My fellow yelpers. PLEASE save yourself and never step a foot in here EVEN IF you're desperate for a quick manicure/pedicure/fill. ALL THE GOOD REVIEWS WERE FROM PREVIOUS OWNER/NAIL TECHS. CURRENT NAIL TECH RUINED ME. DONT BE FOOLED.
The tech that helped me today was an older lady.
I should've known from the minute I called, but I was really desperate for something quick. I came here for gel manicure. I gave a phone call just to make sure their available. There was zero customer service. However I looked passed that because, I've been to A LOT of Vietnamese nail salons and I understand that there usually is a language barrier as well as culture differences. As I proceeded to look through the color options, she asked me if I wanted gel or dip powder. I said gel but she pressured and forced me into getting dip powder. I never got dip powder before so I didn't know what to expect. I was browsing through the polish samples. Granted, I'm very indecisive and I take some time to really pick out what I want. As she was half-assing the grooming, I was browsing. I noticed she did not try to cut my cuticles OR file my nails at all. She went straight for the machine-shaver thing. She used THAT to trim my cuticles and filed my nails down. I absolutely HATE that machine. It damages my nails a lot. Once she was done, I asked her if that one shade was more of a sheer color. She said yes. So I picked a different color. I was still deciding on a color but she rushed me and took the palette away. In a way where she was annoyed that I was still deciding. After that, she spent 30 mins pulling things out from her drawers and walking back and forth. She kept buffing my nails. The edge of the buffer kept cutting me. It left me with 3 deep cuts. She was extremely rough. Did the first layer, looked fine. Second layer, started looking weird. It was drying matte. I asked her if it was normal. She said yes after another layer or two it'll be shiny. I was already frustrated. She processed and it just got thicker and thicker. After being there for almost 2 hours, I told her I had to go. It didn't look like it was going well. I knew i was screwed at that point, so I offered to pay and just leave. She asked me to stay 10 mins for her to shave off the top layer and reapply. I gave her another chance because I really didn't want to go to another nail salon today. My fingers were burning like crazy and my nails were goopy and thick. She refused to take my money, but I know everyone in my position would've left angry and refused to pay. I guess I was trying to be nice. She offered me to come back after my errands, but honestly... I think I would be insane if I came back. How many more cuts will I get from letting her remove it?
I ended up going somewhere else later in the afternoon to get them removed. Please everyone, look at the photos I've attached. I was in so much pain because I had to soak my cut fingers into acetone over and over again. It was so thick and hard. It took another lady 1.5 hours to completely remove it. God bless the other place for saving me and dealing with me squirming from the cuts. read more