've been here twice & these guys are awesome. I've had them install a number of performance parts on my bike + dyno/flash. Shop rates are reasonable, excellent communication during the work, and as a bonus they send dyno run videos. Will definitely come back here again! read more

Cool shop. Got rear tire replaced. Staff and maintenance are good people. Will definitely be going back.

I got my brand new 2024 ZX6R Dyno Tuned and got 32 horsepower on the high-end of my revs. they were friendly and informative. overall the bike feels much better and smoother compared to the jerkiness it had before when engine breaking, and on the high-end of my revs when i was previously expecting it to start slowing down it just kept going and in a very smooth controlled manner as well. Overall great experience. read more

Norcal Cycles - Motorcycle Repair Near Me - Millbrae, California

Alfie was amazing. I've got an older bike, and he was able to get me a killer battery. Arrived right when he said it would. Good price. Very helpful and friendly. I've had my biked serviced there, and always happy. Thank you Alfie, keep up the great work. Roberto read more

Helpful in every way. Went to them for parts, and they were able to get what I needed for a 20+ year old bike in short time. I will definitely look to them for motorcycle needs in the future. read more

Trustworthy team, very responsive and work speaks for itself. They have serviced my bike twice now and I am very satisfied with the quality of work. Definitely recommend. read more

Went and brought my tires and wheels to be installed at the shop. Turns out my "new" tires that i purchased before the pandemic were just at the cusp of getting old for safety standards. They suggested that I get new tires instead of an old tire which will need to be replaced not soon after. So, they got me a new deal on new tires and had them installed not more than a few days later and their pricing is very competitive. I have always brought my bikes in the city to get serviced and such, now I know where to go in the peninsula! Needless to say, I would recommend Nor-Cal Cycles to anyone I know. Special thanks to Alfie for taking care of me from the get-go! read more

Friendly service. Happy with the work they performed on my old bikes: oil change, replacing clutch and brake lines, brake pads. Competitive pricing. Glad to have a local motorcycle shop! read more

Brought my ecu for a flashed so I could run a full exhaust and it slowly became a nightmare, staff was friendly at first but bike did not act up right after being flashed and felt like bike could not get passed certain rpm and did not feel safe, was told to bring it for a free tune and this happened 3 or more times by this I don't think staff wanted to deal with me but I did not feel safe after bike started to act up, the tunner said that it could be a bad file at the end I feel you guys just wanted me to go away and offer me my money back, I had to talk to the gm and told them to set computer to oem and re-flash it, bikes no longer acts up so I guess I was right and the wrong file musta been uploaded, bike now feels underpowered but at least I feel safe on it. I feel I wasted time and gas and money coming here read more

Purchased my motorcycle here returned for service got an oil change and chain clean simple and fast will return for any future services.

Great service from start to finish, friendly staff, fast turnaround, and top-notch workmanship. My bike runs smoother than ever, and I'll definitely be coming back read more

I'm sure they offer a great service when they actually want to get work done but I guess yesterday wasn't one of their best days. My boyfriend's motorcycle popped on the freeway from a nail so we looked around at the best place he can go to get it fixed and ended up here. Unfortunately they didn't have the tire he needed, apparently neither did they have the equipment to patch the hole from the nail. They told my boyfriend his options so he went and patched the hole himself which took him quite a while and they had offered to fill the tire with air after. It's probably about 30-40 minutes before closing and my boyfriend had managed to patch the tire himself and asked if they could fill it with air, they said yes until they realized the whole tire needed to be realigned. What really got me upset was they would've rather left us stranded instead of helping out their last 40 minutes of their shift. They acted like it would've been a lot of work to realign it when really it was only about a 20-30 minute job. Told my boyfriend to call a tow and just smoked cigarettes outside those last 40 minutes of their shift, started packing up their tools the last 10 minutes of their shift and headed out. Not sure what kind of day they had yesterday but seemed really inhumane to not even offer any type of help. Hope you guys can fix that in terms of customer service considering my boyfriend was willing to pay however much needed for the fix. Also hope the company doesn't bother replying to this trying to justify the bad service yesterday. We can both take our losses from this experience, I hope you guys can work towards some improvements in that aspect of your job considering any career having to do with motorcycle service is damn near a dead end job in this economy. I would do all my best to keep it good if I was in any of your shoes and cared about my business. read more

They changed my back tire on my Hayabusa in 40 minutes!!! Awesome! Easy to find and really helpful. Shop is clean and friendly. They followed up with me when they ordered the tire and reminded me about being careful with the slick tire. read more

Very helpful and friendly staff! Had some questions about my tires and Alfie gave me some great tips!

