Ashes to Ashes came out to clean out the chimney in our new home. The team was flexible when we had…read moreto reschedule due to an unexpected event, and were friendly, clean and professional. Our fireplace was especially dirty and they took the time to examine the current condition and made some great recommendations that we hope to follow through on. I would certainly recommend reaching out for service!

Great service and great work. Was very communicative and Had great pricing as well. I would…read moredefinitely recommend them

Mike did a wonderful job! I called him not entirely sure I was reaching out to the right service…read morefor what we needed, but I'm so glad I did. We have an older home with a gas wall heater that needed to be cleared and cleaned -- lots of built-up soot in a house dating back to the 1960s. I explained the situation over the phone and Mike knew exactly what to do. We were truly impressed by his knowledge, expertise, and attention to detail. He also went out of his way to fit us into his busy schedule. We don't even have a chimney, but that didn't matter -- Mike has the skills and know-how to tackle whatever the job calls for. Highly recommend!

This business is FANTASTIC!!! The owner arrived and made sure that no ash would get anywhere around…read moreour house. He arrived before his scheduled time but not the "annoyingly early" some people do. He was extremely helpful and nice. We did need some service to our chimney and he gave suggestions on how we could get it done cheaply, with expensive results. I will use this business every year to inspect our chimney. A+++

We used this service to clean our dryer vent. They were on time, fast and efficient. Clearly…read moreknowledgeable and communicated well during the process. We'll use them again as needed.

The team was terrific! They inspected our dryer vent and venting system and came up with a…read moresolution. They performed the work that same day and were kind, clean, and courteous. If we ever run into trouble in the future, they will be the first call.

Trainee and his mentor were very nice young men. Courteous, clean and efficient…read more They charge a 4% fee if you pay with credit card, which is understandable but they did not mention that when I made the appointment. I would've got cash. Was told they'd waive it since it wasn't disclosed. They did not waive it in the end. It's about communication and follow through.

We had a rusted out door on our ash removal chute at the outside of our fireplace. They were able…read moreto get a replacement, and fit it into place. Couldn't be better!

I had a great experience with Mike's Mobile. I contacted them through Yelp's messaging to obtain a…read morequote. I was given a list of prices for cleaning various types of fireplaces. I continued communicating with Mike's Mobile over Yelp messaging to schedule an appointment for them to clean and inspect my fireplace. I receive lots of reminder emails and text messages about my appointment. I appreciate these types of notifications as it makes it very easy to keep up to date with when they would arrive. Bryan arrived on time for my scheduled appointment. He was very friendly and explained the whole process of cleaning and expecting my fireplace. He took lots of pictures during the inspection so I could see how my fireplace is doing on the inside and outside. The entire cleaning and inspection took about an hour. We spent about 20 minutes reviewing the images, discussing what should be fixed (my fireplace is very old), and going over the quote for future work. I am very happy with my experience with Mike's Mobile and look forward to working with them again in the future.

Anthony Wilkie always goes above and beyond with everything he does. Excellent customer service! We…read morerecommend Anthony always!!!

Easy to book, friendly helpful and knowledgeable tech, gave thorough explanation of issues and…read moreprovided a prompt report were all helpful with a recent inspection for a home purchase.

This would've been a 5 star review but... Scheduling was complicated. I was getting phone calls,…read moremessages and text from three different numbers and it was confusing. I thought I had an appointment confirmed but then I was told because I didn't call someone back it was cancelled..then they showed up?? The guys were nice. Eli explained what they were doing. They were quick and efficient and they left everything clean. They did a great job. They explained what they did and what they saw that might need work And at that point, they walked out the door with a five star review. Here's where it gets dicey. When they came, my flue was open. Being widowed I've learned to make fires but I have never opened or shut the flue. It was open when they got there and when they left the last thing they said was "OK now you can make a fire". But they didn't tell me that they had shut the flue or damper. I didn't know it was a thing until I made a fire and my house filled up with smoke. Opening all the doors and windows didn't work. The fire alarm kept going off. I couldn't make it stop. I shut the glass on the fireplace. Ended up having to call the fire department. I had to get my cats and throw them out in the rain and wait outside. The fire dept confirmed the flue was closed. They opened it and they brought in big fans to air the smoke out of my house. It's still smell smoky. The worst thing is this was super traumatic for me. I didn't know why the house was smoky I didn't know what to do. I didn't have my husband or anyone to help and I was panicked. It was a really horrible experience except for the hot firefighters lol. Based on that they would get zero stars so I gave them 2

