Excellent service and installation of our runner on our hardwood steps. Communication was easy and…read moreeverything from ordering the carpet to the installation was perfect!

Poor customer service. I had to chase my order from beginning to end…read more They had to get a sample from another store and didn't tell me when the sample came in. Carpet was expected to be received in a week and was told it wasn't in the system so he'd call the warehouse and would get back to me the next day, I had to call them. It took from July 9 to July 30 for stair carpeting. The only thing good was the installation.

I used America's Floor Source to install both carpet and LVP in our basement to help finish the…read morespace. Having initially gotten a quotation from Empire, we had a bit of a sense of what to expect in the sales process. Overall, the company did install great carpet and LVP in my home and were quite quick to do so. The installers helped to confirm my LVP was being installed in the direction I wanted and worked quickly, completing the jobs in a few hours. The only reason I didn't provide a 5-star review was for the reasons below: 1) Our sales representative was fine overall, but wasn't the fastest in responding or when I inquired about potentially putting a different pattern of flooring (e.g., planks placed in herringbone), he mentioned he had seen it, but didn't really offer it as an option. 2) The installation team left quite a bit of dust/shoeprints throughout my main floor in getting to the basement. Most other contractors in my home always bring drop cloths to avoid this. 3) We had just had our other contractors complete painting of the walls the previous week and after the installation team we had quite a few marks/scratches on the walls, some spanning multiple feet. 4) When the LVP team showed up and realized they didn't have enough materials, they asked me where they should leave unfinished - I feel like I shouldn't have been involved in the process. I paid for a completely floored basement, I shouldn't be involved in picking which areas are left undone. Still, Tim, their installation manager, did reach out after I reported the issues and was very gracious and willing to either schedule teams to come out or compensate us for our trouble. While I was able to resolve the issues above myself fairly easily, so didn't take him up on his offer, the fact that the company offered it was something I very much appreciated as all contractors will eventually run into issues, but it's how they respond that really makes the difference. Overall, I would likely use America's Floor Source again when we have flooring needs.

Did a terrible job and was extremely costly. Did not tell us that this would lead to more…read moreexorbitant costs, didn't match the aesthetic we wanted, arrived super late, didn't bother to ask us questions to make our experience better beforehand, and looked inconsistent. I reached out with concerns and was ignored by the salesperson, Rick. Pay with credit card, not check.

While looking for some new carpet we stopped in at Potters. Very friendly and professional customer…read moreservice. Found they not only sell carpet and laminate flooring, they also clean carpet. With the Holidays coming, we opted first to have the carpet cleaned while we wait on some additional selections to be delivered. We are delighted with the results. They were on time, proceeded quickly and completed the tasks at a vey reasonable time and expense. They left the carpet looking much better than a nationally known company had last year. I highly recommend their services and look forward to the carpet installation.

From the owner: We are a family owned and operated flooring store for 18' years located in marysville Ohio. We…read moreoffer a variety of products from Mohawk and Shaw carpets to Armstrong, Cortec, mannington, laminates, hardwoods, waterproof LVT, and vinyls. Our installation is second to none all of our installers have 25 to 40 years experience!

Zetina was excellent from front end communication through installation. The attention to every…read moredetail was outstanding! They performed demotion of existing carpeting and installed an underlayment followed with a luxury vinyl plank we purchased from Floor and Décor (another source I highly recommend!). Zetina is an exceptional value and their craftsmanship is fantastic. I give Zetina my highest rating and highly recommend them!!

It's been.over a year since Zetina and Sons installed vinyl plank flooring and I can't be more…read morepleased with the quality of the work performed. It's amazing how the right flooring can transition from a mediocre looking space to a bright modern space.

Need a Handy Manny? Well, when you have properties spread out and you need someone to keep the…read moreplace clean, this man has a plan. I have a very hectic work and travel schedule and live 100 miles away from several properties. I have just moved back to the area and needed someone that I could trust. I have found that larger businesses have lost the passion and customer driven service. So I sought out to find a hard working, honest home service that could meet my particular property cleaning needs. Paul is the owner of "A Man With a Dust Pan." He's very friendly, and does an excellent job. I have yet to run into a concern with reliability. For all those with rental properties, commercial cleaning needs, or a good home cleaning due to your hectic schedule, I highly recommend this company!

Paul really worked with me on a tough cleaning job for my dad. Nice, professional, fair.read more

Would not recommend this company! Our project manager, Darryl was terrible. On a project that was…read moreestimated to take 1 month, it took 6 months and not everything was even completed. Besides their lack of timeliness and poor communication, the absence of customer service is the reason I feel to need to write a review.

I reached out on the company Facebook page and rather than responding my concerns were met with me…read morebeing marked as spam to hide the images of the terrible workmanship. Today marks the 4th time that I had been a date for carpet installation that did not happen. Two times due to the project manager not understanding that Wednesday and Thursday are not the same day, once for the carpet company allowing rodents to damage the carpet in their warehouse while waiting to be delivered, and finally once that they realized they hadn't ordered enough carpet (which was the day after they showed up on the wrong day ready to start work). I wont go into full details about how badly they botched replacing the vinyl siding on my house right now other than to say that about two months after installation it has started falling off of the house. I still wouldn't trust them to successfully assemble and install a birdhouse at this point. Stay as far away as possible!