The service was okay, I was passed off to three different nail techs so it's hard to rate the experience with all three. The last one was RUSHING though, mind you it was nowhere near closing time. I got a pedicure with french tip and acrylics on the big toes. I can see what the previous reviewer meant by EVERYTHING is an upcharge. They quoted SEVENTY FIVE dollars for a full set + FOURTY THREE for the pedicure + TEN for the french tip. I ended up getting acrylic on just the big toes instead. I've been getting acrylics on my toes for a long time and I've never paid anything remotely close to that amount. Also, the finished product looks nothing like what I asked for. I had high hopes for this place, it's so pretty inside but that's really all it has. I definitely won't be coming back here. read more

NK Nail Lounge - This is what I got - Nail Salons Near Me - Monroe, Washington

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I had a mani/pedi today and after I picked my color for my nail (cats eye) i was quoted an extra $15 dollars and I agreed as it was also written on the color card. When the lady came back to paint my nails she informed me the price was now $20 the owner had just upped the price. I showed her it states $15 on the card. The owner insisted it was now $20 they just hadn't updated their price on their chart yet. I told them that's not my fault they should honor the stated prices. They insisted I pay more money. I wonder how many customers they take advantage of. I realize it's only $5 but on a daily basis and continual customers, this is truly sad way to run a company. I tried this place because Blue Ocean is closed on Sundays and I will never make that mistake again. P.S. the lady who gave me my pedicure was such a sweet lady, she's to good for this place. read more

An older lady who was giving me a pedicure cut my toe nail to the skin on one side. I can't believe I have to pay $45 for this awful service. I can do a better job. I would not come back here. read more

I got an express pedicure with gel. It took her 20 min. Every thing was done half done. At the end she sprayed bath and body works perfume directly on each leg. Very odd and has never happened to me anywhere before. read more

NK Nail Lounge - Empty chairs because there are no workers here... - Nail Salons Near Me - Monroe, Washington

Happy mommy daughter day. Lots of colors to pick from. Nice to my kid. My daughter finished before my pedicure was done the ladies watched her the 4-5 minutes until my toes finished!! Thank you!!! They let my kid have rainbow dots on accent fingers!! read more

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Scheduled an appointment quoted $55 for acrylics, arrived a few minutes early & watch them take a couple of walk-ins at our scheduled time. They're 30 minutes late just getting me into the chair & had three different nail techs ask the exact same question about what I wanted to have done (I explained & showed a picture each time)... No price list displayed anywhere, I asked for acrylics & was told about the "new gel that doesn't use chemicals" okay- what about acrylics. Everything was an up charge, medium length +$, almond shape +$, French tip +$, add polkadots to 2 nails +$. Just them rattling off prices. I would not recommend this place. Scheduled appointments mean nothing, shady for a salon to have no price list just techs adding costs without a point of reference. read more

Well, I decided to try this place as I've never been.. what a mistake! They have no pricing ANYWHERE. They rushed me to pick my pedicure even thought there was NO ONE THERE! I selected the $60 organic foot soak and I chose a $15 gel color that was to be black and pink cat eye received black and silver cat eye with one little stripe across the nails. I go to check out expecting $75 bill right? WRONG!! $100!!! Then I had to tip as well using an app because they wouldn't accept tip from my card! I was ignored through my entire appt while they chatted amongst themselves! I have NEVER paid $100 for a damn basic pedicure! My husband called bc they wouldn't tell me why it was $100 and they pretended not to know who I was and hung up on him!! DO NOT GO HERE!! **editing to add my reply ** What a nonchalant, take no responsibility for not having pricing up front answer. What did I expect. The fact of the matter is it was not $75 dollars as I added from the $60 pedi and $15 up charge for the cat eye. It was $89, plus a $10 tip on a separate app. so where's the other $14 come from?? No other salon I've ever been to and had a cat eye done does one straight dumb line at an angle across the toes! I'll never be back here and I'll be disputing the charge with my card company :) read more

This is the 3rd time I've gone to NK, the first couple fine no wait but expensive my mistake to ask for a receipt and just being Naive and hurry to pay. Today unfortunately we had appt that started at 2:30, and we didn't leave till about 5:30 most of it due to waiting since they kept letting walk ins come in and they had to stop on our nails so many times, then we got to go back for our pedicure (also on appt) and we Sat there for 30 mins with barely warm water and no one talked to us. Someone finally came and started to help us but unfortunately the language barrier was very difficult and they ended up just sighing and staring at me even when I asked for the complimentary drink they looked at me like I was annoying and inconveniencing them, someone else stepped in to help but again asked for polish color and was rude about and just seem like I bothered them, we almost got up and left because we were so uncomfortable. The worst part is I had to pay $137 for a mani (with Gel X) pedi, I understand the Mani is more expensive (50 on website) but I was not told it was 55+35 for polish and a design I was SHOCKED, I was also changed +5 for shaping my nails NEVER have I been charged extra, +5 for them to take off half a nail that had polish on it, we got NO massage for hand or feet/legs and felt very much ignored read more

