I needed to get new batteries in two keys to my vehicle. i received fast service from a young guy,…read moreAuteon, who seemed happy to help me providing exactly what I needed along with a friendly smile! I will return to the shop anytime I need help with auto keys knowing no matter how big or small the repair I will receive the BEST SERVICE! Its so nice to do business with B&D Lock Debbie Sumner Troutville, VA 24175

After putting it off for 10 years, I finally decided to bite the bullet and get a new fob and key…read morecutting. I had heard that it was roughly $150-250 and had been putting it off so long for that reason. I did some searching, read some reviews and researched some prices and decided to check out B & D Lock Co in Roanoke. I was still expecting to spend at least $80, so to only get charged $25 was an AMAZING deal! I had bought the fob off of Amazon so it saved me a little money. Highly recommend and will be returning if I need ANY keys cut. Unfortunately I don't remember who helped me, but I'm the person with the 2012 orange Chevy Sonic and you absolutely made my day if not my month! I was literally having a mini celebration in my car. Thank you SO SO much B & D!

I would give 0 stars but it wont let me. Locked out of my house and this "emergency" locksmith has…read moreno one available to come to hardy...15 minutes from roanoke. Told me to quit bitching at him. Very unprofessional and unsympathetic in a cold day.

They are the most unprofessional business I have ever dealt with. "Manager" repeatedly cussed at me.read more

Good service overall. I had a broke key and they fixed it in like 10 mins working well everything…read moreis good. customer service was excellent.

We had an issue with two doors that needed new hinges and adjusting. Isaac Worsley was the…read moretechnician. He was punctual, courteous, and knowledge. He was able to get both door hinges installed and the doors rehung in a timely manner.

They came to my house and changed all locks after I bought it, fast great service…read more These guys are knowledgeable

Staff was SO wonderful! We had a family emergency and they sent James b/w appointments to take care…read moreof us. Great experience!

Interior old door locked, and the locksmith was there is very few minutes. Easy to deal with and…read morevery kind. Would recommend!

LITERALLY INCREDIBLE. Needed 1 key copies my entire visit lasted 40 seconds. Literally back in my…read morecar with my new key already!!

Four different situations where a locksmith was needed (mix of business and personal) and to this…read moreday I have never had an answer from a call from Big Lick. Two calls were between 7:00pm-10:00pm. The other 2 calls were between 8:30 am and 2:00pm. The advertised daily hours are 9:00a.m. to 2:00p.m. Those hours alone are pretty short compared to B&D and Security Lock and Key. I really don't know how you do business like that. Singularly the most unresponsive business transaction with a company that I have ever experienced. I don't understand businesses like this. The calls were not during weather events, holidays, etc. Mysteriously poor performance.

Called around midnight desperate because our bathroom door somehow locked itself from the inside…read more Weren't sure what to do because we're just outside the service area, but we called anyway because we didn't have other options. DJ answered the phone and was very kind, we sent him a photo of the door we had and he talked us through how to get the door back open without charging us. Excellent service, honest people, available 24/7. Highly recommend.

I am happy with my experience using this company they showed up quickly and got me back in the…read moretruck definitely

From the owner: Emergency locksmith services available by appointment. Call 540-345-9099 anytime…read more Locked out of your car, home, or business? A-1 Roanoke Locksmith provides fast, damage-free entry into vehicles (including trunks), homes, and offices. We’re a certified emergency locksmith serving Roanoke and surrounding areas. Safe, reliable, and available when you need us most.