We heard about Builder's Surplus from the Nextdoor App. We are in the process of redoing our floors…read moreand wanted to compare flooring prices. They have a variety of household design supplies. We recently bought door knobs from Home Depot and saw the same brand here for half the price that we paid. The flooring section wasn't as extensive as we envisioned however, the prices were reasonable. We will definitely keep this business on the top of our list when we are considering home renovation options in the future.

Five stars all around! They let you roam around but they don't just leave you alone fending for…read moreyourself. You won't get a big box store feeling here. Anytime I would pause at a door and examine it for more than a few seconds I would hear "Hello Ma'am! Anything I can help with?" With a genuine tone of wanting to help. Everyone is so friendly and eager to answer questions, help you find what you're looking for, give ideas, etc. what I liked the most is the zero pressure or sales vibe which helped me relax and make my decision. I bought all new pre hung doors for the house and was prepared to spend a few thousand but I saved so much compared to a Home Depot/Lowes buying here and the customer service here is top tier. They were out of a few doors that I needed but they assemble them there! So later this week I'll be back to pick them up all up at once. They don't deliver - so be sure you come with your trailer or they will recommend you someone that can help. Happy shopping!

Loved the selection and the QUALITY! Everywhere I go the…read moreproduct has been outside and usually needs to be cleaned. I was helped by Moni and she was able to direct me in the right direction on what i needed. I'll be sure to come back.

Bad service starts from the top in which case would be the owner Masoud Ladjevardian. Definitely…read morenot a business man or someone who would know anything about customer service. I bought a few slaps of stone and during installation one was cracked and when I went to purchase another one he was asking twice the amount i had originally paid, claiming that he gave me the wrong stone to begin with and i have to pay the higher price due to their mistakes !! He delayed my construction work by a week trying to decide whether or not he would honor his original price. He actually sent two of his managers, Grezelda and Eric, over my place to inspect the stone .. they are not any better than the owner in regards to customer service and calling back as they say they will. Cheap owner with poor customer service all around !!!

Sebastian was a helpful guide through the slabs. I appreciated the large selection and covered area.read more

30% restocking fee ? $10 handling charge ?…read more $2.99 asf for simple subway tile ? You produce is 1/2 the price at Home Depot . Your own product is less expensive at another store ? Some thing for your simple shower floors ? There is no way I would send my clients there to over pay . I guess Home Depot , floor and decore it is !

Beware of this supplier. We purchased 3 white quartz slabs (~$3200) from Hilltop Granite for a…read morekitchen and bathroom remodeling project. The slabs began to discolor drastically after 2-4 weeks of use. This is due to a manufacturing defect where 'micropits' exist in the slabs due to resin not being fully impregnated in the slab, allowing bacteria to grow and debris to accumulate. It look months of repeatedly contacting Hilltop to get them to come view the issue. Once there, the Hilltop manager in Houston acknowledged the defect (because this slab was made on their "cheap Chinese machine"-- his exact quote), but stated 'they offer no warranties or guarantees' for their products and attempted to shift responsibility to the fabricator who installed the slabs. Repair is not possible and both the slabs and attached tile backsplashes need to be removed and replaced. Hilltop's solution was to offer a free slab and leave us with the cost of removing and replacing everything else. Eg: leave us paying 70% of the cost to solve the problem caused by their defective material. We tried to go through Better Business Bureau to resolve the issue, they refused to resolve. We have now had your file a legal case against them to try to get a fair resolution.

Huge selection in an inside warehouse. Liz is very patient and knowledgeable. I was able to find…read moreall the materials I needed for my countertops and floors.

We finally purchased our beautiful quartzite slabs after visiting Terra at least 5 times over the…read morepast year. The construction delays prevented us from purchasing sooner. Each time I visited, Sam or Mike were happy to help even though we weren't ready to pull the trigger on a purchase. Building a home is a stressful process and every interaction is critical to the psyche. Thank you to Terra team for your patience with us as we visited and revisited. They also followed through with their promises to call us when a new batch of quartzite arrived. We were pleasantly surprised to get a text from Sam after the latest shipment arrived at the port and got a play-by-play of where the container was. We even got a text of what the slabs looked like as to not waste another trip! The selection of slabs is on point. We don't need a dizzying array of selections, just quality stones with reasonable prices, and Terra delivers in this department. We are very picky folks because we wanted a marble-look without the marble maintenance. Somehow Terra managed to find the quarry that had the slabs and we are happy campers!

