This Nike factory store is located in the Desert Ridge Marketplace. I usually visit the Nike store to look at their shoes. I do like this brand. I have changed shoe brand names, but couldn't resist looking at the Nike sneakers. Shared parking lot and Wi-Fi in the store. read more

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There were a lot of good sales going on on the back wall today. I didn't buy anything because there wasn't anything that I just had to have. I was greeted coming in which I always appreciate. Great selection of clothes that were also on sale for women, men and kids. Definitely Check out if you love all things Nike! read more

This is a Nike shoe and clothing store but also a UNITE location, focusing on community. They do several community engagements with the public such as exercise and sports events. The staff is very knowledgeable on helping to find the perfect Nike shoe for you!!! Shoes and clothing for the entire family. Not always the most up to date styles, but still a good selection. Discounted and sale prices throughout!! read more

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Veronica helped me out to find the right fit for a sports bra even when the store was closing. She was super nice! Thank you!

Did an online order and pickup; as the location was pretty close. Not sure if this is a full line store, an outlet or both, as most of the merch was on some level of discount. The selection was minimal and location is much smaller than other stores I have visited. Overall Nike quality is solid and the selection was just "ok". I would not go out of my way to come here. The issue is the lack of customer service and overall attitude. As I mentioned, I was picking up an order and walked over to the pick up window. Looked around and the cashier yelled out" Why are you standing there?". Well the sign says "Order pickup". She responded with " Well there is no one there, come here". Which I did, the attitude continued with her asking for order info. Again, issue are not the questions, but the tone and attitude that came with the q's. Showed her the barcode, she scanned, she walked over to get my stuff from the ORDER PICKUP area and handed it to me. Why she couldn't just walk over there to begin with: who knows... The attitude and lack of customer service and appreciation is why people (like me) prefer to just order online. So when the stores close and associates are out of jobs, it's not the economy, it's YOU! Management needs to do a better job training and supervising staff. Back when I was in retail banking, our bank would employ "mystery" shoppers to visit branches and test service. Report feedback immediately after visit, but dropping off a feedback card in the night drop. This allows for corrective action and improve service. read more

Very small store with limited product. Not worth a trip there unless you are at the mall shopping already

Came here this morning for a free outdoor fitness class. This store opened in September and is a "unite" concept store. That means it is focused on community -- partnerships with local studios, images of local community in the store and focus a on womens clothes (ladies and plus sized). Great selection of clothes and shoes! The manager and staff were all friendly, helpful and masked. Thanks for keeping us safe! I was happy to learn they will be having more free fitness classes! read more

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I was searching for a pair of cross trainers and they seemed to have the same general selection as Nike Clearance but at a tad higher price. Didn't find the style I was looking for so I did not purchase anything. read more

This is my first visit since December of 2021. My Experience was a "Wow". My front end Associate Angelina was Super Knowledgeable about the inventory of Tee Shirts. Angelina who is studying P Psychology as her Major was both Perceptive and delivered Extraordinary Customer Service. We connected and when she had to go on brake ; she came to the men's Shoe Section to assure me , my merchandise was left with my name on it Jackson , my Shoe Guru ; was well versed about his inventory ! When I described the pair of shoes I found Best fit me; he located the New Style same foot bed and mesh. I can wear my old pair purchased in December 7-8 hours daily without and burning sensation. We talked about his desire to be a Sports Marketing Wiz or who knows a Sports Agent? He is going into his third Year at Grand Canyon University. The associates are well trained by Laura the Store Manager who I introduced myself to earlier. Take the time and visit this store They offer discounts and special promotions each months. I know you are going to have the same "WOW" experience I did! read more

The Nike flagship store that was in The Quarter in North Scottsdale was something to behold. A beautiful work of art showcasing one of North America's truly icon brands. This is not that store. Not even close. I'm thinking those clowns that ran Payless shoes into bankruptcy and then nearly did the same thing to PetSmart must have all convinced Nike to let them nosedive the brand into a freshly plowed field. This literally feels like a Payless shoe store. There is little ambiance, sterile racks with the familiar orange Nike shoes boxes taking up 40% of the store and the rest is your basic spinner racks of Nike apparel at full price. I can hear the conversation at Corporate now, hell, lets just do it. It feels like an outlet experience but hey, you get to pay full price. read more

What a joke. Is this an outlet or a Nike full priced store? I can tell you this, it is no Scottsdale Quarter. No new apparel or shoes. Looks like they went to their warehouse and picked out mismatch stuff to stock the store. Not worth the stop. Best thing about the store is the cardboard cactus when you walk in. See pic. read more

Nike Factory Store - Desert Ridge - Coolest part of the store - Shoe Stores Near Me - Phoenix, Arizona

Just stood in line for 30 minutes while 80% of their staff was off in various areas of the store gossiping, laughing it up and ignoring customers.... read more

I got a great deal on a pair of gym training shoes that were on clearance and had a 30% additional discount. My friend and I were enjoying ourselves in the store and the team were super helpful. Additionally the staff were really looking out for us as it turned out there was a suspicious man taking photos and filming me throughout the store. I really value this as I would have not stepped up my vigilance otherwise. I am unsure if this man which I did notice walking down the same aisle as me as I was walking through the store was taking photos for himself or marking me. Either way I realized later that the staff were keeping an eye on the situation which deserves more than 5 stars. Thank you! read more

My man Charlie was on a scale of 1 to 10 .....1,000,000!!! Killed it in style, knowledge, personal touch and overall wow moment in the store! Please make sure he is recognized for an unreal job!!! read more

Five stars specifically for Carlos !! He was beyond helpful with me picking out new shoes and very knowledgeable about the products. He offered his opinion and answered any questions i had. If I could shop personally with Carlos every time I come here I would. THANK YOU read more

products are very good and very sturdy, but the only problems I have is the service is bad and the Selection is kinda horibble. and the value is alright but the only problem I have is its WAYYYYYYYY OVERPRICED for anything. read more

Came here Christmas shopping. Easy to navigate and staff is very helpful d both my wife and I got the help we needed quickly. Craig at checkout even helped navigate the Nike app and showed me how to use my membership in store. I will be back. read more

Horrribly overpriced. I mean by a lot. Do a eBay or Amazon search while there. Awful loud music as well.

This place would be a lot better if they didn't cater to resellers who get there 45 minutes before opening. Nike said they were cracking down on resellers. Not this place I guess. read more

We came by to do a return and Brynn was very helpful. She was on the phone trying to connect and fix something that was a mixed up by another employee. She was on the phone for about 15-20 min. The "manager" Jennifer came up to us very rudely and told us that if we tried returning online to finish it online and they couldn't help us. The problem is that we never started a return online. I did not appreciate the way she came at us so Rudely. Bryan was very nice and had patience. I really thank her. Jennifer should really work on her customer service. read more

My son and I came in to get him new school shoes. The store was easy to navigate. Employees were friendly and helpful.prices were great.

As somebody who's lived around Desert Ridge my whole life, I was so excited to hear that a Nike store was opening here! I came in opening day and all the staff was so nice! I had a great time and I can't wait to tell my friends! read more