Get ready for a GREAT review…read more We purhased a full kitchen of appliances (large refrigerator, double oven, dishwasher, cooktop), a sizable delivery. We were in the midst of a total renovation: demo was done, walls coming apart, commercial equipment everywhere. Andrew and Chris Y were delivering. They told me they were coming in the morning and gave me a link I could use to track the truck. I could easily see where they were, then the first stop, and I was second. Very good tracking when you want to see what's happening. All the appliances were delivered perfectly. Andrew and Chris had a tricky path to navigate, and were super-professional in navigating walls, corners, hanging lights so nothing was touched. Frankly, having moved some stuff myself, I was amazed at how carefully and smoothly they moved these mountains of stuff. So yes, I can only give five stars here but my opinion is 10 on a scale of 1 to 5! If you get Andrew and Chris, you will get two experts who are super-careful about your home, know how to un-crate your valuable purchases, and get them where they need to go. THANK YOU ANDREW AND CHRIS!!

I cannot recommend this place. They have nice appliances, and the sales people are nice to deal…read morewith (hence 2 stars), however that is where it ends. These appliance places NEED to rely on RELIABLE third parties...like plumbers to connect your dishwashers, and warranty companies to take care of things if you get a lemon. The plumber they sent to install the fancy new high-end dishwasher 6 years ago, installed some hoses incorrectly which led to a flood in my kitchen, and our needing to pull up our floors from the kitchen all the way to the front door. Thankfully we have insurance (although after this claim our rates were hiked so high we had to switch). We should have learned the first time. We bought a top-of-the-line 4-door Frigidaire $3,500 fridge there 4 years ago. We've needed several small fixes in that time, but dealing with the warranty company has been HORRIFIC. Witbeck and Big Georges use "Centricity". Well, our fridge is now on the fritz after4 years (the freezer is no longer freezing and everything has melted), and ice-maker dripping, and as of yesterday there is a loud buzzing sound -- and we cannot get a call back to save our lives, even though they've "escalated" the situation. If I instead chose to call a local appliance company they would be here in 24 hours. We are going on 6 days, with no sign of service and no promises of anything! I am sick to my stomach. DO NOT BUY FROM HERE. THEY DO NOT STAND BEHIND THEIR PRODUCTS, and they will give you a POS warranty. Hey, Witbeck/Big George's...do better! And, Mark...don't bother with the damage control here. If you want to make it right you can contact your customers who have been through H3ll!!

We had a wonderful experience finding our new refrigerator here. Ben found just what we wanted and…read moreneeded at a great price as well! Delivered when promised, and the installers were great as well. I highly recommend this business.

From the owner: Appliance Solutions…read more Founded in 2024 by husband-and-wife team Ben and Allison Kellogg, Appliance Solutions was created with one goal in mind: to make shopping for appliances stress-free and personal. We know the process can feel overwhelming, so we’re here to guide you every step of the way with expert advice and attentive service. Whether you’re replacing a fridge, remodeling your kitchen, or outfitting a new build, we’ll help you find the perfect fit for your home, lifestyle, and budget. We carry a wide selection of brand-new kitchen and laundry appliances, along with whole-home packages from trusted, top-rated brands. Every product we sell is reliable, backed by local expertise, and delivered with care by a team that truly values its customers. As a locally owned appliance store in Brighton, Michigan, we proudly serve Livingston County and surrounding areas including Howell, Fenton, Hartland, South Lyon, Milford, Novi, Canton, and beyond. With fast local delivery, professional installation, and personalized support, Appliance Solutions is your go-to destination for appliances in Southeast Michigan. We also believe in strong community connections and sustainable practices. From supporting local causes to reducing waste by keeping as many appliances as possible out of landfills, we are committed to making a positive impact. From our family to yours—thank you for choosing to shop local!

