Amazing customer service. They gave us a discount since this is the second rug that we have…read morepurchased from them,also purchased a display couch.10/10 definitely recommend. Also great prices.

I will never look for a rug online again. My husband and I went to The Rug Gallery and came home…read morewith the perfect rug for our room. Mr. Mohamed patiently went through rug after rug with us, advising us along the way about what would work best for our area concerning colors, quality and durability. We finally settled on a rug that had just been reduced the day before although many of the rugs we could have chosen were more expensive. No pressure from Mr. Mohamed. I will always make The Rug Gallery my first stop for replacing our rugs in the future. We are completely satisfied customers.

GREAT experience throughout the whole process. Zack was very helpful explaining the different…read morecarpet options, quoted us a very good price and we got a carpet much better than the big box stores could offer! Installers were on time and did not mess around! They were very skilled and all business. In two hours the had my carpet installed beautifully! This was more first experience with Rite Rug and I would recommend them to everyon. very satisfied. Scott

amazing service and knowledge of all product in the store a wonderful experience…read more Zack was so helpful and kind. Wonderful!

Great customer service. They did a wonderful job cleaning and performing a minor repair on my 60+…read moreyears old Persian rug. Would recommend.

I've known this place was in Grandview since I moved back, but since I didn't need a rug, I didn't…read moreever go in. It is surprisingly big, and they are a serious operation. Up front is the sales gallery. Didn't stay long, because we were in for cleaning, but there were a lot of options and the ones I saw were really lovely. Head round the back for cleaning. Pull right up to the door for load and unload. I went twice and there was a line both times! I never considered how many people here have area rugs for cleaning. They'll do all sizes. It takes about 2 weeks to turn around (not entirely certain why people are surprised by this....). If you drop your rugs off, you get 20% off the standard price. If you don't have a big enough vehicle, they'll do pick up and drop off for you, but aren't available same day. They offer several levels of cleaning depending on how clean/dirty you think your rugs are. Drop off and pick up were quick. I haven't unrolled the rugs yet (packed for moving), but I was pleased with the process, and, frankly, impressed with the size of the operation.

I am wayyyyy overdue on leaving ASAP my review! Man, I don't know where to start. What an amazing…read moreexperience! Martha and her company ASAP carpet & HVAC cleaning by my best friend who had used them for her own HVAC cleaning. We both have pets and allergies and I know she wouldn't give me a bad recommendation. Her experience was so positive, I knew I had to reach out. I don't think ASAP does carpet cleaning in the Columbus area, but they do come to Columbus for HVAC cleaning - yay!! Not only was Martha kind and prompt throughout the scheduling process, she thought of everything -- including looking at my house/street parking situation. I had never had HVAC cleaning before so I never thought about needing parking permits since they worked for probably 5 hours. I worked with the city and paid for the right-of-way parking we needed in advance. Her consideration helped us avoid a huge issue! We didn't have to wait too long for our appointment. They arrived on time, worked quickly and thoroughly. I knew our HVAC was dirty, but man the before/after photos they took were unreal! No wonder I couldn't keep the dust down! My favorite part - and this really sets them apart: they use a thyme-based disinfectant in the ducts that smells SO good! It doesn't last long, but everything smells fresh when they're finished. The difference it's made in our air quality is incredible. I wasn't sure what to expect, but I had high hopes and ASAP knocked it out of the park. It's not the cheapest service, but the price is absolutely fair and competitive (several hundreds of dollars below a competitor quote). Support this local business and you will be so happy you did!!

I can't say enough about how professional and helpful ASAP was in cleaning my dryer vent after my…read moredryer overheated. I called them on a Saturday night, and they were able to come out promptly on Monday. Very qualified and excellent service. Also very easy to deal with and at a very reasonable price. I highly recommend Martha and Preston for all of your dryer vent inspection and cleaning needs. I also hear from my friends that they do an excellent job at carpet cleaning as well! Lannie Stoll, Heath, Ohio

They installed carpeting in my hall and in my stairs. The showed up on time for both the measuring…read moreappt and installation appt. Everyone is friendly and professional. They have their own installers so they are people they have worked with for years and years. I appreciated the attention to detail! My carpeting is beautiful!!

