Staff is rude including management. Also the store manager is incompetent and has very poor…read morecustomer service skills. He should be fired immediately. I refuse to shop here again after seeing how he handled an older lady's request for help finding merchandise.

took my lawn mower in for a warranty repair was told that I had to pay a $35.00 service charge for…read morethem to look at the mower so I paid it I told them that before any repairs was done that was not covered by the warranty to please call me before the work was done and checked the box on the service repair order to call before any work was done.... well that did not happen I got a call that the mower was ready and would not be under warranty..... so I paid a service fee and a repair fee on a 9 month old mower that has the same problem..

Have everything you want and nice service. Love this place. The staff is very friendly.read more

Great selection of hard to find items, quality stock, competitive prices, and the staff is…read moreincredibly helpful and friendly! Shop local!

After such horrible service at Home Depot, I came here and lucked up and got a patient worker name…read moreKevin who pondered on how to fix my shelf. He got me a L bracket and some screws and told me if it did not work to take back to any location. I worked on the shelf for a minute because I actually thought some brackets from another item I had would work since it had a level end but it didn't. Kevin was super amazing and wanted to know if things worked out. It did. I however had to take back his bracket and screws to the other closest location to get it right. Thanks so much Kevin. You were totally amazing. 1000/10

Excellent customer service! Employees are always friendly and willing to help find merchandise.read more

This place has the most rude and scammy environment on earth. If you're starting a business this is…read moreNOT the place for you. I bought the predator 4400 psi to better my business, John offered me a $300 warranty and asked if was using it for commercial business. I replied yes and he still offered me a warranty that I later found out would void because I can't use it for commercial business. So instead of TELLING the customer that, he decided to be a sleaze and try to upsell me a void warranty. it was missing a $5 pump dipstick. I called later, spoke to John and he told me "if I didn't like it then I could throw it in the car and take it back". Even though HF claims they manufacture the predator, somehow they don't send spare parts after customers purchase a $1000 worth of product that is missing parts, scratched and dented and was sold prior. After calling the Warner Robins location, they told us they would be happy to give us a spare dipstick from another model. We got the dipstick, it was having trouble starting. As I said the box was already open so we decided to take it back. We called and asked them if the gas had to be removed and they told us yes but if we didn't know how to do it, they would do it for us. We drove 30 minutes to return it. We came into the store and I asked the rude bald manager if we could return the pressure washer. He looked at me, looked away and said "Line". the store associate told us to drain the gas in the land next to their store which is illegal and as he said this the manager ran outside and threatened to call the police on us. He told us nobody at that store told us to bring it back with gas so someone lied to us. This is not a business, they treat customers like dog shit.

From the owner: Harbor Freight Tools is the leading discount tool retailer in the U.S. selling great quality tools…read moreat "ridiculously low prices" in stores nationwide. Harbor Freight Tools stocks over 7,000 items in categories including automotive, air and power tools, shop equipment and hand tools. With a commitment to quality and a lifetime guarantee on all hand tools, Harbor Freight Tools is a favorite of automotive and truck repair shops, government agencies, schools, manufacturers, contractors and tool enthusiasts who want top-quality and great selection and value.