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    Encore Nail Spa

    2.7 (31 reviews)
    Closed 9:00 am - 6:30 pm
    Updated 1 month ago

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    Services - Encore Nail Spa

    Eyebrow services

    Nail fill-in

    Toe nail fill-in

    15 More Services

    Hand nail fill-in

    Hand and toe nail fill-in

    Manicure

    Manicure and pedicure

    Pedicure

    Nail polish change

    Toe polish change

    Hand polish change

    Hand and toe polish change

    Nail polish removal

    Toe polish removal

    Hand polish removal

    Hand and toe polish removal

    Nail repair

    Waxing

    Encore Nail Spa Photos

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    Recommended Reviews - Encore Nail Spa

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    Reviews With Photos

    Jake J.

    Drove out here to buy a gift certificate for Mother's Day. Figuring give the new business a chance in town. Upon my arrival at 6:30 the place was closed and everybody was long gone even though the sign says as well as the Internet that they're open till seven. Very disappointing. Thanks for wasting my time.

    Drew blood. All around nail then plopped 2 kinds of stuff on it.

    The nail tech started on my left hand and immediately the blood spurted out. The tech beside him pushed a bottle of something over and he swishes it on. By now the blood was all the way around the nail. She shov³ed another bottle toward him. It seemed like she was trying to help. He finished nails. He pointed to sink. I just wanted out. I got to desk and showed receptionist who called someone over to look. She said "what do you want from me?" Receptionist said put some neosporin on it when you get home. No offer of anything I did not tip. I left in tears. 2 days later you can see the black and blood sealed in. I will not be back. I sent a very detailed message to the owners thru their online portal. No response! Unreal. My doctor just prescribed O antibiotics. Oral and topical.

    Brenna H.

    My sister and I went here to get our nails done. My mom recommend it as a newly opened nail salon in Naples. My sister got a dip manicure in a bright red which was really nice. I got a pedicure and the most expensive version. It was really nice with hot stones, but realistically the massage was definitely not 15 minutes. I'd definitely return, my opt for one of the lower priced gel pedicures.

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    4 months ago

    Business owner information

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    Jenny N.

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    Business owner information

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    Jenny N.

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    3 years ago

    Nicely decorated new salon, convenient location, reasonable prices. Their massage chairs are amazing!

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    Ask the Community - Encore Nail Spa

    Review Highlights - Encore Nail Spa

    Jenny, the owner, made sure there were enough technicians for all of us to get treatment at the same time.

    Mentioned in 5 reviews

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    MassageLuXe

    MassageLuXe

    2.4(36 reviews)
    4.5 mi
    $$

    I feel that this establishment committed a violation of Florida's Deceptive and Unfair Trade…read morePractices Act. They in my opinion caused a "Bait and Switch". I went to Massage LUXE, in Stock Plaza Naples Florida because I received a gift coupon for one hour massage to this establishment. On October 23, 2025, the day I had the gifted massage I was offered a discounted price per month if I signed their agreement and the first massage under the agreement was $20.00 which I paid in CASH that day. The lady skimmed over the terms but as it turned out she omitted substantial details of the terms of the agreement to my detriment. The lady said she would send the agreement to me and I trusted her to do so. I told her I will come back in November for my $20.00 massage and she said OKAY. I never received the agreement by email which I had given to her along with my phone number. When I called to schedule the November massage I said to her by phone I will be using my $20.00 prepaid massage. I received no response to my statement. On November 25, 2025 I returned for my $20.00 massage. When I walked in the lady wanted my credit card to charge for the massage. I said I had prepaid $20.00 for the first massage under the monthly agreement. She said no you are late and need to pay now. She said you missed the deadline. I was confused. We went back and forth and then I realized they were verbally quoting a monthly term but they actually put me on a 30-day term and started the term on 10/23 without my knowledge. She said it is in the agreement. I said you never sent it to me and if you had trouble sending it you should have called me which they did not. I then asked for my $20.00 back and they refused to return it. I said you cannot take my money and not provide the agreed upon service, i.e. the massage.

    Very dishonest business! Terrible customer service, ownership of business is hidden by staff…read more Massage luxe will sell you vouchers and then deny use of them. This business should be avoided by the public. Unethical and very dishonest. I tried to report them to corporate offices to report the fraudulent business practices of this location.

    Photos
    MassageLuXe
    MassageLuXe
    MassageLuXe

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    Sunset Strands - Before

    Sunset Strands

    4.0(5 reviews)
    6.9 mi

    I'm honestly still in shock over the sheer unprofessional nature of this business…read more This morning I booked a hair cut with owner Dana based on great reviews. I was given an 11 am appointment. At 10:39 I was called by a member of the salon saying they were cancelling my appointment because I was a no show. I explained that the appointment I was given was at 11 am but that I happened to be right down the street and I would come right away. They refused, and told me that it was too bad and that they wouldn't hold up any of her other appointments. They went back back-and-forth between saying that it was the fault of a new hire and that I should've gotten a text message about the appointment time, (even though I never did). They were not apologetic at all about the fact that there was a mixup, and in fact they were out right nasty. When I called back to speak to the owner, they told me I was trying to finagle my way into an appointment. I honestly don't know how this place has so many good reviews. They are unprofessional and clearly disorganized.

    I have been a customer of Dana for years .... Met her at a competitors salon she worked at and just…read morefollowed her from salon to salon until she landed her own salon . I am an old dude who has had a few bad hair cuts over the years as I moved around . What I can honestly say is Dana is a true professional who listens to what you want and delivers . My hair has some tough waves ... cut wrong and they go completely uncontrollable . Told her what my retired barber up North told me ... she got it immediately . Bottom line ... she is one of the best at what she does .

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    Sunset Strands
    Sunset Strands - After

    After

    Sunset Strands

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    Encore Nail Spa - othersalons - Updated May 2026

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