If you're a new rider looking for a reliable and trustworthy motorcycle shop, I highly recommend…read moreTokyoMoto.
I first reached out to them about my leaking fork seals, and I had the pleasure of speaking with Shawn. He told me I could bring my bike in for a quick inspection, so I stopped by and they took a look at it and gave me an estimate. From the beginning, Shawn was transparent about the pricing, what work needed to be done, and what I would be paying for. Before coming here, I had gotten quotes from other shops, and TokyoMoto's price for replacing my fork seals was significantly better. I was so happy with the price and how they treated me that I decided to have them replace my chain as well. Obviously, adding another service increased the original estimate, but everything was explained clearly and there were no surprise charges.
I had seen a previous review mentioning unexpected or last-minute charges, but that was not my experience at all. Shawn was very straightforward about their pricing and what each charge was for. I always felt like I knew exactly what I was agreeing to. They were also fantastic with scheduling. Since my motorcycle is my daily commuter, they worked with me to find an appointment that wouldn't interfere with my schedule. Luckily, I ended up being able to bring it in on one of my days off, and everything worked out perfectly.
The whole crew at TokyoMoto was friendly, responsive, professional, and transparent throughout the entire process. My bike came back riding great, and I genuinely appreciate the work they did. They've definitely earned my trust, and TokyoMoto will be one of the first places I call whenever my bike needs service in the future.