These guys are the best! They are professional and loads of fun! They were able to meet my needs in…read morea quick and proficient manner. I will recommend for others to use this Ntelos location and will be returning for all of my wireless needs

Jasmine was the worst "manager" or even "customer service" person I've experienced. She lead with…read moreher ego and hid behind it after she made countless mistakes. She ran credit apps for my son under Akayla's log in and incorrectly spelled his name and used the incorrect address countless times. My son was initially approved for his own account but after several credit apps with incorrect information he ended up behind denied. Thank GOOOODNESSS I called the company after we left and ended up talking to Ashley. She discovered all the mistakes (including that Jasmine actually removed service from my sons phone altogether) and ended up processing everything and getting my son his own line. This isn't a corporate store, it's a 3rd party location... which essentially doesn't matter, but I feel like the "manager" isn't equipped to be running a store. The selection of phones available weren't ideal either. We spent roughly 4 hours in the store last weekend and ended up leaving with 5 separate accounts for one person, all with incorrect information, and an hour later we realized my sons service to his phone was cut off because they were trying to do some unnecessary work around. The value for the time we spent there is in the negative.

So we went to the store at 6:10pm and doors were locked. Store is not supposed to close until…read more7:00pm. We just needed to turn in old phones. No one was inside but all the lights were on. Several customers came and tried to get in but were turned away to locked doors as well. This is very unsatisfactory customer service. Will not be returning to this store.

My experience at the AT&T store was okay at first. Riley is currently in training, so I understand…read morethat he's still learning and may not have all the information yet. At the beginning, there was a lady on the phone who was very helpful and answered all of my questions. However, I came back just a second after leaving because I forgot to ask one more question. I politely asked Riley if he could call the lady back since it was just a quick question. Instead, he told me he couldn't because "she's going to get furious," then gave me a facepalm gesture and raised his voice at me and looks irritated I work in customer service myself, so I understand that stressful situations happen, but I don't think that kind of reaction was appropriate. Customers should still be treated respectfully, even during training. Based on how he reacted, I personally don't think he would be a good fit for that position if this is how he handles customer interactions.

It was time to upgrade one of our phones so we called this location. The phone was answered…read morepromptly and we were informed what we wanted was in stock. When we walked in we were immediately greeted by Jaelin. He immediately started the process of getting the phone we inquired about and started the process of getting us set up. He asked about warranties, cases, ect. After deciding on a case he informed us of a promotion so we got a couple of more accessories. He was not high pressure...he just wanted to be sure we had what we needed. His service skills are impeccable and he knows his stuff. I learned a lot from him and when we walked out the door the new phone was just like the one we brought in. He took the time to transfer everything, install the screen protector, and also install the case. We could not be happier with the service he provided. 5 star service for sure.

I'm so glad I found this this place! They fixed my iPhone 5s within an hour, and had a very…read morefriendly and helpful staff. I was expecting the cost to be much higher so I was pleasantly surprised when the bill came in at a very reasonable rate. Very happy with their service and would highly recommend!

From the owner: We offer major carrier replacement cellphones and accessories at an affordable price. We…read morespecialize in iPhone repairs with the fastest turn around time and best prices in town. We offer a worry free warranty with all of our repair services.

I needed a new battery for my IPhone 7. Great price and really fast service! My phone has worked…read morereally well with my new battery.

252 Wireless is amazing. Great survive always helpful and fast. They even fixed my daughters phone…read morevery reasonable. Also has lots of phone accessories.

The guy was very thorough in testing the battery and evaluating to discover only the charging port…read morewas bad. He was able to fix it the same day on a Sunday. He also was very thorough with the waterproof sealant to ensure it was done with professional quality. I would recommend him to friends and family who live in Toano or Williamsburg. The shop is tucked back on the end of the shops along the street in New Town over back behind the movie theatre on a crossroad.

Best service and pricing anywhere near Williamsburg Va! If you need any electronic services this is…read morethe place to go to!!!!! 20/10 recommend

We are elderly customers that could not complete transaction to buy more cloud storage. He helped…read moreus complete the purchase. Problem was due to old address on credit card, which he helped us fix. Such a polite, respectful and PATIENT man! I was impressed. I hope his subtle, but very important skills are recognized.

From the owner: Washington's go-to Verizon store for the latest devices, including iPhone 17 Pro Max, Google Pixel…read more10 Pro XL, and Samsung Galaxy S26 Ultra. We offer personalized service, device upgrades, and trade-in options on America's most reliable network. Our mission is to keep Washington connected with top technology and expert guidance. Visit us today at 1208 W 15th St for the newest smartphones, tablets, and accessories.

(I had to shorten this a lot because yelp wasn't letting me post the whole thing. so there's no…read morefull backstory. Sorry. Basically I ended up overpaying because my sim broke right after the first bill cycle that I had to set up a payment plan for cos I accidentally charged myself $1000 cos I used more than the plan allowed initially. There's a lot more to the story but yeah.) To anyone who's broke and sick of having to pay bills, if yo phone cut off randomly, just tell them your SIM card is broken. You get a new free SIM card and you might get a $50 credit. Don't even try to pay that bill until your service is working again cos you'll never get that money back. Anyways I have some screenshots from the agents. And yeah I was rude asl. I don't care. I was mad. All this money I'm spending on a broken sim when I got a car I need to fix. I told the people I wasn't mad at them and explained that I was upset with my situation before the chats ended. Except the first girl cos I didn't like her. That was the best I could do. You provide resources so people don't have to call so much and your resources are too busy tryna sell you the next phone. And shoot I'm a broke black woman and I'm left handed and I live in America. Everything be irritating me all the time. AT&T I want my money back. And in my account. Not no credits. Imma get a lawyer and imma sue yall.

This AT&T store scammed us into getting a 3rd line... went in with my wife to switch from Verizon…read moreto AT&T. Already had a phone line, so just needed to get a phone for wife and new number and port my Verizon number on. Instead sales guys pitches us on buy one phone get one free- tells us that it's like getting phone at half price. Short story.. 2 adults walk into this store... and walk out with 3 phone lines. Pretty slick - call AT&T and the help center is saying - sorry, but you're stuck with that 3rd line... on the hook for 30 months at $35 a month (for the line). That equals - $1k cost for a phone/line we don't need. AT&T is awful... it's fees. And nickel and dime. And some shady fine print bait and switches. Use them at your own risk.