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    Luv 2 Play Phoenix

    3.7 (23 reviews)

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    Diagnosis after visit to luv 2 play - A medical document showing a diagnosis of hand, foot, and mouth disease, with test details, instructions, and scheduled appointments.
    Vanna V.

    Do not waste your money! I booked my son's first birthday party here and it was a total disaster. 2 days before my baby's party I get a call asking if they can schedule my party for another time because they overbooked. (First red flag) Because it was so close to the party date, that left me scrambling to rearrange plans that I had already had in order with my party guests. We arrived the day of the party and the party room is complete filth! The floor was super sticky to walk on tables were sticky. When I booked the party I was promised yellow and blue colors for the room. The host laid out a blue table cloth and left out the room leaving me to set everything up by myself while holding my 1 year old the entire time because the foot was so dirty I didn't want him to get down. I was also promised pizza, drinks and cupcakes That was never provided. After we were rushed out of the room I asked how come we haven't received our drinks or my baby's cupcakes so we could at least sing happy birthday. The host said ooh yea I forgot and walked off. At this point I just wanted at least a partial refund and to leave the establishment. I was embarrassed. Well the pizza didn't get brought to the room until about 10-15 minutes before the party room was over. They told us they had another party coming and that we would need to be out in 10 minutes. At this time we only had 1 of the 4 pizzas still no drinks or no cupcakes . I was so upset I asked to speak to a manager and I was denied the refund. After leaving this play place my baby started running fevers . We went to the hospital the next day where he was diagnosed with Hands Feet And Mouth Disease. I don't recommend this place to anyone! It's nasty . The floors are disgusting. Everything is sticky or dirty looking. The ball pit had some super dirty balls to where I didn't even want the baby to play with them.

    A multi-level indoor play area with climbing structures, slides, and tunnels, enclosed by safety netting, designed for children.
    Katie L.

    Very cute baby gym zone for toddlers to run around and burn some energy. I love it how they have different age groups for children to play safe. The staff is always so welcoming and friendly. They offer different prices for time and days I believe.. I bought a membership! So worth it. We like to come 2-3 a week!

    Indoor playground featuring a multi-level climbing structure with slides and tunnels, and an arcade game called 'Lane Master' in the foreground.
    Patricia G.

    Love the service great customer service and informing us of deals for my whole family also great food and friendly manager lacy was super helpful! Facility was clean and my kids had a great time also loved sitting back and hearing all the Disney music!

    Just how clean it is - Indoor playground and party venue with multicolored tables, chairs, and a large play structure in the background.

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    5 months ago

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    1 year ago

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    2 years ago

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    3 months ago

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    6 months ago

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    7 months ago

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    1 year ago

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    5 months ago

    great place to come with the little ones our first time here very friendly staff and very helpful great pizza we will be back again

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    1 year ago

    Just spectacular. Very nice facility. The employees were very nice and my daughter had a great time.

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    4 years ago

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    Christina C.

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    2 years ago

    When my daughter was little, we would spend hours here weekly. Great place and great fun!

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    2 years ago

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    3 years ago

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    Christina C.

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    1 year ago

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    3 years ago

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    Christina C.

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    2 years ago

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    4 years ago

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    3 years ago

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    Ask the Community - Luv 2 Play Phoenix

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    We went for "Tot time" kids under 5 from 9a-12p for $12. My son really enjoyed it and I like that…read moreit's only smaller kids so it's a safer environment for my 2 1/2 year old. He really enjoyed the big slides and trampoline and just running around with other little kids. Affordable and fun.

    DO NOT BOOK YOUR PARTY AT THIS LOCATION THE MANAGMENT AND TEAM ARE HORRIBLE!!!!…read moreI am writing to express my extreme disappointment and frustration regarding the way my granddaughter's birthday party was handled at your location today. Despite arriving 15 minutes early as requested, we were not given access to our private room until five minutes before noon, leaving us no time to set up or decorate. Guests arriving were made to wait between 10 and 15 min before being checked in. Although your brochure clearly states that the private room is for 120 minutes, staff began aggressively cleaning the room and removing decorations and paid-for beverages at 1:40 PM. while my granddaughter was opening presents and all guest were in the room. They made her and her friends move so they could take the tablecloth which we supplied. When we pointed out that our time should run until 2:00 PM, an employee named Shawn was incredibly rude, condescending, and even laughed when I mentioned the poor service. He then stood behind us making rude remarks like "you are now 3 min over your room time) it was 148pm. While my granddaughter was being rushed to open her presents and get out. By the way they rushed us out so fast that they didn't even give her Swag bag we had to ask for it. And it had no T-shirt Furthermore, we were met with significant hostility regarding opening presents. While your own materials state process #3, that food, cake, and presents will be waiting in the room, the manager, Jazmine, argued with the mother of the birthday girl, claiming presents were not allowed. Even after we showed her that your literature only recommends against it to save play time, the staff continued to be difficult. We were eventually forced out of the room at 1:50 PM while my granddaughter was still in the middle of opening her gifts. We left the room rushed after management and employees made the party as uncomfortable as possible. At of the end of the party I was greeted with more hostility and rudeness by Shawn. So I said to him when the handed the gratuity sheet that because of the way were we treated. I would not be leaving a tip. Shawn exact words were "OH NO" while laughing. I do understand how the staff acts is because that is the managers style Rude and condescending. The lack of professionalism and the contradictory policies made what should have been a special day very stressful.

    Luv 2 Play Phoenix - indoor_playcenter - Updated May 2026

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