Paige does such a great job, I won't trust anyone else with my eyebrows. She is sweet, relatable,…read moreand takes her time with your service. Her new suite is adorable, clean, and cozy and her pricing is very fair. It's easy to book an appointment and make payment. Highly recommend!

love paige so much!! she does such an amazing job, super quick and always makes me feel beautiful…read morewhen i leave her salon!! i will only see her now since i started waxing with her!!

So this wonderful salon has survived the hard times of Covid and a tsunami courtesy of Hurricane…read moreIan. This salon is one of the best kept secrets in Naples. It's run by a wonderful and gifted woman (Dolores), who lost her beloved husband to a heart attack way too early. Her prices are reasonable, especially considering that she makes you look beautiful. Whether you are getting your eyebrows shaped or indulging in a facial or treating yourself to a mani-pedi, please consider patronizing this salon. Dolores is a gifted beautician and a beautiful soul--a combination rare in this industry.

SIMPLY AMAZING! Best facial and pampering by Dolores, the owner, in Naples. We are SO grateful to…read morehave found her. Extremely clean and relaxing environment. Plenty of parking available. A must try if you're looking for an amazing facial treatment. Love that her daughter Grace and niece work with her.

They continue to short the time. I do 1.5 hours supposed to have 10 minute 5 before and 5 after to…read morechange clothes meet with therapist etc.. Today I complained again and said I was shorted. I was at the check out desk 10 minutes before my hour was up. Mind you I had already changed into my clothes. When I complained she got snotty with me and said I will review the cameras. Horrible customer service.

WARNING! I have been a loyal customer since 2019, regularly driving from downtown Naples to Lely…read morefor my appointments. Recently, my husband and I decided to relocate, and I needed to cancel my monthly membership. At the time of cancellation, I had accumulated three prepaid hours. To avoid continuing to bank additional hours, I completed the required online cancellation form and was verbally assured that my remaining hours would be converted into gift certificates. Shortly afterward, I received three gift certificates via email. Today, when attempting to use the last gift certificate, I was informed that it had expired because I only had 60 days from my final monthly payment date (4/13/26) to redeem it. However, the gift certificate itself clearly states that it is valid until 10/22/26. The assistant manager, while polite, proudly presented a copy of the cancellation agreement and insisted that I had agreed to the 60-day limitation when I signed the form. Unfortunately, she appeared to have no authority to resolve the issue and demonstrated little understanding of basic customer service principles. Based on previous reviews, it seems this is not an isolated incident. The discrepancy between what customers are told, what is documented on the gift certificates, and how the business ultimately handles these situations reflects a pattern of deceptive and unprofessional practices. Long-term customer loyalty appears to hold very little value here.

I cannot say enough wonderful things about my experience with Jenny. My daughter and grandson gave…read moreme a gift certificate for a facial for Christmas,something I had honestly been a bit hesitant to try. I had never had a facial before and wasn't quite sure what to expect. Well, my daughter finally made the appointment for me, and I went in feeling a little apprehensive,but that feeling quickly melted away. Jenny made me feel completely comfortable from the moment I arrived. I decided to trust her guidance and went with the microdermabrasion, and I am still in awe of both the results and the entire experience. It was pure relaxation, truly a zen-like escape. I could have easily fallen asleep! My skin feels amazing, and I left feeling refreshed, renewed, and so glad I stepped out of my comfort zone. Now I can't stop smiling when I think about how hesitant I was at first, I am absolutely hooked! This turned out to be such a thoughtful and wonderful gift, and Jenny made it unforgettable. I'm already looking forward to my next visit.

I get a Brazilian and Jenny is quick and efficient! Very sweet personality too. Her studio is clean…read moreand beautiful. Highly recommend!

I have been going to Karina for over 10 years she is amazing all of her products are of the highest…read morequality. Her facials are superior she is an expert at suggesting what would be best for you and making the experience relaxing and amazing. I call her the "Queen of Eyebrows" definitely the best. When I get them done other women always compliment me. Her Salon is spotless and elegant, Karina is the sweetest lady I know. She is a true gem in Naples

Karina is amazing! She always does a perfect job on my brows, and her facials leave my skin glowing…read moreevery time. Her new space is absolutely beautiful! It's so relaxing with gorgeous views of Fifth Avenue. She's warm, professional, and instantly makes you feel comfortable. Truly the best!

