Terrible customer service lacking professionalism and honesty…read more I'd asked about the quality of oil and instantly the worker gotten defensive. My time on this earth I learned...when people instantly get defensive, this typically means they're lying and thus a way to place a cloud over what they're doing and in this case deceive me. The service I requested should not have costed $152. No way!

I brought my Honda Accord to City Tire & Auto Repair for a timing belt repair. About a year later,…read moreI started experiencing symptoms similar to what I had before the original work, and I'll be honest, I was fully prepared for a difficult conversation. Anyone who's ever taken their car to a new shop knows that uneasy feeling of not knowing what kind of integrity or accountability you're going to get. What happened next completely changed my opinion of what an auto repair shop can be. City Tire & Auto Repair handled the situation with professionalism, honesty, and a level of integrity that honestly exceeded my expectations. There was no argument, no runaround, no excuses. Instead, they stood behind their work and showed a genuine commitment to doing the right thing for their customer. Their dedication to the quality of their work and the excellence of their service is real, not just something they say. You can tell they care about their reputation and, more importantly, about the people who trust them with their vehicles. It's rare to find a shop where you feel confident walking in and even rarer to find one that earns your loyalty after a tough situation. These guys did exactly that. City Tire & Auto Repair will be my shop from now on, and I highly recommend them to anyone looking for honest, dependable, high-quality automotive service. If you're nervous about trying a new mechanic, this is the place that restores your faith.

Great local mechanics. Excellent service. Gio, did a great job taking care of my issue…read more Knowledgeable staff. I highly recommend these guys.

I've been coming to Sierra and Giovanni for many years, driving over from Logan Square area since…read morethat location closed. Service is top notch, prices more than fair, and the one referral I've had worked out great (muffler repair). Several times I've brought my car in with a potential issue and Giovanni has looked it over, checked thoroughly, and said it was okay and never charged me for his time. Recommend 100%.

Shit service. I also needed rims and saw they sold them and since I'm new to the area I was…read moreanticipating on coming back especially cause they have a cool setup upon walking in. But they didn't have any interest on truly helping me with my car during a time sensitive emergency. I had two other shops that gave me locations for my fix and also were a lot more helpful. I used to work in the own a company in the car industry, and these guys tried talking to me as if I knew nothing. I hate to leave negative reviews, but they need to do better on their customer service.

I'm very happy to give MW Tire a 5 star review after the recent experiences I had working with Omar…read moreand his team. I recently purchased an older car that needed quite a bit of work to make it safe and reliable. My first stop was another shop down the street that dramatically overcharged me for shoddy work. I came across MW bc the other shop was not able to align an SUV with 33" tires. Omar did a great job, had clear communication, made me aware of several issues that the prior shop missed, and charged a fair price for his work. MW resolved all dash lights and ensured that my brakes were operating even better than new. I'll be using his shop for all wheel/tire/brake/suspension and general maintenance of all of my cars from now on.

Very kind. Didn't have my used tire size, but offered a cheaper new one and recommended me to…read moreanother place for used one.

I noticed that I was constantly low on air on one of my car tires and was passing thru Pilsen and…read moresaw Willy's. I decided to drive to the rear to see if they were busy to take a new customer. There was a car in front of me but was instructed to drive in. I told the person I have a leak on my tire and he jacked up the car and took the tire off. He did not notice and nails in the tire and proceed to use the water tank to see if the can find the leak. They found the leak on the edge of the tread and told me they can't repair it but gave me an option to buy a used tire for $50. I said yes. Took them less than 15 min to prep the new tire and for some reason he charged me $25 CASH. That was a deal. Highly recommend

This place has saved me so many times when I had flats or needed a replacement tire and they have…read morespeedy service. I absolutely recommend this to anyone looking for a reasonably priced tire repair or replacement.

Thought I needed two tires. One was a flat and I wanted the second one for a full size spare. Since…read morethe car is old and we may be getting rid of it soon, we wanted used tires. Called ahead - they had 3 that would fit. So I went over to get them. The service guy looked at my other tires and saw one was splitting. I ended up with 3 tires, very reasonably priced and the most amazingly quick service. I've ever seen. These guys are wonderful - fast, careful and courteous. They know their job and do it very efficiently. I've just found my tire store for life - no going anywhere else.

These guys are AWESOME!! The price, the quality, the service...I can't say enough great things…read moreabout them!! There isn't another wheel repair shop around IMO that can compare!

I brought my vehicle to Chicago Wheel Express to repair four bent wheels. The quality of the actual…read morework was excellent. After picking up the vehicle and driving it, the vibration I had been experiencing was completely gone, so I am very happy with the repair itself. There were some frustrations with communication and pricing. My appointment had previously been changed over the phone but apparently wasn't entered into the system, which required additional calls. I was also initially told the vehicle would be ready the same day, but that timeline wasn't met. I also think the fee structure could be more customer-friendly. There is a 3% shop fee for general administrative/service overhead in addition to a separate 3% credit-card convenience fee. I personally think these costs should be clearer upfront, particularly when you're already paying for the service itself. That said, when the vehicle wasn't completed when originally promised, I asked if they could provide a discount, and they did. Most importantly, they did what I brought the car there to have done. All four wheels were repaired and the vibration is gone. Despite the communication issues and additional fees, I am very satisfied with the quality of the actual wheel repair and appreciated them working with me on the final price.

10/10 service Very quick…read moreVery friendly Highly recommend Good price and great work

Once again, another positive experience here. By the way, they did change their address. I love…read morethis place so much. Extremely professional and they are by far the most trustworthy tire shop in Chicago. It's always worth the drive for me and I will always let my friends know about this place as well as my family members.

Herman was lovely. Provided immediate service including removing my tire and checking for leak…read more Adding air to the rest of my tires. No leak found, therefore no charge! Where in the world do you find that sort of service nowadays!

Just back from getting a tire replaced at R and B Tires on Touhy. A real old-school Chicago…read moreexperience. They worked quickly and efficiently, and in tandem, in their busy garage stacked with tires new and used. They worked out in the rain without blinking an eye. I was in and out in less than 30 minutes. The price was right. A pleasure to do business with them.