I left a review a few days back regarding my phone being damaged from their faulty installation and defeated screen and the owner replied back with complete lies or either he is mistaken me for another customer who was there with the same problem. I'm assuming the latter because I do want to give him the benefit of the doubt and not accuse him of being a liar. However, he never offered to give me a refund because he said they have a 3 month warranty policy. I took my broken phone to him and whoever was working there was being absurdly rude to me. I don't know what the owner was referring to when he replied back to my review saying that I went to them with my new phone after surrendering my broken phone to the Apple Store because i just recently got my new phone. And why would I take my new phone to them if I wanted a refund. What would I have been able to prove? They never offered to fix my phone nor did they offer a refund. I'm only saying this because I'm assuming this is a recurring problem with many of their customers so please be aware. So I'm assuming based on the owner's reply he is willing to give me a refund? Mr. Onur A. can you please direct message me if you can live up to your words and give me a refund? I will keep everyone posted regarding this. read more

I don't really write reviews. Actually this is the first one I ever write and I'm only doing this because their job was extremely disappointing. It made me feel cheated and powerless. I paid them $120 to replace my broken screen on IPhone 5S. Although they returned the phone with a new screen, it was very poor quality material. They returned my phone with a broken home button, the volume button stopped working, and the battery stopped working. This place cheated me by breaking other parts of the phone while "repairing" my screen. They even tried to sell me another home button! I finally found a different tech person that opened up the phone In front of me to show me how they poorly repaired my phone: 7 screws were missing, a strip of the home button was torn, the wifi antenna was broken ... And other stuff I can't explain because this is not my expertise. I do not recommend this place at all! I am a person that believes others should be compensated for work one does not know how to do. But I believe in morality. This place and its workers lack respect for their customers. read more

My iPhone 6 was completely shattered and I'm so glad I stopped by to ask how much they charge! The guy working was very nice and helpful, he quoted me a competitive price and he said it would only take 15-20 minutes! He was done so quick and my phone was brand new again :) I also received a free screen protector for just checking in on Yelp !! Convenient, fast, and great service! read more

Johnny really good guy. The guys there did a very good job and we will use them again

So I was on my way to buy my daughter some clothes when I saw a smart repair. I decided to ask for a quote and it was very reasonable. A gentleman named josh helped me out. He did it quick and really good work. Thanks guys! read more

Fair prices and honest advice. Ali helped me repair my iPhone 5c screen for a reasonable price, gave me sound advice on how to prevent further damage to my phone, and was extremely friendly and polite while doing so. I will definitely be taking my business here again! read more

I am very satisfied with the service at Smart Repair. I had dropped my iPhone 5s several times which caused my camera not to work. I was convinced I'd need a new phone until I stopped by Smart Repair at the Irvine Spectrum. The two gentleman inspected my phone, said it could be fixed, and that it would only take 15 minutes. I was already impressed! My phone ended up not needing to be repaired (camera just had to be put back into place) so I was not charged for the service. I truly appreciate Smart Repair's honesty, and quick service. Since I'll likely drop my phone again, I will definitely return to Smart Repair for their help. Plus, you can shop while your phone is being fixed! read more

Perfect. Apple said there's a chance they were going to have to replace my phone completely and charge me $300!! Then I got it fixed here for $130 no problem!! Thanks!! read more

Awesome service!! Fixed my screen in 20 mins..gave discount on screen protector..located in the Irvine spectrum mall ..trusted service

I never cracked a screen before, and I was going to buy a new phone. I'm so stoked to find this cheap and quick option!

These guys are awesome. They fixed my iPhone 7 in 20 mins. Thank you Homer. You did good job!

Excellent job of repairing my cracked iPhone 5 screen! And it only took 15 minutes. Will definitely come back, if I have this problem again.

