Shop does quality repairs, assists with questions regarding their repair process and insurance…read moreclaims process, keeps customers informed and works well with insurance adjusters to resolve claim payments as fast as possible.

I would give this place negative stars. They are overall just a pain to go to. I hit a pot hole in…read moremy car and it unaligned my car. I took it through AAA insurance since this is a place they send cars to which I will be talking to them about. Well the price ended up being less than my deductible which was good but they themselves said that since there is no visual damage and it passed inspection there is nothing else they can do. There is a huge clunk that happens when I turn the car on the freeway and they said that's the best they can do so I have to take it to the dealership on my end. If they can't fix the car completely why give it a mediocre try and bill me and send me somewhere else? Shouldn't a mechanic be able to fix it rather than sending it to another mechanic? I also had Fatima as my representative there and I would not recommend her. I had to be continuously calling her to get any sort of update on my car and there was issues when I went to initially pick up my car. They were charging me 480 when she had told me the final price was 355. I was about to pay when Sammy pulled up my car and said he wanted them to take another look at it because he heard a loud clunk and questioned why it passed inspection. They held on to it for another day and I got a call the next day to pick up my car because they can't do anything else to it and that it still sounds funky but there is no visual damage and it passed so there is that. They basically crossed their arms. I go to pick it up and the price is fixed to 355 and I am driving to work after they close and I tried to evade an accident and honk but to my dismay the horn wasn't working!!! My horn was disconnected! I was just in shock that I was close to being in an accident because a "reputable" mechanic gave me back my car when it's not up to legal code and my safety features aren't all working!! I called them and they were closed so I left a voicemail. I called them back today and Sammy picked up and I told him my horn isn't working and that it's disconnected and he said I have to wait for Fatima to get back to make an appt to come in for the technician to take a look at it!!! Like what?!?! My horn, a vital safety feature, isn't working because of them "fixing" my car and they said I have to continue to wait?? I am reporting them to my insurance because this place is so shady and unreliable. I can't believe they are still running! DO NOT COME HERE. Do not come here if you want your car working properly. Such a disgrace and disappointment to have to deal with their antics. Update: they called me back to try and fix my horn but since they can't visually see it (of course you can't visually see it from the outside) that they need to take the bumper off which is going to accumulate more labor that I have to pay. They are telling me to pay them again so they could fix their mistake. Lesson learned. Never coming here again nor recommending them. STEER CLEAR. I took it to the dealership to get it fixed correctly and to top it off they told me the initial alignment the Salinas collision shop did was CROOKED and they left loose bolts in my strut which was causing the noise!!

Very clean service and waiting area. Staff was very kind, informed me of any changes and did a…read morewonderful job on our car. They did the repairs quickly and washed the car. AAA was a bit slow in getting files and the shop was very gracious. I was offered water, coffee, etc. Everyone was very nice and I highly recommend this business.

For sure one of the best auto shop in Monterey . The people there are very personable and…read moreprofessional. .

Went in last minute on a holiday, this shop was the only place open. Needed someone to checkout the…read morefront of our car after a small collision to pop everything back in place and tell us if it was safe to drive and Jaime was so helpful! He had it done in an hour! Absolutely our saving grace today!

Great Autobody shop in Seaside CA. They're fast and offer reasonable prices. They're color natching…read moreis really good. And don't try to over sell you.

I've used this body shop a couple of times - once for extensive repairs and once for a quick fix on…read morea loose bumper. Both times, the staff was responsive and did a great job fixing my car. I highly recommend them!

Had some minor damage to the side of my vehicle after a retaining wall got in the way! After a lot…read moreresearch, I chose Body Shop by Gene Cochetti based on reviews and their very long history locally. I can not speak to who actually owns the business now. After a snafu with not receiving calls that my vehicle was ready, we finally connected. Upon arriving we noticed some concerns that they remedied within a few days. Paint match and body work is very good. My vehicle was extremely clean in and out! Overall, a good experience

Sergio's Auto Body absolutely saved our vacation! We're from out of town and even though it was in…read morethe late afternoon on a Saturday the guys here helped diagnose and fix our busted radiator hose. Coolant poured out and our car was over heating but they stayed late fix it. I couldn't be more grateful!

Sergio's was the only body shop who responded to me when I got into a car accident. He texted,…read moreemailed and called to communicate with me. He offered a very reasonable price to fix the car. And he would have gotten it done fairly quickly. If your car needs bodywork, he's your guy.

We had our car in for repair after a traffic accident. This business is clean, comfortable with a…read morefriendly, competent and professional staff. Our car was finished two days ahead of their projected completion date. Jordon contacted us every day with a progress report. They also provided a shuttle service to and from home since this was our only car. The shuttle drivers were all friendly and very helpful. I would recommend this business without hesitation. Note: This is more than I can say for Geico Insurance but one can't expect any more from a business run by a talking lizard.

I gave this company a month to fix the mistake. I found out that Victoria S isn't real, this is AI…read moregenerated response used either by Yelp or by the company themselves so they don't have to respond themselves or take accountability for anything. I called and they had no idea what I was talking about. I explained my review, the stains everywhere and the HORRIBLE detailing they claimed they did. I explained that Matt H promised me before I even got the work done that I would receive a check for $200 for money back, in the mail from the company in 2 weeks as a thank you for trusting them. 3.5 weeks later I still have nothing. I made it clear I could not afford all of this work at the time I got it and tried to cancel it and I would come back in the fall. He assured me I would get the money back and he lied. My health has started to get worse cause I couldn't afford to get the supplements I need cause I'm on disability which means a limited income as well as a college student. I will be moving forward with an ADA complaint for this money hungry grab they did and a civil rights complaint as well. DO NOT waste your time with this company because they do not display any integrity or honesty or any kind. They don't care about you or your car, just the check from insurance. DO NOT LET INSURANCE SEND THEM THE CHECK!!! SEND IT TO YOURSELF SO YOU CAN MAKE THEM CORRECT THE DAMAGED AND LOST ITEMS OR STAINS THEY CAUSE THAT THEY REFUSE TO FIX. DO NOT HAND OVER CHECK UNTIL THEY FIX IT ALL.

Fixed the front bumper of my car. Looks brand new, also buffed out some other imperfections in n…read moreother sections of the car free of charge. The shop doesn't look like much, but can't judges book by its cover. Highly recommend it

I took my Subaru Crosstrek to Mike's Auto Body twice. Mike's son, Jeff, runs the business and is…read morealways professional, polite, and personable. My auto damage was my fault--once I backed into a car and once I backed into a pole. For one 'event' I got another estimate, which was higher in price and the staff wasn't as personable. Jeff never made me feel anything other than glad I took my car to his shop, twice within a year. Jeff gave me estimates, timelines, let me know if the parts were going to be late (Covid has been crazy for all), kept me informed, and was great with my insurance company. My car looked good as new and was washed before I drove it home. I absolutely recommend Mike's Auto Body for your car's repairs.

They did a wonderful job on our Niro's rear-end damage. And the price was right! We highly…read morerecommend them.

Marks barn is the best place to get your vehicle taken care of. Great customer service! I won't go…read moreanywhere else. Thank you for your wonderful service.