J&J Carpets was amazing from the beginning. We needed to carpet 2 smaller bedrooms, one room for a…read morenursery and the other for a toddler in a wheel chair. Julie helped us find a carpet that would work for both. They worked with us to utilize a scrap piece they had in the warehouse to keep the cost down in the nursery, and helped us find a carpet that would work great with the wheelchair in the other room. The entire process was very efficient, from measuring to ordering and installation, could have been done in less than a week if OUR schedule would have allowed it! We could not be happier with the service and price we received from J&J Carpets!

We had all of our carpets and carpeted stairs professionally cleaned by Nice and Clean Chem-Dry…read more Tyler listened as we explained exactly what we needed and he walked us through the process. My carpets are brand new again. Upon seeing the incredible results and witnessing him treat our home as his we asked him to look at our tile and grout. He examined it, clarified how tile and grout age, and gave us a fair estimate. We then scheduled a time for Tyler to clean our tile and grout. It came out pristine. We are very pleased with the work and definitely recommend this company.

From the owner: Nice & Clean LLC provides residential & commercial carpet cleaning services with green certified…read moreproducts.

We had Stanley Steamer do a rental house that had only had renters for 4 months. The carpet was…read morebrand new and was installed just before these people moved in. It had a pretty heavy traffic path in the living room. We called Stanley Steamer and paid them over $300. Unfortunately, they were paid that day so no way to hold the money. Afterwards, it looked so poor, two pet stains in the same room that weren't cleaned, I brought my 10 year old Hoover carpet shampooer and ran over the traffic area and pet stains. The first time I ran it, the water was really dirty so I assumed....ok, bad walking area. I refilled my shampooer and ran again and took a picture of the second time I shampooed the area. The water was filthy. We called Stanley Steamer to come back to make it right. The guy would not look at my residential shampooer, would not look at the water I had saved or pictures, and told me the dirt would move up the shaft of the carpet after it is steamed cleaned and that is why I was able to get that much dirt out of the carpet afterwards. They would not redo the carpets without charging us again. This review will not allow me to add pictures unfortunately. I will also post this review to their FB page and Google. Very poor business practices. We will never recommend them nor use them again.

From the owner: We started with one man, a van and a vision. 75 years later, Stanley Steemer is the leading…read moreresidential and commercial cleaning company--we manufacture our own equipment, train our own technicians, deliver exceptional service and provide 24-hour scheduling. We are even proven to remove an average of 94% of allergens from carpet, 96.5% of allergens from tile and grout, and 96% of allergens from hardwood. It's no wonder when it comes to a professional clean, people know to call Stanley Steemer!

Hi Michael, I hope this message finds you well. I wanted to address my concerns regarding the…read morecarpet repair job you completed for me. After careful inspection, I've noticed that the seam is still quite visible, which is disappointing considering the amount I paid for the service. I value transparency and fairness, so I wanted to offer you the opportunity to rectify the situation. We can either work out a partial refund for the excessive charges, which deviated significantly from the initial quote of $125, or if necessary, I may consider filing a civil claim. I believe open communication is key, and I hope we can find a resolution that satisfies both parties. Michael I don't think what I paid you for the job was fair and I can still see the seam really bad. I wanna give you the opportunity to just pay me back some of the money I paid you or I can file a civil claim if I have to buy I don't see how your first quote was $125 and you made me pay 4 times that amount when everything was said and done. Thank you for your attention to this matter.

From the owner: Cardinal Carpet Care & Repair near Zanesvilleread more

I struggled for years with finding a carpet cleaner I could trust and didn't constantly try to turn…read moreevery appointment into a sales pitch. Premier Performance changed that for me. Now I know I get an awesome job each and every time with no hassle. I've been using Premier Performance almost since they started. Within the last few years I've even had him cleaning our office carpets in which he even makes the boss happy...and that's an accomplishment, haha. Every single person I've sent their way has always reported back to me extremely happy. They've definitely earned their place in that "core group of vendors" that I just can't do without, personally or professionally.

The"finished" carpet of a rental property I own was not any cleaner, just wet. I've called several…read moretimes and it goes to voicemail. I own many properties in the Columbus area and will be letting my colleagues know to stay away from this company. It's a scam. I'd rather pay higher prices with Stanley Steamer and have a professional job done. I have over 50 properties that I will be taking my business needs elsewhere. .