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    Encore Nail Spa

    2.7 (32 reviews)
    Closed 9:00 am - 6:30 pm
    Updated 3 months ago

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    Services - Encore Nail Spa

    Eyebrow services

    Nail fill-in

    Toe nail fill-in

    15 More Services

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Encore Nail Spa Photos

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    Recommended Reviews - Encore Nail Spa

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    Enough staff to service all at the same time.  They have beautiful white leather massage chairs.
    Ann L.

    Great place for a ladies day. 12 of my friends and I celebrated my birthday here and the service was fantastic. Jenny, the owner, made sure there were enough technicians for all of us to get treatment at the same time. Terry, the receptionist and bartender extraordinaire, was great in helping with setting up the bar area for the food and made sure our wine glasses were always full. The salon knew I was celebrating my birthday and had birthday balloons at the bar. All the nail technicians were great. A shout out to Moon as the dancing technician who got into our festivities. This is a relatively new place that is tastefully decorated. Beautiful white massage chairs lined both sides of the room. Pedicure station was clean and used disposable water liner on the tubs to keep everything hygienic. Unlike others who have reviewed this salon, we found the service to be excellent. Prices were a bit on the high side but still reasonable. Would definitely come back and highly encourage those who have a ladies group event to give this place a try.

    Drew blood. All around nail then plopped 2 kinds of stuff on it.

    The nail tech started on my left hand and immediately the blood spurted out. The tech beside him pushed a bottle of something over and he swishes it on. By now the blood was all the way around the nail. She shov³ed another bottle toward him. It seemed like she was trying to help. He finished nails. He pointed to sink. I just wanted out. I got to desk and showed receptionist who called someone over to look. She said "what do you want from me?" Receptionist said put some neosporin on it when you get home. No offer of anything I did not tip. I left in tears. 2 days later you can see the black and blood sealed in. I will not be back. I sent a very detailed message to the owners thru their online portal. No response! Unreal. My doctor just prescribed O antibiotics. Oral and topical.

    Jake J.

    Drove out here to buy a gift certificate for Mother's Day. Figuring give the new business a chance in town. Upon my arrival at 6:30 the place was closed and everybody was long gone even though the sign says as well as the Internet that they're open till seven. Very disappointing. Thanks for wasting my time.

    Brenna H.

    My sister and I went here to get our nails done. My mom recommend it as a newly opened nail salon in Naples. My sister got a dip manicure in a bright red which was really nice. I got a pedicure and the most expensive version. It was really nice with hot stones, but realistically the massage was definitely not 15 minutes. I'd definitely return, my opt for one of the lower priced gel pedicures.

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    1 year ago

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    18 days ago

    Business owner information

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    Jenny N.

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    6 months ago

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    10 months ago

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    3 years ago

    Nicely decorated new salon, convenient location, reasonable prices. Their massage chairs are amazing!

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    3 years ago

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    Ask the Community - Encore Nail Spa

    Review Highlights - Encore Nail Spa

    Jenny, the owner, made sure there were enough technicians for all of us to get treatment at the same time.

    Mentioned in 5 reviews

    Read more highlights

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    2.3(37 reviews)
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    I have the monthly plan (for the past year) and customer service has been excellent and…read moreaccommodating and massage therapist Tammy is superb. I have been to many massage therapists over the years in different places I have lived and I can't say enough about Tammy's knowledge of the human body and skill at stopping & releasing my back spasms and increasing my range of motion in my neck, back and shoulders. (I had 2 back surgeries years ago that didn't heal well) The rooms are quiet and always clean, staff is always friendly and the bonus is you can come in everyday and use the hydroluxe machine (which is awesome) for free for 15 minutes.

    WARNING! I have been a loyal customer since 2019, regularly driving from downtown Naples to Lely…read morefor my appointments. Recently, my husband and I decided to relocate, and I needed to cancel my monthly membership. At the time of cancellation, I had accumulated three prepaid hours. To avoid continuing to bank additional hours, I completed the required online cancellation form and was verbally assured that my remaining hours would be converted into gift certificates. Shortly afterward, I received three gift certificates via email. Today, when attempting to use the last gift certificate, I was informed that it had expired because I only had 60 days from my final monthly payment date (4/13/26) to redeem it. However, the gift certificate itself clearly states that it is valid until 10/22/26. The assistant manager, while polite, proudly presented a copy of the cancellation agreement and insisted that I had agreed to the 60-day limitation when I signed the form. Unfortunately, she appeared to have no authority to resolve the issue and demonstrated little understanding of basic customer service principles. Based on previous reviews, it seems this is not an isolated incident. The discrepancy between what customers are told, what is documented on the gift certificates, and how the business ultimately handles these situations reflects a pattern of deceptive and unprofessional practices. Long-term customer loyalty appears to hold very little value here.

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    Happy Nail - Thank you Helen. I love my pure hold nails. They last over three weeks

    Happy Nail

    4.0(44 reviews)
    7.0 mi
    $$

    Happy Nails is my Happy Place. Had my nails done today with Helen and couldn't be happier with…read morethem, they look perfect. She used the Pure Hold Gel in pink and Helen introduced me to Chrome, so pretty! Going back to get a matching Pedi tomorrow. Thank you Helen for being so welcoming and taking such good of my nails

    Very disappointing first visit. I was told a 15-minute wait but ended up spending over 2 hours for…read moreSNS nails (which they recommended Pure Hold instead) and gel toes. The technician left me mid-service for about 45 minutes to completely service another customer (toes, manicure, and even an eyebrow wax). This woman was not a regular at this salon and did not even ask for the other services until after her pedicure/toe polish. This was unprofessional and disrespectful. A paying customer should never be abandoned halfway through a service so someone else can be taken. The technician acted like it was no big deal when she got back to me. Just commented how easy my SNS came off. While the final result looked fine, the service was overpriced, and there was no pricing posted online or in the salon. Multiple customers were visibly frustrated as well during my visit. Based on this experience, I would not recommend and do not plan to return. I did not say much during my visit as I am not one to complain or have confrontations with others.

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    Sunset Strands

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    4.0(5 reviews)
    6.9 mi

    I'm honestly still in shock over the sheer unprofessional nature of this business…read more This morning I booked a hair cut with owner Dana based on great reviews. I was given an 11 am appointment. At 10:39 I was called by a member of the salon saying they were cancelling my appointment because I was a no show. I explained that the appointment I was given was at 11 am but that I happened to be right down the street and I would come right away. They refused, and told me that it was too bad and that they wouldn't hold up any of her other appointments. They went back back-and-forth between saying that it was the fault of a new hire and that I should've gotten a text message about the appointment time, (even though I never did). They were not apologetic at all about the fact that there was a mixup, and in fact they were out right nasty. When I called back to speak to the owner, they told me I was trying to finagle my way into an appointment. I honestly don't know how this place has so many good reviews. They are unprofessional and clearly disorganized.

    I have been a customer of Dana for years .... Met her at a competitors salon she worked at and just…read morefollowed her from salon to salon until she landed her own salon . I am an old dude who has had a few bad hair cuts over the years as I moved around . What I can honestly say is Dana is a true professional who listens to what you want and delivers . My hair has some tough waves ... cut wrong and they go completely uncontrollable . Told her what my retired barber up North told me ... she got it immediately . Bottom line ... she is one of the best at what she does .

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    Encore Nail Spa - othersalons - Updated July 2026

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