The cinnamon roll was warm and sweet, it did take a minute to get it. The wait was definitely worth…read moreit though. I loved the lavender iced coffee! And the ambience was very nice (i do apologize how shallow my review is, this is my first :c)

Hey this place is best coffee in town. Sorry everyone else but it is true. Awesome vibe. Do not…read morewaste your money at Starbucks or anywhere else!

Although we have never formally dined inside the 1st City Cafe, every time we stay at the Fredonia,…read morewe have wonderful cocktails at the Nine Flags Bar and we order food from the 1st City menu and everything we have ever had was delicious. We really enjoy their pimento cheese, housemade crackers and whipped candied jalepeno dip, the chicharonnes and queso and the great big salads. But oh, the Rebellion Nachos.....I see you sexy nachos over there with all of the hotness.....You simply must sub the Akaushi Tenderloin on the nachos. Thank me later. We normally have cocktails and snacks at the bar and then we order our entrees to take up to the room to enjoy. The service is always top notch here.

I am a guest at the hotel, and unfortunately, the service I experienced in the café and poolside…read morearea on August 21 was extremely disappointing. After helping our daughter move for school, we returned to the hotel exhausted. We had already had an early dinner, so we decided to have a drink and order a light appetizer and dessert poolside. The bar was crowded, and although three different servers came through the pool area, not one stopped at our table to ask whether we needed menus or anything else. We eventually had to flag someone down ourselves. Unfortunately, that interaction seemed to set the tone for the remainder of the evening. The staff we encountered were consistently unwelcoming and inattentive. It gave the impression that they were simply there to complete their shift rather than provide the level of hospitality guests should reasonably expect. The atmosphere was also frustrating. A toddler was repeatedly screaming at the top of her lungs while a musician was performing, and the child's father made no apparent effort to address the situation. While that is not necessarily the hotel's responsibility, the combination of the disruptive environment and poor service made for a particularly unpleasant experience. The situation became even more frustrating when we accidentally left my arm brace on the table as we hurried to finish our nightcap and leave. Within approximately five minutes of realizing it was missing, my husband returned to retrieve it. Since it had been left on the table moments earlier, we expected that the server or another staff member would be able to locate it easily. Instead, he was sent from the bar to the kitchen and then to the front desk. After approximately 15 minutes, he returned without the item. That experience reinforced the impression I had already formed earlier in the day: there appears to be very little communication or coordination among the staff. No one seemed to take ownership of a simple guest-service issue or make an effort to resolve it efficiently. When guests are paying nearly $600 for two nights in a small town such as Nacogdoches, particularly at a property marketed as one of the best accommodations in the area, there is an expectation of professional, attentive hospitality. Guests should feel welcomed, recognized, and valued. Unfortunately, I did not experience that during my stay. The attitude of the waitress who ultimately served us was particularly disappointing and significantly affected the overall experience. Her demeanor was not appropriate for someone working in a customer-service position, much less one at a property presenting itself as a higher-end accommodation. I strongly recommend that management take a closer look at staff training, communication, accountability, and expectations surrounding guest service. Tipping is part of the hospitality industry, and guests should not have to repeatedly seek out employees for basic service. Based on this experience, I will not be staying here again. I hope management takes this feedback seriously and uses it as an opportunity to improve the guest experience for future visitors.

We had a wonderful experience at Aperitivo's. Everything we ordered was fresh, beautifully…read morepresented, and full of flavor. The caprese was excellent, the charcuterie board had a great selection of meats, cheeses, bread, and accompaniments, and the blistered peppers were a perfect addition. The martinis were also very well made. What made the evening even better was the service. Kaylyn was our server and did an outstanding job--friendly, attentive, and made sure we had everything we needed without ever making us feel rushed. We also had the opportunity to meet Liana, the manager, who was incredibly welcoming and clearly takes pride in making sure guests have a great experience. The atmosphere was relaxed and enjoyable, making it the perfect place to order several things for the table, take your time, and enjoy the evening. We finished with the gelato cups, which were a fun way to end the night. Great food, great drinks, and exceptional service. We will definitely be back. Highly recommend Aperitivo's, and be sure to ask for Kaylyn!

Classy... Service…read moreand atmosphere: The staff were nice. Our server Cath was super friendly, helpful, attentive and food and drink knowledgeable. The restaurant was very cute, clean, well organised and decorated. They offer many seating arrangements inside and on the large outdoor patio too. Food and drinks: The restaurant offers very good selection of food and alcoholic beverages. We only tried gelato ice cream and some cocktails. The ice cream was very testy and refreshing. The cocktails were professionally prepared and tasted great too. Pricing: $$ - worth the service, atmosphere and quality of drinks served.

Stopped by here to grab a couple of drinks after checking out of our hotel across the street before…read moreheading back home on a Sunday morning. The line was kinda long and didn't move quickly (definitely do NOT come here if you are in a hurry or on a time crunch), the menu was hard to see until it's pretty much your turn to order (which could be part of the reason why it takes a while...). I might suggest putting the menu up above the ordering counter in a larger font so everyone can see without needing to be right at the counter. I ordered one of their summer specials (iced honeysuckle latte) and my husband just ordered the drip coffee. I didn't taste honeysuckle at all and wasn't impressed with the iced special... not sure I'd return based off of our first visit when there's other local coffee places in town.

The drinks are always yummy and the food is pretty good! The service is pretty fast! The place is…read morevery open and welcoming with a kids place inside and outside seating and a playground for kids!! Great study spot! Love this place very recommended

Heavier-set girl working at 10:40am on 3/14/26 opted to stand and chat with customer in the drive…read morethru line rather than keep the line of several cars moving. This location has consistent issues with lackadaisical staff. The franchise owner should be embarrassed. Trust that a very detailed customer experience form has already been submitted on the company website.

The staff is always so sweet and service is quick! I recently tried the Cookie Butter Latte and…read moreWOW, it's probably the best latte I've had from Dutch Bros. The balance of sweetness and espresso was perfect.

If I could give this place 0 stars, I totally would. It is NEVER consistent and the last few weeks…read moreit has been unbelievably slow (26 minute wait, 20 minute wait, 22 minute wait). The drinks are either delicious or horrendous - if they are even made properly (that's a 50/50 chance in itself). It's actually disgusting inside of the store as well, which makes you wonder why we still went back..? ‍ I also, want to point out - paying $7.31 for a venti non-dairy matcha is ABSURD. Don't waste your time going to this location - it's the worst Starbucks we've ever been too. Try local coffee - University Coffee or Java Jacks. If you want commercial - go to Dutch Bros. Avoid Starbucks at all costs, you'll regret it if you go.

Can totally agree with all the low rated reviews. I've been here a couple of times and have been…read morethe only one in the store, ordered only 1-2 drinks, always 6 people working, and it still takes 20-40 mins EVERY TIME. don't know why i keep going back. this last time i went i had 30 mins before i had to be somewhere and thought 30 mins would be enough time but no. was the only one in the store, ordered my drink, 20 mins and saw 6 people working, i asked where my drink, they gave an attitude, THEN they started on my drink. never coming back. lesson learnt.

Try the farmhouse! It's sooooooo good! Plus their coffee is waaaaay better than the mermaid's…read morecoffee!

Got there at 11 on a Saturday and had 6 choices for bagels. The staff were unfriendly,…read moreunapologetic, and disinterested in providing customer service. Won't be back.