I have been a fan of Herrell's my entire life! Before and after renovation and all! They always…read morehave a great assortment of flavors and I always love to look for their most unique options! They cater to all types of dietary issues and have dairy free and sorbets. Even their cookie and cake selection usually has at least one GF item. Their board also displays if any flavor has wheat, nuts, or eggs in it, which is much appreciated! The staff is always knowledgeable and friendly. The line can be out the door at times, but the staff work diligently to keep it moving. The seating can be tight but it's a nice place to hang out if they have the space. Fun wall hangings and always their signature bears keeping us all company! The only downside to this place is that it is so well frequented, as it should be, that some flavors sell out quickly. It will be there one day and then not the next, so get it while you can. Or alternatively, you can email them and special order a flavor you love that you keep missing. I love that they do this! It takes time, so plan ahead, but it is so worth it! And although I want people to keep this business running, I.e. keep the money flowing so they keep in business... I have to also say, don't forget to come in and get your free birthday sundae!! Maybe just bring a friend who will purchase their own item.

Good selection of flavors. The cookie dough vanilla base was really good but there was to much…read morecookie dough for me it was overpowering. They have ice cream cakes and a selection of baked goods here too. Indoor seating available. Employees are very nice here.

I absolutely love Absolute Zero! Their options are so unique, fun, and tasty! I have not had a bad…read morething there. The ice cream is one size but it usually ends up being a delicious monstrosity- as I like to call it. So many toppings allowed to already great Thai Rolled Ice Cream! I can't pick a favorite flavor and it's great that they have staples and seasonal favorites. I usually go for the ice cream, but the Japanese (gf if you don't get the ones with cookies or pocky in it) crepes that come sweet or savory, drinks (especially if you go for their special light up, reusable, refillable, lightbulb receptacle that comes with a travel cap when not in use) and their specialty "Dragon's Breath" are so fun and tasty! Absolutely worth the stop into this little shop! The guy who is behind the counter is always friendly and quick. The inside is quaint and has nice music going on. When I got my light up drink, they had slight (not obnoxious) rave cover music and it went with the light show in my drink! I take all my out of town friends, and honestly local ones too, here and it's always a great experience!

FOOD: 5-star Fantastic. As you watch, the ice cream is created from ingredients mixed and rolled on…read morea Zero-degrees stainless steel plate. The selection of toppings is HUGE, so it's good that you have time to decide on your choices while you watch the ice cream preparation and rolling. SERVICE: 5-Star Friendly. Can't get any better than that. AMBIANCE: 5-Star Seating along the wall. You can eat your sundae-sized rolled ice cream while you watch more ice cream being prepared. PLUS, there are a dozen+ choices of ice cream flavors. I have difficulty passing Absolute Zero without stopping for an ice cream break. :-) I think I'll stop in today!

We stopped for takeout, a quick snack. It has an adorable storefront that appropriately says Pie…read moreBar. Now how can you pass that by? Midday the place was bustling, a good sign. The menu is nicely divided between sweet and savory. I got two specials. one savory pie, Moroccan inspired with lentils. There was only one dessert item left (3: o'clock or so) a brown butter pie. Wouldn't be my first choice but, like I said the only sweet left. Both about $6.00 and delicious! Service was excellent. They have it down to a science! The savory pie was warmed to perfection!

Cuteeeeee little cafe & pie shop! I pass by Florence Pie Bar when visiting family in the area and…read morealways say I am going to stop in. Well, this was the weekend it finally happened. So much good here: Amazing pie, kind staff, cutest vibes, and lots of outdoor seating and a fair amount of indoor seating. I stopped in the Saturday before Easter and they were a little low on baked goods (no actually pie left sadly) but I still snagged myself one of the custard key lime pie bites. It was SO good. I would get it again in a heartbeat. Perfect coconut crust, amazing custard. It was delicious. We also grabbed a few iced coffees that hit the spot. Worth a visit if you have a sweet tooth or even a hankering for a coffee.

Nestled in the heart of Northampton, Ana Bandiera Chocolates is the kind of place you might expect…read moreto find in Boston, New York, or Paris--not in a picturesque farming community in western Massachusetts. Housed in a beautifully preserved historic building, the café embraces its 19th-century roots with original wood floors, vintage furnishings, and the timeless charm of an old-fashioned soda fountain. The aroma of freshly brewed coffee mingles effortlessly with rich chocolate, creating an atmosphere that invites you to slow down and savor the moment before you've even placed an order. Watching my European-style dark sipping chocolate being prepared was a performance in itself. Every movement behind the counter reflected care and craftsmanship rather than routine. Paired with a warm brownie, the experience promised indulgence and exceeded every expectation. Crowned with a swirl of whipped cream, the sipping chocolate was impossibly smooth, velvety, and intensely rich without being overpowering. The first sip was so luxurious that the bustle of the café seemed to disappear, leaving nothing but the warmth of the cup and the deep, complex flavors of expertly crafted chocolate. The brownie followed with its own quiet perfection; warm, chewy, and deeply fudgy, delivering a decadent companion to an already unforgettable drink. Ana Bandiera Chocolates is more than a café; it's a destination for anyone who appreciates the artistry of fine chocolate. Sourcing cacao from across the Southern Hemisphere while honoring a tradition that stretches back to the ancient Aztecs, the shop transforms a simple afternoon treat into an experience worth lingering over. Northampton is fortunate to have a place of this caliber. It is a hidden gem that proves world-class craftsmanship can thrive far from the bustle of a major city.

