My dog has gone to the groomers here for years and staff always comes in goes. Lately the new staff…read morehas been nothing but issues with my dog. He is 10 years old and I have never had an issue with him being aggressive. There is now one groomer at this site that always has issues with him. This is a terrible groomer take your dog anywhere else.

I visit this store weekly as i need to get crickets for my leopard gecko and turtle. I've had great…read moreexperiences in the past with a middle aged gentleman who was happy to help me out with grabbing some crickets. But occasionally i am "assisted" by an older woman who is NOT very nice at all. In the past she has given me so much attitude about grabbing the crickets and treats me like i'm inconveniencing her entire day, even when i ask extremely politely. I just visited this location and had to leave. My boyfriend and i stopped in to grab our weekly batch of crickets and patiently waited around for a while with other customers as well. He ended up going to the front to ask her for some assistance and was told "we do NOT do that any longer you can get there bagged ones" there were two sad bags of 10 small crickets left half dead. We are now on the way to Auburn to get crickets. Do better lady.

The most friendly employees we have ever encountered! We recently purchased 2 long haired guinea…read morepigs & we needed to get them completely set up & they were so helpful! We got EVERYTHING we needed for our 2 long haired Guinea Pig's & it was all under $100! We Purchased Food, Hay, Bedding, Water Bottles, Treats, Brushes for their Hair, Sleeping Enclosure's, & More. The prices in here were also amazing! Everything was extremely reasonably priced! They literally have everything in here for every type of animal! They have food/bedding/accessories for just about every animal you can think of, such as: Dogs/Cats, Guinea pig's, Hamster's, Ferret's, chinchilla's, Rabbit's, Bird's & Much More! They also offer pet grooming, nail trimming and other service's. We are planning on taking our guinea pigs here for nail trimming.

Very nice Pet Supply store with outstanding quality supplements and pet foods. I visited today and…read morereceived sage advice from the owner as my dog Rocky is having some health issues. The owner is very kind, empathetic and adheres to a holistic philosophy which I truly appreciate. I'll be a customer from now on.

I have shopped at this location for 4 years. I purchased somewhere between $1500 - 2500 in Koi,…read moregoldfish, sailfins, pumps, aerators, plants and food for my outdoor koi pond. Recently I purchased at a large black and orange butterfly kio for $150 + tax. It died within 5 days of being in my pond. I never saw it eat and attemp to eat. It just stayed at the bottom. I contacted the Luckys several times about it before finally being connected to the owner. The owner basically said there is no exchange or refund policy on livestock and he assumes no responsibility. I find this a disheartening waste of money and lack of appreciation to a loyal customer. I will not be returning to this store in the future.

Great selection. Great prices. Exceptional customer service. Very knowledgeable, patient, and…read moreprofessional staff. They made me their newest regular customer

I was horribly abused by the store manager…read more I want to be really up front about this. I will happily comply with whatever store rules someone has, but without signage, I have no way of knowing what those rules are if they're not typical rules. In this case, there was no signage of any kind. I know this because I specifically looked for it. Carefully. That said, read on. I was looking at the chicks in the middle of the store and no one was around to help me. So I went in the enclosure, that has no locks or signage (other than cute signs) and picked up a chick. Apparently not allowed. Oops. The store manager saw me, came over and went *berserk.* She loudly yelled at me in front of everyone in the middle of the store. She wouldn't back down. Instead, she doubled down and was loudly yelling at me, scolding me, and using very rude language. Humiliating! I explained that I didn't know it wasn't allowed and apologized for my error, and had there been any indication that it wasn't ok, I wouldn't have. I told her she was really out of line and unprofessional and that she shouldn't treat customers this way and that they need signage to indicate that something isn't ok. Or a lock! It made no difference. She continued to yell at me, and even defended her terrible behavior!! I insisted she apologize for her mistreatment, and she sarcastically gave me a yelling/flimsy apology, stating something like I'm sorry you're offended. Which anyone with half a brain cell knows is not an apology. Then she stalked off in a huff. As I left the store, she was angrily instructing one of the associates to put up signage. To make matters worse, I called corporate offices, waited on hold for a half hour, and when I finally got to speak to someone, I was promised that a district manager would call me. No one ever did. If you enjoy being abused, please visit this store and see the young female manager, about in her 20's, maybe 30's light brown hair. Will literally never be back or shop or any of their stores again. This company doesn't care about its customers, apparently. A problem is an opportunity to shine and earn a lifetime customer.

I just have to say, that the Sturbridge, MA Tractor Supply has THEE most HAPPIEST and most polite…read morepeople working there, hands down. No matter when I have gone there, during the day or evening, every single person I've ever encountered there have been nothing but friendly, helpful, and knowledgeable. EVERY. SINGLE. TIME. Great customer service is not always great everywhere else, but your employees are simply a joy to deal with! Please keep up the great work and thank you!

It's so nice to shop here. The people who work here seem happy to be there AND to help. The food…read morefor my cats is almost always in stock and they carry the cutest toys (great for people like me who try to overcompensate for working long hours). They also have a lot of special and discounts that really help offset the cost of the more expensive brands of food.

This place is terrible I was trying to buy a chinchilla for my other two at home and refused to…read moreserve me because "I was there too many times" when I've been there twice in two months. And because something fell near me and they blamed me for it for destroying their store and they have to clean it up and got mad

JL and his staff are the best! Pleasant, accommodating and all around the best team. Lauren has…read morebeen our groomer for well over ten years (two dogs) and she is the best! Loving, caring and patient with our nervous pup. We wouldn't go any where else. She's tops.

Fuzzy pants took my elderly pitty and my snowshoe cat who had never been groomed before. They were…read morehospitable and both animals were happy when I picked them up. Reasonable prices and the staff were very nice. Would recommend them for

I discovered Tatnuck Pet about six months after I moved to Worcester - I had no idea they were…read morethere. What a great find! The owner Brian is amazing - I have been going there a while, as I have an older cat and he's very sensitive to certain foods. He has gotten quite finicky in his old age, and my boyfriend and I didn't have any cash this past Saturday on our morning walk. He generously gave us a can of cat food for NO charge, as he felt badly if the cat didn't like it. What a great guy! This is the beauty of a wonderfully owned small business in a local neighborhood. Stay away from Petco and the larger chains - they will never give you the customer service and kindness of this wonderful little neighborhood gem. Put your money back into the economy by shopping local. Thank you Brian!! ~Stacylynn, John and Deuce the cat

Great folks! Very knowledgeable and kind to the animals!! If they sell if there you know its good…read morefor your pup! I felt very comfortable in there (even during Covid times!).

Cute little pet store I. Colchester CT. Independently owned. I stopped in since I was on a road…read moretrip with my dogs and realized I had left the leashes at home. The cheapest leash in the store was $17.

A great addition to Colchester. Wagging Tails offers grooming (they already had two pups on their…read morefirst day), food, baked goodies for dogs, clothing, toys, holiday items and so much more. I picked up some anti-anxiety chews as well as some calm peanut butter. I also picked up a couple of treats for Christmas and a bow tie for our family pics. Even though they are 20 minutes from home, I'll definitely be making the trip to support this store.