This is the Medeco manufacturing facility in Salem, VA. Medeco offers superior high security locks…read moreand solutions, exceptional customer service, and continues growing due to customer loyalty and demand.

If I could give 0 stars I would. This company may make the best locks around but the way they…read moretreat there end user is disgusting. I've been waiting since January to receive my cylinders. First they ship the wrong product, then they use the weather as an excuse. You'd think they would have made it a priory to get the job done fast when they made the mistake in the first place. They have there money so I have no control over canceling my order! Now the product won't ship for another week. So that makes it another 2-3 weeks before I get it! In today's world when we have global access to everything they're so far behind the times!

Very friendly and helpful people. Got my lock open in 2 seconds flat, for a very reasonable price…read more Highly recommended!

Randy 's Lock and Key. Randy and Joyce came quickly and was able to get my lock to work. I…read moreappreciate them very much. Most places don't come out this time of night. They were nice and friendly.

Good job, good price! would totally recommend! Very thorough and did the work in a reasonable time!…read moreVery nice and great customer service.

I needed to get new batteries in two keys to my vehicle. i received fast service from a young guy,…read moreAuteon, who seemed happy to help me providing exactly what I needed along with a friendly smile! I will return to the shop anytime I need help with auto keys knowing no matter how big or small the repair I will receive the BEST SERVICE! Its so nice to do business with B&D Lock Debbie Sumner Troutville, VA 24175

We get a lot of keys made for his cars and they do a quick and great job. Prices are fair and they…read morestaff js very helpful. Also had a key made for my car and it was much cheaper than the dealer. Ample parking with disabled spots out front. You have to drive uphill to get up to the entrance

Excellent service the technician was very helpful and explained things to me I would highly…read morerecommend them

I always have been pleased by the immediate and professional service provided by this company. I do…read morefeel very satisfied with this company.

Had a new system installed today and am very impressed with the job the installers did. On time and…read morethey did a great job...even doing a few things that I didn't expect. The price was about a thousand dollars less than what I was quoted by a competitor for the very same equipment. I have no problem whatsoever recommending this company.

Had a maintenance checkup on my gas furnace and fireplace today. Jeff was exactly on time. He spent…read moretime with me explaining my concerns on the fireplace pointing to the mechanisms, how to detmine port blockage for cleaning and more. The attic gas furnace was inspected an cleaned and all in working order. It is 17 years old. He took a picture of the board to show me the only possible area that may or may not ever cause trouble. I will definately use Comfort Services in the Spring for the AC check up and any other service I need for my gas appliances. This is a highly trustworthy company that doesn't try to sell you something you don't need. I have had other services that tried to scam me. Trust is a big part of the service and keeps customers like me coming back.

Not thrilled. Website says "Upfront Pricing. We quote before we start. No hidden fees, no…read moresurprises. Transparent pricing every time." However... I was told $150 on the phone (I had to ask, price was not given up front), but was told after the work was done that it was $200. He had to drill the lock, said could not pick it. No mention of any price increase or upcharge for that, and besides, it's not on the customer to make sure the lock can be picked... isn't that the service being provided? To get me back inside the house? If it needs drilled, then drill, but why is that an upcharge without any explanation at all?? He also said something about the door being "a new door" ?? Again, it's not on the customer to make sure to have a door that's easy to work with. It's a standard door, nothing fancy or complex at all. And no exceptions were mentioned at any time. Nothing was ever said about being $50 more for any specific type of door, door knob, or door lock. After all, I did call a locksmith... Anyway, I should have been given the price increase info before the work, giving me the option to say "thanks, no thanks" or accept the new higher amount. But, I was not given that opportunity. I was just told $150 over the phone, then told I owed $200, after the work was done. I certainly don't have $200 to spare (or even $150), but I needed the locksmith service, so... To be fair, the locksmith was pleasant enough, and the work was sufficient enough, but I can't help but feel like I have been taken advantage of. I won't use this company again.

Arrived on time and produced two keys with programing in 40 minutes. Was actual on the outer limits…read moreof his coverage area on route 24. Competent and pleasant personality and answered all my questions. Topflight service in a time when good service is hard to come by. Called twice to keep me informed about late key arrival and called a half hour before is arrival to make sure I was available.

They came to my house and changed all locks after I bought it, fast great service…read more These guys are knowledgeable

Staff was SO wonderful! We had a family emergency and they sent James b/w appointments to take care…read moreof us. Great experience!