NK Nail Lounge - The nails are good, but not worth an extra $35 for color and to add sparkles. Plus no Massage no lotion - Nail Salons Near Me - Monroe, Washington

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It's a big and clean place (it looks small on the outside). They do okay work, but they are VERY expensive. We came here because we really needed pedicures (and my spouse needed a manicure), and our usual place was out sick and closed for a bit. Not bad. Just $$$. read more

NK Nail Lounge - Nail Salons Near Me - Monroe, Washington

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*Update:* It's been two years since I originally left this review. I've noticed the business has taken the time to respond to many other negative reviews, but mine was never acknowledged. I'm sharing this here as well because my experience still stands, and the lack of response only reinforces how overlooked I felt as a customer. -- I've been here twice and unfortunately both experiences were disappointing. I do enjoy the vibe when the salon is busy--it's pleasant and lively--but my actual service hasn't matched that. Both times I had the same nail tech. During my first visit, she seemed more focused on conversations with coworkers and other customers and acted irritated when she had to stop to work on my nails. The second visit was quieter, and I could tell pretty quickly it wasn't going to be a great experience, but I needed a fill because my nails were starting to hurt. I always get gel since I work with my hands and need it to last. The polish didn't even make it a week without chipping. What finally prompted this review is that tonight, while reaching into my purse, one of my nails made a popping sound and polish peeled right off. That tells me the color coat never fully cured--I've basically been walking around with a dry top coat over wet polish. I'm disappointed because I've seen so many good reviews, but this hasn't been my experience. I likely won't be back. read more

This is for the pedicure service only. I've done walk in and appointments, and both times I only waited 5-10 min before starting the pedicure. They offer one complimentary drink and there weren't any weird add-ons to the bill. I want to say it was like $150 for two pedicures. My nails look great every time. The color stays on until I go back for the next one. I tend to go mid week and in the middle of the day, so it's not too busy. read more

Called around 11am to see availability and schedule SNS powder dip (French tip style) day of.. My call was answered within seconds and their response and availability was immediately shared with me. I was told 45 min from the time I called and was seen (albeit that I was almost 10 min late) immediately. Wonderful, kind, efficient, and attentive!! This has become my go to for their reliability and response and skill !! My personal favorite is Lyly!!! She fixed my 3 nails that were broken bc of outside activities and made them beautiful! 5 star review!! read more

NK Nail Lounge - Nails - Nail Salons Near Me - Monroe, Washington

This was my third time getting my nails done there after moving to Monroe. The first two times were okay, but the third experience was unforgivable--I had a terrible time. My nails were cleaned carelessly, hastily, and unprofessionally. No softening or soaking products were used, which led to my cuticles being cut badly. No lotion was applied after my nails were done. Three days later, my fingers were bleeding, severely inflamed, and I had to take painkillers for the pain. The nail polish was applied poorly and unevenly along the edges, and after a week, some nails had only half the polish left. I was traveling for six days and couldn't enjoy my trip because I was constantly uncomfortable due to the pain in my fingers. On the seventh day, after returning home, I went back to show them my nails. They told me it had been seven days, so they couldn't redo them. I was unfortunate to get a very unprofessional technician, and after this experience, I never want to go there again. I also wouldn't recommend it to others. I believe the management needs to hire skilled professionals and more polite staff. read more

NK Nail Lounge - It's my fourth day. The inflammation is gone - Nail Salons Near Me - Monroe, Washington

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Very unprofessional. Staff is rude, they speak only their language, they laugh at you, and they did my nails very bad. I am gonna attach some pictures. That's the third time I tried to give them a chance. But not anymore. read more

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I wanted to do a refill on my acrylic powder and they refused and made me get a whole new set. I asked how much is it going to be and I was told $65 when I was only wanting to go pay the $35 for a refill. I said okay and got my new set. I repeatedly asked the lady to fix scuffs on the nails and she huffed and puffed and ended up walking away. My total was $90! Way more than I was quoted and way above what I was willing to pay. Said whatever and paid wishing I had not because now I am left with $90 Less for a huge scuff and dirt under my nails read more