I researched a bunch of chimney sweeps. Turns out many were related. They all up into one agent…read moresetting appointments, some sort of corporate or franchise thing? Need to be careful about this. I picked Darren because he's local. Previous owners somehow screwed up the functionality of my fireplace. They tore some things out so when I do have a fire, usually duraflame, some of the smoke leaks out into the room. Darren diagnosed the problem and did a custom fix, installed a smoke guard, chain screen protector; did a great job, doesn't leak anymore. Great service, good price; also an honest chimney sweep, he looked at the chimney said it doesn't need cleaning. Highly recommend.

I was greatly pleased with the service that Darren gave to my job from start to finish. He assessed…read morewhat was needed on the first visit and at that time scheduled a date for the work. He followed up the next day with a confirmation. The work was done right on time. He told me all that he was doing: the cleaning, the repair of our old chimney, and the replacement of the cap. When he left the space was clean and the fireplace was ready to enjoy. His charge was competitive but far less than a previous bid I received. Many thanks!

Got the premium package which was slightly better pricing. Easy to schedule and good communication…read more Had to change my appointment due to emergency which was fine. Showed up about 20 min late after the assigned window, but would have been nice to update me earlier. Seems like they did a good job, took around 1-1.5 hrs, however left a lot of dust and debris after on my kitchen counter and on the bed in the bedroom after they left. They also helped me change the air filters in the heater. Addendum: upgraded to add 5 stars after they reached to to rectify the situation. Appreciate it

I requested quotes from several duct cleaning companies through Yelp and Duct Pros stood out for…read morebeing straightforward and reasonably priced compared to others. One big tip skip the promo emails. The deals you get by contacting them directly are much better than what's advertised in those marketing blasts. Booking and pricing experience Communication was easy and transparent. No aggressive upselling, no pressure to add unnecessary services. They also offer solid incentives if you schedule on a weekend and are flexible with payment options, which I appreciated. Service experience The crew showed up on time and finished everything efficiently in about two hours. They did not show up with flashy uniforms or branded trucks, but honestly that mattered far less than the quality of the work. They clearly knew what they were doing and moved with purpose. They went the extra mile by pulling out the dryer and cleaning it thoroughly from the inside, not just the vent line. Bathroom exhaust fans were cleaned properly as well, which is something a lot of companies rush through. Results This is a relatively newer house so there wasn't a ton of buildup, but the work was done cleanly and professionally. No mess left behind and no shortcuts taken. Final verdict If you want honest work, fair pricing, and zero sales nonsense, Duct Pros is an easy recommendation. I would book them again without hesitation.

He showed up right on time He did a thorough inspection of…read morethe chimney. He was very honest in saying that we don't need any additional work at this time. Much appreciated

We had an issue where water was leaking down the chimney into our living room. A storm knocked the…read moreold chimney cap off the chimney, and the old chimney cap damaged the pool solar panels. That caused the pool solar to spray water toward the chimney. The mortar was falling apart in some places too, so water could potentially leak in through the sides of the chimney. Sam from Hex Chimney did a great job repairing our chimney!

Daniel works wonders & knows gas fireplaces. He had to dismantle our 10 year old fireplace and…read morereplace a couple of parts. The fireplace works perfectly now. He was very neat and clean & communicated about everything he was doing. I highly recommend Safe & Warm!

This 5 star review is for the super friendly customer service that Celeste provided over the phone…read more She was very knowledgeable and helpful when discussing the buzzing problem I was having with my fireplace. Unfortunately they were so backed up with other customers, the earliest appointment they could make for me was 6 weeks out. (That's probably a good sign of the quality of work they do.) In any case, I ended up ordering a replacement part for my gas fireplace and installing it myself. However, the next time I need fireplace maintenance, Safe & Warm will be the first company I call.