Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

Last year, I used RR to renovate the entire top floor of my house with higher end flooring…read moresolutions. For that project, Jon Frambes went the extra mile to make sure that I was taken care by using his leverage/experience to provide me with best discounts he could. In this context, although it was a massive project, he worked tirelessly to ensure that it was affordable and 100% in line with my specifications. As many of you likely know, vinyl products come and go; meaning, if you bought certain flooring several years ago, it is highly unlikely that it will remain available from the retailer or the manufacturer. Such was the case for me, where I'd purchased vinyl flooring from Lumber Liquidators over 4 years ago to renovate my office. I was hoping to get my hands on more of it this year to use for my large entertainment room. However, I ultimately was not successful despite pouring a ton of effort into reaching out to LL/the manufacturer. Naturally, it should come as no surprise that I consulted Jon to help me out. I brought a sample of my prior flooring into the store and worked with Jon and his team to look at several different products that could potentially match. Lo and behold, after pilot testing several different swatches, I was finally able to find one that was most similar to what I was looking for. However, it was amongst the most expensive of vinyl offerings at the store. Moreover, it was not readily available at the local warehouse, which by default makes the price even higher. Jon understood that I was in a bind, and this was the only product that would work for me. He pulled some strings to get me this wide-panel luxury flooring product at a VERY discounted price that I am 150% convinced could not be beaten by any other retailer. He helped me procure 600 sq. ft. of the product while remaining within the limits of my initial budget, despite it being a significantly higher end offering. Had I purchased it at cost, it would have been almost twice the amount I was looking to spend. Long story short, Jon is a huge asset. He will do everything in his power to take care of his customers. He values loyalty and is a fantastic resource for long term flooring solutions. You can consider it a given that I will be working with him again once we decide to work on the master bedroom!!

Great experience with RiteRug and Jonathan. Seamless installation and quick turnaround!! thank you.read more

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

I can't say enough about how well the crew worked to make sure that my vinyl plank was installed…read morecorrectly. Very skilled workers.

Three D built our beautiful red cedar screened porch. Top notch crew. The workmanship was…read moreexcellent. The project was completed on time and exceeded our expectations! Steve K. Galena, OH

Great job laying our kitchen flooring. Professional installers. Happy we went to the Polaris…read morelocation.

Disappointed. We had Levis 4 Floors lay carpet years ago at our current residence. I was told it…read morewould be a 2 - 2.5 day job. The installers that showed up moved some furniture, but my wife and I moved the majority of it. My goal was to put screws down into the sub floor boards for the squeaky areas, but the guys that came out moved so quickly that I did not get time to really put a few screws into the boards. The guys moved so fast that they said there goal was to get all of the carpet installed in one day. Needless to say we moved most of the furniture ourselves to keep up with them installing. I did not get to fix the squeaks due to their hurry to finish. It only took about a year to start to see buckling in parts of the house because they did not properly stretch the carpet. Slowly but surely ALL rooms in the house started buckling with areas as high as 1 - 1.5" in about 4 areas of the house. It got to the point we could not tolerate it any longer so we had their tech visit this summer to stretch the carpet. So here we are just 3 months after the visit. I have the same areas starting to buckle again, and a couple of new areas buckling. I think I made a mistake using this location for installing our carpet. I cannot believe this is the product and service we received after spending several thousand dollars. So the carpet looks bad still and let's just say the floors squeak even louder since I was not given enough time to fix them when they installed. I would Not recommend this place.

A++. After acquiring 3 quotes from different companies, we decided to go with Floor Coverings…read moreInternational for our basement project. We were replacing a carpeted floor with luxury vinyl planks to better fit our workout space. From the initial estimate to the final walkthrough, Todd, Lauren, Marcos and team were friendly, thorough, and a joy to work with. Their prices are fair for the market and they stand by their work. The installation was very quick (only a few hours for our project) and the team showed up on time, with confirmation messages leading up to the appointment. We will be using Floor Coverings International for future projects and recommend them to anybody looking for flooring work.

From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Northeast Columbus, offering hardwood flooring, luxury vinyl plank, carpet, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.

Excellent customer service! Spent a lot of time explaining different flooring. Carpet is beautiful…read moreand was installed in a timely fashion!

Buyer beware what you are buying, and the exact details of in stock purchases. Extremely…read moredisappointed in quality and rude service. Better luck at Home Depot! I cannot imagine anyone choosing this store because of service.

Molina Flooring is a wonderful company to work with. They are professional, reasonably priced, and…read moreget the job done. They communicate and take you every step of the way. I highly recommend them for any job!

Did a great job repairing and painting my fence. Showed up on time and provided a quote written…read morequote, followed up, and completed the work timely.

I hired soft step carpet to put luxury vinyl plank in my kitchen, and I couldn't be happier. The…read morefloor quality is great! Manager Dustin was wonderful to work with, and the installers went out of their way to make sure I was pleased with the final product. What an improvement from my previous floor... Great value! I highly recommend this company for any of your flooring needs. (this was not a paid endorsement)

I was very happy with Soft Step. They were easy to work with, prices were fair and my condo looks…read moregreat!