I cannot put into words how disappointing this experience was. There was the initial meeting (aka…read morethe sales pitch) where David stated he is always on time and always cheaper than everyone. He quoted $1600 to run water lines from a soon to be installed water heater. I had a small project at another house that needed to be done first. Two visits from quality. The first David was an hour and a half late. Showed up and looked, quoted $250-270 and left but first made the comment he would count the visit as a free estimate. I had no reason to believe it wasn't a free estimate as all plumbers give that. Then the second visit, again over an hour and a half late, I text and asked when I could expect them. I was told one of his workers should have been here already. No notice, no update and certainly not notified this random stranger would be appearing at my door. Job was completed and the price tag went up. AFTER the fact I was notified. This morning I was supposed to have the original desperately needed plumbing completed. (It's been scheduled two weeks). I get a message saying he forgot to add in $180 For an install of the water heater. Then he tells me he can't remember job after job because he has so many. Before I can answer his barrage of text defending himself and explaining how his mistake yet again couldn't possibly be his fault, he left us hanging saying to go find another plumber. I hadn't said a word at this point other than questioning the charge. The comical part of all of this is that I live in Pulaski. My very first contact with him was asking if he serviced Pulaski. His answer? Yes. In his text rant today he advised I was pulling him 45 minutes out of his service area to give an estimate and because of that I should be grateful because he'd saved me money. My husband text him this morning from a different number and asked him if he serviced Pulaski... once again "yes". Which is it? Yes or no lol. (this portion of my review which was an opinion as opposed to facts as the rest of my review entails has been removed after receiving a threatening letter from a Blacksburg attorney representing David insisting I remove my negative comment. As David indicated this is a review site that he subscribed to and I am in fact giving a review. The service was not great and therefore the review reflects that. My response to his response: Regarding his response, since he chose to "out" me and call me by full name, something protected by this very site, I will respond to his claims. David never did any of the work for me. He sent over an unlicensed employee that earned wages of $14/hr. His claim of me only paying $300 for six hours (hours are not correct) seems substantial vs the $84 he would pay his employee for this same time period. He claimed I was so satisfied that I asked for other work. In fact the only other project we had discussed was on 9/12/2019. Two months before the single service provided was performed. I did in fact ask the gentleman that helped us if he was licensed if HE would consider further work, not David. David stated he never refused me any work when his exact text message was "Pulaski is a very long way from my service area. I spent over 45 minutes driving out to your location. I spent over an hour giving you a free estimate which I normally do not do. Then I spent another 45 minutes driving back to my main service area. I have already saved you money. I would like you to go ahead and find another plumber. Tried to add money to the estimate that was not written up: not only did David tell me it was absolutely necessary to get a water heater but told me for $1600 he would attach multiple lines to it to plumb a new bathroom. He told me to purchase a rheem performance 40 gallon water heater in the amount of $364. Not only did I purchase this by his direction but an additional $400 in supplies to complete the discussed projects.ordered .payed for. and waiting for the plumber that never came. David commented that my comments hurt him deeply. I assure everyone reading this that being promised punctuality always and told he always sticks to his quotes and then being left hanging multiple times, multiple quote changes and ultimately searching for a new plumber hurt me. An apology, a compromise or anything else that one could have expected from the "best plumber" could have left a better taste in this reviewers mouth but the facts stand. David chose to take a legal response.

David was able to schedule a shower repair on short notice, saving me from not having a working…read moreshower for my mother-in-law over Thanksgiving. His associate had to do more work than anticipated when there was no access panel and the wrong (non-copper) piping. David came to the house from an emergency plumbing job to ensure that I got to a work meeting on time. I had a great experience with Quality Plumbing Services.

They service my home and rental properties. Great company to work with for quality work at a…read morereasonable price.

My daughter had water heater installed by them their associate Logan quoted $1500.00 after he…read morelooked everything over but when she got the bill it was $1675.00 she had emailed them asking why and had not heard back from them so I called left a message with them and no response so just realize the quote they give you can change with no explanation

Excellent heating repair! We had an emergency early-morning furnace outage and they came out within…read morean hour and a half and fixed it. Very thankful for their quick service!

I won't get into specifics but had a pretty disappointing experience all the way around. I called…read morethem back to have a frank feedback discussion with the owner. Was told he was very busy. That was a week ago and he never called me back. Will not be using them again and will not recommend them.

I had a toilet that needed repairing, R Plumbing showed upon time, was very knowledgeable and…read moreefficient, friendly and professional. Highly recommend!

Moving here from California, I'm use to choices and quality and value. My well tank had kick the…read morebucket. It was the original. Well was full of water. So, I needed a professional plumber. I always believed the best "Advertisment", word of mouth. R plumbing was recommended to me from another professional and quality person David Hutchins Electrical. I called and R plumbing returned my called. David came and was prompt and professional and did quality work. He immediately located and identified the problem. He came ready with everything. Coming from California to a rural area you don't always find "Quality". R Plumbing gets a **********10 star rating. I'm a happy happy camper. I recommend R Plumbing for your plumbing needs, don't go to no one else.

