We can't thank Footprint Floors enough for the professionalism and speed of getting our project…read morecomplete. Brian was amazing to work with and his employees were excellent and very detailed oriented. They completed the service requested under time and within an excellent cost when compared to other companies. Having two large lab retriever's it was difficult to find timing to vacate space. Footprint Floors worked with our timeline. Employees even offered to work over to get the project done. I placed 3 photos on review. Wish I'd taken before pictures to show how detailed and beautiful the floors turned out. Thanks again.

Footprints Floors had to remove old underlayment & replace it with new in one of the rooms in my…read morehome. They were great to work with; responsive, courteous, flexible, skilled & their work was beautifully done in a reasonable timeframe. I feel they were very reasonably priced as well. I would use them again & highly recommend them for others!

Great tile and staff are great. Would love more brighter color options, but impressed with what is…read morehere because it is a HUGE showroom. Would definitely shop here again.

Stopped in to find tile to blend in with existing tile in a back splash. The woman who 'waited' on…read moreus became exasperated and was so rude we left. In the parking lot looking up another tile store, a woman tapped on my window and said she could not believe how rude she had been to us. Lots of tile stores in the sea, don't tick off potential customers with a bundle to spend. Looks can be deceiving . I hope you eork on commission.

We were having 2"x 2" tile installed . There was a small installation error and the new additional…read morereplacement tile was from a different lot and the colors didn't match. Joe assured us that he would rectify everything , which he did without hesitation. We decided to go with the 18" x 36" tile which was a better color match and do an envelope design on the floor. It turned out better than we could have imagined. We are extremely happy with the craftsmanship and professionalism of all the workers and would definitely recommend Carifa Tile. Description of Work: We had the shower seat torn out and replaced with granite. The seat front, sides and shower basin were removed and replaced with tile. Two grab bars and three shelves were installed.

We had two showers we wanted old, dated tile removed and new, large profile tile installed. The…read moreshowers were simple and straightforward. Carifa supplied the Schluter materials and installed them (Kerdi Board wall substrate behind the wall tile and Ditra Uncoupling membrane under floor tile). These are without an equal. There was a lack of communication during the home visit to prepare a quote. It was disappointing. We almost cancelled the entire project with Carifa based off that experience. The Owner, Joe, got involved when I called the Carifa office after no response from the salesperson. Joe listened to my experience, took over preparing an accurate proposal/quote. An important detail to note: each homeowner is responsible to select and purchase any tiles and certain Schluter products like edge or transition profiles. You can work with any supplier you want. The salesperson will steer you to The Tile Shop. They said they used to work at The Tile Shop. We had already purchased our wall and floor tiles from Floor and Decor. Carifa's salesperson started telling me we had purchased factory defective materials and subpar materials; something that is not true at all!! We had not picked up the tile from Floor and Décor yet so they did not "see" our materials but made these disparaging remarks. Why did we continue with Carifa? Because they used the Schluter products and had the installation craftsman. After getting past the preconstruction details Carifa sent Paco who prepared the areas where work was performed by covering all floors and furniture with protection. The same day Paco demolished and removed all the existing wall tile and materials down to the framing. Paco is a hard working, focused worker who kept our home clean during the demolition phase. No dumpster was provided during demolition and demolished materials were piled on our driveway until a dumpster was delivered a day or so later. After demolition Jack and Pedro arrived to complete the prep work and begin installation of the Schluter wall and floor products. I recognized quickly that Jack is a talented craftsman understanding that the products being installed under the finished tile are key to the final product. Jack kept us informed with everything he was doing including asking for our input regarding installation preferences. I cannot say enough good things about Jack. After he completed all the installation Carifa advertises they perform a "final walkthrough." It's also in the proposal. Jack completed all installation on Wednesday February 25th. On Tuesday of the following week, March 3rd, I had no communication from anyone at Carifa. There were a couple things that Carifa did not perform; sealing the grout that the proposal said would be performed 96 hours after the tile was grouted and reinstalling our toilet removed to install new floor tile. I reinstalled the toilet. I emailed Joe at Carifa of these items and asked for a (credit) for the items not performed. I never got a reply. On March 3rd I contacted Tom, Carifa's project manager, and asked for a status update and requested a date for the "final walkthrough." Tom came out the next day, Wednesday March 4th; one week after Jack had completed all installation work. Tom acknowledged that Joe had received my request/email for the deduct for work not performed and forwarded it to Tom. He spent a few minutes (literally a few) looking at both showers. Having performed hundreds of similar "close out final inspection walkthroughs" on projects I was ready to bring my Carifa experience to some closure. 3 weeks after the "final walkthrough" I received a final invoice that did deduct what I had requested. I promptly (the same day) paid the balance due. There has been no "thank you for your business" nor any communication from Carifa whatsoever. Here's my point: people who choose Carifa are going to pay a premium price for the privilege of having work performed. Carifa may use the finest materials available and have craftsman like Jack installing materials, but when everything before and after Jack is bush league and amateurish it sours the experience and make no mistake about it: you are paying for service too. The bottom line: would I choose Carifa again? Maybe. Having more 4 decades of high end construction experience I have not often been "the customer" but I know what a customer is. I moved forward with my eyes wide open hoping I would get the end result I sought after: two showers that will provide years of trouble free use. I believe I received that. Each person who has read this far will need to make their own decision. Lots of Yelp reviewers did not have this experience. My Ratings: pre and post construction experience gets a One (1). The installation work performed by Paco, Jack, and Pedro: I give Jack a 10, but Yelp limits the highest choice to 5 out of 5. Overall Carifa gets a generous three (3).