I really wanted to like this place but I think I caught Jackie on a bad day. She did a good job on…read moremy brows but was impatient and abrasive when explaining things I'd rather go somewhere where I don't feel like the brow tech is mad at me for literally existing. Scheduling is really good (I love that they send you lots of reminders) and the facility is pleasant but it's not worth being talked to and treated in a way that makes you feel physically and mentally uncomfortable 30% of the time. It had all the makings to be a 5 star experience, but the in-person part was not good. If you don't care about how nice the estheticians are and prioritize speed and efficiency you should book with Jackie. But it was just too aggressive and rude for me. I prioritize getting treated nicely. FYI the location is on the second floor, on the exact opposite side of where their sign in placed. From the front of the building it's to the far left.

I am really cautious of trying new eyebrow places, but after reading the reviews I decided to come…read morehere and get my eyebrows done by Summer and she did such an amazing job!! She just cleaned them up nicely without changing the shape. The space is clean and bright and the people are very welcoming. I definitely will be coming back!

I booked a whole day here, massage, facial, pedicure while on vacation. I've been to several spas,…read moreand highly recommend Woodhouse if you are in the area. Most importantly, the services are great. The pedicure was fantastic, clean, comfy massage chairs, warm neck towel, all the extras. My massage was fantastic and specific to my personal needs (pregnant!). My facial was the biggest surprise, not just because I was glowing afterward, but because the massage during my facial to my arms, shoulders, feet, was... amazing. Where this place really wins is the quiet room, amenities, and staff. I like a bit of time between services, that quiet room is cozy, with tea and little snacks, it's truly lovely. This place feels like they have an Army of staff, constantly checking the locker rooms and quiet room, cleaning up after guests. Everything was so clean. I will spare the internet from my personal dramas, but I also had a family emergency the day of my service. My husband had called the spa to pull me out of my massage. It was 30 minutes into my first service, and I had to cancel my whole day. The staff were more than professional, they were genuinely caring and kind to me as I was crying, they were even going to drive me to the hospital. Later that afternoon I called back, believe it or not they were able to get me rebooked with some differences, before the end of my vacation. This is the kind of business you should be very happy to support.

WOW! Another amazing spa treatment at Wood House Spa. The moment you open the door you are…read moretransported to luxury surroundings. The check in was welcoming and I was treated like royalty being guided to the beautiful locker area then tranquility waiting area. I was given the best facial by Maria who evaluated and recommended the perfect facial to fit my needs. The checkout was very warm insuring I was taken care of and offered to book my next glorious session. Highly recommend especially if you want to treat yourself or someone you truly want to spoil. The lavish indulgence you receive is second to None. The staff is so well trained and truly exceptional at their jobs.

I am disappointed. Had gel taken off but it really didn't get taken off and then the manicure was…read morevery sloppy and the technician didn't understand what I wanted I won't be back

Me and another person walked in for pedicures. We waited and they called us both back, then only…read moreserviced one of us. Then took another walk in before me. At that point i voiced my issue and I walked out. The whole point of going together is to get them done at the same time. If you cannot accommodate then you should have just said NO! Was i suppose to wait until the person i came with was done and then she has to wait for me? NO! We definitely will NEVER return!

The threading itself and final brow shape were good and clean. However, the experience felt…read moreuncomfortable. I was asked to hold my eyelid with my finger and when it wasn't enough, pressure was applied directly without warning. I understand this can be part of threading, but it should be communicated and done gently since the eye area is sensitive. I even mentioned discomfort at the time. I'd just advise being more gentle and checking client preferences, as there wasn't much discussion about my preferred brow shape.

I have been a client of Saadi for over 10 years. She is the only person I trust with my eyebrows!…read moreI've gotten numerous compliments on my brows and I can't say it enough, Saadi was and always will be the brow expert of Naples, Florida. She also offers a variety of services which is awesome that way you get more done in one place without having to book at multiple locations. I can't say it enough, but she is my girl and I never left unsatisfied! Every experience has always been pleasant, her studio is very clean and appointments have always been a breeze.

On time, clean, and courteous service. I scheduled for a pedicure but was able to add on a…read moremanicure. So pleased! I will be back!

I went with my mom on a rainy day in Naples. Wish I would have waited until we got back home. The…read moregirl who did my mani & pedi was rude and honestly unprofessionally dressed. $45 pedicure that took maybe 20 minutes, $7 to take the 4 gel toenails I had left off and $25 regular manicure that had no shape and I didn't even get lotion and hand massage. We usually go to another place when we are here but it closed.