would be 0 stars if I could, managers there will charge you for "greases" that you won't ask for…read morebut when confronted about it say it comes with purchase but receipt shows the clear charge. Insane what they try to do just to boost their sales. Sad case

Well I came in and bought some stop leak on this 98 Degree…read moreday I asked if I could use the Restroom i was told they didnt have one I was like you got to be kidding the guy said I hate To.tell customers that so I said I bet you have one

Went by this morning to have a small Lock removed from my…read moresuitcase The manager said he was short staffed and Couldn't help me but their were several Employees in the back so disappointed And he could have sold me a new lock Losing sells because no one wanted to take The time to provide customer service

I just wanted to say the employees are great and dedicated and that shows, I appreciate the…read moreassistance Thank you Hector for your help.

First, I have to give a shout out to "Mr. Beard" the Technician Attendant at this Shell Gas…read moreStation. For six months he greets me and everyone with a positive attitude, professionalism. Secondly, the coffee beans are fresh daily which is more than the "DD" across the street. Mr. Beard makes my day daily. It's worth it to stop by if you don't believe me

Very helpful staff...got everything I needed for my 25 year old car for a tune up,oil change and…read moreeven stuff from last year to do my brakes. I will continue to use this store...some of the prices are a bit high on certain items and sometimes your stuck paying for the expensive item because it's the only thing in stock and don't want to wait a few days for it to ship. Regardless, i'm still a satisfied customer.

They are the most reliable and trustworthy service there is for your car. They are professional,…read morereliable and FAST. I have been coming here for over a decade and my dad was coming here long before that. Highly recommend if you're looking for an honest, skilled shop in the area. Billy is the man!

They are so friendly and always give good service. I have been going to them for years. They don't…read moreover charge and fix only what is wrong with your car.

I've taken my car here for more than a few repairs! I'd like to go somewhere else but the fees for…read morethe service are quite reasonable. Most other places I know would charge a lot more for the same services. It's just little things that irritate me: when I had CarShield, they wouldn't release my car until they got the check from CarShield which was due to arrive IN THE MAIL. I guess CarShield itself could've done better by having electronic payments instead of paper checks. I also had a steering wheel cover that was fine when I dropped the car off but it was cracked when I got it back. The last experience was getting a few sensors replaced which did allow me to finally pass emissions, but the car door lock disappeared into the car door. Whatever held it in place had broken and the lock is now rolling around behind the panel of the car door. Overall the service is good for the price, especially if you can get in early and you can have the car back the same day. But those little things like I just mentioned above can be annoying. I will say, they were kind enough to replace the connector to my headlight (which wasn't working) after having spent almost 2K on other repairs.

I got a well maintained 95 riv 82,000 miles.running rough. Well maintained by a one owner senior…read morewas on top of maintaining this car since he bought it brand new.all well documented. A german man.passed at 90 years old.they had it three times.over a long period. Still couldnt get it running right.said they did oil change for the inconvenience. Was texting owner on personal phone..he was on vacation..must be nice.i worked at a car dealership for 15 years. Had brought a for van there to get a trans line changed.but didnt tell them i had the part.told me part was $275 i got it for$100...should of ran then.had a 68 vw type r to change main engine seals.engine had to come out said 1500.fine....said it would take a week...ended up almost 2 months. So back to the riv.3rd time picking it up.and not getting it running proper...friday about 430pm.they closed at 5pm.i asked the guy on the phone to let it run for a half hour before i pick it up .said it was running great but i got there the car was not running.i drove it south on cicero .5:30 chicago traffic got half way up cicero bridge as it had construction only 2 lanes me now blocking the merge lane.traffic already backed up half a mile due to construction. Sat there an hour til tow i called to take it back to azteca. The manager would not send a tow truck..i towed it back to shop.2 days later...the owner back from vacation....said (IT SPUN A BEARING)...HE SAID HE COULD FIX IT FOR 2800 THOUSAND...AND SENT ME A PIC OF DAMAGE....AND AFTER READING ALL THESE NEGATIVE REVIEWS. AND HAVING ALL TEXT ON HIS PERSONAL PHONE.AND GETTING TESTIMONIALS FROM MOST OF THESE PEOPLE WHO FEEL THEY WERE SCAMMED.i cant believe they are still going...

Steve & Ronnie are the best! Honest and good deals all the time. Check them out! The Dodge Power…read moreWagan is Bad Ass! I remember it back in the 70s sitting in their small garage. Good Job! Razor!

This isn't a review of there service but for there driver that almost hit me, he went into the…read moreoncoming lane of traffic to get around me when the lanes merged into one line. You would think that someone driving a company truck would drive it with respect since it reflects on the company. Very sad.

We have been coming to this location since it was previously a Mobil franchise. The main reason we…read morekept returning was because the person in charge was always kind, attentive, and pleasant. When my daughter bought her new car, she naturally started coming here as well because of that same positive experience. A couple of years ago, the location became a Strickland Brothers franchise, but the same manager was still there, and that's what mattered to us. The service and professionalism we valued remained consistent. Yesterday, all of that changed. The usual manager was not there, and instead the person who claimed to be in charge was rude, condescending, and disrespectful. I won't get into the details of our exchange, but the young man's tone was confrontational and completely unprofessional. It actually hurts me to write this review because I value the places I frequent and I am a loyal customer. This was my "for sure" place -- the place where I knew I would get results, great service, and leave satisfied. Unfortunately, that trust is now gone, and I will be looking for a new place to service my car. It's disappointing that a place we trusted for years could lose a loyal customer because of one unprofessional employee. It matters

2020 Jeep Gladiator. Stripped and over tightened drain plug. 4000 mi later I changed the oil again…read moremyself. Had to use bolt extractor and a heat gun with a 24" breaker bar to remove drain plug. The oil filter (cartridge type) was twisted and partially collapsed. It was the cheapest Chinese filter. An actual Jeep/Mopar filter is only $6.99. I'm not sure the oil was even changed looking at that drain plug. Never going back there.

Clerks were courteous to customers. Lines moved efficiently. Shelves were well stocked. Bathrooms…read morewere clean. Sales throughout store.

I'm always here after work at 4 am to fill gas and maybe get something to eat. The one time I…read moreneeded air for my tires their air pump was down. Also, some of their pumps don't work sometimes so you have to drive around to find the pump that works.

Had a level kit installed on an F150 and a remote start for a Lexus. The crew there are friendly…read moreand professional and they got the work done quickly. Would definitely recommend.

this shop. changed my life! ive never trusted a shop as much as I do this one. excellent customer…read moreservice and even the therapy sessions have helped lol. they get your vehicle right and they take their time to make sure all the parts correctly added. i consider them to be more than a shop. but more like family. if you need modifications or updates or anything for your vehicle- I highly recommend them for your service and upgraded needs.

Excellent service. They helped us right away. We had a flat…read moretire and went to Belle Tires by 111th street, they didn't want to help because the were closing in 30 min. Thankfully, we were able to get to Official Tire & Rims and what a difference! Thank goodness there are still businesses that give great service like this!

Place seems shady so I left. I couldn't understand what he was saying and didn't seem honest. The…read moreemployees all stare at you and it's creepy