Brian's Lock & Key in Blacksburg was purchased by another company (I believe Security Lock and Key…read morein Roanoke). They dispatched someone out from Roanoke area. I had them come out to open a broken privacy lock. They quoted $90-$100 on the phone. I thought that was quite high, but whatever. The locksmith was very professional and courteous. He offered to replace the door handle. I asked how much it would cost. He said $30. Then he said you're paying for an hour of labor either way. I said if that's the case, and it won't cost anything extra, yeah he can install it. It took him about 15 minutes. However, the bill came to $200! After explaining what dispatch told me, he reduced it to $160. The day before I had a laundry washing machine removed and a new one installed for less than that. I could have bought a whole new door and handle for that! So, in short, professional and efficient service. However, ridiculous pricing and inaccurate quotes on the phone. I won't be using them again, the value just isn't there for small residential jobs.

This was my second time working with Brian's Lock and Key and I received great service both times…read more This situation was made especially challenging by the fact that I was working with them while abroad and dealing with another house emergency at the same time. Eric was able to dispatch a team same day and Derwin provided extremely prompt and professional service, and took care to explain to me what he was doing when he was doing it (despite a 9 hr time difference). I will continue to use Brian's Lock and Key for all of my locksmith needs. Thank you guys!

I am happy with my experience using this company they showed up quickly and got me back in the…read moretruck definitely

Very friendly and helpful people. Got my lock open in 2 seconds flat, for a very reasonable price…read more Highly recommended!

Randy 's Lock and Key. Randy and Joyce came quickly and was able to get my lock to work. I…read moreappreciate them very much. Most places don't come out this time of night. They were nice and friendly.

Excellent owner who does most of the work himself. Robert Harper has saved us tons of money with…read morehis different techniques to keep our home cool during the summer and warm in the winter. I highly recommend him and his business if you need insulation or other energy savers.

Great service. Great price. Prompt, honest, and thorough. I might have saved maybe $150 to do the…read moreinsulation myself, but Robert found places I wouldn't have even known about. He got to all the areas needed and for the same low price. We couldn't be happier! We got our August bill and saved $76.01 over last years bill for the same period. Awesome! The work will pay for itself in no time. Thanks Energy Price Cutters!

I have rented from Tiger Rents on two occasions now, and although years apart, it was the same…read moregreat service and the same great people! I rented a generator after being without power for three days for the power to be restored as I was pulling in my driveway. I called Tiger Rents back and although they were closed, they took back the generator and charged me NOTHING even though I should have been charged at least the minimum for the rental. Good people and great service, plain and simple!

Always has the equipment I need, customer service is quick and helpfulread more

This guy was able to build me a 350ft privacy fence in less than a week! Reasonable prices...read more

The work ethic, expertise, professionalism from the top down, were beyond my greatest expectations…read more The final product of adding pavement to expand my driveway and then blending it all together with the final seal work was just exceptional. Attention to every detail at the platinum level. Highly, highly recommend Whittaker Paving Pros! Michael Y.

They were timely and professional with their estimate and work. Our driveway looks great and the…read morequality is excellent. The price was really reasonable for the job. We would definitely recommend giving Whittaker a call.

Not thrilled. Website says "Upfront Pricing. We quote before we start. No hidden fees, no…read moresurprises. Transparent pricing every time." However... I was told $150 on the phone (I had to ask, price was not given up front), but was told after the work was done that it was $200. He had to drill the lock, said could not pick it. No mention of any price increase or upcharge for that, and besides, it's not on the customer to make sure the lock can be picked... isn't that the service being provided? To get me back inside the house? If it needs drilled, then drill, but why is that an upcharge without any explanation at all?? He also said something about the door being "a new door" ?? Again, it's not on the customer to make sure to have a door that's easy to work with. It's a standard door, nothing fancy or complex at all. And no exceptions were mentioned at any time. Nothing was ever said about being $50 more for any specific type of door, door knob, or door lock. After all, I did call a locksmith... Anyway, I should have been given the price increase info before the work, giving me the option to say "thanks, no thanks" or accept the new higher amount. But, I was not given that opportunity. I was just told $150 over the phone, then told I owed $200, after the work was done. I certainly don't have $200 to spare (or even $150), but I needed the locksmith service, so... To be fair, the locksmith was pleasant enough, and the work was sufficient enough, but I can't help but feel like I have been taken advantage of. I won't use this company again.

Arrived on time and produced two keys with programing in 40 minutes. Was actual on the outer limits…read moreof his coverage area on route 24. Competent and pleasant personality and answered all my questions. Topflight service in a time when good service is hard to come by. Called twice to keep me informed about late key arrival and called a half hour before is arrival to make sure I was available.