DO NOT BRING YOUR CHILDREN HERE - UNSAFE AND NEGLIGENT FACILITY THAT NEEDS TO BE SHUT DOWN
As a concerned member of the community, I feel morally obligated to warn other families about the extreme and unacceptable conditions at KTR Glendale. This facility is a hazard to children and a textbook example of gross mismanagement and negligence. What I witnessed and later confirmed from others' experiences should be enough to close this facility down permanently.
Here is what every parent and guardian needs to know:
1. No Supervision of Kids in Key Areas
The staff are not actively supervising the trampoline zones or other high-risk areas as they are supposed to. Children are left to roam and play unsupervised in potentially dangerous environments with no trained staff intervening, preventing, or even observing unsafe behavior. This facility behaves like a drop-off daycare with zero accountability.
2. Serious Injury - Child's Femur Snapped & Bone Pierced Through the Skin
A child recently broke his femur in the trampoline area, and the injury was horrifying - the bone broke through the skin, leaving the trampoline covered in blood. This would be a traumatic event anywhere, but what followed was even more disturbing.
3. Improper, Unsafe Biohazard Cleanup
Instead of calling a professional hazmat or biohazard cleaning service (which is standard protocol for bloodborne pathogen spills), a young female employee was forced to clean up the blood using a spray bottle of bleach - WITH NO GLOVES.
This is not only a severe OSHA violation, it's a horrifying breach of safety for both the employee and every other child in the facility. Blood cleanup requires proper gear, training, and disposal, not a teenager with household bleach.
4. Staff Were Untrained and Unprepared for Emergency
During the emergency, staff had no idea what to do. There was no internal communication system - no walkie-talkies, radios, or leadership response. Staff were visibly confused, and many appeared to panic or just wander away. No emergency protocol was followed, which further endangered the injured child and everyone around.
5. Parents Are Allowed to Drop Off and Leave - Treated Like a Daycare
KTR allows parents to drop off their children and leave the premises, creating a free-for-all environment where no one is ultimately accountable. This is not a structured or safe environment for unsupervised minors. The facility acts like it's a proper childcare center, but without any of the necessary systems or staffing in place to support that function.
6. Blood from a Bystander Spread Throughout the Facility
In an attempt to help the injured child, a bystander became covered in blood and unknowingly tracked it through multiple areas of the facility - including the trampoline zone, bathrooms, and walkways. Shockingly, no one cleaned these areas afterward.
Children and staff continued to interact with surfaces that were visibly contaminated, exposing everyone to potential bloodborne pathogens and serious health risks. This further illustrates the complete lack of biohazard awareness or emergency response training at this facility.
Final Thoughts: Shut This Place Down
KTR Glendale is dangerously mismanaged, horribly understaffed, and completely unprepared for emergencies. The fact that it is still operating in these conditions is shocking. Until the facility is overhauled with new leadership, certified safety protocols, professional emergency training, and proper sanitation procedures, this place is not safe for any child or family.
Please, parents - do not bring your children here. You are risking their health and safety.
Management - you should be ashamed. The public will not stay silent.
Local authorities - investigate this facility immediately. read more