No customer service at all . Wait there for 15 min in front of the parts desk and two guys at the…read moredesk non of the two guys get off the computer to ask me what I need . I will take my money somewhere else . Thanks

WTH! Prices are decent but service is HORRIBLE!!!! Guys in there are extremely unprofessional &…read morecompletely goofy unbelievably ridiculously incompetent!!!! I hate to actually call someone out, but Chris is the worst. I could go on for hours at the complete ignorance here as well as slow service..... this even being between 2 ppl in the same room from computer to computer. I hv never seen anything else like it. The kid that works with me was even laughing at the complete ridiculousness. Seriously it's only trailer parts... how hard can it be??? Got my parts also.... one had to be shipped..... & they still aren't correct. Thank god I had the equipment to modify unlike the general public. I normally don't write reviews like this but I seriously felt compelled to actually take the time to do so because it's so BAD!!!! & that doesn't even do my complaint justice!!! Good luck to you if u make it out under an hour!!!!!

WOW !!! repair work done right and on budget +++ more…read more They did more than I asked and did it under what we agreed on. Just a big thank you to Sunny and the entire staff. I had a trailer that the ramp had shifted and frame was bent. Not only was that fixed , they fixed a broken light, new bolts that had been missing from the ramp latch and fixed my break away system. I don't ever remember a time in the last 5 years where someone did what they said they would do, stayed on budget and actually did more to make sure the everything was in perfect working order. I have purchased 3 trailers from NTT in the last 10 years and I do not look. anywhere else. Thank you Sunny ! Ed Pariso

My trailer sat at Big Tex for 3 weeks and they started a gate replacement that I had never…read moreauthorized. I took two of ours to North Texas Trailers or Braggs today and they provided a bid, had the parts on hand and the trailer in the garage within 20 minutes of arrival!! Efficient, punctual, affordable business. Exactly what I was looking for.

The sales team went way beyond the call of duty to help me pick a trailer for my needs. Tia was…read morevery professional, knowledgeable and helpful. BIG THANK YOU to her for her help and professionalism!

Tia was great the whole team worked out the right trailer I needed for my business will definitely…read morebe coming back for another!

Update: I received a call from the General manager this morning. He was very apologetic. He offered…read moreseveral solutions for the future. We will definitely consider giving it another try. It seems like this is not their normal experience but just an unfortunate occurrence. Original post: I reserved a trailer for rental and even had a confirmation from one of their employees. When we showed up to pick up the trailer at the time we had agreed upon they had given our trailer to somebody else. They had a hard time tracking down our rental confirmation, but when they did find it, they just said too bad. No apology or any thing. The only thing they could offer was a rusty stock trailer that the doors would hardly open or to sell us a brand new trailer. Now I'm less scrambling around trying to find a trailer. I will never use them again. I'd recommend staying far away unless you have back up options.

This place is my go to for all trailer needs. Great service. Parts on hand and friendly. Fair…read morepriced and willing to help you. I will be taking all my trailers here and supporting their business.

Over the past few years, I have purchased two trailers from Worth trailer. Both trailers were and…read moreenclosed 16' x 7' dual axle trailer. The first trailer was stock, and the second trailer I upgraded to the torsion axels for about an extra $2400. Both trailers before any additional equipment, cost me around $5500-$5700. I have since added more interior lights and built out the inside for my remodeling business. Some day I hope to buy a dump trailer as well. Easy to communicate with all the guys at Worth Trailer.

I brought my food trailer for new axles, what a great trailer spot with great customer service. I…read morewould absolutely by my next trailer near future.

Bait n switch Got Price locked in and then they came back…read moreand said my cover had to have a bar on it and the bar was a hundred and nine dollars after the fact. I had over four hours Drive. I come back with a trailer eighty five hundred dollars that I did Did not spend with them because of fifty dollars. I'm telling you guys. These people really suck hard. This was in Kaufman texas

I have had a total of four trailers, (my last 2 from Trailers Plus) I have a 6x12 random box…read moretrailer, my 3 leaf spring broke (current trailer is 7 yrs old) I have never had to replace a leaf spring on my past trailers. So I bought 2 springs (Trailer Plus said they didn't have any in stock and it would take a couple of weeks to get them) after bringing it in expecting a break on installing the springs and telling them they were bad. I was informed I was over weight, I told them i was not, total weight was 5,000 (each spring had a weight of 2500 lbs, totaling $5,000. They quoted me $350 labor to put on springs. So I bought a 2nd spring and took it to them on a Tues . They informed me that their tractor (Kabota) could not lift the trailer and that I had over 5,000 lbs in the trailer, I assured them it was around 2,000. They said no way and they didn't want to assume liability because I was over weight and for me to take it to some one else and I did. I took it across the Hwy to C&S Trailer and they installed them for $125.00 and it was ready in 2 hours ( not 2 days Trailer Plus quoted me. The next day I took my trailer to a weight station, 1900 lbs of weight in my trailer. I took the paper work to them and showed them, then they started to inform me the weight was disproportionate, I told them that in the beginning. When I purchased the trailer I took it back for a warranty check to replace a light and something else. They gave me an estimate of work that needed to be done totaling $2500 ( new brakes, all new wheel bearings and a bent axle. I told them if I need all that work done on a year old trailer, then it was a piece of crap. I can agree they were the best price, but u pay for what u get a piece of crap.