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Luv 2 Play Phoenix

3.7 (23 reviews)

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Diagnosis after visit to luv 2 play
Vanna V.

Do not waste your money! I booked my son's first birthday party here and it was a total disaster. 2 days before my baby's party I get a call asking if they can schedule my party for another time because they overbooked. (First red flag) Because it was so close to the party date, that left me scrambling to rearrange plans that I had already had in order with my party guests. We arrived the day of the party and the party room is complete filth! The floor was super sticky to walk on tables were sticky. When I booked the party I was promised yellow and blue colors for the room. The host laid out a blue table cloth and left out the room leaving me to set everything up by myself while holding my 1 year old the entire time because the foot was so dirty I didn't want him to get down. I was also promised pizza, drinks and cupcakes That was never provided. After we were rushed out of the room I asked how come we haven't received our drinks or my baby's cupcakes so we could at least sing happy birthday. The host said ooh yea I forgot and walked off. At this point I just wanted at least a partial refund and to leave the establishment. I was embarrassed. Well the pizza didn't get brought to the room until about 10-15 minutes before the party room was over. They told us they had another party coming and that we would need to be out in 10 minutes. At this time we only had 1 of the 4 pizzas still no drinks or no cupcakes . I was so upset I asked to speak to a manager and I was denied the refund. After leaving this play place my baby started running fevers . We went to the hospital the next day where he was diagnosed with Hands Feet And Mouth Disease. I don't recommend this place to anyone! It's nasty . The floors are disgusting. Everything is sticky or dirty looking. The ball pit had some super dirty balls to where I didn't even want the baby to play with them.

Katie L.

Very cute baby gym zone for toddlers to run around and burn some energy. I love it how they have different age groups for children to play safe. The staff is always so welcoming and friendly. They offer different prices for time and days I believe.. I bought a membership! So worth it. We like to come 2-3 a week!

Patricia G.

Love the service great customer service and informing us of deals for my whole family also great food and friendly manager lacy was super helpful! Facility was clean and my kids had a great time also loved sitting back and hearing all the Disney music!

Just how clean it is

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2 years ago

Helpful 5
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1 year ago

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7 months ago

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7 months ago

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5 months ago

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9 months ago

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1 year ago

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7 months ago

great place to come with the little ones our first time here very friendly staff and very helpful great pizza we will be back again

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4 years ago

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Christina C.

Helpful 2
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1 year ago

Just spectacular. Very nice facility. The employees were very nice and my daughter had a great time.

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2 years ago

When my daughter was little, we would spend hours here weekly. Great place and great fun!

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3 years ago

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Christina C.

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3 years ago

Helpful 1
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3 years ago

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Christina C.

Helpful 1
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2 years ago

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2 years ago

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4 years ago

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3 years ago

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3 years ago

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3 years ago

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2 years ago

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Christina C.

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3 years ago

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Christina C.

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4 years ago

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Uptown Jungle Fun Park

Uptown Jungle Fun Park

3.5
(208 reviews)

DO NOT BOOK YOUR PARTY AT THIS LOCATION THE MANAGMENT AND TEAM ARE HORRIBLE!!!!…read moreI am writing to express my extreme disappointment and frustration regarding the way my granddaughter's birthday party was handled at your location today. Despite arriving 15 minutes early as requested, we were not given access to our private room until five minutes before noon, leaving us no time to set up or decorate. Guests arriving were made to wait between 10 and 15 min before being checked in. Although your brochure clearly states that the private room is for 120 minutes, staff began aggressively cleaning the room and removing decorations and paid-for beverages at 1:40 PM. while my granddaughter was opening presents and all guest were in the room. They made her and her friends move so they could take the tablecloth which we supplied. When we pointed out that our time should run until 2:00 PM, an employee named Shawn was incredibly rude, condescending, and even laughed when I mentioned the poor service. He then stood behind us making rude remarks like "you are now 3 min over your room time) it was 148pm. While my granddaughter was being rushed to open her presents and get out. By the way they rushed us out so fast that they didn't even give her Swag bag we had to ask for it. And it had no T-shirt Furthermore, we were met with significant hostility regarding opening presents. While your own materials state process #3, that food, cake, and presents will be waiting in the room, the manager, Jazmine, argued with the mother of the birthday girl, claiming presents were not allowed. Even after we showed her that your literature only recommends against it to save play time, the staff continued to be difficult. We were eventually forced out of the room at 1:50 PM while my granddaughter was still in the middle of opening her gifts. We left the room rushed after management and employees made the party as uncomfortable as possible. At of the end of the party I was greeted with more hostility and rudeness by Shawn. So I said to him when the handed the gratuity sheet that because of the way were we treated. I would not be leaving a tip. Shawn exact words were "OH NO" while laughing. I do understand how the staff acts is because that is the managers style Rude and condescending. The lack of professionalism and the contradictory policies made what should have been a special day very stressful.