FCI (Floor Coverings International) delivered on all of their promises for schedule, quality and…read morewarranty. Hardwood flooring with carpet augmentation and woodwork repair was conducted by skilled installers who were proficient and un-obtrusive. We highly recommend FCI for this type of installation.

New Review per 6/24/2021: Its my pleasure to update my review per my new experience with the…read morecompany. It seems the owner and top management care about their customer's complaints and are willing to address issues like these. Today I was able to directly talk with the President of the company in person and he took his time to let me know that the company is already looking to future proof their methods and even ask me for my recommendation of what would I as a customer feel comfortable with for a safer transaction. I have full confidence that this company will keep growing and providing for many more customers for the better. They have remedied my concerns and have been cordial and understanding with my unfortunate experience. I have received my first few orders and will get started working on our new floors. Thank you. Old Review for transparency: The reason Im giving them a bad review is that I was told to write down all my card's info because they can't run it until Monday and this day is a Saturday. It seemed very odd that they would ask that and told me they would call me first on Monday before they run it. I waited all day Monday with no callbacks. I called them back Tuesday and was notified that they have already ran my card a while back and will call me back to let me know about my order (I never got a call back). I check my statement and show it was ran the day I came in on Saturday. Today on, Wednesday I checked my statement again and a FRAUDULENT transaction was made to Walmart.com (probably thinking its a safe bet that many people shop there, Not I, online that is). I called my credit card company to inform them about the fraud and to send me a new card. I called back America's Floor Source to ask about my order and about the fraudulent issue. I was told that I would get a call back from my sales person (I have my doubt about getting a call back.

We purchased LVP flooring 4 years ago. It is disintegrating,…read moreeven in places no one walks, randomly throughout the 2,000 sq ft we purchased and they installed. America's FS tells us it's the manufacturer's problem, the manufacturer states the "wear layer" (clear layer over the top) is the only warranted component. Do not buy from AFS, and do not consider LVP, you'll regret it and have to have it replaced.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

A++. After acquiring 3 quotes from different companies, we decided to go with Floor Coverings…read moreInternational for our basement project. We were replacing a carpeted floor with luxury vinyl planks to better fit our workout space. From the initial estimate to the final walkthrough, Todd, Lauren, Marcos and team were friendly, thorough, and a joy to work with. Their prices are fair for the market and they stand by their work. The installation was very quick (only a few hours for our project) and the team showed up on time, with confirmation messages leading up to the appointment. We will be using Floor Coverings International for future projects and recommend them to anybody looking for flooring work.

From the owner: Floor Coverings International provides professional flooring installation and in-home flooring…read moredesign consultations in Northeast Columbus, offering hardwood flooring, luxury vinyl plank, carpet, and laminate for every style and budget. As a local flooring company, we bring our Mobile Showroom with curated flooring samples straight to your door, so you can see colors and textures in your own lighting and décor. From personalized design guidance to expert installation and full flooring services, our team manages the entire process with clear communication and careful craftsmanship. Discover beautiful, durable new flooring designed around your space and schedule your free in-home consultation today.