Great customer service and even better work! My phone was fixed in less than 15 mins (: AND one of their staff members even helped me find a case to prevent another broken screen at the One Stop Wireless in front of oakley! If you want top quality work and an above and beyond helpful staff this is the place to go! read more

This place was great! Friendly people and great service!!! Highly recommend!!!! People here really know what they're doing. Don't waste your time at the Apple Store read more

I dropped my phone in water and then drove immediately to The Irvine Spectrum iPhone repair kiosk. The service was immediate, no waiting in line. My phone was fixed in less than an hour, better than before and I was able to make it home in time to host a Christmas party! I love this company. They really care. The entire experience was pleasant. read more

Fixed a shattered iPhone 6S in 15 minutes. Great service! Recommend them if you are close to the Spectrum!

Glad I brought my phone here , super polite helpful guy my phone wouldn't turn on and I brought it here and it's working fine for a awesome price..thanks guys read more

I scratched my iPhone 6plus screen and it simply "bugged me". While in Irvine on business, I was walking thru the Spectrum Center shopping area and saw the booth adjacent to 21 Forever last night. In just 1/2 hr my phone was back to new! They were super busy as well ( good sign). These guys are fabulous. read more

Awful experience. Called ahead with iPhone Model. They quoted us $59, upon our arrival it jumped to $100. They asked what number we called. We confirmed it was the manager that gave us the lesser quote. They them had the audacity to tell US to call THEIR manager to discuss?!?! No thanks we'll take our business elsewhere. Yes I said it was an iPhone 5s. See comment below. read more

Ali was very sweet and gave excellent customer service for fixing my phone!!!!

I have been a loyal customer of the locations at the Irvine Specturm for over 5 years now and from my iPad to the many generations of iPhones these guys are great. Their price is reasonable, they are quick and they do care about their customers. They are not just in it to make a buck. I visited today to return a part that was in warranty and they replaced it no charge in 10 MIN! I was in, out and on with my day, they are great. Def recommend them for anyone looking for repairs. read more

Great service at a reasonable price. I was in and out right before heading to the movies. Would definitely come back if my screen breaks again. read more

Best customer service; fixed my phone right away. Highly recommend! (Josh was great)

Awesome work! The guy who fixed my phone was great! I've come here twice and all was fixed at once! Thanks a lot. Definitely recommend it.

They are really helpful and respectful to their customers. I got ip7 glass screen protector and Ali helped me a lot he is the man. Thank you

My phone had several cracks and the LCD was broken, but he was able to fix my phone as if it were a new one in just 15 min, and the service was fantastic! Conveniently located in the spectrum- highly recommended! read more

Great job on iPhone. Quick and easy. Look like brand new. As great as they were, I hope we don't need to repair again.

great place!! it was fast and easy!! definitely will be coming back to get my phone screens fixed when i break them again! Jimmy is the man for hooking me up! read more

Homer did a great job repairing my iPhone 6's cracked screen. Only took 12 minutes and it looks great! Highly recommend.

Had a great experience yesterday with Smart Repair! I had my ipad screen shatter for the first time. They quoted me at $89 ($10 cheaper than places I found online), and completed the repair in less than an hour. The device looks new again and works absolutely perfectly. I did not know it came with a warranty, but they told me after the fact which was a really nice plus. Hopefully my screens don't break again, but if they do I will for sure be back! I requested their information so I could write this review - I highly recommend them. read more

We had a belated fathers day dinner last night (Monday) so after the meal we decided to walk around, we bumped in to this little cart right across from the carrousel and I asked the attendant (Ali) if he could check out my phone and please let me know how much he would charge before fixing the phone, he took a look at it then he worked his magic and my phone was fixed in less than a minute, what he told me is that literally it's like my phone had a dislocated shoulder, one corner separated so there was a gap between the screen and the phone and the best part he didn't charge me! (I don't know if I should mention this) but I think I should mention it mainly because that shows high customer care!!! they fix shattered screens for any apple devices. I thought I was going to have to replace the whole phone so in my head he saved me at least 100 dlls that is what the Verizon (they suck) guarantee charges to replace and they would give me a refurbished phone. Keep up the good work! read more