I am beyond pleased with the service and mechanics help with preparing my bike for track, Alfie is awesome and his crew as well!!!!!! Thank you for your expertise, dedication & support for all the modifications along with friendly & professional atmosphere where it's obvious you all love what you do Excellent work & service read more

Norcal Cycles - Zx6r - Motorcycle Repair Near Me - Millbrae, California

Quite a few early generation, Honda, VFR 800 have charging system problems. Not only will components fail, but quite often the amperage will go high enough to melt, harnesses, connectors, and wires. That was the problem with my interceptor. Normally I work on my own stuff, but this would be a big project and just diagnosing. The problem would require a higher level of expertise. I took it to Alfie over at NorCal Motorcycle's and not only did. They diagnose the problem instantly, but were able to locate some hard to find parts and get it done for what I thought was a fair and reasonable amount of money. I would highly recommend these guys to work on your motorcycle. They've been in business for a long time and the shop seems to be very well run and reputable. Like many of us, I don't have time to waste on flakes, so let's get it fixed right the first time. read more

My brother brought his 2019 GSX-R 750 over here and Freddie took really good care of us. We've known him for quite a few years now and he's always been a good guy. I recently has some issues with my 2018 GSX-S 1000 and I found out that Alfie knows my bike very well because that's what he rides. He wrote me up a great deal for the full service, new tires, front brakes, new sprocket and chain and she is running like she's brand new again with 30,000 miles on her ... these guys do great work. They are definitely reasonably priced, and I'm looking forward to bringing my 1994 Harley FLSTN over here so I can start riding more next year ... I definitely can't forget about Eric the mechanic who did all of the work on our bikes thank you and my Harley is looking forward to meeting you soon read more

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Great service and great people! Alfie was easy to communicate and got the job done! The place was easy to find and parking around the area is plentiful. read more

I saw several great price motorcycles on Nor-Cal Motorcycles LLC and decided to give them a call and spoke to Freddie. Told him what I saw and was interested in checking out. I did a reservation and drove by the next day. This guy was awesome, very knowledgeable, and pleasured to talked to. From first impression to last walking out with a nicely deal bike, he took care of me. I had an Awesome experience and was a HAPPY satisfied customer. I would definitely recommend to anyone to check out Nor-Cal Cycles. Give them a call and ask for Freddie and you to will be pleased. Great and friendly place to purchase you next ride. T. Phu T. Phu read more

Norcal Cycles - Nor-Cal Cycles LLC (Millbrae, Ca) - Motorcycle Repair Near Me - Millbrae, California

Got stuck with my Vespa on my way home. Alfie got me in touch with a tower with a super fair quote. I suspected this to be an electrical issue and they warned me that electrical troubleshooting is expensive (Totally understandable). When they got my Vespa they found right away that this is mechanical, ordered the parts and fixed everything. Will be back. Great place! read more

Sales and Service are the best in the Bay Area! I've purchased from Freddie, he works with you and he knows bikes! Service with Alfie is the tops! These guys never try to upsell and are top notch pros! I'll be back again and again! Retired professional Law Enforcement motorcycle rider.... read more

Norcal Cycles - Another happy customer! - Motorcycle Repair Near Me - Millbrae, California

I was referred to NCC by Andy at Werkshop, and I am very glad that happened. Alfie is amazing! I emailed the Service department on Thursday, got a reply back within an hour, and scheduled an appointment for Saturday. I recently bought a bike and it came with low tread tires. I'm a new rider so I also asked for a safety inspection. Alfie received my bike with no hassle first thing upon opening. He kept open communication with me via phone, email, and when I didn't pick up, left a detailed voicemail. This made me feel very comfortable and I really appreciate the clear communication he had. He broke down things he noticed about the motorcycle I need to pay attention to and provided inputs prior to making any service decisions. Busy with bikes and provides good communication? Love how they find the time for it! The bike was done in a morning and I got a call to pick up early afternoon. When I arrived, he greeted me in his friendly manner and also described what he inspected on the bike. He also provided a lot of safety recommendations and made sure I understood the upcoming services needed for the bike. The detailed explanations he gave really shows how much he cares about riders and their motorcycles, and I really appreciate this type of service. I can tell he loves his job. That being said, I had a great experience. I never once felt pressured and learned quite a bit about motorcycles being in there for only 10-15min. You can totally spend at least an hour in here though; they got lots of great bikes on display! Thank you once again! read more