Terrible place. Terra agreed to put slabs on hold a few days so my installer could do measurements…read more I called Terra and said I was coming the next day to purchase. On the drive there they told me they sold what they agreed to hold to someone else because they had cash.

Quoted $430. Charged $490 when I show up. Someone stood on…read morethe wood and stained the boards. HH claimed it would just sand out. It did not. Big attitude from manager, no compensation for time, delivery or taking a day off since they aren't open on weekends. Replacement showed up strapped down to keep another customer order safe from the rain on open truck bed. Mine is warped. It's hard to warp hard maple. I ask for refund. Big drama from manager because I wouldn't let him try a 3rd time. Sorry, I have a job. It's not to wait for Houston Hardwoods to do theirs. The 2nd table was beautiful. A real shame it was wrecked in delivery. For over $600 I can just get a walnut table online and without the drama.

Houston Hardwoods has a wide selection of hardwoods. I am looking for beech today and have struck…read moreout, but I can't find beech anywhere for some reason. I like this place though because its earthy atmosphere, this is not a place that adds cost to facade. If your project needs hardwoods for Alder to Walnut then try this place!

I wanted to apologize for a bad review I posted last week about Keystone. I was wrong. Fatih took…read moretime to meet me at the site & explain what I had misunderstood. Fatih was calm & was able to show me what I had wrong in a non-condescending manner. I really appreciate his professionalism & will always call him for my material. THANKS AGAIN FATIH!

If your pool builder uses Keystone tile out of Houston for their travertine beware. We have been…read moredealing with Keystone travertine issues for 10 weeks and still have pool coping with chips, rough edges on the polished edge facing the interior of the pool, different tile thickness and different cut bullnose edges. The original load came with 8 broken tile. Unfortunately there were more with cracks that were installed. Each time they would send the exact number of replacement tile to only find some were chipped or edges rough. Wait again for next shipment. One set came in 1/4 inch narrower than the original, the next set arrived with a different thickness and a different cut bullnose edge. Finally a Keystone rep came to see the now, Frankenstein collection of coping on the pool. Kahil stood from afar a declared that this was stone and the rough polish edges and chip throughout, differing thickness and bullnose looked acceptable to Keystone. WHAT? Keystone and Kahil certainly have a low bar of acceptable quality. He also indicated if they sent more it most likely won't be much better. Really!!! They don't have any confidence they can mill, polish and deliver a travertine that is not all chipped up. Why spend top dollar to add an accent border to simply attract attention to chips, rough edges, different bullnose and thicknesses. If I only knew I would have not invested in travertine to go through all this and still have sorry stone around my pool. That said making sure any future pool consumer question who they get travertine from. My pool company is working trying to come up with an acceptable solution but this far seem Keystone is not

Excellent customer service and very very good selection of porcelain and other tiles for floor and…read morewall.

I liked the layout of the place and the tiles offered, but we wandered around for 5-10 min. and…read moredidn't get any acknowledgement. Then when we saw something we liked and had questions, we couldn't catch anyone's eye/attention...so we left. More staff on a weekend might help.

It's a large building with not much inside to see. All their stone slabs are kept outside. When I…read morewalked in the staff greeted me but not friendly at all. They said slabs are outside so I went outside and only could see the little bit In The front so they don't have much to see...

Wont ever go there again. Came all the way from Wharton to select marble and granite for our new…read morehome and the person who was supposed to help us ( Marianni) did not. Very snarky and not at all helpful. We were shown into a large warehouse and given very basic information about prices and left to search ourselves. There were heavy machines lifting different pieces of tile and no one to watch out for customers .

They are my go to supplier of commercial doors and frames in Houston. been using them for more than…read more10 years. Great customer service

Awesome customer service. Large selection of commercial door and frames. My go to supplier in…read morehouston Texas.