NK Nail Lounge - Didn't clean under nails - Nail Salons Near Me - Monroe, Washington

Everything was just wonderful. Just a beautiful place to enjoy getting pampered. I would recommend to anyone wanting to have a great foot & hand massage. read more

The ladies that work here are so rude. No kind of customer service. It's sad because I love the way my nails come out but I wish the workers were more kind. read more

I've been to this place a couple times now and I really wanted to love it but have had just ok experiences. Each time, we had reservations, the first being for a friend's birthday last year. We had a long wait before being taken back and then were rushed through the pedicure to make space for the next clients. My friend wanted gel and a pretty design on her toes for her birthday and had a manicure and she had lots of issues with the technician and getting a nice result. I decided to try it again this month because I love the beautiful chairs and decorations of the salon, the facility seems really clean and I love the complimentary mimosa/wine, it really feels like a luxurious set up. Another friend and I made reservations for the luxury pedicures and were seated right away but had issues throughout. They wouldn't do a design in my big toe without going with gel. I've never had a place not willing to do a simple flower or stripe or in this case I just wanted gold sparkles on the black paint. It was just frustrating to try to be forced to buy the more expensive gel when I don't like the material. I would think a 60 dollar pedicure would include more than just a single base paint that was really messy and edges not even cleaned up. My friend and I got the same pedicure but she had a long massage and I didn't get that. I was left in the water without bubbles or a technician for most of my time then scrubs and lotions quickly applied and removed. Overall it's a decent place with nice people, new comfortable chairs, and love the complimentary drink. I probably will not return because the service quality just isn't consistent or comparable to other competitors. read more

NK Nail Lounge - Beautiful salon - Nail Salons Near Me - Monroe, Washington

Dropped my granddaughter off for homecoming nails (acrylic and pedi). Made her an appt and dropped her off. Three hours later she was still not done, they charged me 170 bucks and they didn't even give her what she wanted. She came home in tears. The women were rude. We won't be back read more

I wanted to throw another update on here. My husband got me a gift card here unknowingly that this isn't my salon of choice. Well I went before a vacation and had MULTIPLE sore nails from nicks and cuts. My big toe even got infected on my trip and made it hard to wear the shoes I brought to wear to on vacation. Luckily it resolved after about a week on its own after some foot soaks. read more

I got gel x tips and Lily helped me, they look so amazing and are so pretty. She was so kind and got the nails spot on from the picture! The place was so pretty and the vibe was so pink and cozy read more

NK Nail Lounge - This was what i asked for - Nail Salons Near Me - Monroe, Washington

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While my nails were good and it was an OKAY service. There were only 5-6 people and we were the LAST PRIORITY. They ignored us, had those fake polite smiles, made us wait for like an hour each time. 3 hours for a manicure and pedicure. The CHEAPEST AND SHORTEST ones I might add. the techs were rude and even cut my fingers. Have to wear bandaids and I hate bandaids because of texture issues. Would not recommend. read more

Lynn did such a good job!!! I love coming to this spa it's gorgeous and the customer service is amazing! read more

NK Nail Lounge - Lynn did such a good job!!! I love coming to this spa it's gorgeous and the customer service is amazing! - Nail Salons Near Me - Monroe, Washington

Really, the worst nail job I've ever had The person who worked on my nails had a very bad attitude, I will never go to that place.

do not recommend this place at all. The staffis very rude and unhelpful--they don't listen or understand requests and completely ignore what you ask for. The service is terrible, and on top of that, they overcharge you in the end. Definitely not worth the time or money.' read more

Super quick, great service and clear communication as to what I wanted, my nails turned out beautiful! I came in super last minute and they were able to fit me in, It was very well decorated also 10/10 would recommend. read more

NK Nail Lounge - Nail Salons Near Me - Monroe, Washington

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Lyly is soooo good and the absolute nicest!! She always makes my nails perfect. I highly recommend her!!

I was able to make a same day appt, but the salon was very busy and had people waiting. They didn't give my nails enough time to soak off gel and ended up using the efile and over filed my nails leaving them weak and ruined. I didn't realize until after only 3 days my gel manicure started to lift and I removed the polish and saw how bad they were. read more

TERRIBLE!!!! Don't go please!! I ended up getting shellac and peeled less than 12 hours of having it. Linh Truong rushed through everything, and made me feel like a huge inconvenience to her. SAVE YOUR MONEY!!! Stated I lived an extra 40 minutes out of the way, and was only in the area to drop off a vehicle. Ended up getting it repaired by another salon, which did an amazing job. Said there was nothing else they could do for me. read more

