Located in a larger, lower area of the Eastland Shopping Center, this store faces the very busy 10…read more(San Bernardino) freeway. The store is very clean and well-organized. Employees are very helpful and friendly, and can often be seen restocking merchandise. The variety of products is very helpful and fun, as customers can find new items for just about anything they want to decorate or add life to an existing home or garden project. Prices are fairly reasonable, though you will find a few items a little higher here than at other stores. Overall, this is a fun place to shop.

Gonna start off by saying that I generally have a great experience at Hobby Lobby. The store is…read morealways fully stocked and very organized. During my last visit, I was disappointed. I walked into the store and noticed it was really crowded. That being said, I went straight to the rear, grabbed some supplies that I needed, and walked directly to the register area. As I approached the area there were 3 cashiers. I went and stood in one of the lines that seemed endless. After waiting for approximately 10 min, the cashier looked at several customers, including myself, and stated he was closed. Very frustrated, I walked to a different line. Since I was desperate and in need of the merchandise, I stayed and waited patiently until it was my turn to pay. My main complaint was not the amount of time I stood in line or the amount of customers. It was the way the closed line was handled. If a line is closed, there needs to be a sign or some indication that the line is closed. A customer should not have to stand in line for any period of time, only to be told it is closed. That's poor management, and customer service in my opinion. During the holidays, Hobby Lobby should have more cashiers. That place is always crowded, and it would be nice to know that you are not gonna be standing in a line for 30 min before you can return or purchase. I

This is my third time visiting this store, and unfortunately, despite no fault of the store…read moreemployees, it's super messy. It is messy, as I observed many shoppers opening packages to inspect the contents of merchandise and tossing the unopened items back in the bins, I also observed a woman remove her blouse to try on a shirt she had removed from a package she had opened. Store employees were forced to address this issue over the store PA system with the following announcement: "Attention shoppers. You are not allowed to remove your clothing to try on merchandise." This store is very popular and does get very crowded. If you have the time to rummage through bin after bin of both open and closed merchandise at very affordable prices, this is the store for you

Don't show up 5 minutes before they open--come about 5 minutes after instead. The shopping carts…read moreare usually still locked up, and people tend to get a little pushy waiting to get in. They recently raised their prices but also added more items. That said, the selection on a Saturday was pretty underwhelming. Overall, this place is always a hit or miss depending on the day.

Came to check out their shoes. They have a few nice sneakers, but I was looking for flats, which…read morethey don't have many of. I wish they have a bigger selection. Love their prices though. Great value for the shoes. The staff members are friendly. I got greeted when I entered.

My wife and I visited Eastland Center in West Covina for the first time on Saturday, October 10. We…read morehad a great experience at several stores, especially HomeGoods. Unfortunately, I can't say the same for Ross. We arrived at Ross around 12:30 or 1 p.m., right in the middle of normal business hours. The doors were locked, even though we could clearly see customers shopping inside. At least three Ross employees were standing just inside the entrance, looking directly at us. Not one of them acknowledged us. My wife knocked on the glass, hoping someone could explain what was happening. Instead, the employees scowled at her and waved her away. She knocked again and asked whether the store was still open or if we'd be able to come inside. Same response. More dirty looks and dismissive hand gestures. Seriously? Is this how Ross treats customers? Look, I understand that things happen. Maybe there was an emergency. Maybe they were temporarily restricting entry for some reason. That's fine. But would it have killed someone to offer a simple explanation? "Sorry, we're temporarily closed." "Please come back in 10 minutes." Anything? Instead, three employees stood there acting visibly annoyed that customers had the audacity to show up during business hours. Afterward, I looked at the reviews for this location. Wow. An awful lot of one- and two-star experiences. Based on what we witnessed, I'm not remotely surprised. And where was the store manager? Does management know employees are treating customers this way? Or is this simply the standard of service they've come to accept? Either possibility is troubling. If anyone at Ross corporate actually cares, this happened on Saturday, October 10, 2026, between approximately 12:30 and 1 p.m. I would encourage the district manager to find out what was happening at the entrance that afternoon and why multiple employees apparently couldn't be bothered to extend even the most basic courtesy. We'll absolutely return to Eastland Center. It's a terrific shopping destination, and we enjoyed several of the other stores. But this particular Ross? No thanks. Locking the doors might have been justified. Treating customers with open contempt wasn't. You've been warned.

