I called Austin, who is the floor manager, last week about an issue I was having with my the music…read morein my truck. Austin quickly arranged an appointment for me and I was in and out in no time. Austin is very professional yet he is very down to earth, in a way that customers understand what's going on, and has been that way since I started going over there since 2020. Ken's is the only people that will use to purchase from music in all my trucks and my security system they installed as well in my house.

best in the business! they don't give you the run around and sell the best product! would not shop…read moreanywhere else

This is the second and last time I'm visiting this store. This time I arrived at 1155 to buy a AC…read moreto DC power adapter. They have a line of adapters where you match the adapter to the plug, both sold separately. There were about 20 plugs of varying diameters and pin configurations so instead of standing there and opening up each package and plugging it into my router, I waited on the store employee who was working with another customer at the counter. Had the Sunday morning gospel cranked to the max; very annoying. So after milling around for 20 minutes waiting on him to finish up with the customer, I left. No "I'll be right with you", not a word. This store sucks!

I have a very bad experience with my recent visit to this Best Buy - Warner Robins store location…read more Here's why: Last week I dropped off my gaming computer to have it serviced due to a power supply that went out. So after received an email stating that my gaming computer was ready to be picked up I arrived the gentleman at the Geek Squad stated I did not owe a balance for anything I repeated myself three different times and the gentleman said I did not OWE anything due to me being a total protect member. After leaving the store I received a phone call with voice mail a gentleman stating I did owe a balance he forgot to tell the gentleman I owed a balance. I do NOT think this is right to have me come back to the store when the other gentleman stated I did not OWE anything since being a total protect member. To me, This is not a good way to represent a multi million dollar company and how they handle their business with customers. Bad practice it seems like to me.

This is not a particularly good Best Buy. Nor is it the worst. Based on my latest visit, these…read moreare the opportunities that I saw. First, I never saw nor was spoken to by someone who worked there. Maybe they were shorthanded. Maybe people didn't show up when they were scheduled. But whatever the reason, I literally couldn't find any help. Second, the open box section of TVs is an absolute mess. There is essentially no organization to it and nothing was labeled so I had no clue how much stuff cost. I would have asked someone, but yeah, I couldn't find any help. This was frustrating as I was looking to buy a TV that day. Ultimately, it was a very disappointing visit and I left without buying a TV. I feel like there is great room for improvement. I won't return unless I absolutely have to.

Worst place ever. It has horrible prices and customer service. The owner is a jerk and gets mad…read morewhen you point out the obvious scams. If you just come here for the repair then it gets worse you will be overcharged and you will get your pc back with different parts. WORSE PLACE EVER ANY OTHER PLACE IS BETTER!!!

STAY AWAY at all costs... avoid it like the plague !!!!…read more Needed to take the computer in for repairs and I regret setting foot in the place. Like every other 1 star review on here, I agree with them completely. The building is trash. It reminds me most of a junkyard. There's absolutely NO ESD protection on any workbench. At every step of the repair, he did all he could to convince me I needed additional repair actions outside of the "bench" service... I had a bad Motherboard, a bad hard drive... on and on. The worst part of this horrible experience was watching him work... it took way too long because of all the interruptions, visitors, etc. I'm certain if I had left it there, he would have cashed out on all those imaginary problems that he found. Just pay to reactivate your warranty if you need to... it would be cheaper! If you can't smell SCAM as soon as you walk inside, get your nose checked, cause it's pretty obvious in that place. I was actually looking up small claims consumer protection lawyers about mid way thru!!!

I would recommend TJ's Electronics to everyone. Not only did he fix my computer at a great price,…read morehe also showed excellent customer service with a smile. I also received my computer back within a couple of days. He thoroughly explained what steps he took in order to fix it.

Always responds as fast as they can. I'm a frequent flier who called at least 6x a year until cars…read morewere made that would not allow you lock key in car. Down to 2x or 3X a year now for house lock-out. I trust no one else to rescue my absent intended self.

Needed an unusual key made. All Secure Safe & Locked didn't have it in stock but ordered it for me…read moreand I had it made as soon as they notified me the blank was in. The price was quite reasonable, and I appreciate them finding what I needed. I highly recommend them.