Kelvin was very responsive and set up an appointment very quickly. He showed up on time and did…read moreamazing work, the difference in performance between before the cleaning and after is amazing. I highly recommend Grill Guy if you need your grill cleaned.

Showed up on time. Did the cleaning job thoroughly without using any harmful chemicals on the…read moregrill. Cleaned up the garbage and debris.

I was looking for a gas log set for my fireplace. Dory and Steve took the time to explain and…read moreadvise me on what type and size set was appropriate for my fireplace. When they didn't have the design I wanted, they special ordered it for me. Steve then installed my gas logs with precision and professionalism. I am very happy with the finished product and feel it was worth every penny. If you need help with gas logs or anything else for your home, I highly recommend Dory's.

From the owner: Specializing in: - Fireplaces…read more- Gas Logs - Heating Stoves - Barbecue Grills & Supplies - Fireplace Equipment - Patio & Outdoor Furniture - Heating Equipment & Systems

We purchased one of these grills through Lowe's in December of 2025. We discovered on 03/29/26…read morewhen we tried to use the grill for the first time (because who grills in the cold of winter?) that the delivery people had not assembled the grill correctly and left parts unconnected. The delivery company (XDT) refused to address the problem, so we contacted Chargriller customer service. They were absolutely useless and unhelpful and refused to send any technician to fix the problem. As a result, we are now going to have to return what is probably a perfectly good grill to Lowe's, and they will lose a sale. The customer service representative was snippy and totally unhelpful. I have nothing but a very bad taste in my mouth now for the Chargriller company and strongly discourage anyone from buying their products.

Horrible customer service! I have N $800 chargriller gravity…read more980. It's only 2 1/2 years old They have discontinued one of its best features, the remote control app for your cell phone. Stupid decision-no concern for those that bought their products I'll never buy their products and tell this story to everyone

I agree with other online posts on various sites, if zero stars were an option, that's what I'd…read morerate this company. Approximately 60 days ago, we had a bedroom fireplace gas starter that stopped working properly. They assigned a technician. They rescheduled multiple times, claiming to have car trouble, busy schedules, etc. They finally showed up and I was very uncomfortable with the service tech. After inspecting the unit and climbing into our attic, he showed us a video of our chimney and told us the home had been improperly built by our custom builder 16 years ago. So, he told us they would need to cut into our drywall and conduct a major renovation to get the unit to work. We have had our fireplaces serviced and no one else ever told us there were major issues and fire hazards, etc so I just didn't believe his video and told my husband I was concerned the rep might have even created damage to drive up a bill. The rep later reached out to schedule a follow up and we declined service because we just didn't trust them. A month later these people put a $250 lien on our home as a service/trip charge. Who does business like this? Send us a bill. Call us, but no one with any level of integrity or customer service, puts a lien on a home just because you're angry we didn't fall for your trumped up sales pitch to conduct thousands of dollars of unnecessary work at our home. Contractors often walk into nicer homes and inflate pricing, etc because they assume homeowners will just pay for it. In more than 30 years of homeownership, we've dealt with many businesses and I agree with what other reviewers on Angi, etc said about this company, 'they have to be the worst company in Atlanta'. No one has ever placed a lien on any of our homes. Ever. We took a chance and used this firm as they were one of few listed to provide replacement parts for our fireplace. Please don't take a risk and trust these people. They have no integrity! Such a horrendous experience in every way.

As the adage goes, you're only as good as the people who work for you. North Atlanta Fireplace has…read morequite the curmudgeon working for them. His name is Noel Daniel. Noel does the fireplace installations. Noel was rude and abrasive from the moment he entered my home. I asked him to use shoe covers upon entering my residence. Instead of just putting on the shoe covers, he asked me why he had to wear shoe covers, and proceeded to walk towards the fireplace. I stopped him again and insisted that he put on the shoe covers. He also came in without a face mask. In this age of COVID, every home service provider should wear mask. There's no need for such boorish behavior, especially since he's supposed to provide a service. But as Clark Howard would say: that's a perfect example of customer 'no service'. Noel was in my home for thirty-three minutes, he charged $250.00, made no attempts to clean, and left all of his debris(boxes, old logs, screens, etc.), in the middle of the floor. Unfortunately, I had to leave for work, so I didn't discover this dissater until I arrived back home, leaving my wife and I to clean up his mess. Whether he's an employee of North Atlanta Fireplace, or an independent contractor, he's most unprofessional, and reflects poorly on the company. Caveat emptor!

Donna and Nancys willingness to help us figure out what equipment we needed is what won me over!!…read more But the entire experience doing business with them will make me a loyal customer for life!! Donna has everything a person needs to open a restaurant from commercial equipment to silverware!! I can't wait to get started on our outdoor kitchen with Donnas help!! If price and quality is important to YOU then Southeast Equipment Sales is there for YOU!! Tell them I sent you!!

From the owner: You don't have to spend a fortune to turn your dream-restaurant into reality! We sell Top Quality,…read moreNew & Pre-Owned, Reliable Equipment and Fixtures for Restaurants and Food Service Businesses at a fraction of the cost. Contact us today for your Delivery or Shipping Quote!

Great selection of appliances, lawn and garden equipment and tools. Hometown store without having…read moreto travel far.

After such horrible service at Home Depot, I came here and lucked up and got a patient worker name…read moreKevin who pondered on how to fix my shelf. He got me a L bracket and some screws and told me if it did not work to take back to any location. I worked on the shelf for a minute because I actually thought some brackets from another item I had would work since it had a level end but it didn't. Kevin was super amazing and wanted to know if things worked out. It did. I however had to take back his bracket and screws to the other closest location to get it right. Thanks so much Kevin. You were totally amazing. 1000/10

Excellent customer service! Employees are always friendly and willing to help find merchandise.read more