Received a consultation from them today. The person providing the consult wasn't very professional. Acted more like I was bothering him for him being here. When asked to wear a mask was told flat out no. Which I get you are outside. But as the owner of the home I have a right to want to have mask on while doing a consultation. I wouldn't expect the mask on while they are working. And with the new delta variant the guidelines have changed for outside activities and masks required even outside. The person who answered the phone also got hostile and aggressive when speaking about the Mask request. I understand everyone is entitled to how they run their business. But what is unprofessional and unwarranted is the attitude in which that opinion is provided. We don't have to agree. But you can be respectful in the way you provide your information. So based on the lack of respect and the unprofessionalism and flippant tones I wouldn't recommend this company at all. I also want to point out. My issue isn't their Mask policy while I think they should wear them when doing a consult and knocking on someone's door; my issue is how they presented themselves both in person and on the phone. You can politely decline a request. read more

Great service and Autumn was very friendly on the phone when we called for an estimate. Justin is very knowledgeable and walked us through the entire project. Highly recommend this company! read more

They did a great job for a great price. Needed are paneeded our pair tree stump grinded down and some active roots as well. They did it quickly and cleaned up all of the extra mass in no time at all. Very happy that they were able to do the job without hitting any of our sprinkler system. Fingers crossed we wait another 30 days to see if any new growth comes up and they will come back to take care of it read more

Great service with the best prices. Removed 2 large trees with stump removal, and trimmed a tree. All done within a day and cleaned up after themselves. Highly recommend. read more

When looking for an expert in evaluating trees an arborist is who you'd pick. They are licensed and professionals in this area. While I believe this company has the license and experience to gain the title - communicating with the arborist is rather difficult. One thing was said at the initial estimate. While something entirely different occurred at the end of the job. Additional charges were quoted when an invoice was sent. The work was completed and 4 large trees were removed and stumps grounded up. When questioning the quality of the job ($5,025) it was received as hostile and not permissible. Clearly this company doesn't value the customer opinion or satisfaction part of doing business. I felt my concerns were legitimate as the lawn was torn up from the equipment used. The city street had hydraulic fuel marks from the equipment. And roots were present at the stumps. Questioning this seemed reasonable to me. Especially since I've never had large trees removed before. I would never recommend this company to anyone I know or who needed a tree service. read more

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We had this MASSIVE tree...very tall & a trunk about 3' wide. Not sure what kind of tree it was but it all too frequently would drop pods. No matter how well the area was cleaned...pods and small branches. Called three vendors. NorCal Arborists gave the best offer. Fast forward they arrived (unexpectedly) Sunday morning and three hours later the work was completed. They cleaned our yard and our neighbor's. The work was quick and professionally completed. See before and after photos. Highly recommend NorCal Arborist. read more

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Couldn't have asked for a better experience than I had with this company. They were quick to respond, efficient but careful in the work they performed and kept communication clear. Thank you to Autumn, Justin and your crew. Recommended #1 -- Hands down. read more

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Definitely recommend them. Very friendly service when booking & answered all my questions. I've needed them twice to cut a huge tree down & also remove the a stump. read more

We were concerned about the health of some redwoods on our property. Norcal said the arborist would come and give an opinion, needing $150.00 when he arrived. Justin from Norcal accepted the 150 then told us the trees needed more watering; and major pruning which they would do for $4,100.00! We checked with a true, academic arborist who told us there was nothing wrong with the trees. Yes, we could increase watering, but the trees were basically healthy and did not need the pruning, only removal of some debris. In my opinion, Norcal charges for incorrect information and then attempts to sell an unneeded service for thousands of dollars. I would recommend someone else for a serious tree problem, or if you use Norcal, a second opinion. read more

NORCAL ARBORISTS FOR THE WIN!!! I'm a realistic people with realistic expectations and this company has blown me (and my realistic expectation) away!! Extremely knowledgeable, and even took the time to answer the zillion question I had. When I didn't understand something Justin was able to explain it to me instead of just repeating what was said, unlike other companies (*clears throat* Roberts tree service). Very professional, punctual, reasonably priced, and VERY WELL Communication. It's true what they say... you get what you pay for and even though they weren't the cheapest (I hung up on the company that was the cheapest out of fear) they are by far not the most expensive. I would highly recommend them!! read more

I was looking to get some tree pruning work done as we had recently bought a property with many large trees. I wish I would have hired Norcal Arborists sooner because they could have gave me another bargaining chip during the home buying process. There was a lot of work to be done but Justin was able walk me through what was priority based on my budget. 2 trees have been pruned so far and the guys were quick and professional and left the work area spotless. I went with Norcal Arborists because I want somebody knowledgable that pruned based on the health of the tree and not the hack and slash jobs that I see around my neighborhood. I want to enjoy our trees for decades and Norcal Arborists make that possible. Thanks! read more

We had a tree that needed removing that straddled 4 homes,3 of which had pools in close proximity to the tree.We called Norcal and let me say the entire process,from initial phone call to estimate to job completion, was nothing short of perfect! EVERY employee involved in the removal was polite and professional,the price was right,they showed up on time AND my back and front yards were cleaner after they left than before they arrived!I will certainly use them again for any tree issues I have in the future. read more

We needed an arborist to evaluate the health of a tree that had fallen and produce a report regarding the findings for a civil claim. I had called a few places, but had little luck getting in touch with anyone. When I called Norcal Arborists, Autumn picked up the phone and was extremely helpful and pleasant. She was able to have Justin out to see the tree the very next day, less than 24 hours from when I initially called. Justin showed up on time, took helpful photos, and prepared a great report that is going to be very helpful. Thank you, Autumn and Justin! I will certainly call you again should the need arise. read more

We highly recommend Norcal Arborists they did an awesome job, especially cleaning up! Thank you!

They weren't horrible, but need to clarify their ads on Facebook. Introducing yourself saying "I don't estimate anything until you pay $150" lol. Then saying "All your trees are dead" but not clarifying which should be immediately removed, pose a threat, etc? Simply needed an opinion on a very large lot with a ton of trees. The work they did do was excellent, the office staff, etc were professional. The crew that came didn't knock or ID themselves however on the two days they were here, but once I approached them were great. Did a nice, clean job. Ultimately the work was good. The sales pitch could use some work in person. Will I use Nor Cal Arborist again? IDK. Depends. Some of the remarks made in person rubbed me the wrong way on estimate. But again the actual quality of work was excellent ultimately. read more

Kind, professional, affordable people. They did a great job removing three trees and thinning two redwood trees, including a really messy plum tree!!! They even went to our neighbor's backyard to clean up any debris that fell over their fence during the job. Definitely recommend them for your tree needs. read more

I had them trim a large oak, large elm, and medium ash in my backyard as well as remove two smaller trees. I got some good advice from the arborist before the job, they scheduled the job right away, and the four guys who came out to do the work were competent and professional. They also cleaned up the yard when they were done. read more

Thank you Nor Cal Arborists, I was very pleased with the work done and dealing with all your polite staff was great I will be calling you back for more work and definitely referring you to friends and family. read more