Stopped by here on Thursday this past week and received great customer service from Vinnie…read more Purchased a GE Refrigerator with a small dent in the door, saving us hundreds of dollars! We were going to install on our own until we took nearly 3 hours removing the old fridge from the house!! Called Vinnie about his delivery team doing the install and cutting us a break on the install fee seeing as to how we had already removed old unit. He said he would work with us on cutting the fee accordingly. We are hoping for a very impressive and prompt install sometime next week. Keeping our fingers crossed!

great customer service, if your in need of appliances they have like new gentle used very nice…read moreappliances and I highly recommend shopping here

Im glad I found this place. We recently bought a new home and have a lot to upgrade, I first bought…read morea fridge from them that saved me $1000 less than stores were asking. Once it was installed I realized how much everything else needed to be replaced as well and didn't even look anywhere else because I knew these guys would save me a ton and they have the newest products that are still in store at HD and Lowe's. I bought a washer & dryer, dishwasher and stove. For this order I didn't even go to the store, I worked with Han via Facebook chat and paid over the phone. She showed me pictures and made sure we were getting everything we wanted, and for an amazing price. No way we could have afford all of that if it wasn't for this place. They are extremely reliable and professional which is such a relief compared to some of the reviews from other discount appliance places that had me worried. It's hard to see in the pictures if there are any scratches and dents visible so I'll share incase you're wondering and looking; there's none on any of the visible surfaces in my home, so no one would know. They were able to get me the right ones that the dent or scratch would face a wall no one would see. :) I also love that it's a small family business, they work so hard together and they're really genuine people. Such a nice change from Lowe's that you don't know who to contact or when they're showing up. They communicate the whole way and show up when they say they are.

This was our first experience with this establishment and it will not be our last. The store was…read morewell- stocked and the staff - very friendly. It was nice to browse in the store without staff hitting you over the head with sales pitches. We are very happy with our purchases and the fact the staff assisted with loading when we arrived to pick up our purchases. I highly recommend this appliance store if you want well- known appliances at great prices that also has extremely nice staff and good service.

Buy beware not sure if they're open box or scratching dents some are new but at least 3 years old…read morethe one year warranty doesn't mean much if the business isn't there the next year. Is he a Salesman or repairman who's going to repair the appliance when it breaks. It's best to Buy open box and scratch and dents from a major store like Menards Home Depot Best Buy. If the appliance works well and sells for truly half price then it could be a bargain. And find your own electrician his is a çon mam

It's been a while since my last note about them. I stopped by earlier this week to check out some…read morepossible appliance replacements. I was very pleased to see it's the same owner with the same helpers for delivery and installation, and... and... he's expended into the next door storefront so has more on display. ALSO, as lots of potential customers were looking for new, as opposed to used, washers/dryers/stoves/refig's, he now has a modest line of brand new units too. So definitely worth checking out.

Easy selection and great knowledge of sales by Jun at the west Bloomfield store! Also, Juan and…read moreAndrew delivered the washer and dryer, installed quickly and also explained stuff about the products! Excellent service and delivery!

I was guided to Big George's Clearence Center in Ann Arbor…read more And was greeted by Patty Kerentoff. She is a very knowledgeable salesperson who showed me several appliances that were slightly damaged. This didn't bother me as the prices reflected this and a refrigerator magnet would do a good job hiding the blemish anyway. I will definitely make a return visit in the future!

Decade long customer, literally have spent tens of thousands with this local business. Had a model…read morenumber for two replacement bathroom sinks, decision made, and went into store to see if the specific item was in stock. Asked an employee who was wasn't occupied to explain that was my question. VERY rude woman pointed to a sign about appointment only, and next appointment was end of March. Tried to explain I wanted to buy an item from their stock. Rude woman again said couldn't do it but had to schedule. Eight weeks away. Ok then, took my stock # to Lowe's, who were very friendly, and bought my two Koehler sinks there at 40% lower price. I'm tired that crappy, rude customer service gets blamed on staffing COVID issues. Done spending my money here.

We purchased plumbing fixtures from Ferguson in Traverse City, Michigan for an extensive home…read morerenovation. The Blanco stainless steel kitchen and prep sinks were full of rust spots. Ferguson took no responsibility for the products they sold us. Our representative didn't return our calls and the store manager was difficult to contact. We were eventually told to contact Blanco. Blanco did not respond to our attempts to contact them by email and phone. When calling the customer is put on hold and after a long wait the phone disconnects. The sinks were expensive and we have wasted a great deal of time and aggravation to try and resolve the issue. The only option we are left with now is to contact an attorney and take it to court.

Lotus provided great designs. Their project management was extremely poor. They destroyed our…read moreexisting sprinkler system, requiring thousands of dollars of repairs. they also failed to provide weed barriers and advice to protect plantings from deer. I would not recommend their services.

After they canceled four or five appointments , I gave up . Pretty poor treatment in my opinion ,…read moreespecially since they charge $100 just for the privilege of making an appointment in the first place .