Paid $23 for two hours. Not bad of a price. Luckily, Adults do not have to pay. I gave this place a…read more3 because it wasn't very clean. Trash on a lot of the seating benches in the front, and I didn't see any employees actively cleaning when I was there. I also think they deserved a 3 because alot of the employees were on their phone and not enforcing rules when kids weren't being safe. Arrived at 4 pm on a Sunday and stayed till 6 pm. There were lots of bday parties when I went, so it was pretty busy.

Uptown Jungle Fun Park

Uptown Jungle Fun Park

3.4
(50 reviews)

We had a great birthday party experience! A huge shoutout to Emmy, our party coordinator, who went…read moreabove and beyond. She helped with setup, serving food, and keeping everything running smoothly, which made the day so much less stressful for us. The only reason for 4 stars is that the party timeline felt a bit rushed, with limited setup time and a quick cleanup window. Other than that, we had a wonderful time and really appreciated Emmy's outstanding service!

We have always had a positive experience at this location when we have taken our Granddaughters…read more Heather changed all of that last night! Heather was RUDE! DISRESPECTFUL! and UNPROFESSIONAL! We filled out our waivers online and showed up at UP Town Jungle and immediately told her we had Groupon passes and that's when the attitude started. I showed her our signed waivers or I should say Attempted to show her our signed waivers and she said, "Oh, that may be but it doesn't matter because you're not in our system. " Then some little teenager pipes in with her little attitude and says, " Are you sure you didn't send it to another location??" We eventually got in after filling out and signing additional waivers online. To make matters worse, the only reason we went last night was to bring our 2 year old granddaughter there so she could play and tire herself out because she has to go to Phoenix Children's Hospital for a procedure and we were hoping if she was more tired it would make the night and the procedure less scary for her and our adult son ( her Dad). It took everything in me to not say something because that would just add to an already hard night for our family. I am still incredibly disappointed in Up Town Jungle and specifically Heather and the little teenager working with her last night. 1/8/2026

The Kids Cave

The Kids Cave

4.2
(13 reviews)

This is the first summer my son and I are getting to go out and do things since he was just a…read morelittle baby last year. We are looking for ALL the ways to have fun and stay cool, and this was just the spot today! You just walk in, don't have to reserve online unless it's for an event or something. It is $18 for 2 hrs which is less expensive than places like cloud house or little avenue, but this place is a little smaller and less "fancy" (not a bad thing, I love the Montessori toys!). My son played for almost the whole 2 hours and instantly passed out on the ride home haha. Lots of fun toys, the ball pit was his favorite! This place is clean and well organized. Was a tiny bit hard for me to find at first when driving around the parking lot but that's my only complaint. Really sad to see this place go at the end of the month, but so glad we got to visit!

Kids Cave is incredible! The owner is such an amazing woman and prioritizes disinfecting and…read morekeeping the place clean. We have been to a few events here and they all have been well thought out and incredibly thought out. Our favorite events were glitter makeovers with Rapunzel and glitter and glam and sensory story time with Mike from Radish builds. There are a lot of different play stations stations so your little one can use your imagination. Ball pits, pet hospital, kitchen, blocks and puzzles. You can easily spend two hours here. They also have chairs in the front so your kids can have snacks. If you want a great experience please visit kids cave!

Luv 2 Play Phoenix - indoor_playcenter - Updated June 2026

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