Me and another person walked in for pedicures. We waited and they called us both back, then only serviced one of us. Then took another walk in before me. At that point i voiced my issue and I walked out. The whole point of going together is to get them done at the same time. If you cannot accommodate then you should have just said NO! Was i suppose to wait until the person i came with was done and then she has to wait for me? NO! We definitely will NEVER return! read more

Great place for a ladies day. 12 of my friends and I celebrated my birthday here and the service was fantastic. Jenny, the owner, made sure there were enough technicians for all of us to get treatment at the same time. Terry, the receptionist and bartender extraordinaire, was great in helping with setting up the bar area for the food and made sure our wine glasses were always full. The salon knew I was celebrating my birthday and had birthday balloons at the bar. All the nail technicians were great. A shout out to Moon as the dancing technician who got into our festivities. This is a relatively new place that is tastefully decorated. Beautiful white massage chairs lined both sides of the room. Pedicure station was clean and used disposable water liner on the tubs to keep everything hygienic. Unlike others who have reviewed this salon, we found the service to be excellent. Prices were a bit on the high side but still reasonable. Would definitely come back and highly encourage those who have a ladies group event to give this place a try. read more

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This is the nail salon I use Clean beautiful decor I get acrylic nails with a French manicure Everyone is friendly I'm always a walk in but I never have to wait more than five minutes. Highly recommend read more

I was a loyal customer since their grand opening- NOT ANYMORE - I'm not going somewhere I'm not welcome- I feel like I have to make these people happy ! It's crazy ! Myself , my daughter in law my son my three granddaughters and my grandson were loyal customers NO MORE ! We've put up with angry techs with NO experience , bloody and sore nails from men that treat you like they are doing you a favor ! Sorry but it's time to tell people to take their money elsewhere this place needs a complete overhaul with competent staff read more

I requested a regular manicure. It was$25 and the technician was done in 15 minutes. He didn't seem interested at all in doing anything. No pampering at all. Second bad experience thought I would give it another chance. I will not be back. The salon was clean. read more

I have been going to Jenny, the owner, for about 7 years. I went to her other salon prior to her opening the Encore Nail Spa and was very pleased with her work , so when she opened up Encore , I decided to follow her to her newer salon. Jenny is the best and does a beautiful job on my nails. I constantly get complements from friends about how nice they look. I never feel rushed and have always been pleased with the work she does. Felix and Iris are other nail technicians who do my pedicures and have been very pleased with. The salon is beautiful and tastefully decorated.a very pleasant environment. I would highly recommend Encore Nail Spa, as I have never had any negative issues. If you go there and have any issue with one of the nail technicians, then voice your comments to Jenny at the time. I believe Jenny would appreciate you coming to her directly and getting the issue resolved, rather than write a negative review. read more

Been going here since they opened. Jenny and Iris are the best. The shop is beautiful inside and they have the best pedicure chairs. I've never had an issue with them. Highly recommend read more

Beware this place is horrible. I went to get a manicure /pedicure and ended up with an infection in both my nails and toe nails!! Unless you want to end up with a 500+ doctor bill I would stay away! If I could give it a zero I would read more

Drove out here to buy a gift certificate for Mother's Day. Figuring give the new business a chance in town. Upon my arrival at 6:30 the place was closed and everybody was long gone even though the sign says as well as the Internet that they're open till seven. Very disappointing. Thanks for wasting my time. read more

Encore Nail Spa - Nail Salons Near Me - Naples, Florida

The nail tech started on my left hand and immediately the blood spurted out. The tech beside him pushed a bottle of something over and he swishes it on. By now the blood was all the way around the nail. She shov³ed another bottle toward him. It seemed like she was trying to help. He finished nails. He pointed to sink. I just wanted out. I got to desk and showed receptionist who called someone over to look. She said "what do you want from me?" Receptionist said put some neosporin on it when you get home. No offer of anything I did not tip. I left in tears. 2 days later you can see the black and blood sealed in. I will not be back. I sent a very detailed message to the owners thru their online portal. No response! Unreal. My doctor just prescribed O antibiotics. Oral and topical. read more

Encore Nail Spa - Drew blood. All around nail then plopped 2 kinds of stuff on it. - Nail Salons Near Me - Naples, Florida

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Nice bright and clean. Tons of choices for colors and services. The pedicure with massage is quite lovely. They have a punch card. Too bad they are closed on Sundays. read more

Worst manicure ever. I wanted a regular manicure. I kept getting asked if I wanted gel. I did not. I got a regular manicure for $25 and it was 15 minutes!! the technician kept looking around bored, was rude, a 30 second hand massage. It was awful. I will not go back! read more

My sister and I went here to get our nails done. My mom recommend it as a newly opened nail salon in Naples. My sister got a dip manicure in a bright red which was really nice. I got a pedicure and the most expensive version. It was really nice with hot stones, but realistically the massage was definitely not 15 minutes. I'd definitely return, my opt for one of the lower priced gel pedicures. read more

