Called Company due to an odor from elderly cat missing the box. Curtis found the spot, cleaned and…read moresealed the basement. Came back after i found a secondary location in a unique location. House is completely odor free. Great people; highly recommend them.

I don't know when I have ever had such amazingly quick and thorough customer service! I had an…read moreunknown leak in my basement and Curtis was super responsive and came right over to my house right away and helped assess the issue with a free estimate. As I was not home at the house, he found my dehumidifier and plugged it in and got that going. Should I have need for his service in the future I would definitely call!

They were very thorough, knowledgeable and professional. We were pleased with the results.read more

Kam did an amazing job steam cleaning our sofas and carpet. He communicated well and came a few…read moredays after I contacted him. it was SO worth the price as well! I highly recommend their services.

Elite was so prompt in their service - they came 24 hours after I called to request service They…read morewere on time, respectful of pets in the home, and did an amazing job! We are so thrilled with their quality and customer service!!

My goodness, these guys are very efficient,friendly AND the carpet looks brand new! Willie was in…read moreand out, gave me some tips on keeping a clean carpet then left with a smile. I will keep this business as a go to!

Everything was great. Would highly recommend for any deck work. Had deck power washed and stained.read more

From the owner: We bring 30+ years experience in the construction industry to the job, and always complete work to…read morequality standards we would demand in our own home. Our work is completed on schedule and all costs are guaranteed up front, no surprises.

We had a plugged drain from our downspout that we had not noticed. By the time we did there was…read morewater and moisture in our basement. We called All Dry and they came out with in a few days and took care of the whole thing. Darren Hogg explained what they would do, the costs and my alternatives. Within several hours they had the situation fixed. I could not be more pleased with the All Dry crew and would recommend them to anyone dealing with water damage or mold.

From the owner: Get a free estimate…read more You can count on us to get the job done right at a price that is right. Fire and water and flood damages can be a significant emergency; therefore, we offer 24 hours 7 days a week emergency service.

We used Puroclean for a whole house cleaning due to an oil furnace malfunction that sent soot out…read moreof every vent. They did a great job getting the soot off the walls and floors! You couldn't tell it happened when they were finished. We would use them again, but we hope we don't have to.

We had a mold issue. Rick got back to us right away. There was no delay in having them come out to…read moreremedy the problem. The estimate they gave is what we paid. We had to have some plumbing work done and Rick recommended someone who came out quick and did a great job. Then their crew was right back out a week later to clean up the mold and re-drywall everything I would highly recommend this company. They do quality work.

Waymakers Restoration is amazing! Seriously, we have been so impressed! So conscientious, kind,…read moreprofessional, polite, respectful...I could go on and on. I'm so glad we could use this company for this experience...an hour of water being dumped into our finished basement due a faulty sump pump & backup system. They created a calming effect over the entire process I would highly recommend Waymakers Restoration if you have a water issue like this, or fire or mold, etc. It's been one of the best experiences in an unfortunate situation. And the owner is a woman who is very giving!

The Waymakers website says "We've got your back." They really do! After having had a house fire…read moreand receiving a fixed insurance settlement, it was obvious to me that several contractors would've done everything possible to maximize their profit. Instead, Waymakers found cost effective ways to do the restoration, saving me thousands. Other contractors were eager to demolish my plaster walls but Waymakers found ways to save them. Stephanie, the owner, and Angie, the manager, are very kind, knowledgeable and patient and will answer any questions you have. Angie and her team were awesome. Very professional, hard working, courteous, compassionate and even fun to work with. They will do what's necessary and will not pressure you into more. I could not recommend them highly enough. Waymakers does indeed have your back.

Michael, Anthony, and team were fantastic. They were responsive, thorough, empathetic, and willing…read moreto go above and beyond. We were in contract to sell our house when our damage happened, and Michael took the time to provide additional information and answer our buyers' questions. I highly recommend Puroclean- Westerville.

Please avoid using this business at all costs! My wife and I hired PuroClean after we had a hot…read morewater leak permeate into the finished side of our basement and soak five month old carpet and pad. They responded quickly to our call and "the owner" from Ohio inspected and stated everything they would/should do. We agreed and they sent a team to get started however the team was from Tennessee with a different "owner", as the local teams were supposedly busy with other jobs. The Ohio owner told us the pad would need to be ripped out and disposed of but the carpet could be saved. When the Tennessee crew arrived they told us they had a technique that could save the pad as well as the carpet by floating air under the carpet and over the pad. We certainly weren't experts so we believed and trusted what they told us. After three days they came back and took the equipment out and demanded payment on the spot so we paid $1,200 via credit card. No one provided an estimate in writing at any time during this process and they told us the detailed receipt would show up in our e-mail later that day. I had to call twice to get the detailed receipt within two days which I finally received. We noticed a musty smell coming from the basement and notified the Ohio owner who immediately came over to investigate. He pulled the carpet back and determined that the pad was still wet. We questioned him about telling us initially that it needed to be removed and disposed of but he was now waffling and would not challenge what was told by the out of town crew. He called a co-worker, they ripped out the pad, rolled up the carpet, shoved the furniture in one end of the basement and insisted he had to wait for rain to see if there were any other leaks coming from outside. Everyone knew that it was caused by a defective plastic valve on the hot water heater and it was clean water from the beginning yet they wouldn't admit it because they also knew we paid for a job that wasn't done correctly the first time. It was always the pad holding water and acting a s a sponge. From July 5th until August 9th, we never heard from anyone at PuroClean. On our own we hired a carpet company to reinstall the carpet with new pad as well as the baseboards. The carpet installers had tremendous difficulty in getting wrinkles out of the new five month old carpet because of the way PuroClean rolled it and left it. My wife and I put the furniture back in place and hired a carpet cleaning company to clean the carpet. Several pieces of furniture were damaged due to their mis-handling including an antique sideboard. We received a text yesterday asking "how things were" and stating that they are still waiting on significant rain to try and find a leak from the outside that we know doesn't exist. We have exchanged several e-mails asking for a partial refund for their inability to handle the situation and they only want to argue and blame us and not each other. For it being one company there is no ownership or communication within PuroClean. You have no recourse if something goes wrong so please avoid them as they are not true professionals. Gary Titus