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    Ninja Nation

    3.7 (7 reviews)

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    1 year ago

    Helpful 1
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    2 years ago

    Helpful 3
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    7 months ago

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    1 year ago

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    10 months ago

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    11 months ago

    This place was a lot of fun for me and my niece. I felt like a kid again. The staff were incredibly kind and attentive.

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    2 years ago

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    Uptown Jungle Fun Park - Obstacle challenges

    Uptown Jungle Fun Park

    3.5(208 reviews)
    6.0 mi

    DO NOT BOOK YOUR PARTY AT THIS LOCATION THE MANAGMENT AND TEAM ARE HORRIBLE!!!!…read moreI am writing to express my extreme disappointment and frustration regarding the way my granddaughter's birthday party was handled at your location today. Despite arriving 15 minutes early as requested, we were not given access to our private room until five minutes before noon, leaving us no time to set up or decorate. Guests arriving were made to wait between 10 and 15 min before being checked in. Although your brochure clearly states that the private room is for 120 minutes, staff began aggressively cleaning the room and removing decorations and paid-for beverages at 1:40 PM. while my granddaughter was opening presents and all guest were in the room. They made her and her friends move so they could take the tablecloth which we supplied. When we pointed out that our time should run until 2:00 PM, an employee named Shawn was incredibly rude, condescending, and even laughed when I mentioned the poor service. He then stood behind us making rude remarks like "you are now 3 min over your room time) it was 148pm. While my granddaughter was being rushed to open her presents and get out. By the way they rushed us out so fast that they didn't even give her Swag bag we had to ask for it. And it had no T-shirt Furthermore, we were met with significant hostility regarding opening presents. While your own materials state process #3, that food, cake, and presents will be waiting in the room, the manager, Jazmine, argued with the mother of the birthday girl, claiming presents were not allowed. Even after we showed her that your literature only recommends against it to save play time, the staff continued to be difficult. We were eventually forced out of the room at 1:50 PM while my granddaughter was still in the middle of opening her gifts. We left the room rushed after management and employees made the party as uncomfortable as possible. At of the end of the party I was greeted with more hostility and rudeness by Shawn. So I said to him when the handed the gratuity sheet that because of the way were we treated. I would not be leaving a tip. Shawn exact words were "OH NO" while laughing. I do understand how the staff acts is because that is the managers style Rude and condescending. The lack of professionalism and the contradictory policies made what should have been a special day very stressful.

    Paid $23 for two hours. Not bad of a price. Luckily, Adults do not have to pay. I gave this place a…read more3 because it wasn't very clean. Trash on a lot of the seating benches in the front, and I didn't see any employees actively cleaning when I was there. I also think they deserved a 3 because alot of the employees were on their phone and not enforcing rules when kids weren't being safe. Arrived at 4 pm on a Sunday and stayed till 6 pm. There were lots of bday parties when I went, so it was pretty busy.

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    Uptown Jungle Fun Park - Inside

    Uptown Jungle Fun Park

    3.5(46 reviews)
    12.9 mi

    We have always had a positive experience at this location when we have taken our Granddaughters…read more Heather changed all of that last night! Heather was RUDE! DISRESPECTFUL! and UNPROFESSIONAL! We filled out our waivers online and showed up at UP Town Jungle and immediately told her we had Groupon passes and that's when the attitude started. I showed her our signed waivers or I should say Attempted to show her our signed waivers and she said, "Oh, that may be but it doesn't matter because you're not in our system. " Then some little teenager pipes in with her little attitude and says, " Are you sure you didn't send it to another location??" We eventually got in after filling out and signing additional waivers online. To make matters worse, the only reason we went last night was to bring our 2 year old granddaughter there so she could play and tire herself out because she has to go to Phoenix Children's Hospital for a procedure and we were hoping if she was more tired it would make the night and the procedure less scary for her and our adult son ( her Dad). It took everything in me to not say something because that would just add to an already hard night for our family. I am still incredibly disappointed in Up Town Jungle and specifically Heather and the little teenager working with her last night. 1/8/2026

    Not a very huge area, but my kid liked this place to spend some good play time. He did complain…read moreabout fewer options here, but he could spend 2 hours easily. For parents, there are seating areas; however, not the most appealing ones near the rides. And also no hot food options here. There are certainly better uptown jungle locations where I have been, and this one is not my favorite of those. Staff certainly was nice.

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    Ninja Nation - indoor_playcenter - Updated May 2026

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