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Worst bikini wax ever. She clearly did not care if she did a good job or not. I understand it's not a pleasant job to do but it's a service the salon offers and they should at least FINISH the job. read more

Absolutely amazing! I've tried a lot of places in Naples and this is my new go to spot! Tom's pedicure was INCREDIBLE! I'll be back for sure. read more

Great experience. The salon is very clean, Iris the technician was meticulous. The atmosphere is calm, gracious and relaxing. There is also plenty of parking. I highly recommend giving it a try. read more

Had the worst pedicure ever here! The creepy guy kept sneering at me and then left my toenails jagged. Also gave me a huge blister on top of one of my toes. I had been here before because they are closest to my house but I will NoT go back! read more

A beautiful nail salon that offers complimentary drinks. When you walk in you are shocked by the beauty! I received a Hot Stone Spa Pedicure & it was very relaxing. Allowed to tip on card. I will return next time I'm in town! read more

The most luxurious nail spa I have been to. The nail techs are so sweet and take care of you. Definitely recommend. read more

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I took my friends to visit this nail salon for pedicures while we were on vacation. We had a horrible experience. Firstly, one of my friends pedicures did not start until the other 3 of us were done. We understand that it can be tricky to coordinate 4 pedicures at one time, but there was no communication. We signed up for the $80 pedicures with the extra massage and received less than 5 minutes of massage when promised 12 minutes. Secondly, by the next day, 2 of our pedicures were already chipping (we all had gel pedicures, so this should not happen). Lastly, I ended up with an infection that required a visit to Urgent Care and a week long course of antibiotics. I found out today my culture came back with a moderate staph infection! Stay away from this place! read more

I went in for powder dip nails. within 3 days they were lifting. went back and they sanded the areas lifting and put a coat of clear gel on. when I got out in the sunlight I realized they weren't much better. waist of $65. will not return. read more

Thought I would give this new salon a chance I had a recommendation that the prices were comparable to Walmart so I gave it a try when I went to pay they charged me $55 for a fill 10 of which went to two nail repairs I have never been charged that much before and the service was not so good. He was filing my skin and eventually cut into my cuticle which caused it to bleed. When I called to question the rediculous charge, they basically said, go back to Walmart!!! read more

Went in for mani/pedi on Saturday (1/14) and by Sunday and Monday the gel on my nails was chipping and peeling off! I went back to get it removed... I will not be returning! It's sucks to pay $58 for a manicure to have that happen. My previous manicure lasted 2 weeks, from the same salon with a different tech (unfortunately no longer works there)... which tells me that this was caused by POOR application/curing of the gel! read more

I love this salon! Such a nice atmosphere and Jenny, the owner, does an outstanding job. She is meticulous and takes her time to do an A+ job. The other operators are great too. You won't be disappointed! ... and the receptionist Teri schedules the appointments. She's lovely too. A great experience overall! read more

I have been getting serviced by this owner for 7 years. The service is very professional n staff is friendly. Prices are reasonable. Love the Encore Nail Spa experience. Highly recommend read more

This was the worst nail salon I have ever been too. The owner is rude, if you point out anything wrong she will roll her eyes at you. Jenny doesn't take her time and does a sloppy job. Avoid going. Thankfully there are a lot of nail salons in Naples. read more

Sadly I will never go back here after having the technician I went to be very rude and curt after I was very good to her and when I got a text from the spa asking for feedback I told the owner exactly what happened and I never got a reply back- after being a regular customer for yrs at her other salon I was very disappointed that she wouldn't even reach out. They no longer deserve my business. read more

Nicely decorated new salon, convenient location, reasonable prices. Their massage chairs are amazing!

Went for a gel fill in was given 1 of the 3 people who SUPPOSEDLY knew how to do them. WHAT A JOKE !!! Didn't have a clue how to do one , therefor within2 days one cracked completely! Was given an attitude wen I went back to have it fixed. That plus 4 others cracked over the weekend while I was away ( VERY EMBARRASSING ). This place is a factory that has no clue how to do the job right. They can keep there drinks !!! I just want someone to do my nails correctly. WILL NEVER GO THERE AGAIN !!!! Horrible !!!! read more

I live really close by and I decided to try this place out. The place is beautiful no doubt! But the service wasn't great My nail tech did a sloppy job and he was in a rush . When he came back to wipe my hands down with a damp towel he slapped it on me rushed to clean me up, was about not to put any cuticle oil until I reminded him. All of my nails were uneven in size. And you can see streaks of nail polish that are uneven. In one of my nails he did four coats and the others 3 it came out a different color. The front host was super nice and friendly over the phone&in person . read more

My 2 daughters and I came here for dip manicures. I liked mine, but both of them had chrome dips which we were not told were $20 more than regular dip manicures. In addition, one of my girls had her nails badly done - the sides of her nails were not polished and $70 later she still didn't have perfect nails. She also said that her manicurist had an attitude - not friendly at all and the manicurist next to her had to correct a mistake she made. Also, very expensive compared to other nail salons in the area. $70 for a chrome manicure - that's NYC prices. I don't know who they think we are here in Naples. Not going back, despite the prosecco. read more