We could not ask for a better Plumbing business. Justin is always quick to respond and will always…read morehave options on hand, so we have the correct information. This company works effectively and efficiently. We have been customers for years and will continue to support!

Great service, responded quickly on a weekend call we would definitely use again. The job was…read morethoroughly explained to us.

Great work, fast pace. Good explanation on procedure and costs. Reasonable costs. I see why the…read moreneighborhood web site recommended them. I'll do the same . Roger Waring

While I appreciate this company for making it out to my rental in a timely manner and addressing a…read moreclogged toilet, there are just some things that don't sit right with me and I think people need to be aware of. #1- they were called for a CLOGGED TOILET. I (the landlord) was not able to be present during the repair. Instead of just addressing the issue at hand, they walked around my entire house to include the basement and pointed out to her several things. ("Water pipes needed to be completely replaced, along with all the sewer lines", etc). I've had repairs done on the sewer lines last year and had a clean out installed by another company. This is totally noticeable because it looks brand new. The sewer line is fine. #2- i believe this was a fear-mongering tactic used to try to get more work and money out of her. Taking advantage of her not understanding these things. Again, they were called for a clogged toilet. Not a "broken water line", not a "backed up sewer", none of that. #3- the fill valve in the toilet needs to be "repaired". They quoted me $400 to repair a fill valve, flapper and supply line. This is absolutely OUTRAGEOUS!! A total rebuild kit costs $30 at Lowe's. They told her that she would need to replace the entire water tank as well. *** Can I just mention that a brand new toilet costs $100 at Lowe's??*** This is really sad and honestly criminal. I hope to god that you don't try this on anyone who doesn't know any better. I've been around this type of work my entire life and never have I EVER seen this kind of pricing. Absolutely not happening. Reevaluate your prices and be honest about what you're doing. Thanks for responding and unclogging the toilet quick, though. I do appreciate that.

Our hot water heater went down Saturday and from then until Tuesday morning I called multiple…read moreplumbers who didn't call back or said they couldn't help. Finally on Tuesday morning I called Mayday and the owner Nathan answered immediately. He worked around my scheduled and came out later that day. After looking at it, he ordered the part. Once it arrived he came back out Thursday, once again working around my schedule and quickly replaced it. While there, he even looked at some faucets that had water flow issues and a backed up drain and handled all of them. He was extremely friendly. His prices were also very reasonable, especially compared to some of these larger companies around here that charge an arm and a leg just for simple items. I would 100% recommend Nathan and Mayday Plumbing and will definitely use them again.

I expected an inspection and quote, he came in found the issue, fixed it on the spot. When he left,…read morethere was a clean fully functioning shower! We are keeping his number and recommending them to all our friends, clients and board. Thank you!

Walker's Plumbing is who you call when when you are in need of professional, efficient, and quality…read moreplumbing work done! Mike Walker is a lifesaver! I was moving into my home from the west coast, with the movers bringing hundreds of boxes into the home. There is a area in the corner of the garage where half inch pvc piping is protruding from the sheet rock for a future garage sink. A box was pushed up onto one of the pipes and it cracked off inside the wall. Water was pouring into the garage at a high rate. I was able to turn off the water to the home, but now, on moving day, we were left with the prospect of spending the night in a hotel since it was 3:30 pm, and we had no idea who to call, especially at this late time in the day. I starting cold calling area plumbers for help. 3 or 4 calls later, and either no answer, or a "we can get someone to you tomorrow sometime", I called Mike at Walker's Plumbing. He answered, he heard the desperation in my voice, and even though it was now 4 pm, and he was over an hour away, he tells me not to worry and he will make his way to me right away. A little over two hours later my cracked water pipe was perfectly repaired, and at a very reasonable cost. Mike has a wonderfully positive attitude. Before he left, he even set me up with a sheet rock repair person. A big THANK YOU to Mike at Walker's Plumbing. Count me as a devoted customer for future plumbing needs!

Excited to write a review for Walker's Plumbing. Starting with Alexander working the phones and…read morethen of course Michael and Freddie (sorry I think that name is wrong) who responded to perform the work, I found the team to be extremely effective, patient, and professional. Michael in particular took the time to honestly evaluate a couple work items that ended up being unnecessary. Looking forward to working with Walker's Plumbing again for our next job.

Collier services has quickly and expertly completed two projects for us - One replaced a bathtub…read morefaucet in a difficult location, the other moved the washing machine plumbing so that we could be compliant with our area's electrical code. Their service is friendly and professional and very highly recommended! Thanks especially to Elijah for his expert work in our home!

Horrible customer service. I was planning on getting my plumbing fixed by them but because I did…read morenot have the money that day they lied and said I refused to sign my estimate and also said they didn't like the conditions of my house with having no heating so they could not provide me services. That's crazy.