I have found some really great things here. The owner, Ceda, is always kind and helpful - and…read morewilling to negotiate on prices, particularly if you buy several things at once. The newel post lamp of Athena she sold me is one of those things you keep for a lifetime.

They have a big variety of choices here. A lot to explore : furniture, dishes , rare odds and ends…read more. You need to check out every nook and cranny. I like that they have sales too . Cida is always friendly and knowledgeable. She'll help you find what you are looking for. Great value

I love this DD's I've been coming here for years and this is one of my fav DD's. They always have…read morecute clothes and of course great prices. It's not a time I come and not find any cute items. This location always has something that I get. Today I got basic tees and bought my mom Some shirts. The service here is fast and the lines goes really fast. It's always fully booked and good women products! Lots of parking in lot! -Marshay D.

Annette Contreras, who was working at the register refuse to service me and my wife who are…read moreAfrican-American Asian, and she stated that she didn't wanna take us in and cash us out. She wanted a Hispanic woman before us and she said she didn't care to report her and she gave me her name and she refused to service us. I think she needs personal training or to be fired. She doesn't need to work on that type of job as a cashier or if she's a manager.

Wonderful verity. Very nice service and helpful in finding things. Store is very large you can not…read moresee all in one trip.

It says it opened at 9 .. It's 11:34 and still not open .. I called and asked when they will be…read moreopen and she said in 30 minutes !!.. ;((

5 stars for Denis 5 stars for Gio…read more Great deal and got a few free stuff Ask for denis

Had the most pleasant experience working with Steven at this Ashley's Furniture after coming in…read morehere on a whim during Memorial Day weekend just hours before closing to browse L sectionals for our house. Steven was an absolute rockstar; he was very patient, attentive, and didn't make us feel pressured whatsoever. One of the concerns we had was related to transporting of the couch itself as we had originally intended to pick it up by SUV. In expressing our concerns to Steven, he went out of his way to request that his supervisor locate the exact dimensions of the sofa as it would be delivered in the two separate boxes (H x W x D) as well as the weight of each box for the delivery. Moreover, despite the couch being sold out online, Steven went out of his way to coordinate with his manager an timely delivery date that fell within our work availabilities much earlier than we had anticipated given the online estimate. Highly recommending that partnering up with Steven here at Ashely's furniture for any future furniture needs!

I fell in love with these agate earrings and asked trendy marketplace to make them for me. They…read morecame out beautiful and well made. Also reasonably priced. Thank you Vicky!

You can find so pretty cool things here but be careful when selecting. I purchased a white fire…read moreopal pendent and when I got home and took a closer look realized it's not authentic it's a man made stone so really bummed about that one. A few smaller stone pieces I got seem authentic just might be the jewelry side so take a closer look. Owner of the shops is a delicate super friendly and has lots of cute items. Also more then happy to customize anything you want.

The new location makes so much more sense than the old oversized warehouse with bad lighting…read more Things are definitely more compact here but looks to be about the same variety as before. Staff is friendly and some of the old checkout staff are still there.

The store was good, for several times we were visiting and we were allowed to bring our dogs into…read morethe store as long as we keep them in the cart. Suddenly we were not allowed to come into the store when the new manager came and stopped us. Since then we have not been going into the store because we felt uncomfortable being shut down at the door with our dogs when were originally allowed for a long time.

I like West Covina Mall but the thing I don't like is that they close early but its still cool.read more

I had a lovely experience at the West Covina Mall. As a longtime resident, I entered with low…read moreexpectations. However, when I visited that Friday, I felt captivated by how the floor sparkled. It all looked so clean!! Then, I saw the glittering decorations that cascaded from the ceiling. I felt somewhat stunned. The West Covina Mall looks so well-maintained! The West Covina Mall has a good amount of stores & variety. Customers can purchase sporting goods, cute plushies, clothes, and more. There's also a "Play Area" for young ones, an arcade filled with old-fashioned crane games, a food court, several resting areas near electrical outlets, and more. The pride and effort is very visible. Regarding prices, it all feels fairly standard for a mall. On safety, I saw a few security staff perusing, so I felt safe. Overall, I found myself really enjoying my time at the West Covina Mall. The location continues to be very popular, and it's encouraging how management keeps improving this establishment. 4.8 out of 5