Let start by saying, scammers! At the beginning everything appeared to be good. I started to get second thoughts when the receptionist texted to let the insurance company know that the car "was there" already in their shop. When I told her otherwise and questioned, if they're doing this to ask for storage fees, she said no! We don't charge for storage. I told her I don't like to lie and I will bring the car when I get a date. Somehow, they ended up calling my husband to drop off the car because they need it to have the car there and would let me know when the appraisal would come to do the inspection. No one called me and unfortunately my husband dropped off the car. I should of trusted my instict! I told my husband that the place sounds fishy and I don't feel comfortable with their tactics just wasn't right and we would go pick up the car the following day. Aside from needing the car since we had to travel. I ended up calling to let them know that the car will be getting picked up and I would take it to a different place. I was told that now I have to pay for charges incurred, Im thinking okay well for less than 24 hours it won't be insane as long as I can take the car not knowing that the estimate was done that morning. When I get hit with the bill, 2,450.55. According to them 30% of whatever they got for appraisal, fees for Labor, storage, administrative, etc. Mind you the car was dropped off on a Thursday afternoon at 1:15pm and went the following day to pick it up at 1:30pm. This guy Eddie, said well if you would of told me to try to get more money from insurance and said to go half, we would of come to an agreement and split." He said that the agreement I signed they can change it whenever they feel like it because it'sbot what it says! I ended calling the insurance to alert them of the scam this people are doing and that's when I was told that the appraiser had already done the estimate that morning. No wonder they are growing their business scamming people asking all cash for money so they can avoid paying taxes and other fees. This guy guy came up with all sorts of excuses. I'm being charged because I don't want my car to get fixed there, that they have to pay for this program which takes them time to do the appraisal (mind you insurance does the work and sends their people), that he has to get paid, the lady has to get paid, that they have to order parts, when it was just appraised only hours. The only thing they did was to take money out, easy money. Be awared, please take your vehicles to a place where it's registered directly with the insurance company! Yes, you do get a star for SCAMMERS! read more