NK Nail Lounge - Nail Salons Near Me - Monroe, Washington

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I keep hearing this is the best place to get your nails done in Monroe and yes it's clean and very nice inside. You do get a free drink at the time of your service (wine/soda/mimosa) which is a nice perk. But the nails do not hold up minus their pedicures which are REALLY nice ! My acrylic set lasted a week , they were $80 , my shellac manicure lasted a weekend, but the regular pedicures last weeks ! Both times I got my nails done, my cuticles and such were not cleaned up just straight to the polish after cutting my nails down and letting them soak in warm water. My nails were short lived which is bummer but a good place to go for a pedicure. read more

NK Nail Lounge - Nails by Lynn - Nail Salons Near Me - Monroe, Washington

Superior service and great quality work! I enjoyed a complimentary drink during my relaxing pedicure, and loved that there are so many color choices! read more

NK Nail Lounge - Gel-X nails "coffin shape" - Nail Salons Near Me - Monroe, Washington

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I had gone here many times and never had a great experience. Always waited at least 15 minutes even if I had an appointment. When getting acrylics taken off they never soaked my nails they just painfully ripped mine off by sliding another acrylic nail underneath. Always attitude. Paint job uneven as well as uneven shaping. Cut and made me bleed MANY times. Now the last straw... Second to last appointment the woman was ripping off my acrylics with a fake nail. This was extremely painful and tore apart my natural nail causing blood. It was EXTREMELY painful when putting on the acrylic powder on top off all the cuts and raw nail. When she shaped my nails with the drill and cut almost ever finger and drew blood. Then proceeded to file aggressively even in the cuts getting blood all along the nail file. Never said a word, not even sorry. Most painful nail experience EVER. I thought maybe this was a one time thing since I hadn't had this particular tech often but next time I went the same thing happened. I was in so much pain and my fingers were continually bleeding even after I got home from the appointment. See photo below read more

NK Nail Lounge - Continual bleeding from nail salon after coming home from appointment - Nail Salons Near Me - Monroe, Washington

Hannah did such an amazing job. She did my pedicure and gel x manicure. She took her time and everything came out perfect. The gel x I got done before was super chunky and not flattering, so glad I found this place! Definitely going back. Thank you so much Hannah! (Sorry if I misspelled your name). read more

NK Nail Lounge - Nails - Nail Salons Near Me - Monroe, Washington

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High quality. After 3 weeks my nails didn't come off. I got Gel X acrylic nails. I got gel polish. read more

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Nancy was awesome. Great job getting my feet tuned up. Took her time, great effort, and my feet felt amazing when I left. The cost was worth the service. Strongly recommend! read more

Lynk is so kind every time I come to visit the nail salon she's so professional thank you for everything read more

NK Nail Lounge - Nail Salons Near Me - Monroe, Washington

This used to be my favorite nail place in Monroe. I'm not sure if they've undergone new ownership, or just new staffing. But my experience today was far below previous experiences. I came in for an acrylic fill. The tech who did my fill nicked my skin many times. After each time of me yelping and pulling my hand away I thought she would take more care. But it continued to happen. At least a dozen times throughout my fill. The polish change on my toes was fine. Previous fills were $28 dollars. This one was $40 which I was not told about until I went to pay for my services. Evidently they upgraded me to gel polish. I've never had gel polish. I always have gotten regular polish. Of course the bottles look different so when I chose my color as I'd been instructed to and asked if this was "normal" polish the reply was "yeah". When I asked why I had been up charged I was told because I had come in with gel color. Not true. Looks like I'm searching for a new nail place. One that asks before they upcharge and understands how not to injure clients. read more

I've given this establishment 3 tries because it has a pretty and clean front. But each time I've experienced rudeness and witnessed it among others. I also don't appreciate arguing over my color choice. read more

I was extremely happy with the ombre nails Lynn did for me. Not only do they look perfect but she was beyond gentle. Many acrylics I've had done on the past were somewhat painful with nicks and rough filing but my experience today was actually pleasant. The photo doesn't do the nails justice because they're so pretty that I can't stop looking at them! read more

NK Nail Lounge - Ombre acrylics with powder. - Nail Salons Near Me - Monroe, Washington

Looks fantastic. Service and relaxation are a real problem here though. Arguably worst manicure I have had. Nails cut completely uneven. No buff whatsoever. For Christ sake, how hard is it to do a mans nails? Cuticles worked with no soak time...just no effort at all. I will not come back. Wish the experience matched how good the shop looks. read more

NK Nail Lounge - Poorly done nail - Nail Salons Near Me - Monroe, Washington