Disappointed After Hearing So Many Great Things…read more I really wanted to love this place. As someone who works nearby, I've had countless customers recommend Ana Bandera's to me. People would constantly tell me how amazing it was and that I had to try it. After hearing so many positive reviews, I finally decided to stop in for a vanilla chai latte. Unfortunately, my experience was nothing like what I had heard. When I walked in, there were only about three customers inside. Right before me, another customer came in and was greeted with smiles, laughter, and friendly conversation. When it was my turn, the atmosphere completely changed. There was no greeting, no conversation, and honestly, I didn't feel welcome. The interaction felt cold, as if I was inconveniencing the staff just by placing my order. Since it was my first visit, I wasn't familiar with how everything worked. When my drink was ready, the employee simply placed it on top of the pastry case, said, "Have a good day," turned around, and walked away. There was no explanation, no smile, and no attempt to make a first time customer feel appreciated. I stood there for a moment in disbelief because I truly thought that couldn't be the entire customer service experience. I still left a tip because I believe in supporting people who work in customer service, and I hoped maybe it would brighten someone's day. But I walked out feeling disappointed, especially since it was raining and I had gone out of my way to finally visit a place that had been so highly recommended. Unfortunately, the drink itself didn't make up for the experience. The vanilla chai latte tasted overwhelmingly like straight chai. I couldn't taste any vanilla, it wasn't sweet at all, and it honestly wasn't enjoyable. To make matters worse, the drink was served in a to-go cup without being sealed, and it spilled all over my car on the drive back to work since it was filled to the top. When I arrived at work, I looked at the cup and honestly thought it looked like something I could have made at home and poured into a plastic cup. After such a disappointing visit, I decided to read some of the lower-rated reviews, and I noticed someone else had mentioned receiving an unsealed to-go drink that spilled as well (2reviews confirming this is not the first time) Knowing that another customer had experienced the same issue made it seem like this wasn't just a one time mistake. From the negative comments I read seems also the staff with attitude is a regular thing. I'm usually someone who believes every business deserves a second chance. I've had disappointing experiences elsewhere before, and if a business makes an effort to correct things, I'm more than happy to return. Sadly, this visit left such a poor impression that I don't see myself coming back. Customer service is just as important as the product you're serving, especially when you're welcoming someone for the very first time. I truly hope this was simply an off day, because based on the recommendations I received, I expected a much warmer experience. I genuinely wanted to become a regular customer. Instead, I left feeling unwelcome and disappointed. Would not be coming back and will be sharing my experiences with my customers.

Really impressed by Hungry Ghost Bread! My friend and I stopped in randomly and I'm very glad that…read morewe did. It was mainly a bakery, with a small counter and one employee at the front, where you place your order. All the breads looked amazing, but I decided to just go with a pretzel, since I was just looking for a little snack. I know it's hard to base a review off a pretzel alone, but wowza, that pretzel was delicious! It was clear that the ingredients were top notch. If you're looking for more of a café vibe, you're not going to find it here. But if you're looking for some great baked goods, look no further!

Is hungry ghost the best bread in New England? The argument could be made. Sort of a no frills…read morebakery but worth stopping in if you're passing through Northampton.

5 stars for food and drink. 2 stars for make counter order taker that lacked patience and…read morehospitality. My food was a banger! So good and fresh and so wholesome. Pricey but worth it !

Loved it! We a lovely soup and sandwich for lunch. Went back…read morelater for sweets for the ride home. Cute and cozy place. Very busy. Will go back

Been shopping here since we moved into the area, about 5 years ago. It used to be across in the…read moreopposite building and a bunch of stairs had to be navigated but Alan moved to a more accessible spot a couple of years back. This place is a real goldmine for anything British/Irish, and I can get all my favourite foods from childhood here. His selection of frozen pies, bacon, haggis, jams, clotted cream, crisps (chips) and sweets (candy) is impressive, and pricing is good for imported foods. Alan is a wonderful man, very attentive and knows where absolutely everything is. The only drawback is that public parking can sometimes be hard to find as it fills up quickly outside.

I'm late on this review so it's like a 5-n-1 now :)…read more My Daughter found this store about a year ago and the Anglophile in us has rejoiced since. Although he be small, he be huge in what he carries. He, being Allen the Owner. Absolutely a funny, kind and attentive shopkeeper. Krystal also is so friendly and helpful. A wonderful pair whomever is there when you stop in. A clean and well organized shop. PLENTY of choices whether it be tea, sweets, gifts, frozen meats or turnovers and the best damn ketchup EVER. The list goes on. The rooms are small but what Allen carries in this shop is amazing. This shop has encouraged us to also check out Northampton. Wow this town has a lot to offer. If you're not familiar with it, like us, definitely look into the town/city before making a trip. Make a day of it. And bring a cooler for the turnover, popovers and meats you'll be toting home :)

Soft and chewy and super delicious! Good customer service and easy walk in downtown NoHo! Would def…read morerecommend!

Amazing açaí bowls and waffles and the best people In the world. Stop by here if you're in town!read more